Recent Posts

Fire Safety for Spring & Summer

6/8/2021 (Permalink)

flames and smoke from a bonfire Restoring fire and smoke damage is one of our specialties. Contact SERVPRO of Biloxi/Ocean Springs/Gulfport to learn more.

Many of us anticipate spring each year. Something about it just feels fresh and new, and it reminds us of new life and lifts our spirits after the long, cold winter.

There are also lots of social events during the warmer months—family reunions, celebrations and really just any excuse to break out the smoker or grill. But this also unfortunately means a rise in the number of accidental fires.

In fact, spring sees more daily fires on average than any other time of year. But you’re responsible, so of course you want to know what you can do to prevent these kinds of damaging events.

The grill. Grilling is the most common culprit of spring fires, and that makes sense. By its nature, cooking with a combination of flames, grease and sometimes gas presents a risk of combustion. So make sure the grill is well-connected, working properly, stable, and cleaned often and well. Almost 20% of grill fires are due to poor cleaning.

The fire pit. The fire pit is a lovely place to sit and chat with friends as the evening cools, as long as you can do it safely. A bucket of nearby water is a must, both as an emergency tool and a way to safely put the fire out. Do this slowly rather than dumping water on the fire, which is more likely to send dangerous embers flying. Make sure no unattended children are near the pit, and don’t use leaves or pine needles to fuel the fire.

Chimneys and dryer vents. While chimney cleaning isn’t a must this time of year, it’s the most pleasant time to take care of it, and it should be done annually to avoid dangerous buildup. And also check your dryer’s connections, hoses and vent pipe to make sure no backed-up lint is inside.

Your local SERVPRO technicians are on hand 247 for emergencies. If you encounter fire damage at your home or business, no matter the cause, we will be there faster and have it cleaned up sooner. Call or click today and experience the SERVPRO difference.

The Most Common Signs of a Water-Damaged Basement

5/27/2021 (Permalink)

a grey basement showing signs of water damage SERVPRO of Biloxi/Ocean Springs/Gulfport is a full restoration company. Our restoration experts are on call and ready to help you determine the best c

Many families love having a basement in the home. It can be a utility space, an area for an in-law or college student to have a place to themselves, or just some extra storage room.

Basements do have at least one downside, though—because of their underground nature, they are prone to leaks and moisture retention from the surrounding soil.

While there’s a chance you’ll never have to deal with it, you’ll still want to learn the telltale signs of water damage that is either occurring or has already occurred. Below, we will look at some of the indicators that water damage is underway in your basement. And if you need anything from a second opinion to full mitigation and recovery, you know who to call.

Signs Your Basement Has Water Damage

Unpleasant, musky odors. What can enter the basement as natural, clean water from the soil can quickly turn unpleasant as it settles, soaks and sours, giving way to the musty odor many people associate with basements and underground areas. In fact many believe that basements have this smell built in, but ideally your basement would always smell as fresh as the rest of the house. The smell only occurs when mold and mildew are present in the environment, and though you may not see them at first, their odor will give them away quickly.

Flaking paint on masonry or walls. Waterproof paint sounds like a great idea to keep one’s basement dry forever, with no maintenance necessary. But truthfully it just holds off a leak until it’s had enough time to build up more potency. Eventually you’ll see the cracking, bubbling and flaking that betray the fact that water has seeped into your underground space.

Foundational cracks. Homes do shift occasionally over time, but a crack in your foundation should never be ignored, especially as it may indicate significant water leakage. Cracks can show up in the floor, the ceiling or in your walls, and they often indicate the presence of water leaks, which can put undue pressure on the structure of your home, eventually making it unsound. Hairline cracks are nothing to panic over, but if they grow, you should call us to take action.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

The Threats That Occur During a Thunderstorm

5/10/2021 (Permalink)

a large lighting strike just in front of person driving down road Thunderstorms can pop up at any moment. Contact SERVPRO of Biloxi/Ocean Springs/Gulfport if you experience any damage.

With the frequency that thunderstorms occur at during the warmer months of the year, it is easy to discount them as just another weather event that can be disregarded. This is quite dangerous however—every thunderstorm poses the potential for serious threats due to high winds, potential for flooding, lightning strikes and more.

Any time a thunderstorm is in the forecast, it is important to take it seriously.

All storms must contain thunder and lightning to be classified as thunderstorms, and every thunderstorm will always contain both. A thunderstorm can evolve into a severe thunderstorm if it becomes volatile enough to produce large hail over one inch and winds greater than 58 miles per hour. As the name implies, severe thunderstorms are even more dangerous.

How Thunderstorms Can Lead to Damage and Injury

Damage and injury from lightning strikes. Because every thunderstorm contains lightning, the damage that a lightning strike can cause is a threat every single time a thunderstorm impacts the area. Over 300 injuries occur every single year as a result of lightning striking people, and it can also cause damage due to fallen trees or building fires as well. It is vital to remember that you do not have to see lightning for it to be a threat.

Property damage due to hail. Hail is an interesting phenomenon, as it can fall even when the surface temperature is quite high. Not only is hail frightening due to the noise that it makes, but it is also extremely dangerous. Large hail can cause injury to anyone who is without shelter when it comes through, and it can also dent cars and cause water damage to homes by impacting roofs and creating vulnerabilities in siding.

Harm from flash flooding. Though there are many misconceptions about where flooding can occur, it is really best to assume that it could happen anywhere, as flash flooding often does. Flash flooding can occur due to backed-up ditches, overwhelmed drains and more—and this can quickly lead to hazards. It only takes a few inches of water to carry cars away or knock an adult off their feet, making driving or crossing floodwaters a major hazard.

Thunderstorms are dangerous and can cause significant damage to homes or commercial spaces. If you have damage due to a thunderstorm, you can count on us to help. Contact us 247 for more information about our storm restoration practices.

Why Choosing Restoration Experts Matters

5/10/2021 (Permalink)

insurance document, pen and blue book sitting on black tabletop Contact SERVPRO of Biloxi/Ocean Springs/Gulfport today. We work with you and your insurance company to get things back to normal quickly

We know that homeowners don’t like to consider scenarios where they need our services. But the reality is that they happen more frequently than you might think. And during those times, it’s invaluable to have support and help from home restoration experts.

What we do is different from picking up a mop and bucket and cleaning a home. Our technicians work on restoration projects that require expertise and precision.

We work on restoration projects intending to get a home back to its original state for the homeowners. That means we have to understand how problems like fire and water damage work and then use that information to build individualized plans that can be completed with our advanced technology.

Damage Claims Are Common

Experts explain that homeowners insurance claims are common. According to the Insurance Information Institute, about one in 20 homeowners will file home damage this year. The statistic includes all causes of damage and doesn’t separate the claims based on whether they need restoration services.

We also have some statistics about individual types of disasters and issues, though. About one in 50 homeowners will file a water damage claim, and about one out of every 350 American homeowners has to file a claim for fire damage. Fire damage claims can include everything from lightning strikes to appliance fires.

When you think about the United States’ entire population, that statistic translates to millions of families. Some of these people will need to get help from a professional team. That’s when choosing a quality restoration company will make all the difference for you.

<h2makes-a-difference">Training Makes a Difference

We provide a high level of service in a few ways. They include or local availability, our 247 staffing and the quality of technicians and equipment we offer. Our highly trained expert technicians set us apart.

Our technicians receive certifications through the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides various certifications to ensure restoration and cleaning technicians can use the latest proven techniques when restoring your home.

And when you choose your local SERVPRO, these restoration experts will take the knowledge they’ve gained through our intensive training programs and use it to restore your home.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

TIps for Keeping Your Home Dry During Heavy Rains

4/5/2021 (Permalink)

Water damage can happen to your home in a variety of ways. Many homeowners (including some here in Biloxi) think that only severe storms and floods or a major appliance malfunction involving your washing machine or dishwasher cause water damage.

But heavy rains are a significant water damage threat, too. These drenching storms frequently happen in our area during the spring and summer months. If your home is not prepared, these storms can cause costly damage.

Water Damage Is Common

Millions of Americans file claims to repair home water damage every year. Insurance industry experts estimate that as many as one out of every 50 homeowners will file a water damage claim this year.

Depending on how many people live in your neighborhood, that can mean someone you know will have to deal with water damage this year.

Homeowners can’t always avoid water damage. For example, severe storms, tornadoes and hurricanes can cause significant damage to many homes in the community. And homeowners can’t avoid these natural disasters.

But sometimes more common problems, namely heavy rains, can cause water damage to your home. Homeowners can avoid this type of damage if they ensure your home is well-maintained.

Getting Ready for Wet Weather

Our teams are prepared to help homeowners repair water damage. We’re experts, and that means we see many of the issues that cause the damage in the first place.

Because we know how the damage happens, we’ve put together some ideas to help you avoid it:

Check your yard. Knowing how your yard drains is vital to protecting your home. If you notice that your yard is draining toward your home, then you might want to connect with a landscaping expert to look for ways to protect your yard.

Choose the right type of landscaping. Many people choose plants and flowers for aesthetic effect. But choosing landscaping items carefully can ensure your home is prepared for heavy rains. Native plants, trees and bushes can be vital in protecting your home from water damage. Talk with landscaping experts in the area or visit a native plant sale for tips and ideas.

Look into sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step. It’s definitely worth considering.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Why Choose SERVPRO

3/17/2021 (Permalink)

We always want to support local business owners here in Ocean Springs. One of the reasons we’re so passionate about that work is because we’re local business owners, too.

You’ve put a lot of work into your business. It takes long days, late nights, dedication and hard work to ensure your business grows and succeeds. But the rewards are great, and you get to create jobs here in our community.

Sometimes things happen that you can’t predict or control. Navigating one of these changes is a challenge business owners across the country are facing this year. You’ve probably spent a good portion of your time recently working through new ways to connect with your customers and deliver services in new ways.

Many businesses have already opened their doors again, and others have found new ways to work remotely or offer products and services digitally. Regardless of how you and your employees have decided to move forward, there’s help out there for you.

Supporting Local Businesses

You can find great tools with more information about business loans and tips, advice, and more from sources you can trust. These can help you operate during uncertain times.

Beyond help navigating new circumstances, keeping your business clean is also vital to your success. That’s where your local SERVPRO experts come in.

We can make sure your business is “Certified: SERVPRO Cleaned.” What does that mean? Let’s take a closer look at the cleaning services we offer.

We start by taking the time to consult with you about your needs and build a plan for your business.

Next, our technicians will clean your space. They’ll use a high-level system to ensure you’re ready for customers to come back. Our teams work with proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

Finally, our teams certify your space. That means you can rest assured that you’re ready to be open for business.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

Make your home safer for when Spring storms hit

3/4/2021 (Permalink)

Spring is coming to the Gulf Coast! Every year when February rolls over into March, people in Biloxi, Gulfport and Ocean Springs get ready for a new season.

As temperatures get warmer, it’s time to start thinking about family cookouts, trips to the beach to enjoy the sunshine and long, warmer days. Who doesn’t want to daydream about that, especially in the midst of a pandemic?

There’s no doubt that many of us are looking forward to spring. But the warmer season can also bring problems we don’t like to think about. Storm season is coming, too.

And if the storms are severe enough, they can put homeowners in the position of dealing with damage to their homes caused by strong winds and heavy rains.

None of us have the power to stop a storm. But there are things we can do to ensure our home is ready to withstand one.

The Steps to a Safer Home

Add these items to your seasonal to-do list this year:

Inspect your roof for issues. You want to be sure your roof is in good shape if a storm starts hitting. Check for things like missing shingles and signs of leaks. Repair them to keep your home safer.

Don’t leave items around your home unsecured, either Don’t let unsecured furniture or other similar items become tools for wind damage. Trim back trees that need it and secure everything you can.

Check for problem tree limbs. Tree limbs overhanging your home can be a problem because wind damage can bring them down. Remove any limbs hanging over your roof or garage.

Be sure your sump pump works. These aren’t present or needed in every home. But for those that do need it, having a sump pump that’s functioning properly is key. Be sure yours is before it starts raining.

Keep your gutters clean. This step is vital every season. Clean, clear channels are vital to keeping water around your home flowing the right way, instead of causing water damage.

If a fire, flood or any other cause damage to your home, you can always count on us for restoration assistance. We are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

Cleaning up after a storm

2/24/2021 (Permalink)

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO Franchise Professionals understand that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO Franchise Professionals specialize in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They pretest your contents to determine what items can be restored back to their condition before the water damage. They utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO Franchise Professionals can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  •  A quicker remodeling process
  •  Protecting items from potential damage
  •  Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage. For additional information, check out Contents Claim Inventory Service.

Electronic Cleanup

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. They will coordinate the restoration of your electronics, including:

  •  Television sets
  •  DVD players
  •  Computers
  •  And more

The key to restoring electronics is taking prompt action to prevent further damage. They start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO Franchise Professionals can save a great deal and help minimize additional damage. Learn more about our document restoration services.

Depending on the type of documents and the level of water damage, they have five options for the restoration of documents:

  1. Air Drying
  2. Dehumidification
  3. Freezer Drying
  4. Vacuum Freeze Drying
  5. Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. SERVPRO Franchise Professionals can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. They take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding. Learn more about the Contents Claim Inventory Service.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
  • Peace of mind when you need it most!

Need help, call 1-800-SERVPRO 

Commercial Cleaning Services

2/24/2021 (Permalink)

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO Franchise Professionals have the training and expertise to help make it “Like it never even happened.”

Getting Back to Business, Certified: SERVPRO Cleaned

Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID-19 pandemic. As America’s #1 cleanup and restoration brand, we have developed a program that is grounded in our 3 C’s – Consult, Clean and Certify. Visit our Certified: SERVPRO Cleaned page and let us show you how we can make your building safer and ready to get back to business.

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on a SERVPRO Franchise Professional to get the job done right the first time. They’ll respond promptly and make your workspace look its very best. Learn more about our Commercial Cleaning Service.

Have Questions? Call Today 1-833-692-7090

Flooded Basements-Water Damage

2/23/2021 (Permalink)

Too many homeowners have descended their basement steps to find a pool of murky water. Water follows the path of least resistance, finding cracks and holes through basement walls. Flooding can often be attributed to insufficient drainage around basement walls, heavy rains, a faulty sump pump, or a combination of these factors.

SERVPRO Franchise Professionals are highly trained in water damage restoration including basement and crawlspace flooding. They have the experience, expertise, and equipment to remove the water and dry your basement properly. Their water removal and drying process emphasizes monitoring and documentation to validate your property is dry.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Damage Restoration Specialists
  • Locally Owned and Operated

Basement Flooding? Call Us Today 1-833-692-7090

24 Hour Emergency Water Removal Service

Basements can flood day or night, on weekends and even holidays, and that’s why SERVPRO Franchise Professionals offer 24 emergency service, 365 days a year. You can expect an immediate response time, day or night.

Immediate action is crucial when dealing with flooded basements. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size water emergency.

Highly Trained Water Restoration Specialists

As water damage specialists, SERVPRO Franchise Professionals have the expertise and advanced training that enables them to get your basement dried properly and any affected belongings cleaned and dried. They use scientific drying principles and provide validation and documentation that your property is dry and the job is complete.