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Why Our Storm Damage Process Is the Best in the Business | SERVPRO® of Biloxi/Ocean Springs/Gulfport

8/10/2020 (Permalink)

< img src =”tree.jpg” alt = "large downed tree laying on top of light brown house"> Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Biloxi/Ocean Springs/Gulfport to set up an appoint

Sustaining damage, whether it is to residential or business buildings, is typically a traumatic experience. Some storm damage might simply involve missing shingles or mild hail damage, but in most cases, there will be structural, electrical and water-related components of the damage that must be handled at once.

Because of this, picking a restoration company with expertise is so important to having any issues handled.

The tasks you have to do to start restoration may feel insurmountable, but working with the right restoration company can make the process as easy as possible. Though storm damage has continued to become more severe over the years, we have risen to the occasion in many ways.

How We Are Here to Handle Storm Damage

We work hard to uphold our reputation. After a storm, there is an unfortunate number of scammers that will attempt to move into an area to make a quick buck on those who are vulnerable. It is best to find a company that is established in the community instead of simply dropping in to repair damage, so you can research their reputation and be certain they work to uphold it.

We can increase our resources as needed. When a large storm moves through an area, there are generally many people needing restoration all at one time. While many companies may be overwhelmed by this and let their service standards slide, we are the exact opposite. We make sure we are ready for any size disaster with our nationwide team of SERVPRO® locations we can call upon for extra resources when needed.

We provide 247 service and a rapid response time. Discovering you have damage will never be an enjoyable process, but no matter when you discover it, we will be around to help. We are available 24 hours a day, meaning whenever you discover damage, you can give us a call. Regardless of the time, we will begin formulating a response to tackle your damage and return your property to its pre-storm state.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Practice Grill Safety Every Time | SERVPRO® of Biloxi/Ocean Springs/Gulfport

7/27/2020 (Permalink)

a person in grilling chicken and hot dogs on an outdoor grill SERVPRO of Biloxi/Ocean Springs/Gulfport is the fire restoration experts. To learn more give us a call or contact us online.

For most people during the summer months, the grill is likely the source of the majority of your meals—and for good reason! There is nothing better than grilling your dinner and enjoying a family meal outside, but because it is such a regular activity, it can be one where people forget to take the proper safety precautions if they are not a habit.

Around 5,700 grill fires occur annually as reported by the U.S. Fire Administration, and they can be quite a costly occurrence to your patio and even to your home. Getting in the habit of always practicing fire safety when grilling is the best thing you can do to protect and enjoy yourself.

Get Into the Habit of Grilling Safely

Create a safe zone around your grill. Though walking out your back door and being at your grill sounds ideal, it can lead to a serious issue if a fire were to start. A grill flare-up can span several feet, so if your grill is near wood deck railing, vinyl siding or anything else flammable, it can start a fire immediately. Creating a safe zone of at least three feet around your grill at all times is recommended.

Clean your grill grates often. Food particles can build up on the grill over time, creating a prime opportunity for a grease fire to break out on your grates. It is important to get into good cleaning habits so food does not have the opportunity to stay stuck on the grill for long—just giving the grill a quick brush after each use should suffice.

Never leave the grill unattended. Though grills may feel safer to walk away from due to their lid, even with the lid closed, they can start a fire in an instant. Treat the grill just as you would your kitchen stove or a bonfire and never walk away from it once it is lit. You should also put a fire extinguisher within arm’s reach just in case a flame does begin to get out of hand.

Inspect the grill regularly. If you are using charcoal to grill, you will not have to worry about propane tanks and lines. However, on a gas grill, you should check your system carefully every time you use it. Leaks around your propane tank or worn hoses can become a huge fire hazard once a flame is introduced, so a quick inspection is advised.

If you have a grill fire do damage to your home, we are here to help. You can call us any time, day or night, to have a quick response from our restoration experts.

Fast Facts About Summer Storm Safety | SERVPRO® of Biloxi/Ocean Springs/Gulfport

7/16/2020 (Permalink)

lighting striking hillside during storm at night Have you been affected by a storm event? SERVPRO of Biloxi/Ocean Springs/Gulfport is available 24/7 and ready to assist you with any storm damage.

Summer storms are a part of long days and warmer weather, but it is important to be aware of the impact they can have. When thunder develops, that means that lightning strikes, high winds and hail are all a possibility, along with the damage these circumstances can cause.

While your best bet is to stay at home to stay safe from a storm, these general tips are things you can keep in mind regardless of where you are to protect yourself.

Staying Safe in the Event of Summer Storms

Know your options for shelter. If severe weather is in the forecast, the best thing to do is stay home and move to an interior room of the house—but if you get caught in bad weather out and about, it’s important to know what to do. If you happen to be driving, your car is actually a safe place to take shelter. Be sure you safely pull to the shoulder, turn the vehicle off and do not touch any metal elements.

Practice electrical safety. If a building is struck by lightning, the electrical charge will rush to the ground as quickly as possible—often through electrical wires in the walls of the home. When this happens, a power surge can be transferred to anything that is plugged into the wall. If you have the time before a storm moves through, unplug everything in the house to prevent this from happening. In case one catches you off-guard, using surge protectors at every outlet is advised.

Avoid direct contact with concrete. It may feel like a concrete structure is the most secure place to be in the event of a storm, but they are still quite vulnerable to lightning. Concrete is often reinforced with steel, so if lightning strikes, it can become a conductor of electricity itself. If you are able, avoid touching any concrete walls or floors while lightning is in the area.

Stay indoors for at least 30 minutes. Because storms can come and go quickly, they often interrupt activities and result in people antsy to get back to what they were doing. However, this can lead to people rushing outside as soon as the skies clear, which can be dangerous. Lightning strikes have been known to occur up to 25 miles from where the storm is located, so it is advised to wait a half-hour after the last clap of thunder before going back out.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

How to Establish a Fire Drill Procedure for Your Business | SERVPRO® of Biloxi/Ocean Springs/Gulfport

6/25/2020 (Permalink)

red fire alarm hanging on gray concrete wall If your business experiences any fire damage, you can count on us. SERVPRO of Biloxi/Ocean Springs/Gulfport specializes in commercial fire restoration

Being prepared for changes is part of owning your own business, but have you considered how a fire could change your plans? The risk of a commercial fire is huge for businesses, and if you have employees who work on-site, it is important to make sure they are prepared for the possibility as well.

Establishing a fire drill procedure is a great way to keep everyone safe and informed regarding the steps to take if a fire breaks out. Here’s how to do it:

Planning a Fire Drill Schedule for Your Business

Consult with your local fire officials. Talking with local fire officials is a great jumping-off point for implementing any type of fire safety plan. They can talk you through the specifics of your layout so you can effectively plan evacuation routes and they can also discuss your overall fire risk so you can increase your fire safety throughout the building.

Communicate and mark fire evacuation routes. Once you have your evacuation routes set, mark them clearly with signs and communicate with staff on what this means. Involving your employees in the fire safety process will make everyone feel safer and prepare them ahead of time for when you start scheduling regular drills.

Have fire drills frequently. The first moments of a fire can be a scary time, but they are also the most crucial to getting to safety. Fires can spread rapidly, which is why reducing panic and getting everyone out of the building quickly is so important. Regular fire drills can help with this, as everyone will know exactly what to do and where to go from their rehearsals.

Run different fire scenarios. No two fires are identical, so your fire drills should not be identical either. Make sure to practice a variety of scenarios so your staff is prepared for anything—experiment by having the fake fire “originate” in different places or blocking some fire exits to better emulate a real-world scenario so your staff can be safe no matter what.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.

Handling Fire Damage to Your Home | SERVPRO® of Biloxi/Ocean Springs/Gulfport

6/16/2020 (Permalink)

woman with hands covering face upset with burnt house in background If your home is damaged in a house fire, SERVPRO of Biloxi/Ocean Springs/Gulfport is here to help. Contact us for any fire restoration needs.

If you have experienced a house fire, you understand exactly how disheartening it can be. Even for fires that are put out right away, smoke, soot and flames can still cause significant damages in a short span of time and be a traumatizing experience.

Though the aftermath is difficult to navigate, we have assembled some tips for helping you navigate the aftermath of a fire so you can make sure you are handling it as efficiently as possible.

Tips to Help You Navigate the Aftermath of a Fire

Prepare yourself for what to expect. While we have likely all seen photos or videos of fire damage, seeing it firsthand in your own home is always different. To allow smoke to escape, firefighters often break glass and doors, and because of how smoke travels, soot may be on items that were nowhere near the flames. If the fire was extinguished with water, there may also be moisture damage to items nearby as well.

Wait to enter your home. Though things may appear to not be damaged enough to make your home a hazard, never enter without first checking with officials to determine that everything is safe. A fire can undermine a home’s structural elements via invisible damage, and a second combustion may even be possible depending on the source of the fire. Make sure to always wait for the OK before reentering your home.

Contact your insurance company. Once you can reenter the home and assess the damage, you should contact your insurance provider to let them know what happened and learn about coverage in the event of a fire. It is important to not make any changes to the home before you contact them in order to not unwittingly do something to sabotage your claim.

Document the damages. To help you prepare for your insurance claim before you begin cleaning up, take a complete inventory of what has been damaged and be sure to snap clear photographs. This will not only help your claim, but it will also help you keep track of what to replace around the house.

Contact your restoration company. Working with the right restoration company can really make all the difference during your recovery period after a fire. Fires take a significant emotional toll on the entire family, so working with a company that you trust is a great way to gain peace of mind throughout the recovery process.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

Remaining Safe When Severe Storms Are in the Forecast

5/21/2020 (Permalink)

severe weather red sign with dark cloudy sky in background If your home has been impacted by storm damage, SERVPRO of Biloxi/Ocean Springs/Gulfport will respond quickly to assist in any repairs.

When severe storms are in the forecast, there are many potential dangers to be aware of. Not only can costly property damages be an issue, but personal injury and fatalities are also extremely common.

Understanding what dangers storms present and how to remain safe when they are on the way is key to staying safe—which is why making efforts to understand the watch and warning system, prepare your household and stay up to date with emergency alerts are some of the best precautions to take in advance of severe storms.

Understand the Watch and Warning System

In an area that is prone to thunderstorms, being aware of how watches and warnings are determined is necessary so you can take the proper precautions. When thunderstorm watches are issued, this means that while conditions may be favorable for severe weather, there is not a current incident. Thunderstorm warnings, however, indicate that severe weather is already in the area, whether on the ground or on radar, and residents should take cover immediately.

Make Sure Your Household Is Well-Stocked

In most situations, when a severe thunderstorm warning is issued, you will want to stay at your home and wait out the weather as that is the safest place to be. Make sure you have an emergency kit that is stocked with food, water and first-aid supplies, and be certain you have light sources and ways to stay comfortable in case of a power outage. You should also know where to seek shelter when the storm comes through—generally you should pick a place on the ground floor away from windows or doors in case of shattered glass in high winds.

Make Sure You Can Receive Emergency Broadcasts

Though most of us rely on our cellphones to keep up with the weather, it is important to make sure you have a secondary way to receive updates regarding severe weather. Phone batteries can die and storms can reduce the effectiveness of data transmission, meaning you could be rendered without a way to get alerts. Make sure to have a secondary way to receive broadcasts like a NOAA weather radio, which is extremely accurate and can be powered manually or via batteries.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Heavy Rainfall Can Lead to Water Damage to Your Home

5/8/2020 (Permalink)

heavy rainfall on top of metal roof of yellow house Heavy rains can cause serious water damage. SERVPRO of Biloxi/Ocean Springs/Gulfport has the trained technicians to fully restore your home.

It does not take a large flood or severe weather to cause water damage to buildings—in fact, any amount of moisture can cause damage.

Heavy rains, defined as a rainfall rate greater than 0.3 inches per hour, are a big culprit of water damage, as they can suss out leaky spots in your home that lighter rain may not affect.

It is important to know where these vulnerabilities lie so that you are able to prevent them and know what to look out for.

How Household Water Damage Can Be a Result of Heavy Rain

Backup of clogged gutters. When gutters are filled with debris and do not allow water to drain effectively, heavy rain can quickly lead to serious pooling of water against your roof. This water can begin to seep into the areas it comes into contact with and cause damages.

Leaks around windows and doors. Any external opening of a home will be sealed when it is constructed, but with age, these storm-proofing measures can grow weaker. Steady rain can work its way into microscopic vulnerabilities in this sealant and lead to leaks.

Poor drainage around the foundation. When water is not able to drain away from the foundation and there is a lot of it, it can begin to seep into even the most resilient of materials such as cinderblocks. Landscaping and proper drainage are great ways to defend against this.

Leaks in and around the roof. Roof leaks are some of the leading causes of water damage to the home, and they can be quite sneaky. Broken shingles or general disrepair can lead to vulnerabilities that steady rainfall can quickly exploit and seep into.

Malfunctioning of a sump pump system. For houses that have a sump pump installed, regular care is important to ensure it is working properly. If it is unable to drain water out of your home, you can wind up with a serious flooding issue.

Leaks around chimneys and skylights. Seals on the roof around chimneys and skylights should be checked often and well-maintained to prevent leaks. As these seals age, they can begin to let in water especially if they become overwhelmed with rain.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

Key Benefits of Our 6-Step Water Damage Restoration Process

4/17/2020 (Permalink)

Sustaining moisture damage to your house or business is scary, but acting fast is the best thing you can do. That is why we are here 24/7—you can call us at any hour to start our proven, six-step restoration process to have your home back to its pre-damaged state fast.

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
Our 24-hour emergency line means that you can get in touch with us regardless of what hour you discover the damage. We will ask for key information to learn more about the damage and make the call on what resources and staffing numbers your job will require.

2. Inspection and Damage Assessment
After your call, we will rush to you in order to assess the full extent of the damage and review a detailed restoration plan before we begin the work. This is also where we will check for any safety hazards like contaminated water and halt the source of the water, if necessary.

3. Moisture Extraction
Extracting the water quickly is the best chance you have at reducing the overall damage, which is why we bring in industrial-grade vacuums and pumps to do just that. We also offer move-out services to help you quickly and safely remove your belongings to prevent further damages.

4. Dehumidifying and Drying
After the bulk of the water is removed, we bring in our advanced dryers to use on all the porous substances on your home (basically anything that is not metal or plastic). This will dry everything out thoroughly and reduce the likelihood that mold and mildew will cause severe issues to your home.

5. Cleaning and Repair
Once they are fully dry, structures and objects that have been water-damaged will generally need a thorough cleaning as well. This ensures that they are not contaminated, and also prevents them from developing a harsh odor that is common for water-damaged things.

6. Restoration
When you work with us, we guarantee a complete restoration—which also includes making structural repairs to drywall, floors and other elements of your home as well as painting and refinishing to ensure it is fully restored to its pre-damaged condition.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

What to Know Before Returning to Your Home After a Flood

4/9/2020 (Permalink)

If you have experienced a flood that has impacted your home, it is common to feel antsy to return immediately and work toward recovery as quickly as possible.

While recovering from a flood as quickly as possible is advised, it is important to make sure you are keeping safety in mind as well. Working quickly and safely to restore your home will help the recovery process go much more smoothly and prevent any injuries or further damage from occurring.

Tips for Returning to Your Household After a Flood

Avoid further safety hazards. While you may be ready to get home as soon as possible after a flood has impacted your area, you should never do so without first getting the go-ahead from local officials. Between contaminated floodwaters, electrical issues and other various dangers that could be around, you should always listen to authorities regarding what is and is not safe to do.

Air out the home. If there is no inclement weather on the horizon, opening doors and windows up will help rid the home of stale and hazardous air. Mold growth will have likely already started if surfaces are wet, but increasing air circulation can prevent it from becoming out of hand. If it has been a few days since you have been able to enter the house, entering to begin the airing out process and then leaving to let the toxic air escape is advised.

Document the damages. Taking action right away is a natural reaction to discovering the flood damage to your home, but documenting the damages with photographic evidence first is advised. Though not all instances of flooding are covered by insurance, if you have a flood policy in place or the incident is covered, having these photographs can help you maximize the claim you are eligible for.

Contact your restoration and insurance companies right away. Keeping your insurance company in the loop regarding flood damages is always a top priority so you can make any claims you are eligible for. After contacting them, get in touch with your restoration company so you can get a quick response and begin the recovery. The longer water damage is allowed to sit, the more detrimental it can be, so starting restoration rapidly is always advised.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

Water Damage Process

1/28/2020 (Permalink)

A lot of people may only have one major water loss in their lifetime. We have a proven process that will make it easy for all of our clients both commercial and residential.

  1. First hour: Within one hour of notification we will call and arrange for service. Help is on the way!
  2. The fourth hour: Within four hours of notification we will be on-site starting the mitigation process. With a quick response, it will save money and reduce the amount of damage done. 
  3. Detailed explanation: A SERVPRO of mandarin Tech will explain the step-by-step process and the approximate time that it will take.
  4. Pretesting: This happens as we work from the source of the damage outward, pretesting for the ability to restore.
  5. The Eighth hour: Within eight hours we will have a full scope of service and communicate this to all materially interested parties.   
  6. Cleaning & Restoration: We will work diligently to restore and get your property back to a preloss condition and taken care of correctly the first time.
  7. Final walk-through: Once all work is complete we will walk through with you to make sure you are satisfied.