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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Restoring the Gulf Coast Gem: SERVPRO's Expertise in Biloxi, Mississippi

11/6/2023 (Permalink)

Interior wall damage from moisture Removing and replacing damaged areas

In the heart of Biloxi, Mississippi, where the warm Gulf Coast meets the challenges of unpredictable weather, water damage can be a homeowner's unexpected test. Whether it's a sudden downpour, a plumbing mishap, or a roof leak, the impact of water damage can be truly disheartening. Fortunately, Biloxi has a dedicated team ready to help, no matter the size of the job – SERVPRO.

Local Insight and Expertise:

  • In Biloxi, local insight is invaluable. Our SERVPRO team knows the city inside and out. We understand the local climate, common sources of water damage, and the most effective strategies to address them. We're not just a restoration team; we're your neighbors who understand the beauty and challenges of Biloxi.

Skilled Professionals Rooted in Biloxi:

  • Biloxi's unique coastal environment requires specialized expertise. Our team consists of skilled professionals who call Biloxi home. They're trained and certified to serve our city effectively, ensuring that we can handle any size job with precision and care.

Advanced Equipment for Every Biloxi Challenge:

  • Biloxi's diverse weather patterns demand adaptability. We're equipped with state-of-the-art tools, including advanced moisture meters and powerful dehumidifiers, to address water damage effectively, regardless of the challenge.

Initial Assessment for Tailored Solutions:

  • Understanding Biloxi's unique climate and potential sources of water damage, we begin with a comprehensive assessment. We evaluate the extent of the damage, whether it's caused by coastal storms, flooding, or internal issues.

Safety as a Community Priority:

  • Safety is paramount in our coastal city. Whether we're tackling a small residential issue or a significant job, we immediately shut off electricity and gas to protect our team and our neighbors.

Efficient Water Extraction for Biloxi Residents:

  • Biloxi residents can trust us to swiftly remove standing water. We understand the importance of quick action, especially during stormy seasons, no matter the size of the water intrusion.

Thorough Moisture Detection:

  • Biloxi's humid coastal climate can create hidden moisture pockets. We employ advanced moisture detection equipment to ensure every corner is covered, regardless of the job's size.

Respect for Your Belongings in Biloxi:

  • We treat furniture, cherished items, and valuables with care, regardless of the size of the job. Biloxi's rich coastal heritage deserves nothing less.

Community-Based Mold Prevention:

  • Biloxi's warm and humid climate makes mold prevention vital. We take all necessary steps to control humidity and ensure thorough drying, no matter the scale of the water damage.

Dehumidification and Structural Drying in Biloxi:

  • In a city that values its coastal heritage, we use dehumidifiers and specialized drying equipment to reduce moisture levels and restore building materials, regardless of the challenge.

Cleanliness and Sanitization in Biloxi: - Biloxi residents can count on our commitment to cleanliness. Whether it's a small residential issue or a larger commercial challenge, we disinfect all affected areas, preventing mold and bacteria growth and maintaining a healthy living environment.

Preservation and Restoration in Biloxi: - Biloxi's rich history and coastal beauty deserve preservation. Whether it's a small residential issue or a significant commercial crisis, our restoration process ensures damaged structures and materials are repaired or replaced, preserving the city's unique character.

A Focus on Community in Biloxi: - In Biloxi, we're not just a service provider; we're your neighbors. Our commitment to our coastal community means we maintain open lines of communication with property owners, ensuring that clients are informed about our progress, any adjustments, and what to expect, regardless of the job's size.

Final Inspection in the Spirit of Biloxi: - We complete our work with a final inspection to ensure that all water damage has been addressed, and our community is safe and habitable, no matter the size of the challenge.

Serving Biloxi, we understand the unique spirit of the city. Whether it's a minor residential issue or a significant community crisis, our SERVPRO team feels deeply connected to Biloxi and is committed to preserving its coastal beauty and vibrant life. We're not just a restoration team; we're part of your community, your friends, and your support system. In Biloxi, we're here to ensure that your city remains a vibrant and welcoming place to call home along the Gulf Coast.

Tips on How to Prep Your House, to Avoid Water Damage, Before Leaving For Vacation

10/9/2023 (Permalink)

Home endured water damage in Biloxi After leaving for the weekend, this residence endured water damage and the tenants came home to a disaster that SERVPRO came to assist with.

Going on vacation should be relaxing and worry-free, which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO® ready so you don’t come back to damages in your home. Here are some tips for preparing your home provided by SERVPRO of Biloxi and Ocean Springs, Gulfport®

Make Arrangements with an Emergency Contact.

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on lights will give the impression someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Here is a link to the US Post Office.

Take plumbing and electric precautions.

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank, or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season. Keeping your thermostat at 55-60 degrees in the winter and 75-80 degrees in the summer should help control usage.

 Right before you leave:

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly.
  • Go on one last walk through of your house to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

 If you come back from vacation and encounter damage to your home, call SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula 228-396-3965. We clean up mold, fire, or water damage to your home or business on the Gulf Coast.

Protecting Your Home During Heavy Rain: Tips From the Pros

9/25/2023 (Permalink)

SERVPRO storm team dispatched to affected areas SERVPRO storm damage experts are called to local home after storm damage is endured.

According to the National Flood Insurance program, flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner insurance policies so it may be necessary to buy a separate flood policy for your home.

Here are a couple of tips to keep water from entering your home during a heavy rain event:

1. Fix foundation leaks that may allow water to enter your home.

2. Make sure your roof is secure and protected.

3. Clear gutters and drains.

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Biloxi is ready to respond at any time.

228-396-3965

Locally Owned, with National Resources

We are proud to be an active member of these gulf coast communities. SERVPRO of Biloxi is locally owned and operated so we’re already nearby and ready to help residents with any-sized smoke and fire damage emergencies. Call us 24/7 for help. (228) 396-3965

Storm Season Returns, so SERVPRO Steps Up With Solutions

9/7/2023 (Permalink)

Service truck pulls up to home with tree down and water damage SERVPRO storm experts were called to a home where a tree came through the roof, causing water and structural damage.

Emergency Planning

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

 https://www.ready.gov/sites/default/files/5.2.1.0%20Risk%20Assessment%20Process.png

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO of Biloxi has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis (https://www.ready.gov/business-impact-analysis) of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Biloxi; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

SERVPRO of Biloxi services Biloxi, Ocean Springs, Gulfport, Pascagoula, and some surrounding areas. It’s best to call us directly 228-396-3965 Emergency Services available 24 hrs. a day. 

Fire Damage Facts: SERVPRO Experts Share Structure-saving Information

8/25/2023 (Permalink)

Local fire damage in residential structure SERVPRO experts arrive to a badly damaged structure that endured a large fire.

Fire Damage can Occur in 30 Seconds

A combustion or burning in which substances combine chemically with oxygen from the air and typically give out bright light, heat, and smoke is known as a fire. Fires can occur in homes and outdoors, due to many causes.

Some interesting facts about fire:

1. There is a house fire every ten seconds in the United States. 

2. House fires can spread in as little as thirty seconds. 

3. Create and practice a fire escape plan. 

4. Cooking is the leading cause of house fires

5. More then 15,000 fires a year are started by cloths dryers

6. 21% of fires are caused by Arson

It is very important that if there is ever a fire GET OUT, STAY OUT, and CALL FOR HELP! Fires can cause severe damage, it is important to practice safe steps when preparing for a potential fire. 

If you ever are presented with fire damage, call SERVPRO of Biloxi, Ocean Springs, and Gulfport at 228-396-3965

SERVPRO Qualifications Make Our Team Your Best Choice For Emergency Services

7/26/2023 (Permalink)

SERVPRO technician enters job fully suited and equipment in hand SERVPRO of Biloxi restoration expert heads into a commercial structure after an overnight, emergency call was placed,

SERVPRO of Biloxi/Ocean Springs/Gulfport provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Biloxi, Gulfport, Ocean Springs, and Pascagoula. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

 Have Questions? Call Us Today – (228) 396-3965

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Biloxi, Gulfport, Ocean Springs, or Pascagoula commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Water Damage Can Cause a List of Problems

12/21/2022 (Permalink)

There are few things worse for the structure of your home than untreated (or unnoticed) water damage.

Damage due to moisture can lead to unsightly stains, cosmetic issues and mold buildup, and it can also eat away at the structural elements of your home and cause significant issues if it is not quickly addressed.

With a little bit of knowledge for what to look for, all homeowners can be empowered to check for water damage around the house on a regular basis. Insurance claims are often over $10,000 for water damage, but the earlier you notice it, the more quickly you can have it restored.

How Can I Check for Water Damage in My Home?

Inspect your walls and ceilings. Because walls and ceilings make it easy to spot water damage, they are a good place to start. Unusual stains, softened drywall or bubbling paint can all be signs of water damage, whether it is a result of weather or a leaky pipe. It is also wise to pay extra attention to window frames and doors, as these are common damage hotspots.

Don’t forget to look down. It is not uncommon to find water damage that shows itself in the floor, since they are the lowest spot in every room. Water can pool and begin to saturate the subfloor, not causing surface issues but instead showing up with warped floorboards, buckling or a general smell of mildew which should always be checked out.

Inspect your roof. To prevent any water damage related to weather, you want to make sure your roof is doing its job as your first defense against rain. Check with binoculars for signs there may be issues, such as loose or twisted shingles or flashing that is not sealed. During the next bout of rain, you can also go out and verify that your gutters are pitched properly and draining away from your foundation correctly.

Pay close attention to the basement. While people used to think that damp basements were just a given, it does not have to be that way. Check your basement for any signs of moisture on a regular basis. A general damp feeling can often be fixed with a dehumidifier, but it can also be indicative of a much bigger problem in some instances. In any case, watch out for wet foundation walls, musty odors or water stains just in case.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration exper

Fire Damage Can Be A Devastating Event

12/21/2022 (Permalink)

Once your property has been impacted by a fire, hiring a high-quality fire damage restoration service is important. To ensure that you can get the professional service you need and deserve, browse through these tips and tricks outlined in this quick reference guide courtesy of SERVPRO.

Request a Referral From Your Insurance Company. The best way to find the ideal fire damage restoration company is through a referral. Who has dealt with these restoration companies more than your insurance company? Ask your agent or adjuster for a referral and chances are SERVPRO will be at the top of the list. Past experiences of cooperation and coordination of the fire damage restoration process make the project easier to expediently complete while keeping costs down. If a claim is involved, we can provide an estimate complying with insurance industry guidelines. This step is also advantageous because it ensures that SERVPRO and your insurance provider can work together throughout the remediation process, which alleviates stress for you through a difficult time.

Ensure that the Fire can handle your needs. After a house fire, water pooling from the extinguishing efforts could be causing secondary structural and furnishings damage in your home. Standing water must be extracted immediately before, during, and after the assessment of damages has been provided to you, if the level of damage is extensive.

SERVPRO of Biloxi offers for fire damage restoration:
• HVAC system cleaning: removal of smoke odor and soot as well as moisture.
• Debris removal: burnt or water-logged debris. Cleaning of items, and possessions on location or at our facility. Our IICRC certified technicians will provide you with the high quality fire damage restoration services you require with empathy.
• Extensive drying: water extraction by pumps, and wet-vacs, air movers, and dehumidifiers finish the drying, then checked with meters, final documentation that the structure is dry to help prevent mold growth.
• Structural rebuild: restore fire damaged building materials when possible, replace when necessary. Keeps the cost and repair time down. 


SERVPRO of Biloxi is Locally Owned, with National Resources.

We are proud to be an active member of these gulf coast communities. SERVPRO of Biloxi is locally owned and operated so we’re nearby and ready to help residents with any size smoke and fire damage emergencies. Call us 24/7 for help. (228) 396-3965.

A Few Reasons Our Customers Depend On SERVPRO

11/8/2022 (Permalink)

Why Choose Us for Water Damage Restoration | SERVPRO® of
Biloxi/Ocean Springs/Gulfport
Water damage is something that no one ever wants to discover in their home or commercial
property, but if it does happen to you, having a plan in advance is key. Water damage can occur
suddenly due to plumbing issues or flooding, or develop with time in the case of leaks or
rainwater seeping in—but regardless of the cause, acting quickly is key.
If left to fester, even relatively minor water damage can develop into a far more serious issue.
Water can quickly become contaminated, give rise to mold growth and even impact the
structural elements of a building, so quickly calling a reputable restoration company is a must as
soon as you discover it.
Why Consider SERVPRO® for Water Damage Restoration?
We Will Always Respond Quickly
As discussed, swiftness is a key component for dealing with water damage, which is why we are
here 24 hours a day and will always respond quickly when you give us a call. Regardless of the
size of your job, the extent of the water damage or the hour of the day, you can depend on us to
get to your home or business and get to work as quickly as possible.
Our Technicians Know Exactly What to Do
While we have helped hundreds of Biloxi-area residents with water damage over the years, it is
still true that no two instances of water damage are the same. That is why we invest heavily in
our technicians’ training, educating them both on the Institute of Inspection Cleaning and
Restoration Certification standards as well as our internal training tools. This ensures that no
matter what scenario they are faced with, they are able to handle it.
We Have the Equipment to Handle Damage
Water damage is about more than what you see, which is why we have the equipment to deal
with all the water damage present in your home instead of just some of it. We have the
technology to detect damage behind walls, under flooring and in other hidden crevices, so you
can be certain that we treat every bit of the damage before we leave.
If your home or business has water damage, you can depend on us for restoration. Contact us
today to learn more or receive a rapid response to address your damages.

Storm Season Isn't Over Just Yet

10/10/2022 (Permalink)

SERVPRO knows that storms are not set  to a specific schedule, that is why all SERVPRO franchises keep their doors open 24/7/365. We have the resources to handle any size disaster with a quicker response time than any of our competitors. Roof damage caused by thunderstorms is a major problem for homeowners, here are some tips to prevent roof damage to your home:

  • Trim trees and remove dead branches so they will not damage your home if they fall because of wind.
  • Clear gutters and downspouts of debris. As the leaves fall, make sure they are not building up in the gutters. 
  • Check for any roof damage. Pay attention to surface bubbles, areas with missing gravel on flat roofs, damaged or missing shingles or tiles on sloped roofs.
  • Check the flashing on the roof to make sure it is in good condition to help prevent water from seeping through.
  • If your rood needs replacing, consider impact-resistant roofing materials, especially if you live in an area where hail storms are common.

Remember SERVPRO is always here to help. Call your local SERVPRO storm response team at 228-396-3965 for all your storm remediation needs!

Emergancy Planning Is A Must

10/10/2022 (Permalink)

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

 https://www.ready.gov/sites/default/files/5.2.1.0%20Risk%20Assessment%20Process.png

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis (https://www.ready.gov/business-impact-analysis) of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

SERVPRO  services Biloxi, Ocean Springs, Gulfport, Pascagoula, and some surrounding areas. It’s best to call us directly 228-396-3965. Emergency Services available 24 hrs. a day. 

Thunderstorms can cause major damage

10/10/2022 (Permalink)

With the frequency that thunderstorms occur at during the warmer months of the year, it is easy to discount them as just another weather event that can be disregarded. This is quite dangerous however—every thunderstorm poses the potential for serious threats due to high winds, potential for flooding, lightning strikes and more.

Any time a thunderstorm is in the forecast, it is important to take it seriously.

All storms must contain thunder and lightning to be classified as thunderstorms, and every thunderstorm will always contain both. A thunderstorm can evolve into a severe thunderstorm if it becomes volatile enough to produce large hail over one inch and winds greater than 58 miles per hour. As the name implies, severe thunderstorms are even more dangerous.

How Thunderstorms Can Lead to Damage and Injury

Damage and injury from lightning strikes. Because every thunderstorm contains lightning, the damage that a lightning strike can cause is a threat every single time a thunderstorm impacts the area. Over 300 injuries occur every single year as a result of lightning striking people, and it can also cause damage due to fallen trees or building fires as well. It is vital to remember that you do not have to see lightning for it to be a threat.

Property damage due to hail. Hail is an interesting phenomenon, as it can fall even when the surface temperature is quite high. Not only is hail frightening due to the noise that it makes, but it is also extremely dangerous. Large hail can cause injury to anyone who is without shelter when it comes through, and it can also dent cars and cause water damage to homes by impacting roofs and creating vulnerabilities in siding.

Harm from flash flooding. Though there are many misconceptions about where flooding can occur, it is really best to assume that it could happen anywhere, as flash flooding often does. Flash flooding can occur due to backed-up ditches, overwhelmed drains and more—and this can quickly lead to hazards. It only takes a few inches of water to carry cars away or knock an adult off their feet, making driving or crossing floodwaters a major hazard.

Thunderstorms are dangerous and can cause significant damage to homes or commercial spaces. If you have damage due to a thunderstorm, you can count on us to help. Contact us 247 for more information about our storm restoration practices.

Just A Few Reasons You Need A Fire Extinguisher On Hand

10/9/2022 (Permalink)

You could save your home from fire with a fire extinguisher at your ready.

Close your eyes and imagine. You’re at home, or maybe in the office, and you smell ... smoke? Definitely smoke. Fire! You don’t panic, because you’re not the type and you’re prepared. You grab the nearest fire extinguisher, find the flames. You get ready, aim.... and suddenly realize you don’t know how this thing works.

Fire extinguishers can be the first line of defense if fire breaks out in your home or business, but they won’t do you any good if you don’t know how to use them or have the wrong extinguisher for the job. When it comes to fire, plan, prepare and remain calm. Knowing how, when and why to use your fire extinguisher—not to mention which fire extinguisher to use—will increase both your safety and peace of mind knowing you can protect you and your belonging from fire damage.

When to Use a Fire Extinguisher
Home or office, when a fire breaks out you have moments to decide: fight or flight? If you feel even the slightest doubt about handling it yourself, move everyone to a safe place and call 911. Ditto if you don’t know how to use your extinguisher or aren’t sure it’s the right class for the fire you’re fighting; better to let the pros handle it than to try to navigate the learning curve mid-fire.

If you decide you can safely put out the fire, grab the extinguisher and get busy, after you locate a safe way out. If you spot a clear exit but it doesn’t look to stay clear long, get out now.

What Kind of Extinguisher to Use
Home- and business owners can choose from five types of fire extinguishers:

  • Class A: for a fire involving normal combustibles and flammables, including cloth, paper and wood
  • Class B: for a fire involving flammable liquids like gas, oil, paint, paint thinner and solvents
  • Class C: to fight a fire involving electrical equipment/appliances that are plugged in and receiving power—electric drills, table saws, computer equipment, televisions, wiring and fuse boxes, for example
  • Class D: to put out a fire involving combustible metals—magnesium, sodium, zirconium, etc. (Note: Don’t try to fight this kind of fire unless you’ve been specifically trained for it!)
  • Class K: for fires typically found in restaurants, involving cooking oil and commercial-grade cooking equipment

Some fires involve several or all of the above. Fortunately, fire extinguishers are labeled not only with the types of fire they’re designed to fight, but with the types of fire you should avoid using them on. Example: Never use a Class A extinguisher on a Class B or C fire—the results could be deadly!

Fire Extinguisher How-to

  1. Stand six to eight feet away from the flames.
  2. Make sure you have a clear exit, in case the fire spreads or flames out of control.
  3. Pull the pin to unlock the operating lever.
  4. Aim the hose at the base of the fire.
  5. Press the lever located above the handle to release the agent.
  6. Use a back-and-forth sweeping motion to saturate the base of the fire until the flames are extinguished.
  7. Continue the process if the fire re-ignites.
  8. If the fire doesn’t go out or spreads, get to safety.

Extinguisher Safety Tips

  • Install fire extinguishers in areas where fires are likely to break out, including kitchens and break rooms.
  • Check periodically to make sure all fire extinguishers are fully charged.
  • Show every family member or employee where the fire extinguishers and fire alarms are located.
  • Train yourself, your loved ones and your co-workers to use the equipment properly.

Even with a fire extinguisher, some fire damage will occur. When this happens, call your local SERVPRO (228)396-3965. They live and work in the local community just like you and they can help make it, "Like it never even happened."

Examples Of Why We Flood Cut

10/8/2022 (Permalink)

A flood cut is the removal of the bottom 12-24 inches of drywall in a flood affected room. 

Examples of why we flood cut:

  • If we detect there is wet insulation
  • The water is contaminated from the sewage or other storm related contaminates
  • If any microbial growth is detected

After the lower wall portions are removed, any studs or or framing are thoroughly cleaned and disinfected. Once the walls are completely dries, new insulation can easily be installed and the finalization of the build back can continue. 

Our Process:

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds of thousands of gallons from your property, which helps prevent secondary water damage and mold growth. 

We use specialized equipment to remove the remaining water that is harder to access. Out professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. 

SERVPRO is always here to help! Call us at 228-396-3965

Here are a few of our fire services

10/8/2022 (Permalink)

Fire Damage Restoration including Smoke and Soot Cleanup| SERVPRO of Biloxi / Ocean Springs / Gulfport / Pascagoula Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

We are Always Here to Help 24/7/365 Just Give US A Call  228-396-3965

Fire Safety Tips for Your Family

10/8/2022 (Permalink)

Having a fire break out in your home is a terrifying experience, and something no one ever wants to go through in their own home. The rapid spreading of fires is part of what makes them extremely dangerous—a small flame can often spread into a full-fledged fire in under a minute. However, through practicing smart fire safety, you can significantly improve your chances of never having to worry about a house fire.

Prevention is the best tactic to reduce your chances of experiencing a house fire. Implementing smart fire safety habits can prevent a fire from ever breaking out in the first place. Here are some ways to give your fire safety a boost.

How Can I Give My Home’s Fire Safety a Boost?

Check your smoke detectors. Smoke detectors are the top safety measure for any home, and making sure that yours are operational is extremely important. Get in the habit of testing your smoke detectors on a monthly basis using their test button, and change the batteries whenever the unit begins to chirp.

Create a fire escape plan. In case the fire alarms sound, knowing how to escape the home quickly is so important. Experts recommend being able to get out of the house in two minutes or less to avoid smoke exposure. For this reason, it is smart to have a fire escape plan, ensure every room has at least two exits and create a meeting spot with your family for when you get out of the home.

Limit your fire risks. Overall, practicing good habits around the house can go a long way in fire prevention. Simple things such as cleaning out your dryer’s lint tray regularly, avoiding running extension cords under rugs and always supervising open flames can have a big impact in your overall fire risk in the home.

Keep a fire extinguisher handy. Though there are many situations where it is not safe to attempt to use a fire extinguisher, in some cases, you may be able to extinguish small flames before they become a huge house fire. It is smart to always keep an operational fire extinguisher handy just in case the need to use it arises.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

The Importance of Soot Removal

10/8/2022 (Permalink)

When a fire happens, it causes soot. (Soot: A black powdery or flaky substance consisting largely of amorphous carbon, produced by the incomplete burning of organic matter.) If the HVAC system is on during a fire then it can spread the soot in the house by circulating the air throughout. 

While it may take some time to remediate a fire, it is important that the soot is wiped down with appropriate cleaning agents and in a timely manner. If soot is left on any surface to long it can breakdown that surface and cause damage to walls, furniture, and other surfaces.  

SERVPRO of Biloxi, Ocean Springs, Gulfport, and Pascagoula can do Fire restoration.

This picture shows just one wipe down of a wall in the home where we did a structure clean after a fire. Some surfaces can take longer to clean, depending on the texture of the wall and how much soot there is on the surface.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Faster To Any Sized Disaster

10/7/2022 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO for  that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster.

These Are A Few Reason's Our Clients Chose Us

10/7/2022 (Permalink)

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO  Professionals to restore a property back to its preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other microorganisms.

Call us today at 228-396-3965

Sprinkler Systems Can Also Create Major Issues For Your Business

10/6/2022 (Permalink)

Sprinkler systems can be a common source of water damage in commercial facilities. While their benefits far outweigh their cons, both properly and improperly working sprinkler systems can contribute to a flooded facility. In this case, a fire in an adjacent building caused the sprinkler system in this building to go off over the weekend. The sprinkler shut-off was eventually found but not until the damage had affected 36,000 sq ft of the facility. If this was your facility, what would you do?

Choose a Trained Professional

When your facility is affected, it is important to call a commercial drying specialist such as SERVPRO of Biloxi.  At SERVPRO of Biloxi, we understand that every hour closed leads to an hour lost of productivity and potential revenue. Commercial damage restoration produces unique challenges so it is very important to choose a trained professional with a proven track record. 

At SERVPRO of Biloxi, we will respond immediately to your damage regardless of size or scope. When your facility is affected, no job is too big or too small. 

Why SERVPRO? This is Why!

10/6/2022 (Permalink)

SERVPRO, is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO 
SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How To Find A Leak

10/6/2022 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster.

Flood Are The Most Common Natural Disaster

10/5/2022 (Permalink)

http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/flood#About

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster.

The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

A flood/flash flood WATCH means a flood or flash flood is possible.

A flood/flash flood WARNING means flooding or flash flooding is already occurring or will occur soon. TAKE IMMEDIATE PRECAUTIONS!

If a flood occurs and affects you, call SERVPRO of Biloxi, Ocean Springs, & Gulfport.  Even minor floods have potential to cause major damage. We Are Always Here To Help.

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO we are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

What Not To Do After Water Damage

10/3/2022 (Permalink)

Do:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much exes water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

Don't

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment have been exposed to or are submerged in water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors as this could potentially cause staining.
  • Leave Oriental rugs or any other rugs on the floor on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock to yourself or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, and especially not on wet concrete flooring.
  • Turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water. 

SERVPRO The Bio-Hazard Experts

10/3/2022 (Permalink)

Safety is ALWAYS at the front of our minds on any job here at SERVPRO  from biohazard cleanup to fire restoration. But the truth is, once our mind is focused on the job at hand, it’s easy to forget simple ways to keep ourselves and our team safe.  OSHA, was established in 1971 to help ensure employees have a workplace free from recognized hazards. While OSHA does help with safety, no one agency can be responsible for the safety of everyone every day. It’s no secret safety issues increase following a fire, flood or other disaster. So it’s up to restoration contractors and technicians to understand the risks and be trained to handle them whether it be high levels of bacteria in a flooded home, or mold on a basement wall. 

Basic Safety Risks 

Here are some safety risks to consider specifically related to restoration and remediation work, and very simple safety tips to keep in mind: 

  • Structural integrity issues caused by fire or flood damage – do not walk on surfaces that are not stable.
  • Possible exposures from toxic chemical substances generated during a fire or in flood water -- wear rubber boots and gloves.
  • A variety of sharp metal objects, razor blades, jagged edges – use care when handling and clean any cuts or wounds.
  • Breathing dust containing asbestos or other toxic materials – wear proper filtration masks.
  • Eye injuries from flying debris, dust, contaminated water and cleaning chemicals – wear safety goggles.
  • Carbon monoxide from propane or gas fired generators or other equipment – do not work in these areas.
  • Ladders – avoid electrical wires, position at a safe angle; don’t place on unstable surfaces.
  • Chain saws and other power tools– follow manufacturer’s instructions and don’t overreach.
  • Trucks or other heavy equipment backing up or being moved – always be alert on the job.
  • Remediating death scenes (may include blood or bodily fluids) – use gloves and other PPE (personal protection equipment) like hazmat suits.Highly Trained Restoration Specialists
  • Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes:

Handling Chemicals 

Technicians should also be trained to select and use appropriate cleaning chemicals, disinfectants and protectors. For example, bleach, while readily available and inexpensive, is a caustic and hazardous chemical. It can cause harm to human skin and mucus membranes, is corrosive to metals, is readily inactivated by organic matter, produces irritating fumes, and can generate deadly chlorine gas or form explosive compounds if inadvertently mixed with ammonia or ammonia-containing products. When using any chemical, care should also be taken to allow adequate dwell time for EPA registered disinfectants. All EPA labeled directions must be followed. Moreover, using a chemical that may be “safer” and less toxic may not be strong enough to inactivate target organisms. There is no doubt the most efficient method to stay safe is to constantly be aware of your work area surroundings and follow OSHA and industry guidelines. Safety is everybody’s job. 

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes 

Have No Fear, SERVPRO Is Always Here To Help

10/2/2022 (Permalink)

According to the National Flood Insurance program, flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner’s insurance policies so it may be necessary to buy a separate flood policy for your home.

  Here are a couple of tips to keep water from entering your home during a heavy rain event:

1.    Fix foundation leaks that may allow water to enter your home.

2.    Make sure your roof is secure and protected.

3.    Clear gutters and drains.

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Biloxi is ready to respond at any time.

Locally Owned, with National Resources

We are proud to be an active member of these gulf coast communities. SERVPRO of Biloxi is locally owned and operated so we’re already nearby and ready to help residents with any-sized smoke and fire damage emergencies. Call us 24/7 for help. (228) 396-3965

Getting Your Business, Back In Business

10/1/2022 (Permalink)

SERVPRO specializes in water, fire, and mold remediation on all size commercial properties. We create value for your company by greatly decreasing the amount of time it takes to get your commercial residence back in business. SERVPRO knows how important it is to have a professional clean looking business, so when disaster strikes your commercial property you want well trained professionals to get your business back to normal and make it look "Like it never even happened." Our technicians have experience and knowledge to protect your assets while keeping your cost concerns in mind. SERVPRO strives to be fast and efficient to get you up and running in the quickest time possible. 

SERVPRO of Biloxi is on call 365 a year, 7 days a week, 24 hours a day. Make us your top priority after a disaster strikes your business. 

Call us 228-396-3965 or email us at sp8684@SERVPRObiloxi.com 

Our Customer's Are Our Number One Priority

9/20/2022 (Permalink)

At SERVPRO, our number one priority is to make our customers happy. It may sound like the impossible task; after all, we are arriving on the scene when circumstances for our customers are devastating. A fire in their home, a busted pipe which has caused water damage in their kitchen, mold in their office building. These are difficult situations emotionally which is all the more reason for our employees to be sensitive to what our customers are dealing with. Many times, depending upon the damage we are mitigating, we could spend days, weeks, or even months in customer’s home or office. We get to know our clients one on one. We get to meet their children. We get to hear about their families. We know their pets’ names. We know where they leave the key in case they are not there. We get to know them by carefully handling all of their cherished possessions, sometimes cleaning them and packing them away until their homes are restored. At the end of the day, we are just people helping people.  That’s what it’s all about. Sometimes that means stopping what we are doing and having a cup of coffee or dinner with our customers if they ask. Sometimes it means taking out the family pet. Our salesperson recently captured a beautiful picture of one of our employees enjoying a meal with our customers in their home after she had spent hours helping them recover from a fire loss.

What a beautiful thing to see! Why SERVPRO?? Because we care about our customers...And they know it! Let us be the one you call when your life gets flipped upside down.

SERVPRO Your Commercial Fire Specialist

9/19/2022 (Permalink)

Discovering that a fire has started at your business is something that many business owners do not
expect to ever be faced with, and it can create quite an overwhelming time as you begin the
recovery process. While many losses from a commercial fire should be covered by your business’
insurance policy, there are far more considerations involved in recovery than simply filing a claim.
Knowing what to do is key to being able to quickly take action and start the recovery process, so
here is a step-by-step guide to get you started so you can get your doors reopened more quickly.
What to Do After a Fire Impacts Your Business
After a fire, it is important to never re-enter your building until the local fire department deems it safe
to do so. Always check with local officials to ensure you are in the clear to take action, and when
you are, here are the steps to take:
Prevent Any Further Damage to Your Building
Secondary damage is a major concern after a fire. Not only will there be damage from the fire
itself, but you will also have smoke and soot odors and water damage to contend with in the event
that your sprinkler system was activated. If it is safe to do so, put tarps over any holes in the ceiling
or walls to reduce the chance that any further issues will arise.
Contact Your Commercial Restoration Company
Having a commercial restoration company on your side can make a huge difference in the overall
recovery process. Contact the company you would like to work with as soon as possible after the
damages so you can set the restoration process in motion and get your doors reopened quickly.
Contact Your Insurance Company
The faster you can file a claim, the faster you will receive a payout to help cover the cost of the
damages and any loss of income, if applicable. Get in touch with your insurance company quickly so
you can begin the process of documenting and filing a claim for the damage. In many cases, your
restoration company will be able to work with your insurance company on your behalf to ease some
of the burden of recovery.
If your business has been damaged due to a fire, you can depend on us to help. No matter the
hour, you can get in touch to report your damage and receive a rapid response from our expert fire
restoration technicians. Contact us today.

SERVPRO Your Bio Hazard Specialist

9/18/2022 (Permalink)

Safety is ALWAYS at the front of our minds on any job here at SERVPRO of Biloxi, Gulfport, Ocean Springs, & Pascagoula – from biohazard cleanup to fire restoration. But the truth is, once our mind is focused on the job at hand, it’s easy to forget simple ways to keep ourselves and our team safe.  OSHA, was established in 1971 to help ensure employees have a workplace free from recognized hazards. While OSHA does help with safety, no one agency can be responsible for the safety of everyone every day. It’s no secret safety issues increase following a fire, flood or other disaster. So it’s up to restoration contractors and technicians to understand the risks and be trained to handle them whether it be high levels of bacteria in a flooded home, or mold on a basement wall. 

Basic Safety Risks 

Here are some safety risks to consider specifically related to restoration and remediation work, and very simple safety tips to keep in mind: 

  • Structural integrity issues caused by fire or flood damage – do not walk on surfaces that are not stable.
  • Possible exposures from toxic chemical substances generated during a fire or in flood water -- wear rubber boots and gloves.
  • A variety of sharp metal objects, razor blades, jagged edges – use care when handling and clean any cuts or wounds.
  • Breathing dust containing asbestos or other toxic materials – wear proper filtration masks.
  • Eye injuries from flying debris, dust, contaminated water and cleaning chemicals – wear safety goggles.
  • Carbon monoxide from propane or gas fired generators or other equipment – do not work in these areas.
  • Ladders – avoid electrical wires, position at a safe angle; don’t place on unstable surfaces.
  • Chain saws and other power tools– follow manufacturer’s instructions and don’t overreach.
  • Trucks or other heavy equipment backing up or being moved – always be alert on the job.
  • Remediating death scenes (may include blood or bodily fluids) – use gloves and other PPE (personal protection equipment) like hazmat suits.Highly Trained Restoration Specialists
  • Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes:

Handling Chemicals 

Technicians should also be trained to select and use appropriate cleaning chemicals, disinfectants and protectors. For example, bleach, while readily available and inexpensive, is a caustic and hazardous chemical. It can cause harm to human skin and mucus membranes, is corrosive to metals, is readily inactivated by organic matter, produces irritating fumes, and can generate deadly chlorine gas or form explosive compounds if inadvertently mixed with ammonia or ammonia-containing products. When using any chemical, care should also be taken to allow adequate dwell time for EPA registered disinfectants. All EPA labeled directions must be followed. Moreover, using a chemical that may be “safer” and less toxic may not be strong enough to inactivate target organisms. There is no doubt the most efficient method to stay safe is to constantly be aware of your work area surroundings and follow OSHA and industry guidelines. Safety is everybody’s job. 

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes 

We Are The Mold PRO"S

9/17/2022 (Permalink)

Mold is present almost everywhere, indoors and outdoors and has been on the Earth for millions of years. Mold naturally occurs almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level.

  1. Mold grows well on paper products, cardboard, ceiling tiles, dust, paints, wallpaper, insulation, drywall wood, carpet, fabric, and upholstery.
  2. Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
  3. Mold in your home can require cleaning, sanitizing, demolition, removal, or other treatment, of mold or mold-contaminated matter.
  4. Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  5. Mold can spread throughout a property in as little as 48 hours, quick action to deal with the problem is paramount.

If you suspect that your home or business has a mold problem, SERVPRO of Biloxi/Ocean Springs/Gulfport/ Pascagoula can inspect and assess your property. Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

If mold is found, we have the training, equipment, and expertise to handle the situation

Fastest Response To Any Storm Disaster

9/16/2022 (Permalink)

SERVPRO of Biloxi/Ocean Springs/Pascagoula/Gulfport specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Biloxi/Ocean Springs/Gulfport we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (228) 396-3965

One Call And We Are On The Way 24/7/365

9/16/2022 (Permalink)

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging

Our Professionals Are Always Here To Help

9/16/2022 (Permalink)

SERVPRO specializes in water, fire, and mold remediation on all size commercial properties. We create value for your company by greatly decreasing the amount of time it takes to get your commercial residence back in business.

SERVPRO knows how important it is to have a professional clean looking business, so when disaster strikes your commercial property you want well trained professionals to get your business back to normal and make it look "Like it never even happened." Our technicians have experience and knowledge to protect your assets while keeping your cost concerns in mind.

SERVPRO strives to be fast and efficient to get you up and running in the quickest time possible. 

SERVPRO Biloxi, Ocean Springs, Gulfport, & Pascagoula is on call 365 a year, 7 days a week, 24 hours a day. Make us your top priority after a disaster strikes your business. 

Call us 228-396-396-3965 or email us at sp8684@SERVPRObiloxi.com 

Structure Cleaning Is The Most Important Thing After A Fire.

9/15/2022 (Permalink)

When a fire happens, it causes soot. (Soot: A black, powdery, or flaky substance consisting largely of amorphous carbon, produced by the incomplete burning of organic matter.) If the HVAC system is on during a fire, it can spread the soot in the house by circulating the air throughout. 

While it may take some time to remediate a fire, it is important that the soot is wiped down with appropriate cleaning agents and in a timely manner. If soot is left on any surface too long, it can break down that surface and cause damage to walls, furniture, and other surfaces.  

SERVPRO of Biloxi, Ocean Springs, Gulfport, and Pascagoula can do Fire restoration.

This picture shows just one wipe down of a wall in the home where we did a structure clean after a fire. Some surfaces can take longer to clean, depending on the texture of the wall and how much soot there is on the surface.

We Are The Pro's When It Comes To Bio-Hazard Clean Ups

9/15/2022 (Permalink)

Safety is ALWAYS at the front of our minds on any job here at SERVPRO of Biloxi, Gulfport, Ocean Springs, & Pascagoula – from biohazard cleanup to fire restoration. But the truth is, once our mind is focused on the job at hand, it’s easy to forget simple ways to keep ourselves and our team safe.  OSHA, or the Occupational Safety and Health Administration, was established in 1971 to help ensure employees have a workplace free from recognized hazards. While OSHA does help with safety, no one agency can be responsible for the safety of everyone every day. It’s no secret safety issues increase following a fire, flood or other disaster. So it’s up to restoration contractors and technicians to understand the risks and be trained to handle them whether it be high levels of bacteria in a flooded home, or mold on a basement wall. 

Basic Safety Risks 

Here are some safety risks to consider specifically related to restoration and remediation work, and very simple safety tips to keep in mind: 

  • Structural integrity issues caused by fire or flood damage – do not walk on surfaces that are not stable.
  • Possible exposures from toxic chemical substances generated during a fire or in flood water -- wear rubber boots and gloves.
  • A variety of sharp metal objects, razor blades, jagged edges – use care when handling and clean any cuts or wounds.
  • Breathing dust containing asbestos or other toxic materials – wear proper filtration masks.
  • Eye injuries from flying debris, dust, contaminated water and cleaning chemicals – wear safety goggles.
  • Carbon monoxide from propane or gas fired generators or other equipment – do not work in these areas.
  • Ladders – avoid electrical wires, position at a safe angle; don’t place on unstable surfaces.
  • Chain saws and other power tools– follow manufacturer’s instructions and don’t overreach.
  • Trucks or other heavy equipment backing up or being moved – always be alert on the job.
  • Remediating death scenes (may include blood or bodily fluids) – use gloves and other PPE (personal protection equipment) like hazmat suits.Highly Trained Restoration Specialists
  • Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes:

Handling Chemicals 

Technicians should also be trained to select and use appropriate cleaning chemicals, disinfectants and protectors. For example, bleach, while readily available and inexpensive, is a caustic and hazardous chemical. It can cause harm to human skin and mucus membranes, is corrosive to metals, is readily inactivated by organic matter, produces irritating fumes, and can generate deadly chlorine gas or form explosive compounds if inadvertently mixed with ammonia or ammonia-containing products. When using any chemical, care should also be taken to allow adequate dwell time for EPA registered disinfectants. All EPA labeled directions must be followed. Moreover, using a chemical that may be “safer” and less toxic may not be strong enough to inactivate target organisms. There is no doubt the most efficient method to stay safe is to constantly be aware of your work area surroundings and follow OSHA and industry guidelines. Safety is everybody’s job. 

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes 

We Are Here For The Coast, When You Need Us The Most

9/15/2022 (Permalink)

Biloxi/Ocean Springs/Gulfport/Pascagoula Residents of the Gulf Coast know well the kind of damage storms can do to personal property. Biloxi has been hit by the brunt of storms in the past, most recently in 2017 when Hurricane Nate made landfall. But even if it’s not a hurricane, the Gulf Coast deals with its fair share of extreme storm events. Storm damage claims are common. They can encompass everything from water damage from hurricanes and heavy rain to wind damage from thunderstorms or tornadoes, as well as lightning and hail damage. These types of storms form frequently. In 2020, the hurricane season for the Atlantic and the Gulf produced a record 30 named storms. That broke 2005’s record of 28 storms. This year, two hurricanes even formed before hurricane season officially started. Living on the coast brings lots of benefits—not the least of which include beautiful ocean views and good food. But it does come with the risks involved with a hurricane making landfall nearby. Residents of Biloxi, Gulfport and Ocean Springs have an ally at any time they need it, thanks to our storm damage expertise. What Makes SERVPRO Unique Here’s why residents know they can trust us when their home needs restoration: We have the experience families can trust. Because we’re here in the community, we know the dangers and pitfalls of dealing with hurricane and storm damage personally. Our teams can deal with large-scale storm damage. We know how to navigate multiple jobs and have staff available to cover needs in the community. Our team includes expert technicians using the latest technology. Because we’re part of the national SERVPRO brand, we have access to all the training and technology offered to a large organization. That means when we come to your home, you can rest assured that the plan we put in place will help you restore your home in the most budget-friendly and expert way. If your home is damaged due to a storm or any other cause, you can always count on us for restoration assistance. We have teams who are available 24/7 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

We Are Your Number One Fire Resource

9/15/2022 (Permalink)

Our Team Is Here to Help

While no one likes to think about the aftermath of a house fire, it’s a reality for millions of Americans every year. If a fire impacts your home, we want to help you repair the damage and move forward with your life.

Here’s why we are the trusted partner for fire damage remediation in Biloxi, Gulfport and Ocean Springs:

We can help with all the restoration steps. Fire damage includes things you may not think about—like smoke damage, water damage and issues with odors in furniture upholstery. Our team can work through restoration on whatever you need us to do.

Our team believes in restoration. We have the experience necessary to ensure you can get the help you need by working to save you money on both repairs and your insurance. We look for ways to make the restoration process as painless as possible and to restore as many of your heirlooms as we can. We know some things are irreplaceable.

We’re available at any time. Fires don’t happen on anyone’s schedule. And getting started with the restoration process fast is vital to putting your home back the way it was before a fire. We know that time matters when dealing with a home restoration. Our team is available 247 when you need emergency help.

We are proudly locally owned and operated. SERVPRO is a national company, but the owner of our location is a member of the community here. We can use the leading-edge resources, equipment and techniques available to a large national company at your home. But we live and work here and want to serve our many neighbors.

Tips for at Home Fire Safety

9/14/2022 (Permalink)

Having a fire break out in your home is a terrifying experience, and something no one ever wants to go through in their own home. The rapid spreading of fires is part of what makes them extremely dangerous. However, through practicing smart fire safety, you can significantly improve your chances of never having to worry about a house fire.

Prevention is the best tactic to reduce your chances of experiencing a house fire. Implementing smart fire safety habits can prevent a fire from ever breaking out in the first place. Here are some ways to give your fire safety a boost.

How Can I Give My Home’s Fire Safety a Boost?

Check your smoke detectors. Smoke detectors are the top safety measure for any home, and making sure that yours are operational is extremely important. Get in the habit of testing your smoke detectors on a monthly basis using their test button, and change the batteries whenever the unit begins to chirp.

Create a fire escape plan. In case the fire alarms sound, knowing how to escape the home quickly is so important. Experts recommend being able to get out of your house in two minutes or less to avoid smoke exposure. For this reason, it is smart to have a fire escape plan, ensure every room has at least two exits and create a meeting spot with your family for when you get out of the home.

Limit your fire risks. Overall, practicing good habits around the house can go a long way in fire prevention. Simple things such as cleaning out your dryer’s lint tray regularly, avoiding running extension cords under rugs and always supervising open flames can have a big impact in your overall fire risk in the home.

Keep a fire extinguisher handy. Though there are many situations where it is not safe to attempt to use a fire extinguisher, in some cases, you may be able to extinguish small flames before they become a huge house fire. It is smart to always keep an operational fire extinguisher handy just in case the need to use it arises.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call.

We Are Biloxi's Storm Damage Resource

9/13/2022 (Permalink)

While you can take steps to protect your home from storm damage, the reality is that it’s impossible for anyone living along the Gulf Coast to predict when their house might suffer storm damage. But you can take many steps to lessen the likelihood that your home will be damaged during a hurricane, tropical storm or another severe weather event. Homeowners can take steps to board up windows, tie down or remove certain items that could be projectiles (like patio furniture or grills), and secure loose siding and shingles. It’s also smart to be sure your gutters are regularly cleaned and trees overhanging your home are removed.

But even the most diligent homeowners can sometimes be impacted by severe weather—and have to deal with the resulting restoration and cleanup work. If your home is ever affected by extreme weather, the team here at SERVPRO is ready to help you get your home back to its original condition. Want to know why we’re Gulfport’s best choice for restoration? Here’s why: Our team is available 24/7 during emergencies like severe weather. That means we can begin working with you immediately to start the restoration process. A fast start is vital because water damage (which is common with storms) can worsen if you have to wait to get the process started. Having access to a team who’s available at any time helps you beat the clock. We’re a local business. While some scammers might come to the area after a storm and attempt to profit, we’re already here in the community doing quality work. Our team is made up of community members.

We live and work in the community and want to serve our friends and neighbors by doing high-quality work. We have experience. Many times when a storm moves through the area, multiple local families are affected. That means many people require restoration services fast. Because we have years of experience and SERVPRO’s backing, we can bring more teams to the area to ensure all of our neighbors who need help are served. If your home suffers storm damage, you can depend on us to help you restore your home to its original condition.

Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today.

This IS Why Our Customers Depend On US!

9/12/2022 (Permalink)

Why Choose Us for Water Damage Restoration | SERVPRO® of
Biloxi/Ocean Springs/Gulfport
Water damage is something that no one ever wants to discover in their home or commercial
property, but if it does happen to you, having a plan in advance is key. Water damage can occur
suddenly due to plumbing issues or flooding, or develop with time in the case of leaks or
rainwater seeping in—but regardless of the cause, acting quickly is key.
If left to fester, even relatively minor water damage can develop into a far more serious issue.
Water can quickly become contaminated, give rise to mold growth and even impact the
structural elements of a building, so quickly calling a reputable restoration company is a must as
soon as you discover it.
Why Consider SERVPRO® for Water Damage Restoration?
We Will Always Respond Quickly
As discussed, swiftness is a key component for dealing with water damage, which is why we are
here 24 hours a day and will always respond quickly when you give us a call. Regardless of the
size of your job, the extent of the water damage or the hour of the day, you can depend on us to
get to your home or business and get to work as quickly as possible.
Our Technicians Know Exactly What to Do
While we have helped hundreds of Biloxi-area residents with water damage over the years, it is
still true that no two instances of water damage are the same. That is why we invest heavily in
our technicians’ training, educating them both on the Institute of Inspection Cleaning and
Restoration Certification standards as well as our internal training tools. This ensures that no
matter what scenario they are faced with, they are able to handle it.
We Have the Equipment to Handle Damage
Water damage is about more than what you see, which is why we have the equipment to deal
with all the water damage present in your home instead of just some of it. We have the
technology to detect damage behind walls, under flooring and in other hidden crevices, so you
can be certain that we treat every bit of the damage before we leave.
If your home or business has water damage, you can depend on us for restoration. Contact us
today to learn more or receive a rapid response to address your damages.

An Overview Of Our Commercial Services

9/9/2022 (Permalink)

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO Franchise Professionals have the training and expertise to help make it “Like it never even happened.”

Getting Back to Business, Certified: SERVPRO Cleaned

Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID-19 pandemic. As America’s #1 cleanup and restoration brand, we can make your building safer and ready to get back to business.

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on a SERVPRO Franchise Professional to get the job done right the first time. They’ll respond promptly and make your workspace look its very best. Learn more about our Commercial Cleaning Service.

. SERVPRO Franchise Professionals understand that your home is more than a structure

9/8/2022 (Permalink)

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO Franchise Professionals understand that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO Franchise Professionals specialize in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They pretest your contents to determine what items can be restored back to their condition before the water damage. They utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO Franchise Professionals can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  •  A quicker remodeling process
  •  Protecting items from potential damage
  •  Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage. For additional information, check out Contents Claim Inventory Service.

Electronic Cleanup

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. They will coordinate the restoration of your electronics, including:

  •  Television sets
  •  DVD players
  •  Computers
  •  And more

The key to restoring electronics is taking prompt action to prevent further damage. They start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO Franchise Professionals can save a great deal and help minimize additional damage. Learn more about our document restoration services.

Depending on the type of documents and the level of water damage, they have five options for the restoration of documents:

  1. Air Drying
  2. Dehumidification
  3. Freezer Drying
  4. Vacuum Freeze Drying
  5. Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. SERVPRO Franchise Professionals can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. They take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding. Learn more about the Contents Claim Inventory Service.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
  • Peace of mind when you need it most!

Need help, call 1-800-SERVPRO 

Check Out Our Commercial Cleaning Services!

9/8/2022 (Permalink)

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO Franchise Professionals have the training and expertise to help make it “Like it never even happened.

Getting Back to Business, Certified: SERVPRO Cleaned

Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID-19 pandemic. As America’s #1 cleanup and restoration brand, we have developed a program that is grounded in our 3 C’s – Consult, Clean and Certify. 

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on a SERVPRO Franchise Professional to get the job done right the first time. They’ll respond promptly and make your workspace look its very best. Learn more about our Commercial Cleaning Service.

Have Questions? Call Today 228-396-3965

Why Choose US For Bio Hazard Clean Ups

9/8/2022 (Permalink)

Safety is ALWAYS at the front of our minds on any job here at SERVPRO of Biloxi, Gulfport, Ocean Springs, & Pascagoula – from biohazard cleanup to fire restoration. But the truth is, once our mind is focused on the job at hand, it’s easy to forget simple ways to keep ourselves and our team safe.   was established in 1971 to help ensure employees have a workplace free from recognized hazards. While OSHA does help with safety, no one agency can be responsible for the safety of everyone every day. It’s no secret safety issues increase following a fire, flood or other disaster. So it’s up to restoration contractors and technicians to understand the risks and be trained to handle them whether it be high levels of bacteria in a flooded home, or mold on a basement wall. 

Basic Safety Risks 

Here are some safety risks to consider specifically related to restoration and remediation work, and very simple safety tips to keep in mind: 

  • Structural integrity issues caused by fire or flood damage – do not walk on surfaces that are not stable.
  • Possible exposures from toxic chemical substances generated during a fire or in flood water -- wear rubber boots and gloves.
  • A variety of sharp metal objects, razor blades, jagged edges – use care when handling and clean any cuts or wounds.
  • Breathing dust containing asbestos or other toxic materials – wear proper filtration masks.
  • Eye injuries from flying debris, dust, contaminated water and cleaning chemicals – wear safety goggles.
  • Carbon monoxide from propane or gas fired generators or other equipment – do not work in these areas.
  • Ladders – avoid electrical wires, position at a safe angle; don’t place on unstable surfaces.
  • Chain saws and other power tools– follow manufacturer’s instructions and don’t overreach.
  • Trucks or other heavy equipment backing up or being moved – always be alert on the job.
  • Remediating death scenes (may include blood or bodily fluids) – use gloves and other PPE (personal protection equipment) like hazmat suits.Highly Trained Restoration Specialists
  • Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes:

Handling Chemicals 

Technicians should also be trained to select and use appropriate cleaning chemicals, disinfectants and protectors. For example, bleach, while readily available and inexpensive, is a caustic and hazardous chemical. It can cause harm to human skin and mucus membranes, is corrosive to metals, is readily inactivated by organic matter, produces irritating fumes, and can generate deadly chlorine gas or form explosive compounds if inadvertently mixed with ammonia or ammonia-containing products. When using any chemical, care should also be taken to allow adequate dwell time for EPA registered disinfectants. All EPA labeled directions must be followed. Moreover, using a chemical that may be “safer” and less toxic may not be strong enough to inactivate target organisms. There is no doubt the most efficient method to stay safe is to constantly be aware of your work area surroundings and follow OSHA and industry guidelines. Safety is everybody’s job. 

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes 

When Storms and Floods Hit The Gulf Coast, SERVPRO is Ready

9/7/2022 (Permalink)

SERVPRO of BILOXI/OCEAN SPRINGS/GULFPORT specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Jackson, Hancock or Harrison County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage?

Call Us Today (228) 396-3965

Don't Come Back To A Water Disaster

9/7/2022 (Permalink)

Going on vacation should be relaxing and worry-free, which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO ready so you don’t come back to damages in your home. Here are some tips for preparing your home provided by SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula.

Make Arrangements with an Emergency Contact.

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on lights will give the impression someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Here is a link to the US Post Office.

Take plumbing and electric precautions.

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank, or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season. Keeping your thermostat at 55-60 degrees in the winter and 75-80 degrees in the summer should help control usage.

 Right before you leave:

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly.
  • Go on one last walk through of your house to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

 If you come back from vacation and encounter damage to your home, call SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula 228-396-3965. We clean up mold, fire, or water damage to your home or business on the Gulf Coast.

Don't Let Water Destroy Your Home

9/6/2022 (Permalink)

Water damage is not something anyone looks forward to. Obviously, we don’t get any notice that there is about to be a water disaster.

If the house is empty and a supply line breaks, the damage can be extensive. After all, water is looking for a place to go and it always chooses the path of least resistance.

It’s smart to educate yourself about the ways water may enter into your home. Here are a few of the most common sources of water damage:

Toilet seal. A sign of the wax ring failing is the presence of water around the base of the toilet or an unpleasant odor from the toilet.

Damaged water inlet valve. All appliances that require water to do their job have a water inlet valve. This is a common location for leaks to occur.

Clogged gutters. Proper drainage and emptying of the gutters on your home is critical to keep water damage out of your home. Debris can accumulate in the gutters and clog downspouts, causing the water to back up into the fascia and work its way into the house.

Roof problems. The roof is a complex system that requires everything to be working properly to keep the water out of your house. Shingles must be free from damage and installed according to the manufacturer’s specifications. Flashing must be properly installed and stepped so water cannot seep behind and damage the roof structure. As we mentioned above, gutters need to flow freely and be clean of debris.

Sewer lines. Sewer lines flow outside of your home to either a septic tank or municipal sewer system. A septic tank holds the waste in a large tank and it breaks down and drains into field lines. A municipal sewer system has a series of pipes underground that carries the waste away from your home and to the water plant for processing. Once you have identified the problem, the solution is easy to figure out but much more challenging to implement.

Clogged toilet. Toilets drain into the sewer line, as does all drain water from the house. If a toilet won’t drain, the usual cause is a blockage. A blockage can be tackled in any number of ways, but one of the most common is a plunger or a snake. A plunger uses force to move the blockage, and a snake usually breaks up the clog.

With proper home maintenance, you can stay on top of the pipes, appliances and roof systems, as they all having moving parts that occasionally can fail. A little preventive maintenance can save you time and money.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

Restoring Commercial Properties Presents Unique Challenges

9/5/2022 (Permalink)

Flooding and water damage events at Biloxi commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Biloxi

SERVPRO of Biloxi specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Specialize In Large Commercial Fire Deodorization

9/4/2022 (Permalink)

This is a large commercial fire damage we produced as a result of an electrical malfunction. SERVPRO of Biloxi had a first responder on site quickly to expedite cleaning, demolition, and deodorization scope and planning. As this was a gymnasium, the vast majority of space was warehouse, with built-in tiered offices and party rooms. Total affected space in the building was 15,500 square feet, which made for an enormous amount of volume to conduct final deodorization. After weeks of demolition and specialized cleaning, we conducted thermal fogging for the final deodorization. Our two technicians donned their proper PPE (Personal Protective Equipment), and fogged the entire cubic area of the gym. The photo shows the fogging after disperse, with the capability of it penetrating into high and small cavities

What is Thermal fogging?

9/3/2022 (Permalink)

As experts in deodorization, SERVPRO of Biloxi is trained to eliminate odors.

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized in fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor by doing Thermal fogging.

What is Thermal fogging?

Thermal fogging is an effective smoke odor removal procedure because it recreates the fire related properties of heat and pressurization. Porous material pick up thermally activated deodorant droplets in the same manner in which they picked up the smoke odors, closely duplicating what occurs during a fire.

HOW IT WORKS:

Negative pressure is created by the gas flow to the engine tube, causing the intake valves to open. This allows more air to pass through the venturi of the carburetor, which aspirates fuel from the carburetor in a combustion chamber mixture that is ignited by the spark plug at many times per second. The exhaust emission of a pulse-jet engine is low in pollutant components because the combustion is completed and burned to non-pollutant end products.

Call SERVPRO  for any questions or services.

228-396-3965

We Are Always Here To Help 24/7/365

9/3/2022 (Permalink)

What you can do until help arrives

Water Tips  |  Fire Tips   |  Biohazard Tips   |  Mold Tips

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (228) 396-3965

We have Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

What To Do Before You Experience A Flood

9/2/2022 (Permalink)

According to the National Flood Insurance program, flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner’s insurance policies so it may be necessary to buy a separate flood policy for your home.

  Here are a couple of tips to keep water from entering your home during a heavy rain event:

1.    Fix foundation leaks that may allow water to enter your home.

2.    Make sure your roof is secure and protected.

3.    Clear gutters and drains.

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Biloxi is ready to respond at any time.

228-396-3965

Locally Owned, with National Resources

We are proud to be an active member of these gulf coast communities. SERVPRO of Biloxi is locally owned and operated so we’re already nearby and ready to help residents with any-sized smoke and fire damage emergencies. Call us 24/7 for help. (228) 396-3965.

After any water damage situation, your primary focus should be safety:

9/2/2022 (Permalink)

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging
  • Have A Water Damage Emergency?
    Call 1-800-SERVPRO

We Are Here To Get Your Business, Back In Business

9/2/2022 (Permalink)

Here at SERVPRO of Biloxi, we use more than 100 exclusive cleaning products and award winning training to get your carpet looking restored and rejuvenated. Below are some common misconceptions about having your carpets professionally cleaned.

  1. The only reason to have your carpets cleaned is to remove the dirt.
  • In fact the IICRC standards for carpet cleaning S100, the CRI carpet and Rug institute, and United States EPA all state that: CARPETS MUST BE CLEANED FIRST FOR HEALTH, AND THEN FOR APPERARANCE. Studies conducted by the EPA have proven that the indoor air quality of many buildings is more polluted than the outdoor air.
  • Carpets act like a huge filter that traps all sorts of pathogens, toxins, and bio pollutants. For example tobacco smoke is a common toxin found in soiled carpets. Tobacco smoke contains more than 4,000 different chemical compounds. Even if you, your family member or friends don’t smoke, the chemicals and so many others are picked up by your shoes, tracked into your house and deposited in your carpet.
  • Therefore in addition to removing dirt and soil, you may want to consider the health issues and indoor quality issues related to pollutions in your carpets. Having your carpets cleaned at least once a year will maintain a clean environment for you, your family, and friends.
  1. Having the right equipment is all a company needs to clean your carpets properly.
  • This is simply not true. Many companies have top of the line equipment but do not know how you use it. You probably know someone who bought the most high tech cell phone on the market and does not know how to us it properly. The same thing happens with carpet cleaning equipment.
  • At SERVPRO of Biloxi, our equipment specialist go through extensive training with our production managers on how to properly use the equipment and the do’s and don’ts when cleaning carpets. They are also trained on more than 100 products so they know exactly what products to use on all type of carpet.

SERVPRO of Biloxi, is dedicated to excellence. We are proud of the products we sell and the service we give. We are committed to our customers and treat them with honesty and integrity. Let us help you keep you, your family, and friends’ safe. Call us today to make an appointment to have your carpets cleaned by the professionals at SERVPRO of Biloxi. 

Reasons Why You Need An ERP

9/1/2022 (Permalink)

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. . Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Biloxi; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

SERVPRO of Biloxi services Biloxi, Ocean Springs, Gulfport, Pascagoula, and some surrounding areas. It’s best to call us directly 228-475-3473 Emergency Services available 24 hrs. a day. 

Our Fire Restoration Services

9/1/2022 (Permalink)

After the Fire, Give US A Call These Are Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

We are Always Here to Help 24/7/365. No job is too big or too small for the Pro's

Detecting Water Damage Caused By Leaks

9/1/2022 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO of Biloxi, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster.

What IICRC Certified Means

9/1/2022 (Permalink)

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Pascagoula
SERVPRO of Pascagoula specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

You could save your home from fire with a fire extinguisher.

8/31/2022 (Permalink)

Close your eyes and imagine. You’re at home, or maybe in the office, and you smell ... smoke? Definitely smoke. Fire! You don’t panic, because you’re not the type and you’re prepared. You grab the nearest fire extinguisher, find the flames. You get ready, aim.... and suddenly realize you don’t know how this thing works.


Fire extinguishers can be the first line of defense if fire breaks out in your home or business, but they won’t do you any good if you don’t know how to use them or have the wrong extinguisher for the job. When it comes to fire, plan, prepare and remain calm. Knowing how, when and why to use your fire extinguisher—not to mention which fire extinguisher to use—will increase both your safety and peace of mind knowing you can protect you and your belonging from fire damage.

When to Use a Fire Extinguisher
Home or office, when a fire breaks out you have moments to decide: fight or flight? If you feel even the slightest doubt about handling it yourself, move everyone to a safe place and call 911. Ditto if you don’t know how to use your extinguisher or aren’t sure it’s the right class for the fire you’re fighting; better to let the pros handle it than to try to navigate the learning curve mid-fire.

If you decide you can safely put out the fire, grab the extinguisher and get busy, after you locate a safe way out. If you spot a clear exit but it doesn’t look to stay clear long, get out now.

What Kind of Extinguisher to Use
Home- and business owners can choose from five types of fire extinguishers:

  • Class A: for a fire involving normal combustibles and flammables, including cloth, paper and wood
  • Class B: for a fire involving flammable liquids like gas, oil, paint, paint thinner and solvents
  • Class C: to fight a fire involving electrical equipment/appliances that are plugged in and receiving power—electric drills, table saws, computer equipment, televisions, wiring and fuse boxes, for example
  • Class D: to put out a fire involving combustible metals—magnesium, sodium, zirconium, etc. (Note: Don’t try to fight this kind of fire unless you’ve been specifically trained for it!)
  • Class K: for fires typically found in restaurants, involving cooking oil and commercial-grade cooking equipment

Some fires involve several or all of the above. Fortunately, fire extinguishers are labeled not only with the types of fire they’re designed to fight, but with the types of fire you should avoid using them on. Example: Never use a Class A extinguisher on a Class B or C fire—the results could be deadly!

Fire Extinguisher How-to

  1. Stand six to eight feet away from the flames.
  2. Make sure you have a clear exit, in case the fire spreads or flames out of control.
  3. Pull the pin to unlock the operating lever.
  4. Aim the hose at the base of the fire.
  5. Press the lever located above the handle to release the agent.
  6. Use a back-and-forth sweeping motion to saturate the base of the fire until the flames are extinguished.
  7. Continue the process if the fire re-ignites.
  8. If the fire doesn’t go out or spreads, get to safety.

Extinguisher Safety Tips

  • Install fire extinguishers in areas where fires are likely to break out, including kitchens and break rooms.
  • Check periodically to make sure all fire extinguishers are fully charged.
  • Show every family member or employee where the fire extinguishers and fire alarms are located.
  • Train yourself, your loved ones and your co-workers to use the equipment properly.

Even with a fire extinguisher, some fire damage will occur. When this happens, call your local SERVPRO of Biloxi (228)396-3965. They live and work in the local community just like you and they can help make it, "Like it never even happened."

Do your kids know what to do incase of an overnight fire?

8/30/2022 (Permalink)

Do the kids know what to do?

Do they know where to go?

What happens after the alarm stops?

Gather everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes. Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm. 

Practice your home fire escape plan twice a year, making the drill as realistic as possible. 

Allow children to master fire escape planning and practice before holding a fire drill at night when they are sleeping. The subject is to practice, not frighten, so telling children there will be a drill before they go to bed can be as effective as a surprise drill. 

Choose an outside meeting place (i.e. neighbor's house, a light post, mailbox, or stop sign) a safe distance in front of your home where everyone can meet after they've escaped. Make sure to mark the location of the meeting place on your escape plan. 

Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues. 

Once the emergency crews leave call us, we will do what is needed to get you back into your clean home, "Like it never even happened."

SERVPRO of Biloxi 228-475-3403

What you NEED to know about Commercial Restoration

8/29/2022 (Permalink)

SERVPRO of Pascagoula specializes in the cleanup and restoration of commercial and residential properties after a fire, smoke or water damage event. 

SERVPRO of Pascagoula is a  locally owned and a trusted leader in the Restoration Industry. We have been in the community since 2000. 

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. SERVPRO of Pascagoula is available 24 hours a day 7 days a week for your water emergencies. 

  Our staff is highly trained in property damage restoration.  From initial training and ongoing training at SERVPRO'S training facilities to regular IICRC- industry certification, you can rest assured our staff is equipped with the knowledge to restore your property or commercial business. 

Floods and your business

8/29/2022 (Permalink)

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster.

The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

A flood/flash flood WATCH means a flood or flash flood is possible.

A flood/flash flood WARNING means flooding or flash flooding is already occurring or will occur soon. TAKE IMMEDIATE PRECAUTIONS!

If a flood occurs and affects you, call SERVPRO of Biloxi, Ocean Springs, & Gulfport.  Even minor floods have potential to cause major damage. We Are Always Here To Help.

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Biloxi, Ocean Springs, Pascagoula & Gulfport are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

We Are Always Here When You Need US! 24/7/365

8/29/2022 (Permalink)

SERVPRO  is ready to answer the call 24/7/365! Do Not Hesitate to Give US a call.

As an independently owned business ourselves, we understand that business continuity is extremely important and that every hour lost is a customer and revenue lost. With our highly trained and certified technicians, we can prevent loses such as water damage and mold from being long-term problem for your business. With us being a 24-hour franchise, we have a flexible schedule to work around time strains you may have. 

We have the experience and the technology needed to solve any problem. If your business or residence is damaged by water, fire, or any other force of mother nature, do not hesitate to call SERVPRO of Biloxi at 228-396-3965!

A Few Things About Fires That You Did Not Know

8/28/2022 (Permalink)

Home electrical fires account for 51,000 fires each year, and an estimated $1.3 billion in property damage. Learn these common causes of fire damage to prevent fire damage in your home or business:

Many electrical fires are caused by faulty electrical outlets or outdated appliances. Frayed appliance cords can also lead to electrical fires. Under no circumstances should you ever remove the ground plug from an appliance cord. These appliance cords are only to be used with outlets that can handle the extra amount of electricity.

Another cause of electrical fires is the misuse of extension cords. Extension cords are only to be used on a temporary basis and not as permanent wiring. Extension cords can overheat and cause fires when not used properly. Never should you run extension cords through walls and ceilings, and never use nails or staples to hold an extension cord in place.

Space heaters are also a major cause of electrical fires. Space heaters should always be kept on a flat, level surface to prevent being turned over. These portable heaters are often placed too close to curtains, beds, and other combustible surfaces. Remember to always keep space heaters at least three feet from items that can burn. 

Removing Fire Odor

8/27/2022 (Permalink)

This is a large commercial fire damage we produced as a result of an electrical malfunction. SERVPRO of Pascagoula had a first responder on site quickly to expedite cleaning, demolition, and deodorization scope and planning. As this was a gymnasium, the vast majority of space was warehouse, with built-in tiered offices and party rooms. Total affected space in the building was 15,500 square feet, which made for an enormous amount of volume to conduct final deodorization. After weeks of demolition and specialized cleaning, we conducted thermal fogging for the final deodorization. Our two technicians donned their proper PPE (Personal Protective Equipment), and fogged the entire cubic area of the gym. The photo shows the fogging after disperse, with the capability of it penetrating into high and small cavities

Do you need a Pro?

8/26/2022 (Permalink)

SERVPRO of Biloxi/Ocean Springs/Gulfport provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Biloxi, Gulfport, Ocean Springs, and Pascagoula. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

 Have Questions? Call Us Today – (228) 396-3965

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Biloxi, Gulfport, Ocean Springs, or Pascagoula commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Information about our Commercial Services

8/17/2022 (Permalink)

SERVPRO of Pascagoula specializes in the cleanup and restoration of commercial and residential properties after a fire, smoke or water damage event. 

SERVPRO of Pascagoula is a  locally owned and a trusted leader in the Restoration Industry. We have been in the community since 2000. 

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. SERVPRO of Pascagoula is available 24 hours a day 7 days a week for your water emergencies. 

  Our staff is highly trained in property damage restoration.  From initial training and ongoing training at SERVPRO'S training facilities to regular IICRC- industry certification, you can rest assured our staff is equipped with the knowledge to restore your property or commercial business. 

Are You Prepared For Water Damage?

8/15/2022 (Permalink)

Each passing year, water damage costs property owners millions and millions of dollars. Water damages may be the result of plumbing issues related to pipe breaks, leaky toilets, showers, or tubs. Unfortunately, there are also many factors leading to water damage that you have little control over. Flooding, natural disasters, and the water left behind a firefighting effort. Despite the fact that a water damage can cause substantial problems to your business or residential property, there are several precautionary and follow-up procedures that you can implement to decrease the severity of the damage.

Preparation Tips

There are several strategies you can implement to prevent your home from being heavily damaged in the face of the unwanted water.

  • When you go on vacation, be sure to shut your main water line off. Doing so will decrease the likelihood of floodingthat results from a break in a frozen pipe or washing machine hose.
  • Allow your faucets to drip regularly when the weather is extremely cold. This will allow any water that freezes to have room for expansion without rupturing a pipe.
  • Clean your gutters and downspouts regularly to safeguard against roof damage that result from the overflowing of water that may enter your home through the fascia or soffits.
  • Have your hose connections and fittings inspected annually? Keep a good eye on your appliances.

Safety Tips after a Water Damaging Event

  • Stay away from rooms in which the ceiling has started to sag as a result of water retention.
  • Do not use electrical appliances that could have been damaged by fire or water.
  • Refrain from using electrical appliances and equipment when you are standing on wet floors or carpet.
  • Do not enter a room with standing water if the electricity is turned on. Be careful. More firefighters die from electrocution than from fire or smoke.

Recovery Tips

Call for professional assistance immediately. Start with your insurance company. Obtaining prompt clean up services can help preclude extensive water damage. It can also prevent the emergence of unwanted mold and bacteria growth. SERVPRO's professionals are highly skilled in offering detail-oriented, expedient services that prevent your home from becoming susceptible to structural damage after initial exposure to excess water. Although dealing with water damage can be a problematic task, knowing what to do and who to call can prevent the issue from inducing too much anxiety. When you're ready to hire excellent water remediation services at affordable prices, it's time to call the professionals of SERVPRO. We offer round the clock assistance and unprecedented customer service, so call now to obtain the results-driven, client-centered remediation assistance you deserve!

Locally Owned Company with National Resources

We live and work in Pascagoula too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Pascagoula is close by and ready to respond to your water and flood damage emergency. We are proud to be an active member of the community.

We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We are here for you (228) 475-3473.

How to detect water damage

8/15/2022 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO of Biloxi, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster. Available 24/7 (228) 396-3965

Did you know that Floods are the most common natural disaster in the United States?

8/14/2022 (Permalink)

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster.

The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

A flood/flash flood WATCH means a flood or flash flood is possible.

A flood/flash flood WARNING means flooding or flash flooding is already occurring or will occur soon. TAKE IMMEDIATE PRECAUTIONS!

If a flood occurs and affects you, call SERVPRO of Biloxi, Ocean Springs, & Gulfport.  Even minor floods have potential to cause major damage. We Are Always Here To Help.

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Biloxi, Ocean Springs, Pascagoula & Gulfport are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Your Natural Disaster Specialist

8/13/2022 (Permalink)

According to the National Flood Insurance program, flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner’s insurance policies so it may be necessary to buy a separate flood policy for your home.

  Here are a couple of tips to keep water from entering your home during a heavy rain event:

1.    Fix foundation leaks that may allow water to enter your home.

2.    Make sure your roof is secure and protected.

3.    Clear gutters and drains.

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Biloxi is ready to respond at any time.

Locally Owned, with National Resources

We are proud to be an active member of these gulf coast communities. SERVPRO of Biloxi is locally owned and operated so we’re already nearby and ready to help residents with any-sized smoke and fire damage emergencies. Call us 24/7 for help. (228) 396-3965

Call your fire experts

8/12/2022 (Permalink)

Gulfport, MS Fire Damage Restoration including Smoke and Soot Cleanup| SERVPRO of Biloxi / Ocean Springs / Gulfport / Pascagoula

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

We are Always Here to Help! 228-396-3965

Know when to call the Pro's

8/8/2022 (Permalink)

SERVPRO of Biloxi/Ocean Springs/Gulfport provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Biloxi, Gulfport, Ocean Springs, and Pascagoula. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

 Have Questions? Call Us Today – (228) 396-3965

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Biloxi, Gulfport, Ocean Springs, or Pascagoula commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Flooded Roads Are Extremely Dangerous

8/1/2022 (Permalink)

Heavy rainfall, severe storms, melting snow, and other natural events can cause a single flooded street or affect all of  your area. As people try to go about their normal routines when this happens, they are sure to come across several flooded roads. The most important of all travel tips during flooding is not to drive on those roads. Here are just a few of the reasons why to steer clear of streets covered by water.

1. Water Hides Many Disasters

There may be downed power lines, sinkholes, washed out pavement, and other disasters could be lurking below the surface of the waves. Even if there's only an inch or two, your tires could be damaged by debris lying out of sight.

2. It's Hard To Tell How Deep the Water Is

Without obvious clues, it's hard to estimate how deep the water is on a flooded street. This is particularly dangerous at night and on unfamiliar roads. It doesn't take long for you to get into water that is too deep to navigate.

3. Tire Buoyancy Can Float You Into Trouble

Weather-sealing and plenty of air pressure make it possible for your car to float just enough that you can't accurately tell how deep the water is. A tiny bit of buoyancy also removes any chance of friction, so you and your car are at the mercy of the flow of water. It isn't uncommon for cars in this situation to get sucked into drainage systems, rivers, and other bodies of water.

4. Engines Suck Up a Lot of Water

Engines create a powerful vacuum, sucking in air, debris, or water. When you drive on flooded roads, enough water gets sucked up to cause very expensive damages. In addition to this problem, you may find the computer destroyed, carpeting ruined, and wiring systems corroded.

5. Water Damaged Cars Require a Complete Overhaul

Water damage specialists will completely dismantle your car. Each piece of the automobile will be either dried or replaced, treated with chemicals, sealed, and then reassembled.

A flooded street is deceptively dangerous. Don't ever drive on them because of the risks to yourself and your car.

We Are Your Trusted Professionals For Over 50 Years and Counting

8/1/2022 (Permalink)

SERVPRO® Franchise Professionals have been helping home and business owners recover from fire damages across the United States.

More locations means faster response. A SERVPRO® Franchise Professional can usually be on-site within four hours to help protect the structure, business and personal property.

SERVPRO® National Call Center Served 313 Insurance and Property Management Companies and Their Clients Nationwide in the Last Year Alone.

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore, the less that needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rates too!

24-Hour Emergency Service

 In our business, you need us fast! The sooner we arrive, the better the chance we can reduce damage and save money. Franchise Professionals are available 24 hours a day, seven days a week, 365 days a year.

Trained, Uniformed Franchise Professionals

A trained, uniformed and equipped SERVPRO® Franchise Professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

References

From large commercial environments to small residential losses, SERVPRO® Franchise Professionals understand your loss is the job that matters most! We will be happy to provide references so you can feel confident that SERVPRO® is the best system to service your needs.

Does Your Insulation Have Water Damage? We Can Help!

7/31/2022 (Permalink)

There is a lot of confusion about insulation that’s been soaked or damaged by flood waters or leaky plumbing. Is it still a good insulating material? Does it breed mold and mildew? Will it eventually damage other structures such as drywall or tile floors?

Mold In the Aftermath of Storm Damage

Mold is a big deal and its removal is critical. It can be spotted in a variety of ways. Sometimes it discolors your ceiling or walls, or it shows up as black spots on areas throughout the home, or as rot on damp wood. If the insulation is replaced or thoroughly dry, it can’t harbor mold. But it’s easy to be confused about whether water-damaged insulation is safe to keep in place. A qualified mitigation company can use certain tools, such as a moisture meter, to detect whether the insulation within a wall is wet.  Homeowners may have to resort to opening a wall to visually inspect the damage.

Insulation Is Made of Various Materials

Insulation is not just a cashmere lining for your home. It comes in a variety of different materials and is installed various ways.

For instance, there is fiberglass, cellulose, foam board, cotton, or spray foam.  Each type of insulation must be treated differently after water damage. Some of these materials are organic and they make a fine breeding ground for mold.

There is also the risk of toxins in water-damaged insulation. Flood waters can carry potential toxins that remain in the insulation after the water recedes. It’s the nature of insulation that it retains moisture for a long time after the flood is gone.

Assessing and repairing water damage should take priority for homeowners who’ve been hit by a flood or storm. It’s not just a matter of aesthetics, though the odors and discolored walls and wallpaper are certainly unpleasant; it’s important to your family’s health and safety that the insulation is handled by expert hands.

Is the Insulation Worth Keeping?

We help the homeowner to analyze a multitude of issues concerning repair, salvage, construction, disposal, insurance and restoration. As for the question of replacement: Does water-damaged insulation necessarily need to be removed, with new materials installed throughout the home? This is not a question to be taken lightly. We can help you decide whether to remove and replace insulation after we’ve begun the job of assessing damage and drying out the entire structure.

Cleanup and restoration after water damage is a comprehensive job. It requires skills, tools and experience in a variety of disciplines. Few companies have the resources like those of SERVPRO of Biloxi!

Safety Tips When It Comes To Using Extension Cords

7/30/2022 (Permalink)

Extension cords are one of the most commonly misused items in a home and at the office.  To ensure safety use these following tips when using extension cords.

  • Determine the correct wattage required to power the device and be sure to select the correct size of the extension cord.  If connecting two or more devices, add together the wattage rating for all devices to prevent overload.
  • Select the appropriate extension cord for using devices indoor or outdoor.
  • Do not use extension cords that are cut or damaged. Touching the exposed strand of wire can give someone electric shock or burn.
  • Be sure to unplug extension cords when finished using due to the cord will still conduct electricity until it is unplugged.
  • Running a cord under carpet or across a doorway is unsafe.

How Quickly Can Mold Grow After Water Damage?

7/29/2022 (Permalink)

Mold growth can become a serious risk whenever standing water is present in a home. Flood water may contain bacteria, debris, chemicals, and other dangerous substances. This water is considered contaminated black water, or Category Three water, and is particularly prone to causing mold. Signs of mold may become evident within 24 to 48 hours after flooding and intensify within 72 to 96 hours, or three to four days.

Within 24 to 48 Hours

In just one to two days, several indications of mold may already be detectable. Sign to watch for include:

  • Musty odors
  • Elevated presence of microbiological volatile organic compounds
  • Spore development

It is important to make progress toward mitigation as soon as possible. If a professional service pumps out standing water during this stage and starts the cleaning, disinfection, and drying process, it may be possible to prevent problematic mold growth.

Within Several Days

Mold may start to grow and spread as time goes by. Within just 72 to 96 hours

  • Fast-growing colonies may emerge
  • Visible growth may become apparent
  • Odors will intensify
  • Microbiological volatile organic compounds may reach risky levels

It is best to have the pumping, cleaning, and disinfecting stages of mitigation completed within this time frame. Professionals can also tear out porous contents and building materials that support mold. Ideally, a flooded home will already be drying with professional equipment such as air movers and dehumidifiers. If water is still standing, mold may become a serious issue that will require testing and specialized mitigation methods.

Take action as soon as possible, ideally within the first 24 hours following a flood, to eliminate the presence of water and residual moisture in a residence. The longer you wait, the more likely it is that mold growth will develop. Residential mitigation and restoration experts can clean up and repair flood damage and determine whether mold is present.

Floods are one of the most common natural disasters in the US.

7/25/2022 (Permalink)

http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/flood#About

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster.

The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

A flood/flash flood WATCH means a flood or flash flood is possible.

A flood/flash flood WARNING means flooding or flash flooding is already occurring or will occur soon. TAKE IMMEDIATE PRECAUTIONS!

If a flood occurs and affects you, call SERVPRO of Biloxi, Ocean Springs, & Gulfport.  Even minor floods have potential to cause major damage. We Are Always Here To Help.

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Biloxi are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

We Are Always Here When You Need US! 24/7/365

7/24/2022 (Permalink)

SERVPRO of Pascagoula is ready to answer the call 24/7/365! Do Not Hesitate to Give US a call.

As an independently owned business ourselves, we understand that business continuity is extremely important and that every hour lost is a customer and revenue lost. With our highly trained and certified technicians, we can prevent loses such as water damage and mold from being long-term problem for your business. With us being a 24-hour franchise, we have a flexible schedule to work around time strains you may have. 

We have the experience and the technology needed to solve any problem. If your business or residence is damaged by water, fire, or any other force of mother nature, do not hesitate to call SERVPRO of Pascagoula at 228-396-3965!

Our Business Is Your Business

7/22/2022 (Permalink)

SERVPRO specializes in water, fire, and mold remediation on all size commercial properties. We create value for your company by greatly decreasing the amount of time it takes to get your commercial residence back in business. SERVPRO knows how important it is to have a professional clean looking business, so when disaster strikes your commercial property you want well trained professionals to get your business back to normal and make it look "Like it never even happened." Our technicians have experience and knowledge to protect your assets while keeping your cost concerns in mind. SERVPRO strives to be fast and efficient to get you up and running in the quickest time possible. 

SERVPRO of Biloxi is on call 365 a year, 7 days a week, 24 hours a day. Make us your top priority after a disaster strikes your business. 

Call us 228-396-3965 or email us at sp8684@SERVPRObiloxi.com 

Things To Check Before A Flood

7/21/2022 (Permalink)

According to the National Flood Insurance program, flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner’s insurance policies so it may be necessary to buy a separate flood policy for your home.

  Here are a couple of tips to keep water from entering your home during a heavy rain event:

1.    Fix foundation leaks that may allow water to enter your home.

2.    Make sure your roof is secure and protected.

3.    Clear gutters and drains.

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Pascagoula is ready to respond at any time.

228-396-3965

Locally Owned, with National Resources

We are proud to be an active member of these gulf coast communities. SERVPRO of Pascagoula is locally owned and operated so we’re already nearby and ready to help residents with any-sized smoke and fire damage emergencies. Call us 24/7 for help. (228) 396-3965

Let Us Know Why You Chose SERVPRO!

7/20/2022 (Permalink)

Please like and share our page on Facebook. We like to know how we are doing, so please give us a review and rate us on Facebook and Google. We like to keep our previous, current and future customers happy and in the know!

Thank you to our SERVPRO customers for your continued support and business!!

https://www.facebook.com/SERVPRObiloxi/

Click Here To Review Us On Google 

https://www.yelp.com/biz/SERVPRO-of-biloxi-ocean-springs-gulfport-biloxi-2

As always we are “Always Here to Help!” 24/7 Please call is if you every need anything or have any questions 228-396-3965.

We are Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Just A Few Reasons Our Clients Choose US!

7/20/2022 (Permalink)

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Pascagoula's Professionals to restore a property back to its preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Call us today at 228-396-3965

Are You Prepared For Water Damage?

7/19/2022 (Permalink)

Each passing year, water damage costs property owners millions and millions of dollars. Water damages may be the result of plumbing issues related to pipe breaks, leaky toilets, showers, or tubs. Unfortunately, there are also many factors leading to water damage that you have little control over. Flooding, natural disasters, and the water left behind a firefighting effort. Despite the fact that a water damage can cause substantial problems to your business or residential property, there are several precautionary and follow-up procedures that you can implement to decrease the severity of the damage.

Preparation Tips

There are several strategies you can implement to prevent your home from being heavily damaged in the face of the unwanted water.

  • When you go on vacation, be sure to shut your main water line off. Doing so will decrease the likelihood of floodingthat results from a break in a frozen pipe or washing machine hose.
  • Allow your faucets to drip regularly when the weather is extremely cold. This will allow any water that freezes to have room for expansion without rupturing a pipe.
  • Clean your gutters and downspouts regularly to safeguard against roof damage that result from the overflowing of water that may enter your home through the fascia or soffits.
  • Have your hose connections and fittings inspected annually? Keep a good eye on your appliances.

Safety Tips after a Water Damaging Event

  • Stay away from rooms in which the ceiling has started to sag as a result of water retention.
  • Do not use electrical appliances that could have been damaged by fire or water.
  • Refrain from using electrical appliances and equipment when you are standing on wet floors or carpet.
  • Do not enter a room with standing water if the electricity is turned on. Be careful. More firefighters die from electrocution than from fire or smoke.

Recovery Tips

Call for professional assistance immediately. Start with your insurance company. Obtaining prompt clean up services can help preclude extensive water damage. It can also prevent the emergence of unwanted mold and bacteria growth. SERVPRO's professionals are highly skilled in offering detail-oriented, expedient services that prevent your home from becoming susceptible to structural damage after initial exposure to excess water. Although dealing with water damage can be a problematic task, knowing what to do and who to call can prevent the issue from inducing too much anxiety. When you're ready to hire excellent water remediation services at affordable prices, it's time to call the professionals of SERVPRO. We offer round the clock assistance and unprecedented customer service, so call now to obtain the results-driven, client-centered remediation assistance you deserve!

Locally Owned Company with National Resources

We live and work in Biloxi too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Biloxi is close by and ready to respond to your water and flood damage emergency. We are proud to be an active member of the community.

We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We are here for you (228) 396-3965

After a storm causes water damage to your home, it's important for you to obtain professional remediation services

7/19/2022 (Permalink)

These services will help you restore your property to its pre-water damage condition while preventing structural deterioration and mold growth. There are several essential steps that a water damage restoration company like SERVPRO will take to get your property back in excellent condition.  Water Removal is the first and most important step for the water damage restoration process. Remediation specialists from SERVPRO have a wide range of equipment for use depending on the circumstances and severity of the water intrusion issue. Powerful truck-mounted water pumps, heavy duty wet vacs, and sump pumps are available to extract standing water. These submersible devices can extract high volumes of water. Quickly removing water from submerged rooms or basements is essential for the limiting of water damage in the Biloxi, Ocean Springs, Gulfport, and Pascagoula area. Moisture Mapping is a process that involves the use of detection devices to determine the moisture values present in your home. One of the more prevalent moisture mapping methodologies is infrared detection that differentiates temperature variations in materials, indicating moisture or hidden pockets of water. Additionally, technicians will take high-quality photos to assist them in determining the depth and scope of damages. Moisture meters and hygrometers may also be used. These latter devices utilized in the final inspection, guarantee the removal of moisture and, upon your request, SERVPRO provides written documentation. Mold Inspection and Removal is an integral component of the water damage restoration process. Mycotoxins that are produced from fungi can cause health problems. Residual water can give rise to mold growth if left unaddressed. The skilled technicians from SERVPRO offer mold remediation services as required during the water damage restoration process. We are skilled in antifungal and antibacterial product application to mold-infested areas. Our protocol will contain mold and mold spores to keep them from spreading to uncontaminated areas of your home. We can also implement specialized foggers to deodorize and to remove sources of odors from your living space.  Choose SERVPRO Today! If your property has water damage in need of restoration, call SERVPRO. Our industry experts are IICRC-certified, meaning that they have advanced knowledge and experience in all aspects of water damage restoration. With our on-going e-training in the latest techniques and cutting edge equipment, we offer emergency services to ensure that you can secure detail-oriented restoration work as soon as disaster strikes.

 Highly-Trained Water Restoration Specialists

SERVPRO of Pascagoula is a leader in the water damage industry; we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water damage condition. Call us 24/7 for help at (228) 396-3965

Expect The Unexpected

7/19/2022 (Permalink)

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

 https://www.ready.gov/sites/default/files/5.2.1.0%20Risk%20Assessment%20Process.png

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO of Pascagoula has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis (https://www.ready.gov/business-impact-analysis) of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Pascagoula; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

SERVPRO of Biloxi services Biloxi, Ocean Springs, Gulfport, Pascagoula, and some surrounding areas. It’s best to call us directly 228-475-3473. Emergency Services available 24 hrs. a day. 

Top 5 Reasons NOT To Drive On A Flooded Road

7/19/2022 (Permalink)

Heavy rainfall, severe storms, melting snow, and other natural events can cause a single flooded street or affect all of  your area. As people try to go about their normal routines when this happens, they are sure to come across several flooded roads. The most important of all travel tips during flooding is not to drive on those roads. Here are just a few of the reasons why to steer clear of streets covered by water.

1. Water Hides Many Disasters

There may be downed power lines, sinkholes, washed out pavement, and other disasters could be lurking below the surface of the waves. Even if there's only an inch or two, your tires could be damaged by debris lying out of sight.

2. It's Hard To Tell How Deep the Water Is

Without obvious clues, it's hard to estimate how deep the water is on a flooded street. This is particularly dangerous at night and on unfamiliar roads. It doesn't take long for you to get into water that is too deep to navigate.

3. Tire Buoyancy Can Float You Into Trouble

Weather-sealing and plenty of air pressure make it possible for your car to float just enough that you can't accurately tell how deep the water is. A tiny bit of buoyancy also removes any chance of friction, so you and your car are at the mercy of the flow of water. It isn't uncommon for cars in this situation to get sucked into drainage systems, rivers, and other bodies of water.

4. Engines Suck Up a Lot of Water

Engines create a powerful vacuum, sucking in air, debris, or water. When you drive on flooded roads, enough water gets sucked up to cause very expensive damages. In addition to this problem, you may find the computer destroyed, carpeting ruined, and wiring systems corroded.

5. Water Damaged Cars Require a Complete Overhaul

Water damage specialists will completely dismantle your car. Each piece of the automobile will be either dried or replaced, treated with chemicals, sealed, and then reassembled.

A flooded street is deceptively dangerous. Don't ever drive on them because of the risks to yourself and your car.

SERVPRO of Biloxi, Ocean Springs, Gulfport, and Pascagoula can do Fire restoration.

7/18/2022 (Permalink)

When a fire happens, it causes soot. (Soot: A black powdery or flaky substance consisting largely of amorphous carbon, produced by the incomplete burning of organic matter.) If the HVAC system is on during a fire then it can spread the soot in the house by circulating the air throughout. 

While it may take some time to remediate a fire, it is important that the soot is wiped down with appropriate cleaning agents and in a timely manner. If soot is left on any surface to long it can breakdown that surface and cause damage to walls, furniture, and other surfaces.  

This picture shows just one wipe down of a wall in the home where we did a structure clean after a fire. Some surfaces can take longer to clean, depending on the texture of the wall and how much soot there is on the surface.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

What Is The Purpose For A Flood Cut?

7/18/2022 (Permalink)

A flood cut is the removal of the bottom 12-24 inches of drywall in a flood affected room. 

Examples of why we flood cut:

  • If we detect there is wet insulation
  • The water is contaminated from the sewage or other storm related contaminates
  • If any microbial growth is detected

After the lower wall portions are removed, any studs or or framing are thoroughly cleaned and disinfected. Once the walls are completely dries, new insulation can easily be installed and the finalization of the build back can continue. 

Our Process:

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds of thousands of gallons from your property, which helps prevent secondary water damage and mold growth. 

We use specialized equipment to remove the remaining water that is harder to access. Out professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. 

SERVPRO of Pascagoula is always here to help! Call us at 228-396-3965

SERVPRO Offers Fast and Thorough Storm Damage Restoration Services

7/18/2022 (Permalink)

Biloxi homeowners are no stranger to severe weather systems passing through the area. While you cannot always account for when these strong storms are coming through the area, or adequately prepare for what they might entail, you should always be mindful of the damage that severe weather can do to your home.

Storm damage to your Biloxi home can happen very quickly and with minimal warning. Something as simple as a dead tree on your property could substantially damage your house and force its way through the structural shell of your residence when it falls over, or limbs are broken off. Worse still, in many cases where storm damage affects your home, the storm itself is far from over.

What this means for your house is the probability of compounding issues such as flooding or water damage. That is why you should contact our team of SERVPRO restoration specialists as soon as you can following a disastrous incident like this. The more of a chance that our technicians have of getting to the problem early, the less subsequent damage that could result from the openings of your home.

From the moment that our SERVPRO professionals arrive at your house, our primary concern is boarding up or tarping over the exposed and vulnerable points of your house. While this might not be the most exciting looking process, it protects your home from further damage from the storm that might still be passing through or other weather events that might follow closely behind.

An assessment of both the exterior issues of your home as well as the potential water damage is another preliminary step to the restoration process that helps our team determine what areas require the most immediate attention. For substantial damages, our technicians can utilize controlled demolition to prepare the area for reconstruction efforts to follow.

Storm damage can rear its ugly head in several different ways, but you can trust in the experience and professionalism of SERVPRO of Pascagoula to help you through every step of the restoration process. In these situations, quick reactions can save your home from further damage and more costly repairs. You can call our emergency response team 24/7 at (228)396-3965

Most Common Causes Of Fire Damage

7/16/2022 (Permalink)

Home electrical fires account for 51,000 fires each year, and an estimated $1.3 billion in property damage. Learn these common causes of fire damage to prevent fire damage in your home or business:

Many electrical fires are caused by faulty electrical outlets or outdated appliances. Frayed appliance cords can also lead to electrical fires. Under no circumstances should you ever remove the ground plug from an appliance cord. These appliance cords are only to be used with outlets that can handle the extra amount of electricity.

Another cause of electrical fires is the misuse of extension cords. Extension cords are only to be used on a temporary basis and not as permanent wiring. Extension cords can overheat and cause fires when not used properly. Never should you run extension cords through walls and ceilings, and never use nails or staples to hold an extension cord in place.

Space heaters are also a major cause of electrical fires. Space heaters should always be kept on a flat, level surface to prevent being turned over. These portable heaters are often placed too close to curtains, beds, and other combustible surfaces. Remember to always keep space heaters at least three feet from items that can burn. 

IF You Suspect Microbial Growth, Call US ASAP

7/16/2022 (Permalink)

Microbial growth is a serious problem for one to have in their home or business! Most people do not even know that they have microbial growth cultivating in their property. One way microbial growth makes itself known is it gives off an musty odor. It is important to not ignore a smell like this in you home or business. Leaving microbial growth alone to grow will only increase the cost of getting it removed. It is also putting the occupant(s) of the building's health at risk. You need to address the situation immediately. We will remedy your loss "Like it never even happened." Why wait? The microbial growth is not. It is only getting stronger and harsher. Call us at (228) 475-3473. We are always here to help.

Removing Fire Odor From Your Business

7/15/2022 (Permalink)

This is a large commercial fire damage we produced as a result of an electrical malfunction. SERVPRO of Pascagoula had a first responder on site quickly to expedite cleaning, demolition, and deodorization scope and planning. As this was a gymnasium, the vast majority of space was warehouse, with built-in tiered offices and party rooms. Total affected space in the building was 15,500 square feet, which made for an enormous amount of volume to conduct final deodorization. After weeks of demolition and specialized cleaning, we conducted thermal fogging for the final deodorization. Our two technicians donned their proper PPE (Personal Protective Equipment), and fogged the entire cubic area of the gym. The photo shows the fogging after disperse, with the capability of it penetrating into high and small cavities

Sprinkler Systems Can Cause More Damage Then You Know

7/15/2022 (Permalink)

Sprinkler systems can be a common source of water damage in commercial facilities. While their benefits far outweigh their cons, both properly and improperly working sprinkler systems can contribute to a flooded facility. In this case, a fire in an adjacent building caused the sprinkler system in this building to go off over the weekend. The sprinkler shut-off was eventually found but not until the damage had affected 36,000 sq ft of the facility. If this was your facility, what would you do?

Choose a Trained Professional

When your facility is affected, it is important to call a commercial drying specialist such as SERVPRO of Biloxi.  At SERVPRO of Biloxi, we understand that every hour closed leads to an hour lost of productivity and potential revenue. Commercial damage restoration produces unique challenges so it is very important to choose a trained professional with a proven track record. 

At SERVPRO of Biloxi, we will respond immediately to your damage regardless of size or scope. When your facility is affected, no job is too big or too small. 

Do your kids know what to do incase of an overnight fire?

7/14/2022 (Permalink)

Do the kids know what to do?

Do they know where to go?

What happens after the alarm stops?

Gather everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes. Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm. 

Practice your home fire escape plan twice a year, making the drill as realistic as possible. 

Allow children to master fire escape planning and practice before holding a fire drill at night when they are sleeping. The subject is to practice, not frighten, so telling children there will be a drill before they go to bed can be as effective as a surprise drill. 

Choose an outside meeting place (i.e. neighbor's house, a light post, mailbox, or stop sign) a safe distance in front of your home where everyone can meet after they've escaped. Make sure to mark the location of the meeting place on your escape plan. 

Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues. 

Once the emergency crews leave call us, we will do what is needed to get you back into your clean home, "like it never even happened."

SERVPRO of Pascagoula 228-475-3403

Over 2000 locations Nation Wide

7/14/2022 (Permalink)

Serving America Since 1967

SERVPRO® Franchise Professionals have been helping home and business owners recover from fire damages across the United States.

More locations means faster response. A SERVPRO® Franchise Professional can usually be on-site within four hours to help protect the structure, business and personal property.

SERVPRO® National Call Center Served 313 Insurance and Property Management Companies and Their Clients Nationwide in the Last Year Alone.

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore, the less that needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rates too!

24-Hour Emergency Service

 In our business, you need us fast! The sooner we arrive, the better the chance we can reduce damage and save money. Franchise Professionals are available 24 hours a day, seven days a week, 365 days a year.

Trained, Uniformed Franchise Professionals

A trained, uniformed and equipped SERVPRO® Franchise Professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

References

From large commercial environments to small residential losses, SERVPRO® Franchise Professionals understand your loss is the job that matters most! We will be happy to provide references so you can feel confident that SERVPRO® is the best system to service your needs.

Things To Do In Order To Prepare For Water Damage

7/12/2022 (Permalink)

Flooding in your home can happen at anytime, but your home can be even more exposed to water damage when it rains. As we go through hurricane season, storm damage becomes more of a threat to your property.  Here are a few tips to avoid damage caused by storm and water.  

1. Modify your homes water valves.  If the city's main sewer line gets backed up during a heavy rain storm, you could find yourself standing in a pile of you-know-what.  You may want to consider installing an interior or exterior backflow valve.  Backflow valves prevent your water system from being contaminated from water flowing backwards into your supply lines.  

2. Clear gutter, drains, and downspouts. Clogged gutters and downspouts can end up in a messy flood. Take the time to clean them and clear them of any and all debris before the rain comes.

3. Cover air vents. One of the most common ways water fins its way into a home is through the home's air vents. If you know that heavy rain is in the forecast and that you are at risk of flooding, cover your air vents with thick plastic sheeting from both the outside and the inside. 

4. Check your sealant surrounding doors and windows. Make sure that any gaps or holes in the sealant surrounding the doors and windows are filled in. This will help stop rain water from finding its way into your home. 

If water still manages to find a way into your home and you need assistance, give SERVPRO of Pascagoula a call at 228-396-3965

What To Do/NOT Do After Water Damage

7/12/2022 (Permalink)

Do:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much exes water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

Don't

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment have been exposed to or are submerged in water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors as this could potentially cause staining.
  • Leave Oriental rugs or any other rugs on the floor on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock to yourself or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, and especially not on wet concrete flooring.
  • Turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water. 

You could save your home from fire with a fire extinguisher.

7/11/2022 (Permalink)

Close your eyes and imagine. You’re at home, or maybe in the office, and you smell ... smoke? Definitely smoke. Fire! You don’t panic, because you’re not the type and you’re prepared. You grab the nearest fire extinguisher, find the flames. You get ready, aim.... and suddenly realize you don’t know how this thing works.


Fire extinguishers can be the first line of defense if fire breaks out in your home or business, but they won’t do you any good if you don’t know how to use them or have the wrong extinguisher for the job. When it comes to fire, plan, prepare and remain calm. Knowing how, when and why to use your fire extinguisher—not to mention which fire extinguisher to use—will increase both your safety and peace of mind knowing you can protect you and your belonging from fire damage.

When to Use a Fire Extinguisher
Home or office, when a fire breaks out you have moments to decide: fight or flight? If you feel even the slightest doubt about handling it yourself, move everyone to a safe place and call 911. Ditto if you don’t know how to use your extinguisher or aren’t sure it’s the right class for the fire you’re fighting; better to let the pros handle it than to try to navigate the learning curve mid-fire.

If you decide you can safely put out the fire, grab the extinguisher and get busy, after you locate a safe way out. If you spot a clear exit but it doesn’t look to stay clear long, get out now.

What Kind of Extinguisher to Use
Home- and business owners can choose from five types of fire extinguishers:

  • Class A: for a fire involving normal combustibles and flammables, including cloth, paper and wood
  • Class B: for a fire involving flammable liquids like gas, oil, paint, paint thinner and solvents
  • Class C: to fight a fire involving electrical equipment/appliances that are plugged in and receiving power—electric drills, table saws, computer equipment, televisions, wiring and fuse boxes, for example
  • Class D: to put out a fire involving combustible metals—magnesium, sodium, zirconium, etc. (Note: Don’t try to fight this kind of fire unless you’ve been specifically trained for it!)
  • Class K: for fires typically found in restaurants, involving cooking oil and commercial-grade cooking equipment

Some fires involve several or all of the above. Fortunately, fire extinguishers are labeled not only with the types of fire they’re designed to fight, but with the types of fire you should avoid using them on. Example: Never use a Class A extinguisher on a Class B or C fire—the results could be deadly!

Fire Extinguisher How-to

  1. Stand six to eight feet away from the flames.
  2. Make sure you have a clear exit, in case the fire spreads or flames out of control.
  3. Pull the pin to unlock the operating lever.
  4. Aim the hose at the base of the fire.
  5. Press the lever located above the handle to release the agent.
  6. Use a back-and-forth sweeping motion to saturate the base of the fire until the flames are extinguished.
  7. Continue the process if the fire re-ignites.
  8. If the fire doesn’t go out or spreads, get to safety.

Extinguisher Safety Tips

  • Install fire extinguishers in areas where fires are likely to break out, including kitchens and break rooms.
  • Check periodically to make sure all fire extinguishers are fully charged.
  • Show every family member or employee where the fire extinguishers and fire alarms are located.
  • Train yourself, your loved ones and your co-workers to use the equipment properly.

Even with a fire extinguisher, some fire damage will occur. When this happens, call your local SERVPRO of Biloxi (228)396-3965. They live and work in the local community just like you and they can help make it, "Like it never even happened."

Summer Storms Are Here

7/11/2022 (Permalink)

It’s that time of the year. Summer comes with rain. Rain comes with thunder storms and lightning. Lightning is a leading cause of injury and death from weather-related hazards. Although most lightning victims survive, people struck by lightning often report a variety of long-term, debilitating symptoms. Thunderstorms are dangerous storms that include lightning and can:

  • Include powerful winds over 50 MPH;
  • Create hail; and
  • Cause flash flooding and tornadoes.

IF YOU ARE UNDER A THUNDERSTORM WARNING, FIND SAFE SHELTER RIGHT AWAY

  • When thunder roars, go indoors!
  • Move from outdoors into a building or car.
  • Pay attention to alerts and warnings.
  • Unplug appliances.
  • Do not use landline phones.

HOW TO STAY SAFE WHEN A THUNDERSTORM THREATENS

Water Damage, The Surprise Nobody Wants

7/10/2022 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO of Pascagoula, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster.

Your Trusted Professionals Since 1967

7/9/2022 (Permalink)

SERVPRO is the only mitigation company with national advertising. You know us and trust us. Effective results are the results of consistent training and execution.

Since 1967, SERVPRO Industries, Inc. has been redefining and improving the mitigation and restoration industries. In 1992, the SERVPRO National Training Center was developed specifically to teach restoration and mitigations skills to insurance industry employees, as well as Franchise owners. SERVPRO has been a state –approved Continuing Education Course Location and an IICRC-approved school since 1997. In May of 2005, SERVPRO moved to a new corporate location with an innovative and much larger Training Center.

SERVPRO Industries, Inc. is one of nine organizations qualified to offer the Applied Structural Drying course. The Applied Structural Drying course covers the effective, efficient, and timely drying of water-damaged structures and contents, using comprehensive classroom and hands-on training, in order to facilitate appropriate decision-making within a restorative drying environment. Students will experience live, hands-on use of instruments, extraction systems, drying equipment, and chemistry use in an actual flooded building situation.

We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

7/8/2022 (Permalink)

SERVPRO of Biloxi, Ocean Springs, Gulfport, and Pascagoula provides 24-hour emergency service and is dedicated to being faster to any size disaster in Biloxi, Gulfport, Ocean Springs, and Pascagoula. 

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us Today – (228) 475-3473

Residential Services

Whether your home needs emergency flood damage restoration or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Biloxi, Gulfport, Ocean Springs, or Pascagoula commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services, SERVPRO has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

What Does IICRC Certified Mean?

7/4/2022 (Permalink)

SERVPRO of Biloxi, MS, is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Biloxi
SERVPRO of Biloxi specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our 6-Step Checklist For Water Damage Restoration.

6/30/2022 (Permalink)

 

6/1/2022 - Future Scheduled Date

Sustaining moisture damage to your house or business is scary, but acting fast is the best thing you can do. That is why we are here 24/7—you can call us at any hour to start our proven, six-step restoration process to have your home back to its pre-damaged state fast.

<h3steps-to-water-damage-restoration">6 Steps to Water Damage Restoration

1. Initial Emergency Contact
Our 24-hour emergency line means that you can get in touch with us regardless of what hour you discover the damage. We will ask for key information to learn more about the damage and make the call on what resources and staffing numbers your job will require.

2. Inspection and Damage Assessment
After your call, we will rush to you in order to assess the full extent of the damage and review a detailed restoration plan before we begin the work. This is also where we will check for any safety hazards like contaminated water and halt the source of the water, if necessary.

3. Moisture Extraction
Extracting the water quickly is the best chance you have at reducing the overall damage, which is why we bring in industrial-grade vacuums and pumps to do just that. We also offer move-out services to help you quickly and safely remove your belongings to prevent further damages.

4. Dehumidifying and Drying
After the bulk of the water is removed, we bring in our advanced dryers to use on all the porous substances on your home (basically anything that is not metal or plastic). This will dry everything out thoroughly and reduce the likelihood that mold and mildew will cause severe issues to your home.

5. Cleaning and Repair
Once they are fully dry, structures and objects that have been water-damaged will generally need a thorough cleaning as well. This ensures that they are not contaminated, and also prevents them from developing a harsh odor that is common for water-damaged things.

6. Restoration
When you work with us, we guarantee a complete restoration—which also includes making structural repairs to drywall, floors and other elements of your home as well as painting and refinishing to ensure it is fully restored to its pre-damaged condition.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

For Bio Hazard Clean Up Call US!

6/30/2022 (Permalink)

Safety is ALWAYS at the front of our minds on any job here at SERVPRO of Biloxi, Gulfport, Ocean Springs, & Pascagoula – from biohazard cleanup to fire restoration. But the truth is, once our mind is focused on the job at hand, it’s easy to forget simple ways to keep ourselves and our team safe.  OSHA, or the Occupational Safety and Health Administration, was established in 1971 to help ensure employees have a workplace free from recognized hazards. While OSHA does help with safety, no one agency can be responsible for the safety of everyone every day. It’s no secret safety issues increase following a fire, flood or other disaster. So it’s up to restoration contractors and technicians to understand the risks and be trained to handle them whether it be high levels of bacteria in a flooded home, or mold on a basement wall. 

Basic Safety Risks 

Here are some safety risks to consider specifically related to restoration and remediation work, and very simple safety tips to keep in mind: 

  • Structural integrity issues caused by fire or flood damage – do not walk on surfaces that are not stable.
  • Possible exposures from toxic chemical substances generated during a fire or in flood water -- wear rubber boots and gloves.
  • A variety of sharp metal objects, razor blades, jagged edges – use care when handling and clean any cuts or wounds.
  • Breathing dust containing asbestos or other toxic materials – wear proper filtration masks.
  • Eye injuries from flying debris, dust, contaminated water and cleaning chemicals – wear safety goggles.
  • Carbon monoxide from propane or gas fired generators or other equipment – do not work in these areas.
  • Ladders – avoid electrical wires, position at a safe angle; don’t place on unstable surfaces.
  • Chain saws and other power tools– follow manufacturer’s instructions and don’t overreach.
  • Trucks or other heavy equipment backing up or being moved – always be alert on the job.
  • Remediating death scenes (may include blood or bodily fluids) – use gloves and other PPE (personal protection equipment) like hazmat suits.Highly Trained Restoration Specialists
  • Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

Beyond PPEs

Now, let’s dive a little deeper. Workers must avoid exposures to microbial contamination and chemicals via skin contact, inhalation, and ingestion. This requires the use of PPE’s and good personal hygiene. Washing hands often and not eating in areas where work is being performed are two simple practices that should not be overlooked.  Even with the proper PPE’s, physical and emotional stress can take a toll. Pace yourself and take frequent breaks. Keep a watchful eye on those helping with cleanup and be vigilant of your surroundings. Drink plenty of water in order to stay hydrated. Seek medical attention if your body temperature exceeds 103degrees Fahrenheit, you experience dizziness or nausea or you have other health concerns. Talk to your primary care physician about tetanus or other vaccinations you may need. 

Handling Chemicals 

Technicians should also be trained to select and use appropriate cleaning chemicals, disinfectants and protectors. For example, bleach, while readily available and inexpensive, is a caustic and hazardous chemical. It can cause harm to human skin and mucus membranes, is corrosive to metals, is readily inactivated by organic matter, produces irritating fumes, and can generate deadly chlorine gas or form explosive compounds if inadvertently mixed with ammonia or ammonia-containing products. The American Association of Poison Control Centers reported in 2004 that there were over 57,000 exposures, major or minor, reported from bleach across the United States. When using any chemical, care should also be taken to allow adequate dwell time for EPA registered disinfectants. All EPA labeled directions must be followed. Moreover, using a chemical that may be “safer” and less toxic may not be strong enough to inactivate target organisms. There is no doubt the most efficient method to stay safe is to constantly be aware of your work area surroundings and follow OSHA and industry guidelines. Safety is everybody’s job. 

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes 

SERVPRO, Setting The New Standard

6/29/2022 (Permalink)

If you’re in business or if you have a home, you know it’s your job to make sure everything runs as it should. You have to manage limited resources and keep morale high.

All of that sails out the window when a disaster strikes, and now you have a new focus. Fair or not, it’s your responsibility to get things back to normal.

That’s where we can help! Disaster recovery is our job, not yours.

Trusting SERVPRO to help you in this process is a great first step to getting life back to normal.

Prepared and Ready Right Now

Disasters are what we handle for a living, and we’re ready at a moment’s notice to help you recover. After all, we know you don’t have time to wait when water or fire damage has occurred.

We’re already ready so we don’t have to get ready.

Agility Makes Us Faster to Your Disaster

We know that every second counts when a catastrophe happens.

Mold can start grow in as little as 24 to 48 hours. A quick response, is important after a disaster and with a local office right here, you’ll obtain the benefit of a national network of recovery experts with a local response time.

Our Techs Are Instructed on Both Commercial and Residential Disaster Mitigation

Disasters are indiscriminate, and they affect homes and business alike. We’re trained to handle damage in both places.

We can provide you with a custom solution and get your home or business back to normal fast.

Our Restoration Services Make It “Like It Never Even Happened”

We take pride in seeing your restoration through to the very end. So much so that our customers have declared us as the top experts in the recovery and restoration business.

All because we care about what we do for you!

We Adapt to New Disasters

We’re agile, and we adapt quickly. Disease prevention wasn’t really a point of emphasis in the past. However, because of the COVID-19 pandemic, it now is. We can provide custom sanitization solutions that go far beyond normal cleaning services.

If you want to promote to your customers that you provide a safe and clean working and shopping environment, we can provide that hyper-clean space and instill confidence at the same time.

We all know disasters happen. When they do, your local SERVPRO is ready to take on the task of recovery and restoration so you can get back to your daily life.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO of Pascagoula!

What To Do For Protentional Water Damage

6/27/2022 (Permalink)

Flooding in your home can happen at anytime, but your home can be even more exposed to water damage when it rains. As we go through hurricane season, storm damage becomes more of a threat to your property.  Here are a few tips to avoid damage caused by storm and water.  

1. Modify your homes water valves.  If the city's main sewer line gets backed up during a heavy rain storm, you could find yourself standing in a pile of you-know-what.  You may want to consider installing an interior or exterior backflow valve.  Backflow valves prevent your water system from being contaminated from water flowing backwards into your supply lines.  

2. Clear gutter, drains, and downspouts. Clogged gutters and downspouts can end up in a messy flood. Take the time to clean them and clear them of any and all debris before the rain comes.

3. Cover air vents. One of the most common ways water fins its way into a home is through the home's air vents. If you know that heavy rain is in the forecast and that you are at risk of flooding, cover your air vents with thick plastic sheeting from both the outside and the inside. 

4. Check your sealant surrounding doors and windows. Make sure that any gaps or holes in the sealant surrounding the doors and windows are filled in. This will help stop rain water from finding its way into your home. 

If water still manages to find a way into your home and you need assistance, give SERVPRO of Biloxi a call at 228-396-3965

If Your Business Experiences A Natural Disaster Loss, Call Us

6/27/2022 (Permalink)

Nobody want interruption to their business ever! Natural disasters can be terrifying. Especially if they affect your home or business, and those that depend on you. Although it’s scary to think about, there are a wide variety of different catastrophes that could strike your business, including floods, hurricanes, tornado, fires, and more.  If one of these unfortunate events happens, you don’t want to find yourself unprepared! Discover the most important steps to take following a major disaster so you are able to recover quickly and safely.  

1.     Assess the Situation

As soon as the calamity has died down, check yourself and any family members to make sure no one is hurt. If you have any nearby neighbors, see if they are in need of any help. Turn off the gas and electricity in your home if it safe to do so, and avoid entering your home for a while, as there could be damage to your floors or ceilings that could cause them to collapse.

2.     Finding Food and Shelter

If your business no longer has running water, you can obtain it through emergency sources, such as rainwater, your hot water tank, your toilet reservoir, or ice cube trays. Shelters are usually assembled by the American Red Cross in emergency situations for those whose homes are too damaged to stay in; look for one of these if you feel your home or business is dangerous. The Federal Emergency Management Agency, as well as local churches and community services, are also good resources for any needs you might have in these dire situations.

3.     Be Cautious

Disasters always leave a trail of destruction behind; be wary of contaminated floodwaters, fallen power lines, or any criminals taking advantage of all the chaos. Don’t turn the gas back on in your home, as there could be a leak, and make sure your house is ventilated if you’re cooking over your fireplace.

4.     Recovering Important Information

One of the last steps of disaster rehabilitation and recovery is to salvage as many of the important documents from the wreckage, such as your insurance policies, birth certificates, driver’s license, deeds, wills, financial statements, and any other precious information. Although these procedures might be difficult, it will help you and your family recover from this crisis as quickly as possible.

Call SERVPRO of Biloxi with all Your Disaster Rehabilitation Needs!

If a disaster has affected your home, call SERVPRO for all your cleanup needs! Our disaster restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup. Don’t wait another moment if your home has been devastated! Call us today!

Don't Drown, Turn Around

6/23/2022 (Permalink)

Heavy rainfall, severe storms, melting snow, and other natural events can cause a single flooded street or affect all of  your area. As people try to go about their normal routines when this happens, they are sure to come across several flooded roads. The most important of all travel tips during flooding is not to drive on those roads. Here are just a few of the reasons why to steer clear of streets covered by water.

1. Water Hides Many Disasters

There may be downed power lines, sinkholes, washed out pavement, and other disasters could be lurking below the surface of the waves. Even if there's only an inch or two, your tires could be damaged by debris lying out of sight.

2. It's Hard To Tell How Deep the Water Is

Without obvious clues, it's hard to estimate how deep the water is on a flooded street. This is particularly dangerous at night and on unfamiliar roads. It doesn't take long for you to get into water that is too deep to navigate.

3. Tire Buoyancy Can Float You Into Trouble

Weather-sealing and plenty of air pressure make it possible for your car to float just enough that you can't accurately tell how deep the water is. A tiny bit of buoyancy also removes any chance of friction, so you and your car are at the mercy of the flow of water. It isn't uncommon for cars in this situation to get sucked into drainage systems, rivers, and other bodies of water.

4. Engines Suck Up a Lot of Water

Engines create a powerful vacuum, sucking in air, debris, or water. When you drive on flooded roads, enough water gets sucked up to cause very expensive damages. In addition to this problem, you may find the computer destroyed, carpeting ruined, and wiring systems corroded.

5. Water Damaged Cars Require a Complete Overhaul

Water damage specialists will completely dismantle your car. Each piece of the automobile will be either dried or replaced, treated with chemicals, sealed, and then reassembled.

A flooded street is deceptively dangerous. Don't ever drive on them because of the risks to yourself and your car.

Trusted Professionals For Over 50 Years

6/23/2022 (Permalink)

SERVPRO is the only mitigation company with national advertising. You know us and trust us. Effective results are the results of consistent training and execution.

Since 1967, SERVPRO Industries, Inc. has been redefining and improving the mitigation and restoration industries. In 1992, the SERVPRO National Training Center was developed specifically to teach restoration and mitigations skills to insurance industry employees, as well as Franchise owners. SERVPRO has been a state –approved Continuing Education Course Location and an IICRC-approved school since 1997. In May of 2005, SERVPRO moved to a new corporate location with an innovative and much larger Training Center.

SERVPRO Industries, Inc. is one of nine organizations qualified to offer the Applied Structural Drying course. The Applied Structural Drying course covers the effective, efficient, and timely drying of water-damaged structures and contents, using comprehensive classroom and hands-on training, in order to facilitate appropriate decision-making within a restorative drying environment. Students will experience live, hands-on use of instruments, extraction systems, drying equipment, and chemistry use in an actual flooded building situation

Teach The Kids About Fire Safety

6/21/2022 (Permalink)

What happens when the fire alarm goes off in the night?

Do the kids know what to do?

Do they know where to go?

What happens after the alarm stops?

Gather everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes. Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm. 

Practice your home fire escape plan twice a year, making the drill as realistic as possible. 

Allow children to master fire escape planning and practice before holding a fire drill at night when they are sleeping. The subject is to practice, not frighten, so telling children there will be a drill before they go to bed can be as effective as a surprise drill. 

Choose an outside meeting place (i.e. neighbor's house, a light post, mailbox, or stop sign) a safe distance in front of your home where everyone can meet after they've escaped. Make sure to mark the location of the meeting place on your escape plan. 

Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues. 

Once the emergency crews leave call us, we will do what is needed to get you back into your clean home, "like it never even happened."

SERVPRO of Pascagoula 228-475-3403

Helping to make it, "Like it never even happened."

6/18/2022 (Permalink)

SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond more quickly with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

 We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians
  • Resources to Handle Floods and Storms

When storms hit Biloxi, Ocean Springs, Gulfport, & Pascagoula, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 228-396-3965!

Helping to make it, "Like it never even happened."

SERVPRO franchise professionals understand your situation.

6/18/2022 (Permalink)

SERVPRO franchise professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO franchise professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO franchise professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO franchise professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to franchise professionals and insurance clients at our state-of-the-art IICRC Approved Training Facility.

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A Customer Care Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO franchise professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO franchise professionals’ documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Locating A Leak

6/17/2022 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO of Pascagoula, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster.

After The Fire, This Is What We Do

6/17/2022 (Permalink)

Gulfport, MS Fire Damage Restoration including Smoke and Soot Cleanup| SERVPRO of Biloxi / Ocean Springs / Gulfport / Pascagoula

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

We are Always Here to Help! 228-475-3473

Why ERP?

6/16/2022 (Permalink)

Emergency Planning

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

 https://www.ready.gov/sites/default/files/5.2.1.0%20Risk%20Assessment%20Process.png

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis (https://www.ready.gov/business-impact-analysis) of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Biloxi; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

SERVPRO of Pascagoula services Biloxi, Ocean Springs, Gulfport, Pascagoula, and some surrounding areas. It’s best to call us directly 228-475-3473 Emergency Services available 24 hrs. a day. 

Information You May Not Know About Floods

6/16/2022 (Permalink)

Floods are one of the most common natural disasters in the US.

http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/flood#About

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster.

The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

A flood/flash flood WATCH means a flood or flash flood is possible.

A flood/flash flood WARNING means flooding or flash flooding is already occurring or will occur soon. TAKE IMMEDIATE PRECAUTIONS!

If a flood occurs and affects you, call SERVPRO of Biloxi, Ocean Springs, & Gulfport.  Even minor floods have potential to cause major damage. We Are Always Here To Help.

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

The Do's and Don'ts Of Water Damage

6/15/2022 (Permalink)

Do:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much exes water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

Don't

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment have been exposed to or are submerged in water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors as this could potentially cause staining.
  • Leave Oriental rugs or any other rugs on the floor on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock to yourself or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, and especially not on wet concrete flooring.
  • Turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water. 

When Storms or Floods Hit Biloxi

6/14/2022 (Permalink)

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

SERVPRO of Pascagoula specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Pascagoula has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians
  • Resources to Handle Floods and Storms

When storms hit Pascagoula, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 228-396-3965.

Helping to make it, "Like it never even happened."

Our Commercial Mitigation Services

6/14/2022 (Permalink)

Sprinkler systems can be a common source of water damage in commercial facilities. While their benefits far outweigh their cons, both properly and improperly working sprinkler systems can contribute to a flooded facility. In this case, a fire in an adjacent building caused the sprinkler system in this building to go off over the weekend. The sprinkler shut-off was eventually found but not until the damage had affected 36,000 sq ft of the facility. If this was your facility, what would you do?

Choose a Trained Professional

When your facility is affected, it is important to call a commercial drying specialist such as SERVPRO of Pascagoula.  At SERVPRO of Pascagoula, we understand that every hour closed leads to an hour lost of productivity and potential revenue. Commercial damage restoration produces unique challenges so it is very important to choose a trained professional with a proven track record. 

At SERVPRO of Pascagoula, we will respond immediately to your damage regardless of size or scope. When your facility is affected, no job is too big or too small. 

What Is IICRC Certified Anyways?

6/13/2022 (Permalink)

SERVPRO of Biloxi, MS, is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Biloxi 
SERVPRO of Biloxi specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our Professional Are Always To Help You With Your Business Needs

6/13/2022 (Permalink)

SERVPRO specializes in water, fire, and mold remediation on all size commercial properties. We create value for your company by greatly decreasing the amount of time it takes to get your commercial residence back in business. SERVPRO knows how important it is to have a professional clean looking business, so when disaster strikes your commercial property you want well trained professionals to get your business back to normal and make it look "Like it never even happened." Our technicians have experience and knowledge to protect your assets while keeping your cost concerns in mind. SERVPRO strives to be fast and efficient to get you up and running in the quickest time possible. 

SERVPRO of Biloxi is on call 365 a year, 7 days a week, 24 hours a day. Make us your top priority after a disaster strikes your business. 

Call us 228-396-3965 or email us at sp8684@SERVPRObiloxi.com 

Flood Damage Preparation

6/12/2022 (Permalink)

According to the National Flood Insurance program, flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner’s insurance policies so it may be necessary to buy a separate flood policy for your home.

  Here are a couple of tips to keep water from entering your home during a heavy rain event:

1.    Fix foundation leaks that may allow water to enter your home.

2.    Make sure your roof is secure and protected.

3.    Clear gutters and drains.

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Pascagoula is ready to respond at any time.

228-396-3965

Locally Owned, with National Resources

We are proud to be an active member of these gulf coast communities. SERVPRO of Pascagoula is locally owned and operated so we’re already nearby and ready to help residents with any-sized smoke and fire damage emergencies. Call us 24/7 for help. (228) 475-3473.

Our Commercial Cleaning Services

6/11/2022 (Permalink)

Commercial Cleaning Services

Whether you need cleaning for a commercial office or require industrial cleaning services, your local SERVPRO Franchise Professional can help. You don’t have time to worry about the common wear and tear that gradually soils your office or warehouse. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in your local SERVPRO Franchise Professional. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO Franchise Professionals to make your workspace or warehouse look its very best.

Your local SERVPRO Franchise Professional will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

Have Questions? Call Today 1-800-SERVPRO

Certified: SERVPRO Cleaned

Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID-19 pandemic. 

Specialty Cleaning Services

SERVPRO Franchise Professionals offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:

Here For You After The Storm

6/10/2022 (Permalink)

Back on April 19, 2017 SERVPRO received a call for help.  The local SERVPRO’s were not able to give the support that was needed to help the people in their city, Houston, TX.  So we assembled our team and headed West.  We were Houston bound to do what every we could to help where ever we could.  Not just our office but SERVPRO’s from all over the US.  Mississippi, Louisiana, Kentucky, Ohio, Alabama and other Texas Franchises were there to help.  We at SERVPRO know what it’s like when a disaster strikes.  We here on the MS Gulf Coast have made this call for Help several times in the past and that is why we are always one of the first to be on site when needed.  These pictures only tell part of the story.  It shows you the damage that a flood can do to a home but not what it can do to a person inside.

Do You Have Mold In Your Business

6/10/2022 (Permalink)

Black Mold, What is It? | SERVPRO of Biloxi

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

What Is A Fire Web?

6/9/2022 (Permalink)

Most people do not know that when a fire happens it can cause webs in your home that look like cobwebs. The photo shows what we call smoke webs. You can google this and it will give you the reason behind it, but let us explain it to you, it’s when plastics burn, the smoke carries a stronger charge than when wood, cotton or paper burns. Sometimes, this causes smoke residue to form the smoke webs. Depending on what exactly the webs are made of, they can be sticky, smeary, and more difficult to clean.

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Local Business, Supporting Local Businesses'

6/9/2022 (Permalink)

We always want to support local business owners here in Ocean Springs. One of the reasons we’re so passionate about that work is because we’re local business owners, too.

You’ve put a lot of work into your business. It takes long days, late nights, dedication and hard work to ensure your business grows and succeeds. But the rewards are great, and you get to create jobs here in our community.

Sometimes things happen that you can’t predict or control. Navigating one of these changes is a challenge business owners across the country are facing this year. You’ve probably spent a good portion of your time recently working through new ways to connect with your customers and deliver services in new ways.

Many businesses have already opened their doors again, and others have found new ways to work remotely or offer products and services digitally. Regardless of how you and your employees have decided to move forward, there’s help out there for you.

Supporting Local Businesses

You can find great tools with more information about business loans and tips, advice, and more from sources you can trust. These can help you operate during uncertain times.

Beyond help navigating new circumstances, keeping your business clean is also vital to your success. That’s where your local SERVPRO experts come in.

We can make sure your business is “Certified: SERVPRO Cleaned.” What does that mean? Let’s take a closer look at the cleaning services we offer.

We start by taking the time to consult with you about your needs and build a plan for your business.

Next, our technicians will clean your space. They’ll use a high-level system to ensure you’re ready for customers to come back. Our teams work with proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

Finally, our teams certify your space. That means you can rest assured that you’re ready to be open for business.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

What To Do After A loss Involving Water

6/8/2022 (Permalink)

Do:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much exes water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

Don't

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment have been exposed to or are submerged in water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors as this could potentially cause staining.
  • Leave Oriental rugs or any other rugs on the floor on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock to yourself or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, and especially not on wet concrete flooring.
  • Turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water. 

A Few Reasons To Choose SERVPRO

6/8/2022 (Permalink)

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Pascagoula's Professionals to restore a property back to its preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Call us today at 228-396-3965

Safety Tips For Extension Cords

6/7/2022 (Permalink)

Extension cords are one of the most commonly misused items in a home and at the office.  To ensure safety use these following tips when using extension cords.

  • Determine the correct wattage required to power the device and be sure to select the correct size of the extension cord.  If connecting two or more devices, add together the wattage rating for all devices to prevent overload.
  • Select the appropriate extension cord for using devices indoor or outdoor.
  • Do not use extension cords that are cut or damaged. Touching the exposed strand of wire can give someone electric shock or burn.
  • Be sure to unplug extension cords when finished using due to the cord will still conduct electricity until it is unplugged.
  • Running a cord under carpet or across a doorway is unsafe.

Our Commercial Property Services

6/7/2022 (Permalink)

Expert Level Cleaning Services

SERVPRO franchise professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Need Specialized Cleaning Services?
Call Us Today 1-800-SERVPRO

Why A Flood Cut?

6/6/2022 (Permalink)

A flood cut is the removal of the bottom 12-24 inches of drywall in a flood affected room. 

Examples of why we flood cut:

  • If we detect there is wet insulation
  • The water is contaminated from the sewage or other storm related contaminates
  • If any microbial growth is detected

After the lower wall portions are removed, any studs or or framing are thoroughly cleaned and disinfected. Once the walls are completely dries, new insulation can easily be installed and the finalization of the build back can continue. 

Our Process:

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds of thousands of gallons from your property, which helps prevent secondary water damage and mold growth. 

We use specialized equipment to remove the remaining water that is harder to access. Out professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. 

SERVPRO of Pascagoula is always here to help! Call us at 228-396-3965

Little Leak, Big Problem

6/6/2022 (Permalink)

There’s no such thing as a small disaster. Even a small water leak has the potential to blossom into a big problem later. The key to avoiding a loss is to take care of every water problem as soon as it’s discovered. Unseen water can soak through walls, seep through carpet and pool on sub floors causing major problems over time. SERVPRO of Pascagoula has the equipment, training, and experience to fix all your water damage needs. We can safely clean and restore homes utilizing the following procedures:

  • Identify the Source/ Type of Water
  • Measure Temperature and Humidity for Drying Analysis
  • Survey the Extent of Damage and Inspect the Premises For Hidden Moisture 
  • Perform Emergency Water Extractions 
  • Move and Block Furniture & Contents
  • Inspect Carpet Pad/Carpet and Provide Service
  • Apply Necessary Treatments (Disinfectants/ Deodorization)
  • Utilize Advanced Drying and Monitoring Equipment
  • Dispose of Reuse

Our team will work efficiently to find and dry unseen water before secondary damages set in. To help small leaks from becoming big problems, call us at 228-396-3965

Don't Get Caught Out In The Storm

6/6/2022 (Permalink)

It’s that time of the year. Summer comes with rain. Rain comes with thunder storms and lightning. Lightning is a leading cause of injury and death from weather-related hazards. Although most lightning victims survive, people struck by lightning often report a variety of long-term, debilitating symptoms. Thunderstorms are dangerous storms that include lightning and can:

  • Include powerful winds over 50 MPH;
  • Create hail; and
  • Cause flash flooding and tornadoes.

IF YOU ARE UNDER A THUNDERSTORM WARNING, FIND SAFE SHELTER RIGHT AWAY

  • When thunder roars, go indoors!
  • Move from outdoors into a building or car.
  • Pay attention to alerts and warnings.
  • Unplug appliances.
  • Do not use landline phones.

HOW TO STAY SAFE WHEN A THUNDERSTORM THREATENS

We Want To Hear From You

6/6/2022 (Permalink)

Please like and share our page on Facebook. We like to know how we are doing, so please give us a review and rate us on Facebook and Google. We like to keep our previous, current and future customers happy and in the know!

Thank you to our SERVPRO customers for your continued support and business!!

https://www.facebook.com/SERVPRObiloxi/

Click Here To Review Us On Google 

https://www.yelp.com/biz/SERVPRO-of-biloxi-ocean-springs-gulfport-biloxi-2

As always we are “Always Here to Help!” 24/7 Please call is if you every need anything or have any questions 228-396-3965.

We are Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO Offers 24/7 Service

6/6/2022 (Permalink)

Fire damage can be a devastating event. Once your property has been impacted by a fire, hiring a high-quality fire damage restoration service is important. To ensure that you can get the professional service you need and deserve, browse through these tips and tricks outlined in this quick reference guide courtesy of SERVPRO.

Request a Referral From Your Insurance Company. The best way to find the ideal fire damage restoration company is through a referral. Who has dealt with these restoration companies more than your insurance company? Ask your agent or adjuster for a referral and chances are SERVPRO will be at the top of the list. Past experiences of cooperation and coordination of the fire damage restoration process make the project easier to expediently complete while keeping costs down. If a claim is involved, we can provide an estimate complying with insurance industry guidelines. This step is also advantageous because it ensures that SERVPRO and your insurance provider can work together throughout the remediation process, which alleviates stress for you through a difficult time.

Ensure that the Fire can handle your needs. After a house fire, water pooling from the extinguishing efforts could be causing secondary structural and furnishings damage in your home. Standing water must be extracted immediately before, during, and after the assessment of damages has been provided to you, if the level of damage is extensive.

SERVPRO of Biloxi offers for fire damage restoration:
• HVAC system cleaning: removal of smoke odor and soot as well as moisture.
• Debris removal: burnt or water-logged debris. Cleaning of items, and possessions on location or at our facility. Our IICRC certified technicians will provide you with the high quality fire damage restoration services you require with empathy.
• Extensive drying: water extraction by pumps, and wet-vacs, air movers, and dehumidifiers finish the drying, then checked with meters, final documentation that the structure is dry to help prevent mold growth.
• Structural rebuild: restore fire damaged building materials when possible, replace when necessary. Keeps the cost and repair time down. 


SERVPRO of Biloxi is Locally Owned, with National Resources.

We are proud to be an active member of these gulf coast communities. SERVPRO of Biloxi is locally owned and operated so we’re nearby and ready to help residents with any size smoke and fire damage emergencies. Call us 24/7 for help. (228) 396-3965.

SERVPRO BILOXI, For All Your Fire Restoration Needs

6/5/2022 (Permalink)

Fire damage can be a devastating event. Once your property has been impacted by a fire, hiring a high-quality fire damage restoration service is important. To ensure that you can get the professional service you need and deserve, browse through these tips and tricks outlined in this quick reference guide courtesy of SERVPRO.

Request a Referral From Your Insurance Company. The best way to find the ideal fire damage restoration company is through a referral. Who has dealt with these restoration companies more than your insurance company? Ask your agent or adjuster for a referral and chances are SERVPRO will be at the top of the list. Past experiences of cooperation and coordination of the fire damage restoration process make the project easier to expediently complete while keeping costs down. If a claim is involved, we can provide an estimate complying with insurance industry guidelines. This step is also advantageous because it ensures that SERVPRO and your insurance provider can work together throughout the remediation process, which alleviates stress for you through a difficult time.

Ensure that the Fire Damage Restoration Company can handle your needs. After a house fire, water pooling from the extinguishing efforts could be causing secondary structural and furnishings damage in your home. Standing water must be extracted immediately before, during, and after the assessment of damages has been provided to you, if the level of damage is extensive.

SERVPRO of Pascagoula offers for fire damage restoration:
• HVAC system cleaning: removal of smoke odor and soot as well as moisture.
• Debris removal: burnt or water-logged debris. Cleaning of items, and possessions on location or at our facility. Our IICRC-certified technicians will provide you with the high quality fire damage restoration services you require with empathy.
• Extensive drying: water extraction by pumps, and wet-vacs, air movers, and dehumidifiers finish the drying, then checked with meters, final documentation that the structure is dry to help prevent mold growth.
• Structural rebuild: restore fire damaged building materials when possible, replace when necessary. Keeps the cost and repair time down. 

Once the fire in your home has been extinguished, get together with your insurance adjuster and SERVPRO of Pascagoula. We will take the stressful burden from you and provide fair, expedient, and cost-effective results. Our goal is to get you back home as soon as possible. We will also have a final walk-through with you to ensure your complete satisfaction with the restoration of your fire-damaged home in the Biloxi, Ocean Springs, Gulfport, and Pascagoula area.

SERVPRO of Pascagoula is Locally Owned, with National Resources.

We are proud to be an active member of these gulf coast communities. SERVPRO of Pascagoula is locally owned and operated so we’re nearby and ready to help residents with any size smoke and fire damage emergencies. Call us 24/7 for help. (228) 396-3965

Common Causes of Fires

6/4/2022 (Permalink)

Home electrical fires account for 51,000 fires each year, and an estimated $1.3 billion in property damage. Learn these common causes of fire damage to prevent fire damage in your home or business:

Many electrical fires are caused by faulty electrical outlets or outdated appliances. Frayed appliance cords can also lead to electrical fires. Under no circumstances should you ever remove the ground plug from an appliance cord. These appliance cords are only to be used with outlets that can handle the extra amount of electricity.

Another cause of electrical fires is the misuse of extension cords. Extension cords are only to be used on a temporary basis and not as permanent wiring. Extension cords can overheat and cause fires when not used properly. Never should you run extension cords through walls and ceilings, and never use nails or staples to hold an extension cord in place.

Space heaters are also a major cause of electrical fires. Space heaters should always be kept on a flat, level surface to prevent being turned over. These portable heaters are often placed too close to curtains, beds, and other combustible surfaces. Remember to always keep space heaters at least three feet from items that can burn. 

Serving Our Customers Since 1967

6/4/2022 (Permalink)

SERVPRO® Franchise Professionals have been helping home and business owners recover from fire damages across the United States.

SERVPRO® Franchise Professionals have been helping home and business owners recover from fire damages across the United States.

Over 2,000 Franchises Nationwide

More locations means faster response. A SERVPRO® Franchise Professional can usually be on-site within four hours to help protect the structure, business and personal property.

SERVPRO® National Call Center Served 313 Insurance and Property Management Companies and Their Clients Nationwide in the Last Year Alone.

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore, the less that needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rates too!

24-Hour Emergency Service

 In our business, you need us fast! The sooner we arrive, the better the chance we can reduce damage and save money. Franchise Professionals are available 24 hours a day, seven days a week, 365 days a year.

Trained, Uniformed Franchise Professionals

A trained, uniformed and equipped SERVPRO® Franchise Professional will walk you through the job process and then work quickly to restore your property to pre loss condition whenever possible.

References

From large commercial environments to small residential losses, SERVPRO® Franchise Professionals understand your loss is the job that matters most! We will be happy to provide references so you can feel confident that SERVPRO® is the best system to service your needs.

Do Not Wait Until There Is A Storm To Get Prepared.

6/2/2022 (Permalink)

"What would your family do? Would you know where to meet?" Talk to your family about these important issues! You never know when a disaster could strike. 

It is important at least once a year to get together with your family and come up with a plan. The following is a list of some important things to consider when getting you family's plan in place.

-"Where will we meet if our neighborhood is evacuated, or we are not allowed to go home by law enforcement?"

-"Is there a trusted neighbor, friend, or relative that can pick up the kids if parents can not get to them? Are they already on the pre-approved pick-up list for that child's school?"

-"Do you have a list of medications handy, and are they up to date which prescriptions filled regularly? This includes pets as well."

-"Make a list of shelters that allow pets ahead of time, and have a plan in place for pets if you cannot get them to a shelter. If you are staying with a relative, make sure your pet can come to, and purchase supplies ahead of time so your pet will be comfortable on a spare of the moment road trip."

-"If you have an elderly family member/friend, or a special needs family member/friend in an assisted living facility, learn that facility's evacuation plan and ask questions. Will they provide transportation for that family member, or will you need to get them? What would you do if you couldn't get to them, or got separated?"

-"Make a disaster kit! If you are riding out a disaster or are in a voluntary evacuation zone, you could be without water or power for days. Include water, non-perishable food, first aid kit, medications, pet supplies and pet food, flashlights, batteries, crank radio, wet wipes, and cleaning supplies you don't need water to use. Ever toilet paper and paper towels are also a good idea. Fill up your bath tub with water before disaster strikes so you can use that water to flush your toilets."

Let Our Pro's Take It From Here

6/1/2022 (Permalink)

SERVPRO specializes in water, fire, and mold remediation on all size commercial properties. We create value for your company by greatly decreasing the amount of time it takes to get your commercial residence back in business.

SERVPRO knows how important it is to have a professional clean looking business, so when disaster strikes your commercial property you want well trained professionals to get your business back to normal and make it look "Like it never even happened." Our technicians have experience and knowledge to protect your assets while keeping your cost concerns in mind.

SERVPRO strives to be fast and efficient to get you up and running in the quickest time possible. 

SERVPRO Biloxi is on call 365 a year, 7 days a week, 24 hours a day. Make us your top priority after a disaster strikes your business. 

Call us 228-396-3965 or email us at sp8684@SERVPRObiloxi.com 

Prepared and Ready Right Now

6/1/2022 (Permalink)

Disasters are what we handle for a living, and we’re ready at a moment’s notice to help you recover. After all, we know you don’t have time to wait when water or fire damage has occurred.

We’re already ready so we don’t have to get ready.

Agility Makes Us Faster to Your Disaster

We know that every second counts when a catastrophe happens.

Mold can start grow in as little as 24 to 48 hours. A quick response, is important after a disaster and with a local office right here, you’ll obtain the benefit of a national network of recovery experts with a local response time.

Our Techs Are Instructed on Both Commercial and Residential Disaster Mitigation

Disasters are indiscriminate, and they affect homes and business alike. We’re trained to handle damage in both places.

We can provide you with a custom solution and get your home or business back to normal fast.

Our Restoration Services Make It “Like it never even happened.”

We take pride in seeing your restoration through to the very end. So much so that our customers have declared us as the top experts in the recovery and restoration business.

All because we care about what we do for you!

We Adapt to New Disasters

We’re agile, and we adapt quickly. Disease prevention wasn’t really a point of emphasis in the past. However, because of the COVID-19 pandemic, it now is. We can provide custom sanitization solutions that go far beyond normal cleaning services.

If you want to promote to your customers that you provide a safe and clean working and shopping environment, we can provide that hyper-clean space and instill confidence at the same time.

We all know disasters happen. When they do, your local SERVPRO is ready to take on the task of recovery and restoration so you can get back to your daily life.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO of Biloxi/Ocean Springs/Gulfport.

Don't Let Water Destroy Your Home

6/1/2022 (Permalink)

Water damage is not something anyone looks forward to. Obviously, we don’t get any notice that there is about to be a water disaster.

If the house is empty and a supply line breaks, the damage can be extensive. After all, water is looking for a place to go and it always chooses the path of least resistance.

It’s smart to educate yourself about the ways water may enter into your home. Here are a few of the most common sources of water damage:

Toilet seal. A sign of the wax ring failing is the presence of water around the base of the toilet or an unpleasant odor from the toilet.

Damaged water inlet valve. All appliances that require water to do their job have a water inlet valve. This is a common location for leaks to occur.

Clogged gutters. Proper drainage and emptying of the gutters on your home is critical to keep water damage out of your home. Debris can accumulate in the gutters and clog downspouts, causing the water to back up into the fascia and work its way into the house.

Roof problems. The roof is a complex system that requires everything to be working properly to keep the water out of your house. Shingles must be free from damage and installed according to the manufacturer’s specifications. Flashing must be properly installed and stepped so water cannot seep behind and damage the roof structure. As we mentioned above, gutters need to flow freely and be clean of debris.

Sewer lines. Sewer lines flow outside of your home to either a septic tank or municipal sewer system. A septic tank holds the waste in a large tank and it breaks down and drains into field lines. A municipal sewer system has a series of pipes underground that carries the waste away from your home and to the water plant for processing. Once you have identified the problem, the solution is easy to figure out but much more challenging to implement.

Clogged toilet. Toilets drain into the sewer line, as does all drain water from the house. If a toilet won’t drain, the usual cause is a blockage. A blockage can be tackled in any number of ways, but one of the most common is a plunger or a snake. A plunger uses force to move the blockage, and a snake usually breaks up the clog.

With proper home maintenance, you can stay on top of the pipes, appliances and roof systems, as they all having moving parts that occasionally can fail. A little preventive maintenance can save you time and money.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

Why A Flood Cut?

5/25/2022 (Permalink)

A flood cut is the removal of the bottom 12-24 inches of drywall in a flood affected room. 

Examples of why we flood cut:

  • If we detect there is wet insulation
  • The water is contaminated from the sewage or other storm related contaminates
  • If any microbial growth is detected

After the lower wall portions are removed, any studs or or framing are thoroughly cleaned and disinfected. Once the walls are completely dries, new insulation can easily be installed and the finalization of the build back can continue. 

Our Process:

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds of thousands of gallons from your property, which helps prevent secondary water damage and mold growth. 

We use specialized equipment to remove the remaining water that is harder to access. Out professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. 

SERVPRO of Biloxi is always here to help! Call us at 228-396-3965

Our Fire Restoration Services

5/24/2022 (Permalink)

Gulfport, MS Fire Damage Restoration including Smoke and Soot Cleanup| SERVPRO of Biloxi / Ocean Springs / Gulfport / Pascagoula

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

We are Always Here to Help! 228-396-3965

Spring Showers Can Also Lead To Water Damage To Your Home

5/17/2022 (Permalink)

It does not take a large flood or severe weather to cause water damage to buildings—in fact, any amount of moisture can cause damage.

Heavy rains, defined as a rainfall rate greater than 0.3 inches per hour, are a big culprit of water damage, as they can suss out leaky spots in your home that lighter rain may not affect.

It is important to know where these vulnerabilities lie so that you are able to prevent them and know what to look out for.

How Household Water Damage Can Be a Result of Heavy Rain

Backup of clogged gutters. When gutters are filled with debris and do not allow water to drain effectively, heavy rain can quickly lead to serious pooling of water against your roof. This water can begin to seep into the areas it comes into contact with and cause damages.

Leaks around windows and doors. Any external opening of a home will be sealed when it is constructed, but with age, these storm-proofing measures can grow weaker. Steady rain can work its way into microscopic vulnerabilities in this sealant and lead to leaks.

Poor drainage around the foundation. When water is not able to drain away from the foundation and there is a lot of it, it can begin to seep into even the most resilient of materials such as cinderblocks. Landscaping and proper drainage are great ways to defend against this.

Leaks in and around the roof. Roof leaks are some of the leading causes of water damage to the home, and they can be quite sneaky. Broken shingles or general disrepair can lead to vulnerabilities that steady rainfall can quickly exploit and seep into.

Malfunctioning of a sump pump system. For houses that have a sump pump installed, regular care is important to ensure it is working properly. If it is unable to drain water out of your home, you can wind up with a serious flooding issue.

Leaks around chimneys and skylights. Seals on the roof around chimneys and skylights should be checked often and well-maintained to prevent leaks. As these seals age, they can begin to let in water especially if they become overwhelmed with rain.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

How To Establish A Fire Drill Procedure For Your Business

5/17/2022 (Permalink)

Being prepared for changes is part of owning your own business, but have you considered how a fire could change your plans? The risk of a commercial fire is huge for businesses, and if you have employees who work on-site, it is important to make sure they are prepared for the possibility as well.

Establishing a fire drill procedure is a great way to keep everyone safe and informed regarding the steps to take if a fire breaks out. Here’s how to do it:

Planning a Fire Drill Schedule for Your Business

Consult with your local fire officials. Talking with local fire officials is a great jumping-off point for implementing any type of fire safety plan. They can talk you through the specifics of your layout so you can effectively plan evacuation routes and they can also discuss your overall fire risk so you can increase your fire safety throughout the building.

Communicate and mark fire evacuation routes. Once you have your evacuation routes set, mark them clearly with signs and communicate with staff on what this means. Involving your employees in the fire safety process will make everyone feel safer and prepare them ahead of time for when you start scheduling regular drills.

Have fire drills frequently. The first moments of a fire can be a scary time, but they are also the most crucial to getting to safety. Fires can spread rapidly, which is why reducing panic and getting everyone out of the building quickly is so important. Regular fire drills can help with this, as everyone will know exactly what to do and where to go from their rehearsals.

Run different fire scenarios. No two fires are identical, so your fire drills should not be identical either. Make sure to practice a variety of scenarios so your staff is prepared for anything—experiment by having the fake fire “originate” in different places or blocking some fire exits to better emulate a real-world scenario so your staff can be safe no matter what.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side.

5/17/2022 (Permalink)

Water damage is not something anyone looks forward to. Obviously, we don’t get any notice that there is about to be a water disaster.

If the house is empty and a supply line breaks, the damage can be extensive. After all, water is looking for a place to go and it always chooses the path of least resistance.

It’s smart to educate yourself about the ways water may enter into your home. Here are a few of the most common sources of water damage:

Toilet seal. A sign of the wax ring failing is the presence of water around the base of the toilet or an unpleasant odor from the toilet.

Damaged water inlet valve. All appliances that require water to do their job have a water inlet valve. This is a common location for leaks to occur.

Clogged gutters. Proper drainage and emptying of the gutters on your home is critical to keep water damage out of your home. Debris can accumulate in the gutters and clog downspouts, causing the water to back up into the fascia and work its way into the house.

Roof problems. The roof is a complex system that requires everything to be working properly to keep the water out of your house. Shingles must be free from damage and installed according to the manufacturer’s specifications. Flashing must be properly installed and stepped so water cannot seep behind and damage the roof structure. As we mentioned above, gutters need to flow freely and be clean of debris.

Sewer lines. Sewer lines flow outside of your home to either a septic tank or municipal sewer system. A septic tank holds the waste in a large tank and it breaks down and drains into field lines. A municipal sewer system has a series of pipes underground that carries the waste away from your home and to the water plant for processing. Once you have identified the problem, the solution is easy to figure out but much more challenging to implement.

Clogged toilet. Toilets drain into the sewer line, as does all drain water from the house. If a toilet won’t drain, the usual cause is a blockage. A blockage can be tackled in any number of ways, but one of the most common is a plunger or a snake. A plunger uses force to move the blockage, and a snake usually breaks up the clog.

With proper home maintenance, you can stay on top of the pipes, appliances and roof systems, as they all having moving parts that occasionally can fail. A little preventive maintenance can save you time and money.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

Are You Prepared For Water Damage?

5/17/2022 (Permalink)

Each passing year, water damage costs property owners millions and millions of dollars. Water damages may be the result of plumbing issues related to pipe breaks, leaky toilets, showers, or tubs. Unfortunately, there are also many factors leading to water damage that you have little control over. Flooding, natural disasters, and the water left behind a firefighting effort. Despite the fact that a water damage can cause substantial problems to your business or residential property, there are several precautionary and follow-up procedures that you can implement to decrease the severity of the damage.

Preparation Tips

There are several strategies you can implement to prevent your home from being heavily damaged in the face of the unwanted water.

  • When you go on vacation, be sure to shut your main water line off. Doing so will decrease the likelihood of floodingthat results from a break in a frozen pipe or washing machine hose.
  • Allow your faucets to drip regularly when the weather is extremely cold. This will allow any water that freezes to have room for expansion without rupturing a pipe.
  • Clean your gutters and downspouts regularly to safeguard against roof damage that result from the overflowing of water that may enter your home through the fascia or soffits.
  • Have your hose connections and fittings inspected annually? Keep a good eye on your appliances.

Safety Tips after a Water Damaging Event

  • Stay away from rooms in which the ceiling has started to sag as a result of water retention.
  • Do not use electrical appliances that could have been damaged by fire or water.
  • Refrain from using electrical appliances and equipment when you are standing on wet floors or carpet.
  • Do not enter a room with standing water if the electricity is turned on. Be careful. More firefighters die from electrocution than from fire or smoke.

Recovery Tips

Call for professional assistance immediately. Start with your insurance company. Obtaining prompt clean up services can help preclude extensive water damage. It can also prevent the emergence of unwanted mold and bacteria growth. SERVPRO's professionals are highly skilled in offering detail-oriented, expedient services that prevent your home from becoming susceptible to structural damage after initial exposure to excess water. Although dealing with water damage can be a problematic task, knowing what to do and who to call can prevent the issue from inducing too much anxiety. When you're ready to hire excellent water remediation services at affordable prices, it's time to call the professionals of SERVPRO. We offer round the clock assistance and unprecedented customer service, so call now to obtain the results-driven, client-centered remediation assistance you deserve!

Locally Owned Company with National Resources

We live and work in Biloxi too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Biloxi is close by and ready to respond to your water and flood damage emergency. We are proud to be an active member of the community.

We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We are here for you (228) 475-3473.

Our Six Steps Of Our Water Restoration Process

5/16/2022 (Permalink)

Sustaining moisture damage to your house or business is scary, but acting fast is the best thing you can do. That is why we are here 24/7—you can call us at any hour to start our proven, six-step restoration process to have your home back to its pre-damaged state fast.

<h3steps-to-water-damage-restoration">6 Steps to Water Damage Restoration

1. Initial Emergency Contact
Our 24-hour emergency line means that you can get in touch with us regardless of what hour you discover the damage. We will ask for key information to learn more about the damage and make the call on what resources and staffing numbers your job will require.

2. Inspection and Damage Assessment
After your call, we will rush to you in order to assess the full extent of the damage and review a detailed restoration plan before we begin the work. This is also where we will check for any safety hazards like contaminated water and halt the source of the water, if necessary.

3. Moisture Extraction
Extracting the water quickly is the best chance you have at reducing the overall damage, which is why we bring in industrial-grade vacuums and pumps to do just that. We also offer move-out services to help you quickly and safely remove your belongings to prevent further damages.

4. Dehumidifying and Drying
After the bulk of the water is removed, we bring in our advanced dryers to use on all the porous substances on your home (basically anything that is not metal or plastic). This will dry everything out thoroughly and reduce the likelihood that mold and mildew will cause severe issues to your home.

5. Cleaning and Repair
Once they are fully dry, structures and objects that have been water-damaged will generally need a thorough cleaning as well. This ensures that they are not contaminated, and also prevents them from developing a harsh odor that is common for water-damaged things.

6. Restoration
When you work with us, we guarantee a complete restoration—which also includes making structural repairs to drywall, floors and other elements of your home as well as painting and refinishing to ensure it is fully restored to its pre-damaged condition.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

How To Handle Fire Damage To Your Home

5/13/2022 (Permalink)

If you have experienced a house fire, you understand exactly how disheartening it can be. Even for fires that are put out right away, smoke, soot and flames can still cause significant damages in a short span of time and be a traumatizing experience.

Though the aftermath is difficult to navigate, we have assembled some tips for helping you navigate the aftermath of a fire so you can make sure you are handling it as efficiently as possible.

Tips to Help You Navigate the Aftermath of a Fire

Prepare yourself for what to expect. While we have likely all seen photos or videos of fire damage, seeing it firsthand in your own home is always different. To allow smoke to escape, firefighters often break glass and doors, and because of how smoke travels, soot may be on items that were nowhere near the flames. If the fire was extinguished with water, there may also be moisture damage to items nearby as well.

Wait to enter your home. Though things may appear to not be damaged enough to make your home a hazard, never enter without first checking with officials to determine that everything is safe. A fire can undermine a home’s structural elements via invisible damage, and a second combustion may even be possible depending on the source of the fire. Make sure to always wait for the OK before reentering your home.

Contact your insurance company. Once you can reenter the home and assess the damage, you should contact your insurance provider to let them know what happened and learn about coverage in the event of a fire. It is important to not make any changes to the home before you contact them in order to not unwittingly do something to sabotage your claim.

Document the damages. To help you prepare for your insurance claim before you begin cleaning up, take a complete inventory of what has been damaged and be sure to snap clear photographs. This will not only help your claim, but it will also help you keep track of what to replace around the house.

Contact your restoration company. Working with the right restoration company can really make all the difference during your recovery period after a fire. Fires take a significant emotional toll on the entire family, so working with a company that you trust is a great way to gain peace of mind throughout the recovery process.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

Fire Safety Tips For Your Home

5/13/2022 (Permalink)

 

2/2/2021

Having a fire break out in your home is a terrifying experience, and something no one ever wants to go through in their own home. The rapid spreading of fires is part of what makes them extremely dangerous—a small flame can often spread into a full-fledged fire in under a minute. However, through practicing smart fire safety, you can significantly improve your chances of never having to worry about a house fire.

Prevention is the best tactic to reduce your chances of experiencing a house fire. Implementing smart fire safety habits can prevent a fire from ever breaking out in the first place. Here are some ways to give your fire safety a boost.

How Can I Give My Home’s Fire Safety a Boost?

Check your smoke detectors. Smoke detectors are the top safety measure for any home, and making sure that yours are operational is extremely important. Get in the habit of testing your smoke detectors on a monthly basis using their test button, and change the batteries whenever the unit begins to chirp.

Create a fire escape plan. In case the fire alarms sound, knowing how to escape the home quickly is so important. Experts recommend being able to get out of the house in two minutes or less to avoid smoke exposure. For this reason, it is smart to have a fire escape plan, ensure every room has at least two exits and create a meeting spot with your family for when you get out of the home.

Limit your fire risks. Overall, practicing good habits around the house can go a long way in fire prevention. Simple things such as cleaning out your dryer’s lint tray regularly, avoiding running extension cords under rugs and always supervising open flames can have a big impact in your overall fire risk in the home.

Keep a fire extinguisher handy. Though there are many situations where it is not safe to attempt to use a fire extinguisher, in some cases, you may be able to extinguish small flames before they become a huge house fire. It is smart to always keep an operational fire extinguisher handy just in case the need to use it arises.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

We Help To Get Your Business Back On Track

5/12/2022 (Permalink)

SERVPRO specializes in water, fire, and mold remediation on all size commercial properties. We create value for your company by greatly decreasing the amount of time it takes to get your commercial residence back in business. SERVPRO knows how important it is to have a professional clean looking business, so when disaster strikes your commercial property you want well trained professionals to get your business back to normal and make it look "Like it never even happened." Our technicians have experience and knowledge to protect your assets while keeping your cost concerns in mind. SERVPRO strives to be fast and efficient to get you up and running in the quickest time possible. 

SERVPRO of Pascagoula is on call 365 a year, 7 days a week, 24 hours a day. Make us your top priority after a disaster strikes your business. 

Call us 228-396-3965 or email us at sp8684@SERVPRObiloxi.com 

Why Our ERP?

5/12/2022 (Permalink)

Emergency Planning

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO of Pascagoula has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Biloxi; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

Here Is What You Should Do After The Flood

5/12/2022 (Permalink)

If you have experienced a flood that has impacted your home, it is common to feel antsy to return immediately and work toward recovery as quickly as possible.

While recovering from a flood as quickly as possible is advised, it is important to make sure you are keeping safety in mind as well. Working quickly and safely to restore your home will help the recovery process go much more smoothly and prevent any injuries or further damage from occurring.

<h3for-returning-to-your-household-after-a-flood">Tips for Returning to Your Household After a Flood

Avoid further safety hazards. While you may be ready to get home as soon as possible after a flood has impacted your area, you should never do so without first getting the go-ahead from local officials. Between contaminated floodwaters, electrical issues and other various dangers that could be around, you should always listen to authorities regarding what is and is not safe to do.

Air out the home. If there is no inclement weather on the horizon, opening doors and windows up will help rid the home of stale and hazardous air. Mold growth will have likely already started if surfaces are wet, but increasing air circulation can prevent it from becoming out of hand. If it has been a few days since you have been able to enter the house, entering to begin the airing out process and then leaving to let the toxic air escape is advised.

Document the damages. Taking action right away is a natural reaction to discovering the flood damage to your home, but documenting the damages with photographic evidence first is advised. Though not all instances of flooding are covered by insurance, if you have a flood policy in place or the incident is covered, having these photographs can help you maximize the claim you are eligible for.

Contact your restoration and insurance companies right away. Keeping your insurance company in the loop regarding flood damages is always a top priority so you can make any claims you are eligible for. After contacting them, get in touch with your restoration company so you can get a quick response and begin the recovery. The longer water damage is allowed to sit, the more detrimental it can be, so starting restoration rapidly is always advised.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

SERVPRO Offers 24/7 Service

5/12/2022 (Permalink)

Biloxi homeowners are no stranger to severe weather systems passing through the area. While you cannot always account for when these strong storms are coming through the area, or adequately prepare for what they might entail, you should always be mindful of the damage that severe weather can do to your home.

Storm damage to your Biloxi home can happen very quickly and with minimal warning. Something as simple as a dead tree on your property could substantially damage your house and force its way through the structural shell of your residence when it falls over, or limbs are broken off. Worse still, in many cases where storm damage affects your home, the storm itself is far from over.

What this means for your house is the probability of compounding issues such as flooding or water damage. That is why you should contact our team of SERVPRO restoration specialists as soon as you can following a disastrous incident like this. The more of a chance that our technicians have of getting to the problem early, the less subsequent damage that could result from the openings of your home.

From the moment that our SERVPRO professionals arrive at your house, our primary concern is boarding up or tarping over the exposed and vulnerable points of your house. While this might not be the most exciting looking process, it protects your home from further damage from the storm that might still be passing through or other weather events that might follow closely behind.

An assessment of both the exterior issues of your home as well as the potential water damage is another preliminary step to the restoration process that helps our team determine what areas require the most immediate attention. For substantial damages, our technicians can utilize controlled demolition to prepare the area for reconstruction efforts to follow.

Storm damage can rear its ugly head in several different ways, but you can trust in the experience and professionalism of SERVPRO of Biloxi to help you through every step of the restoration process. In these situations, quick reactions can save your home from further damage and more costly repairs. You can call our emergency response team 24/7 at (228)396-3965

We Help To Get Your Business Back On Track

5/11/2022 (Permalink)

SERVPRO specializes in water, fire, and mold remediation on all size commercial properties. We create value for your company by greatly decreasing the amount of time it takes to get your commercial residence back in business. SERVPRO knows how important it is to have a professional clean looking business, so when disaster strikes your commercial property you want well trained professionals to get your business back to normal and make it look "Like it never even happened." Our technicians have experience and knowledge to protect your assets while keeping your cost concerns in mind. SERVPRO strives to be fast and efficient to get you up and running in the quickest time possible. 

SERVPRO of Pascagoula is on call 365 a year, 7 days a week, 24 hours a day. Make us your top priority after a disaster strikes your business. 

Call us 228-396-3965 or email us at sp8684@SERVPRObiloxi.com 

Before The Storm Tips

5/10/2022 (Permalink)

SERVPRO knows that storms are not set  to a specific schedule, that is why all SERVPRO franchises keep their doors open 24/7/365. We have the resources to handle any size disaster with a quicker response time than any of our competitors. Roof damage caused by thunderstorms is a major problem for homeowners, here are some tips to prevent roof damage to your home:

  • Trim trees and remove dead branches so they will not damage your home if they fall because of wind.
  • Clear gutters and downspouts of debris. As the leaves fall, make sure they are not building up in the gutters. 
  • Check for any roof damage. Pay attention to surface bubbles, areas with missing gravel on flat roofs, damaged or missing shingles or tiles on sloped roofs.
  • Check the flashing on the roof to make sure it is in good condition to help prevent water from seeping through.
  • If your rood needs replacing, consider impact-resistant roofing materials, especially if you live in an area where hail storms are common.

Remember SERVPRO is always here to help. Call your local SERVPRO storm response team at 228-396-3965 for all your storm remediation needs!

How SERVPRO Restores Your Property After A Fire

5/10/2022 (Permalink)

After a fire is put out, property owners expect the need to replace any items that have burned. What many do not consider is the items that were not destroyed by the fire, but affected by the smoke. Smoke, the byproduct of materials burning, creates a lasting odor that is difficult to remove. 

As smoke rises, it can seep into your walls, ceiling, and roof. Once the smoke fills your your attic or crawl space, it increases the likelihood of moving into your HVAC. 

SERVPRO of Pascagoula is trained and has years of experience in removing and replacing insulation before your HVAC is affected. We get right to the root of the issue when dealing with smoke and soot. When we are on the job, we ensure that not only will your property be restored, but it is handled quickly before further damage ensues. Your job is to rest assured your odor problems are being taken of, and our job is to make it "Like it never even happened."

When to make a flood cut.

5/10/2022 (Permalink)

A flood cut is the removal of the bottom 12-24 inches of drywall in a flood affected room. 

Examples of why we flood cut:

  • If we detect there is wet insulation
  • The water is contaminated from the sewage or other storm related contaminates
  • If any microbial growth is detected

After the lower wall portions are removed, any studs or or framing are thoroughly cleaned and disinfected. Once the walls are completely dries, new insulation can easily be installed and the finalization of the build back can continue. 

Our Process:

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds of thousands of gallons from your property, which helps prevent secondary water damage and mold growth. 

We use specialized equipment to remove the remaining water that is harder to access. Out professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. 

SERVPRO of Pascagoula is always here to help! Call us at 228-396-3965

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side.

5/10/2022 (Permalink)

Water damage is not something anyone looks forward to. Obviously, we don’t get any notice that there is about to be a water disaster.

If the house is empty and a supply line breaks, the damage can be extensive. After all, water is looking for a place to go and it always chooses the path of least resistance.

It’s smart to educate yourself about the ways water may enter into your home. Here are a few of the most common sources of water damage:

Toilet seal. A sign of the wax ring failing is the presence of water around the base of the toilet or an unpleasant odor from the toilet.

Damaged water inlet valve. All appliances that require water to do their job have a water inlet valve. This is a common location for leaks to occur.

Clogged gutters. Proper drainage and emptying of the gutters on your home is critical to keep water damage out of your home. Debris can accumulate in the gutters and clog downspouts, causing the water to back up into the fascia and work its way into the house.

Roof problems. The roof is a complex system that requires everything to be working properly to keep the water out of your house. Shingles must be free from damage and installed according to the manufacturer’s specifications. Flashing must be properly installed and stepped so water cannot seep behind and damage the roof structure. As we mentioned above, gutters need to flow freely and be clean of debris.

Sewer lines. Sewer lines flow outside of your home to either a septic tank or municipal sewer system. A septic tank holds the waste in a large tank and it breaks down and drains into field lines. A municipal sewer system has a series of pipes underground that carries the waste away from your home and to the water plant for processing. Once you have identified the problem, the solution is easy to figure out but much more challenging to implement.

Clogged toilet. Toilets drain into the sewer line, as does all drain water from the house. If a toilet won’t drain, the usual cause is a blockage. A blockage can be tackled in any number of ways, but one of the most common is a plunger or a snake. A plunger uses force to move the blockage, and a snake usually breaks up the clog.

With proper home maintenance, you can stay on top of the pipes, appliances and roof systems, as they all having moving parts that occasionally can fail. A little preventive maintenance can save you time and money.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

Commercial Fire Deodorization

5/9/2022 (Permalink)

This is a large commercial fire damage we produced as a result of an electrical malfunction. SERVPRO of Pascagoula had a first responder on site quickly to expedite cleaning, demolition, and deodorization scope and planning. As this was a gymnasium, the vast majority of space was warehouse, with built-in tiered offices and party rooms. Total affected space in the building was 15,500 square feet, which made for an enormous amount of volume to conduct final deodorization. After weeks of demolition and specialized cleaning, we conducted thermal fogging for the final deodorization. Our two technicians donned their proper PPE (Personal Protective Equipment), and fogged the entire cubic area of the gym. The photo shows the fogging after disperse, with the capability of it penetrating into high and small cavities.

Expert Level Cleaning Services

5/9/2022 (Permalink)

About Coronavirus

The Centers for Disease Control and Prevention continues to respond to an outbreak of respiratory disease caused by a new coronavirus that was first detected in China and has now spread internationally. While the virus is termed coronavirus, the sickness that results after infection has been termed COVID-19.

COVID-19 has now been declared a pandemic, which is a global outbreak of a disease.

Expert Level Cleaning Services

SERVPRO franchise professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Need Specialized Cleaning Services?
Call Us Today 1-800-SERVPRO

Our Water Damage Process

5/9/2022 (Permalink)

A lot of people may only have one major water loss in their lifetime. We have a proven process that will make it easy for all of our clients both commercial and residential.

  1. First hour: Within one hour of notification we will call and arrange for service. Help is on the way!
  2. The fourth hour: Within four hours of notification we will be on-site starting the mitigation process. With a quick response, it will save money and reduce the amount of damage done. 
  3. Detailed explanation: A SERVPRO of mandarin Tech will explain the step-by-step process and the approximate time that it will take.
  4. Pretesting: This happens as we work from the source of the damage outward, pretesting for the ability to restore.
  5. The Eighth hour: Within eight hours we will have a full scope of service and communicate this to all materially interested parties.   
  6. Cleaning & Restoration: We will work diligently to restore and get your property back to a preloss condition and taken care of correctly the first time.
  7. Final walk-through: Once all work is complete we will walk through with you to make sure you are satisfied

Remember SERVPRO is always here to help.

5/7/2022 (Permalink)

SERVPRO knows that storms are not set  to a specific schedule, that is why all SERVPRO franchises keep their doors open 24/7/365. We have the resources to handle any size disaster with a quicker response time than any of our competitors. Roof damage caused by thunderstorms is a major problem for homeowners, here are some tips to prevent roof damage to your home:

  • Trim trees and remove dead branches so they will not damage your home if they fall because of wind.
  • Clear gutters and downspouts of debris. As the leaves fall, make sure they are not building up in the gutters. 
  • Check for any roof damage. Pay attention to surface bubbles, areas with missing gravel on flat roofs, damaged or missing shingles or tiles on sloped roofs.
  • Check the flashing on the roof to make sure it is in good condition to help prevent water from seeping through.
  • If your rood needs replacing, consider impact-resistant roofing materials, especially if you live in an area where hail storms are common.

Remember SERVPRO is always here to help. Call your local SERVPRO storm response team at 228-396-3965 for all your storm remediation needs!

After The Storm Water Damage Restoration

5/6/2022 (Permalink)

After a storm causes water damage to your home, it's important for you to obtain professional remediation services. These services will help you restore your property to its pre-water damage condition while preventing structural deterioration and mold growth. There are several essential steps that a water damage restoration company like SERVPRO will take to get your property back in excellent condition.  Water Removal is the first and most important step for the water damage restoration process. Remediation specialists from SERVPRO have a wide range of equipment for use depending on the circumstances and severity of the water intrusion issue. Powerful truck-mounted water pumps, heavy duty wet vacs, and sump pumps are available to extract standing water. These submersible devices can extract high volumes of water. Quickly removing water from submerged rooms or basements is essential for the limiting of water damage in the Biloxi, Ocean Springs, Gulfport, and Pascagoula area. Moisture Mapping is a process that involves the use of detection devices to determine the moisture values present in your home. One of the more prevalent moisture mapping methodologies is infrared detection that differentiates temperature variations in materials, indicating moisture or hidden pockets of water. Additionally, technicians will take high-quality photos to assist them in determining the depth and scope of damages. Moisture meters and hygrometers may also be used. These latter devices utilized in the final inspection, guarantee the removal of moisture and, upon your request, SERVPRO provides written documentation. Mold Inspection and Removal is an integral component of the water damage restoration process. Mycotoxins that are produced from fungi can cause health problems. Residual water can give rise to mold growth if left unaddressed. The skilled technicians from SERVPRO offer mold remediation services as required during the water damage restoration process. We are skilled in antifungal and antibacterial product application to mold-infested areas. Our protocol will contain mold and mold spores to keep them from spreading to uncontaminated areas of your home. We can also implement specialized foggers to deodorize and to remove sources of odors from your living space.  Choose SERVPRO Today! If your property has water damage in need of restoration, call SERVPRO. Our industry experts are IICRC-certified, meaning that they have advanced knowledge and experience in all aspects of water damage restoration. With our on-going e-training in the latest techniques and cutting edge equipment, we offer emergency services to ensure that you can secure detail-oriented restoration work as soon as disaster strikes.

 Highly-Trained Water Restoration Specialists

SERVPRO is a leader in the water damage industry; we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water damage condition. Call us 24/7 for help at (228) 396-3965.

We Are Always Here To Help!

5/6/2022 (Permalink)

Back on April 19, 2017 SERVPRO received a call for help.  The local SERVPRO’s were not able to give the support that was needed to help the people in their city, Houston, TX.  So we assembled our team and headed West.  We were Houston bound to do what every we could to help where ever we could.  Not just our office but SERVPRO’s from all over the US.  Mississippi, Louisiana, Kentucky, Ohio, Alabama and other Texas Franchises were there to help.  We at SERVPRO know what it’s like when a disaster strikes.  We here on the MS Gulf Coast have made this call for Help several times in the past and that is why we are always one of the first to be on site when needed.  These pictures only tell part of the story.  It shows you the damage that a flood can do to a home but not what it can do to a person inside.

Reasons You Need A Fire Extinguisher

5/6/2022 (Permalink)

You could save your home from fire with a fire extinguisher at your ready.

Close your eyes and imagine. You’re at home, or maybe in the office, and you smell ... smoke? Definitely smoke. Fire! You don’t panic, because you’re not the type and you’re prepared. You grab the nearest fire extinguisher, find the flames. You get ready, aim.... and suddenly realize you don’t know how this thing works.

Fire extinguishers can be the first line of defense if fire breaks out in your home or business, but they won’t do you any good if you don’t know how to use them or have the wrong extinguisher for the job. When it comes to fire, plan, prepare and remain calm. Knowing how, when and why to use your fire extinguisher—not to mention which fire extinguisher to use—will increase both your safety and peace of mind knowing you can protect you and your belonging from fire damage.

When to Use a Fire Extinguisher
Home or office, when a fire breaks out you have moments to decide: fight or flight? If you feel even the slightest doubt about handling it yourself, move everyone to a safe place and call 911. Ditto if you don’t know how to use your extinguisher or aren’t sure it’s the right class for the fire you’re fighting; better to let the pros handle it than to try to navigate the learning curve mid-fire.

If you decide you can safely put out the fire, grab the extinguisher and get busy, after you locate a safe way out. If you spot a clear exit but it doesn’t look to stay clear long, get out now.

What Kind of Extinguisher to Use
Home- and business owners can choose from five types of fire extinguishers:

  • Class A: for a fire involving normal combustibles and flammables, including cloth, paper and wood
  • Class B: for a fire involving flammable liquids like gas, oil, paint, paint thinner and solvents
  • Class C: to fight a fire involving electrical equipment/appliances that are plugged in and receiving power—electric drills, table saws, computer equipment, televisions, wiring and fuse boxes, for example
  • Class D: to put out a fire involving combustible metals—magnesium, sodium, zirconium, etc. (Note: Don’t try to fight this kind of fire unless you’ve been specifically trained for it!)
  • Class K: for fires typically found in restaurants, involving cooking oil and commercial-grade cooking equipment

Some fires involve several or all of the above. Fortunately, fire extinguishers are labeled not only with the types of fire they’re designed to fight, but with the types of fire you should avoid using them on. Example: Never use a Class A extinguisher on a Class B or C fire—the results could be deadly!

Fire Extinguisher How-to

  1. Stand six to eight feet away from the flames.
  2. Make sure you have a clear exit, in case the fire spreads or flames out of control.
  3. Pull the pin to unlock the operating lever.
  4. Aim the hose at the base of the fire.
  5. Press the lever located above the handle to release the agent.
  6. Use a back-and-forth sweeping motion to saturate the base of the fire until the flames are extinguished.
  7. Continue the process if the fire re-ignites.
  8. If the fire doesn’t go out or spreads, get to safety.

Extinguisher Safety Tips

  • Install fire extinguishers in areas where fires are likely to break out, including kitchens and break rooms.
  • Check periodically to make sure all fire extinguishers are fully charged.
  • Show every family member or employee where the fire extinguishers and fire alarms are located.
  • Train yourself, your loved ones and your co-workers to use the equipment properly.

Even with a fire extinguisher, some fire damage will occur. When this happens, call your local SERVPRO of Biloxi (228)396-3965. They live and work in the local community just like you and they can help make it, "Like it never even happened."

SERVPRO of Biloxi and IICRC Standards

5/5/2022 (Permalink)

SERVPRO of Biloxi is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) create the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Soot Removal After The Fire

5/4/2022 (Permalink)

When a fire happens, it causes soot. (Soot: A black powdery or flaky substance consisting largely of amorphous carbon, produced by the incomplete burning of organic matter.) If the HVAC system is on during a fire then it can spread the soot in the house by circulating the air throughout. 

While it may take some time to remediate a fire, it is important that the soot is wiped down with appropriate cleaning agents and in a timely manner. If soot is left on any surface to long it can breakdown that surface and cause damage to walls, furniture, and other surfaces.  

SERVPRO of Biloxi, Ocean Springs, Gulfport, and Pascagoula can do Fire restoration.

This picture shows just one wipe down of a wall in the home where we did a structure clean after a fire. Some surfaces can take longer to clean, depending on the texture of the wall and how much soot there is on the surface.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Your Commercial Carpet Experts

5/4/2022 (Permalink)

Let SERVPRO of Biloxi help you with all your carpet cleaning needs. Here at SERVPRO of Biloxi, we use more than 100 exclusive cleaning products and award winning training to get your carpet looking restored and rejuvenated. Below are some common misconceptions about having your carpets professionally cleaned.

  1. The only reason to have your carpets cleaned is to remove the dirt.
  • In fact the IICRC standards for carpet cleaning S100, the CRI carpet and Rug institute, and United States EPA all state that: CARPETS MUST BE CLEANED FIRST FOR HEALTH, AND THEN FOR APPERARANCE. Studies conducted by the EPA have proven that the indoor air quality of many buildings is more polluted than the outdoor air.
  • Carpets act like a huge filter that traps all sorts of pathogens, toxins, and bio pollutants. For example tobacco smoke is a common toxin found in soiled carpets. Tobacco smoke contains more than 4,000 different chemical compounds. Even if you, your family member or friends don’t smoke, the chemicals and so many others are picked up by your shoes, tracked into your house and deposited in your carpet.
  • Therefore in addition to removing dirt and soil, you may want to consider the health issues and indoor quality issues related to pollutions in your carpets. Having your carpets cleaned at least once a year will maintain a clean environment for you, your family, and friends.
  1. Having the right equipment is all a company needs to clean your carpets properly.
  • This is simply not true. Many companies have top of the line equipment but do not know how you use it. You probably know someone who bought the most high tech cell phone on the market and does not know how to us it properly. The same thing happens with carpet cleaning equipment.
  • At SERVPRO of Biloxi, our equipment specialist go through extensive training with our production managers on how to properly use the equipment and the do’s and don’ts when cleaning carpets. They are also trained on more than 100 products so they know exactly what products to use on all type of carpet.

SERVPRO of Biloxi is dedicated to excellence. We are proud of the products we sell and the service we give. We are committed to our customers and treat them with honesty and integrity. Let us help you keep you, your family, and friends’ safe. Call us today to make an appointment to have your carpets cleaned by the professionals at SERVPRO of Biloxi at 228-396-3965.

Before You Leave Town, Check These Items Off Your List

5/3/2022 (Permalink)

Going on vacation should be relaxing and worry-free, which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO ready so you don’t come back to damages in your home. Here are some tips for preparing your home provided by SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula.

Make Arrangements with an Emergency Contact.

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on lights will give the impression someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Here is a link to the US Post Office.

Take plumbing and electric precautions.

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank, or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season. Keeping your thermostat at 55-60 degrees in the winter and 75-80 degrees in the summer should help control usage.

 Right before you leave:

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly.
  • Go on one last walk through of your house to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

 If you come back from vacation and encounter damage to your home, call SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula 228-475-3473. We clean up mold, fire, or water damage to your home or business on the Gulf Coast.

Prepare Before The Flood

5/3/2022 (Permalink)

According to the National Flood Insurance program, flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner’s insurance policies so it may be necessary to buy a separate flood policy for your home.

  Here are a couple of tips to keep water from entering your home during a heavy rain event:

1.    Fix foundation leaks that may allow water to enter your home.

2.    Make sure your roof is secure and protected.

3.    Clear gutters and drains.

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Pascagoula is ready to respond at any time.

228-396-3965

Locally Owned, with National Resources

We are proud to be an active member of these gulf coast communities. SERVPRO of Pascagoula is locally owned and operated so we’re already nearby and ready to help residents with any-sized smoke and fire damage emergencies. Call us 24/7 for help. (228) 396-3965.

Getting Rid of Mold in Your Bathroom

5/2/2022 (Permalink)

Your bathroom is the number one room in residential and commercial buildings susceptible to mold growth. Mold can be found indoors and outdoors; however, it is more dangerous to people's health when found indoors. At the first sign of mold's toxic fungus, action needs to be taken to help prevent the rapid spread of mold spores. 

Bathroom Ventilation and Moisture

Bathrooms develop a great deal of moisture from showers, baths, and the humidity in the air. This is what causes mold spores to grow. Without proper ventilation, the wet areas of the bathroom do not dry properly leaving a perfect opportunity for mold spores to colonize and spread throughout the room.

Flood Damage and Mold Growth in Bathrooms

Bathrooms, much like kitchens, are prone to floods and water damage in both residential and commercial property. It takes only 48 hours for an untreated area exposed to excess moisture to develop colonized mold spores. Mold can damage residential and commercial properties, but it is more detrimental to commercial property because it can cause a business to have to close down for repairs. Interrupting the flow of business can cost more than the necessary mold remediation to remedy the problem.

Mold Removal Products 

Mold is hazardous to the inhabitants of any residential or commercial property. Remedying the issue is not as simple as one would like it to be. The Institute of Inspection Cleaning, Restoration Certification (IICRC), and the Environmental Protection Agency (EPA) suggest mold in an excess of three square feet should be remediated by a licensed and certified mold remediation firm immediately at the onset of mold spore growth. Certified firms are recommended because they are more likely to follow the IICRC S520 guidelines for mold remediation. The IICRC S520 guidelines were designed to protect the technicians performing the mitigation and the property's inhabitants. 

A bathroom with a mold outbreak is likely to have a reoccurrence even after remediation. The best way to prevent this from happening is to address the moisture issue before hiring a remediation expert to treat the infected space. Without addressing the overall moisture issue, mold will continue to reappear and cost you a great deal of money in damages. 

There are many companies with the ability to remediate your bathroom space; however, SERVPRO is one of the leading remediation experts in the country. They have a reputation for providing great customer service. If you have any additional questions about mold and how to treat it, you can consult with SERVPRO. They will give you all the information you require.    

A Small Leak Could Result In A HUGE Problem

4/28/2022 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO of Biloxi, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster. Available 24/7 (228) 396-3965

Serving America Since 1967

4/28/2022 (Permalink)

SERVPRO® Franchise Professionals have been helping home and business owners recover from fire damages across the United States.

SERVPRO® Franchise Professionals have been helping home and business owners recover from fire damages across the United States.

Over 2,000 Franchises Nationwide

More locations means faster response. A SERVPRO® Franchise Professional can usually be on-site within four hours to help protect the structure, business and personal property.

SERVPRO® National Call Center Served 313 Insurance and Property Management Companies and Their Clients Nationwide in the Last Year Alone.

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore, the less that needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rates too!

24-Hour Emergency Service

 In our business, you need us fast! The sooner we arrive, the better the chance we can reduce damage and save money. Franchise Professionals are available 24 hours a day, seven days a week, 365 days a year.

Trained, Uniformed Franchise Professionals

A trained, uniformed and equipped SERVPRO® Franchise Professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

References

From large commercial environments to small residential losses, SERVPRO® Franchise Professionals understand your loss is the job that matters most! We will be happy to provide references so you can feel confident that SERVPRO® is the best system to service your needs.

It's Is That Time Of Year Again...Storm Season.

4/27/2022 (Permalink)

SERVPRO knows that storms are not set  to a specific schedule, that is why all SERVPRO franchises keep their doors open 24/7/365. We have the resources to handle any size disaster with a quicker response time than any of our competitors. Roof damage caused by thunderstorms is a major problem for homeowners, here are some tips to prevent roof damage to your home:

  • Trim trees and remove dead branches so they will not damage your home if they fall because of wind.
  • Clear gutters and downspouts of debris. As the leaves fall, make sure they are not building up in the gutters. 
  • Check for any roof damage. Pay attention to surface bubbles, areas with missing gravel on flat roofs, damaged or missing shingles or tiles on sloped roofs.
  • Check the flashing on the roof to make sure it is in good condition to help prevent water from seeping through.
  • If your rood needs replacing, consider impact-resistant roofing materials, especially if you live in an area where hail storms are common.

Remember SERVPRO is always here to help. Call your local SERVPRO storm response team at 228-396-3965 for all your storm remediation needs!

What To Do When We Are On Our Way

4/27/2022 (Permalink)

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging
  • Have A Water Damage Emergency?
    Call 1-800-SERVPRO

Let SERVPRO of Biloxi help you with all your carpet cleaning needs.

4/26/2022 (Permalink)

Here at SERVPRO of Biloxi, we use more than 100 exclusive cleaning products and award winning training to get your carpet looking restored and rejuvenated. Below are some common misconceptions about having your carpets professionally cleaned.

  1. The only reason to have your carpets cleaned is to remove the dirt.
  • In fact the IICRC standards for carpet cleaning S100, the CRI carpet and Rug institute, and United States EPA all state that: CARPETS MUST BE CLEANED FIRST FOR HEALTH, AND THEN FOR APPERARANCE. Studies conducted by the EPA have proven that the indoor air quality of many buildings is more polluted than the outdoor air.
  • Carpets act like a huge filter that traps all sorts of pathogens, toxins, and bio pollutants. For example tobacco smoke is a common toxin found in soiled carpets. Tobacco smoke contains more than 4,000 different chemical compounds. Even if you, your family member or friends don’t smoke, the chemicals and so many others are picked up by your shoes, tracked into your house and deposited in your carpet.
  • Therefore in addition to removing dirt and soil, you may want to consider the health issues and indoor quality issues related to pollutions in your carpets. Having your carpets cleaned at least once a year will maintain a clean environment for you, your family, and friends.
  1. Having the right equipment is all a company needs to clean your carpets properly.
  • This is simply not true. Many companies have top of the line equipment but do not know how you use it. You probably know someone who bought the most high tech cell phone on the market and does not know how to us it properly. The same thing happens with carpet cleaning equipment.
  • At SERVPRO of Pascagoula, our equipment specialist go through extensive training with our production managers on how to properly use the equipment and the do’s and don’ts when cleaning carpets. They are also trained on more than 100 products so they know exactly what products to use on all type of carpet.

SERVPRO of Biloxi, is dedicated to excellence. We are proud of the products we sell and the service we give. We are committed to our customers and treat them with honesty and integrity. Let us help you keep you, your family, and friends’ safe. Call us today to make an appointment to have your carpets cleaned by the professionals at SERVPRO of Pascagoula at 228-396-3965.

There For Our Community 24/7

4/26/2022 (Permalink)

Back on April 19, 2017 SERVPRO received a call for help.  The local SERVPRO’s were not able to give the support that was needed to help the people in their city, Houston, TX.  So we assembled our team and headed West.  We were Houston bound to do what every we could to help where ever we could.  Not just our office but SERVPRO’s from all over the US.  Mississippi, Louisiana, Kentucky, Ohio, Alabama and other Texas Franchises were there to help.  We at SERVPRO know what it’s like when a disaster strikes.  We here on the MS Gulf Coast have made this call for Help several times in the past and that is why we are always one of the first to be on site when needed.  These pictures only tell part of the story.  It shows you the damage that a flood can do to a home but not what it can do to a person inside.

Our Fire Restoration Services

4/26/2022 (Permalink)

Gulfport, MS Fire Damage Restoration including Smoke and Soot Cleanup| SERVPRO of Biloxi / Ocean Springs / Gulfport / Pascagoula

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

We are Always Here to Help! 228-396-3965

We Are On The Way To Help!

4/26/2022 (Permalink)

What you can do until help arrives

Water Tips  |  Fire Tips   |  Biohazard Tips   |  Mold Tips

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (228) 475-3473

We have Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Commercial Mitigation Services

4/25/2022 (Permalink)

Sprinkler systems can be a common source of water damage in commercial facilities. While their benefits far outweigh their cons, both properly and improperly working sprinkler systems can contribute to a flooded facility. In this case, a fire in an adjacent building caused the sprinkler system in this building to go off over the weekend. The sprinkler shut-off was eventually found but not until the damage had affected 36,000 sq ft of the facility. If this was your facility, what would you do?

Choose a Trained Professional

When your facility is affected, it is important to call a commercial drying specialist such as SERVPRO of Biloxi.  At SERVPRO of Biloxi, we understand that every hour closed leads to an hour lost of productivity and potential revenue. Commercial damage restoration produces unique challenges so it is very important to choose a trained professional with a proven track record. 

At SERVPRO of Biloxi, we will respond immediately to your damage regardless of size or scope. When your facility is affected, no job is too big or too small.

Restoring Your Gulfport or Biloxi Commercial Property After A Water Damage Event

4/21/2022 (Permalink)

Flooding and water damage events at Gulfport or Biloxi commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our team is trained to be mindful of environmental and legal concerns. We understand that every hour that is spent cleaning up is lost revenue.  So when an emergency arises in your business, give us a call and we will be there fast with the help you need. 

SERVPRO of Biloxi is trained to eliminate odors.

4/21/2022 (Permalink)

As experts in deodorization, SERVPRO of Pascagoula is trained to eliminate odors.

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized in fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor by doing Thermal fogging.

What is Thermal fogging?

Thermal fogging is an effective smoke odor removal procedure because it recreates the fire related properties of heat and pressurization. Porous material pick up thermally activated deodorant droplets in the same manner in which they picked up the smoke odors, closely duplicating what occurs during a fire.

HOW IT WORKS:

Negative pressure is created by the gas flow to the engine tube, causing the intake valves to open. This allows more air to pass through the venturi of the carburetor, which aspirates fuel from the carburetor in a combustion chamber mixture that is ignited by the spark plug at many times per second. The exhaust emission of a pulse-jet engine is low in pollutant components because the combustion is completed and burned to non-pollutant end products.

Call SERVPRO  for any questions or services.

228-396-3965

Be Prepare In The Case Of An Emergency

4/21/2022 (Permalink)

Emergency Planning

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

 https://www.ready.gov/sites/default/files/5.2.1.0%20Risk%20Assessment%20Process.png

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO of Pascagoula has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis (https://www.ready.gov/business-impact-analysis) of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Pascagoula; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

SERVPRO of Pascagoula services Biloxi, Ocean Springs, Gulfport, Pascagoula, and some surrounding areas. It’s best to call us directly 228-396-3965. Emergency Services available 24 hrs. a day. 

Stay Calm Help Is On The Way

4/21/2022 (Permalink)

What you can do until help arrives

Water Tips  |  Fire Tips   |  Biohazard Tips   |  Mold Tips

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (228) 396-3965

We have Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Stay Calm Help Is On The Way

4/21/2022 (Permalink)

What you can do until help arrives

Water Tips  |  Fire Tips   |  Biohazard Tips   |  Mold Tips

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (228) 396-3965

We have Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Pascagoula are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO Offers 24/7 Service

4/21/2022 (Permalink)

SERVPRO of Biloxi/Ocean Springs/Gulfport provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Biloxi, Gulfport, Ocean Springs, and Pascagoula. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

 Have Questions? Call Us Today – (228) 396-3965

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Biloxi, Gulfport, Ocean Springs, or Pascagoula commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Storm Season is Just Around the Corner!

4/20/2022 (Permalink)

Our Coast has been battered by hurricanes, flooding and severe thunderstorms. We know firsthand the extensive damage extreme weather can cause and how long a recovery process can be. SERVPRO’s goal is to get you back in your fully restored home or business faster.

Storm damage does not just affect outside structures, but can damage even small possessions inside our homes. SERVPRO strives to save as much of your belongings as possible through our extensive restoration process so that you can keep, rather than replace, your items.

This process includes services such as dry cleaning, wet cleaning, foam cleansing and abrasive cleaning. We can even offer move-out services when your home requires more in-depth cleaning. We can bring your home back to preloss condition, no matter what it takes.

Your Nose Can Detect Water Damage

4/20/2022 (Permalink)

Even small water damages have the potential to cause structural damage over time. The key to avoiding future problems is to call SERVPRO of Biloxi, Ocean Springs, and Gulfport at 228-396-3695 as soon as a water damage occurs.

We have the equipment and expertise to find any unseen water before secondary damage or mold occurs. Here are some of the tools SERVPRO uses during water damages:

Moisture Sensors-are used to detect moisture in carpets, baseboards, walls, and flooring.

Moisture Meters-are used to determine the actual moisture content in various materials. These readings allow SERVPRO to monitor the drying process.

Thermo hygrometers -measure temperature and relative humidity. Our IICRC (Institution of Inspection Cleaning and Restoration Certification) technicians are trained to create the type of environment most conductive to drying.

When you have a water loss you can trust in SERVPRO to make it "Like it never even happened."

Call your local office at 228-396-3965.

SERVPRO of Biloxi/Ocean Springs/Gulfport provides 24-Hour Immediate Service

4/20/2022 (Permalink)

SERVPRO of Biloxi/Ocean Springs/Gulfport provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Biloxi, Gulfport, Ocean Springs, and Pascagoula. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

 Have Questions? Call Us Today – (228) 396-3965

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Biloxi, Gulfport, Ocean Springs, or Pascagoula commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

When the Thunder Rolls and the Lighting Strikes

4/20/2022 (Permalink)

According to the National Flood Insurance program, flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner’s insurance policies so it may be necessary to buy a separate flood policy for your home.

  Here are a couple of tips to keep water from entering your home during a heavy rain event:

1.    Fix foundation leaks that may allow water to enter your home.

2.    Make sure your roof is secure and protected.

3.    Clear gutters and drains.

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Biloxi is ready to respond at any time.

Locally Owned, with National Resources

We are proud to be an active member of these gulf coast communities. SERVPRO of Biloxi is locally owned and operated so we’re already nearby and ready to help residents with any-sized smoke and fire damage emergencies. Call us 24/7 for help. (228) 396-3965

Don't Come Home to a Mess

4/20/2022 (Permalink)

Going on vacation should be relaxing and worry-free, which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO ready so you don’t come back to damages in your home. Here are some tips for preparing your home provided by SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula.

Make Arrangements with an Emergency Contact.

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on lights will give the impression someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Here is a link to the US Post Office.

Take plumbing and electric precautions.

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank, or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season. Keeping your thermostat at 55-60 degrees in the winter and 75-80 degrees in the summer should help control usage.

 Right before you leave:

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly.
  • Go on one last walk through of your house to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

 If you come back from vacation and encounter damage to your home, call SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula 228-396-3965. We clean up mold, fire, or water damage to your home or business on the Gulf Coast.

We Are Your Trusted Professionals For Over 50 Years.

4/20/2022 (Permalink)

SERVPRO is the only mitigation company with national advertising. You know us and trust us. Effective results are the results of consistent training and execution.

Since 1967, SERVPRO Industries, Inc. has been redefining and improving the mitigation and restoration industries. In 1992, the SERVPRO National Training Center was developed specifically to teach restoration and mitigations skills to insurance industry employees, as well as Franchise owners. SERVPRO has been a state –approved Continuing Education Course Location and an IICRC-approved school since 1997. In May of 2005, SERVPRO moved to a new corporate location with an innovative and much larger Training Center.

SERVPRO Industries, Inc. is one of nine organizations qualified to offer the Applied Structural Drying course. The Applied Structural Drying course covers the effective, efficient, and timely drying of water-damaged structures and contents, using comprehensive classroom and hands-on training, in order to facilitate appropriate decision-making within a restorative drying environment. Students will experience live, hands-on use of instruments, extraction systems, drying equipment, and chemistry use in an actual flooded building situation.

Let Our Professionals Take It From Here

4/20/2022 (Permalink)

SERVPRO specializes in water, fire, and mold remediation on all size commercial properties. We create value for your company by greatly decreasing the amount of time it takes to get your commercial residence back in business.

SERVPRO knows how important it is to have a professional clean looking business, so when disaster strikes your commercial property you want well trained professionals to get your business back to normal and make it look "Like it never even happened." Our technicians have experience and knowledge to protect your assets while keeping your cost concerns in mind.

SERVPRO strives to be fast and efficient to get you up and running in the quickest time possible. 

SERVPRO Biloxi is on call 365 a year, 7 days a week, 24 hours a day. Make us your top priority after a disaster strikes your business. 

Call us 228-396-3965 or email us at sp8684@SERVPRObiloxi.com 

Commercial Fire Deodorization

4/12/2022 (Permalink)

This is a large commercial fire damage we produced as a result of an electrical malfunction. SERVPRO of Biloxi had a first responder on site quickly to expedite cleaning, demolition, and deodorization scope and planning. As this was a gymnasium, the vast majority of space was warehouse, with built-in tiered offices and party rooms. Total affected space in the building was 15,500 square feet, which made for an enormous amount of volume to conduct final deodorization. After weeks of demolition and specialized cleaning, we conducted thermal fogging for the final deodorization. Our two technicians donned their proper PPE (Personal Protective Equipment), and fogged the entire cubic area of the gym. The photo shows the fogging after disperse, with the capability of it penetrating into high and small cavities

Restoring Your Gulfport/Biloxi Commercial Property After A Water Damage Even

4/6/2022 (Permalink)

Flooding and water damage events at Biloxi commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Biloxi

SERVPRO of Biloxi specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Don't Let Water Destroy Your Home

4/5/2022 (Permalink)

Water damage is not something anyone looks forward to. Obviously, we don’t get any notice that there is about to be a water disaster.

If the house is empty and a supply line breaks, the damage can be extensive. After all, water is looking for a place to go and it always chooses the path of least resistance.

It’s smart to educate yourself about the ways water may enter into your home. Here are a few of the most common sources of water damage:

Toilet seal. A sign of the wax ring failing is the presence of water around the base of the toilet or an unpleasant odor from the toilet.

Damaged water inlet valve. All appliances that require water to do their job have a water inlet valve. This is a common location for leaks to occur.

Clogged gutters. Proper drainage and emptying of the gutters on your home is critical to keep water damage out of your home. Debris can accumulate in the gutters and clog downspouts, causing the water to back up into the fascia and work its way into the house.

Roof problems. The roof is a complex system that requires everything to be working properly to keep the water out of your house. Shingles must be free from damage and installed according to the manufacturer’s specifications. Flashing must be properly installed and stepped so water cannot seep behind and damage the roof structure. As we mentioned above, gutters need to flow freely and be clean of debris.

Sewer lines. Sewer lines flow outside of your home to either a septic tank or municipal sewer system. A septic tank holds the waste in a large tank and it breaks down and drains into field lines. A municipal sewer system has a series of pipes underground that carries the waste away from your home and to the water plant for processing. Once you have identified the problem, the solution is easy to figure out but much more challenging to implement.

Clogged toilet. Toilets drain into the sewer line, as does all drain water from the house. If a toilet won’t drain, the usual cause is a blockage. A blockage can be tackled in any number of ways, but one of the most common is a plunger or a snake. A plunger uses force to move the blockage, and a snake usually breaks up the clog.

With proper home maintenance, you can stay on top of the pipes, appliances and roof systems, as they all having moving parts that occasionally can fail. A little preventive maintenance can save you time and money.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

Ushering in a New Standard | SERVPRO® of Biloxi/Ocean Springs/Gulfport

4/4/2022 (Permalink)

If you’re in business or if you have a home, you know it’s your job to make sure everything runs as it should. You have to manage limited resources an

Prepared and Ready Right Now

Disasters are what we handle for a living, and we’re ready at a moment’s notice to help you recover. After all, we know you don’t have time to wait when water or fire damage has occurred.

We’re already ready so we don’t have to get ready.

Agility Makes Us Faster to Your Disaster

We know that every second counts when a catastrophe happens.

Mold can start grow in as little as 24 to 48 hours. A quick response, is important after a disaster and with a local office right here, you’ll obtain the benefit of a national network of recovery experts with a local response time.

Our Techs Are Instructed on Both Commercial and Residential Disaster Mitigation

Disasters are indiscriminate, and they affect homes and business alike. We’re trained to handle damage in both places.

We can provide you with a custom solution and get your home or business back to normal fast.

Our Restoration Services Make It “Like it never even happened.”

We take pride in seeing your restoration through to the very end. So much so that our customers have declared us as the top experts in the recovery and restoration business.

All because we care about what we do for you!

We Adapt to New Disasters

We’re agile, and we adapt quickly. Disease prevention wasn’t really a point of emphasis in the past. However, because of the COVID-19 pandemic, it now is. We can provide custom sanitization solutions that go far beyond normal cleaning services.

If you want to promote to your customers that you provide a safe and clean working and shopping environment, we can provide that hyper-clean space and instill confidence at the same time.

We all know disasters happen. When they do, your local SERVPRO is ready to take on the task of recovery and restoration so you can get back to your daily life.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO of Biloxi/Ocean Springs/Gulfport.

Trustworthy Restoration Companies Have These Traits | SERVPRO® of Biloxi/Ocean Springs/Gulfport

4/4/2022 (Permalink)

You can rest easy knowing you’ve got the trusted leader in the restoration industry on the line, SERVPRO of Biloxi/Ocean Springs/Gulfport.

It makes no difference the type of disaster that befalls you, from thunderstorms to tornadoes to house fires, chances are you may need damage restoration services at some point.

When that time comes, you’re going to have to make a decision quickly and decide who you want to hire for your restoration.

Service companies come in all shapes and size. Here are a few questions you need answered as you consider a partnership with a service company:

Are They Reliable?

Reliability is important. Not everyone that shows up after an emergency is there to help. Disasters seem to bring the scammers out in droves. They want a fast dollar with little or no actual work being completed.

We’ve been around for decades, and we’re not here today and gone tomorrow! We have earned our reputation working for millions of satisfied customers.

We also work with trusted national brands like the PGA Tour, which accept nothing less than the highest-quality services to maintain their affiliated facilities and tour stops.

Can They Act Fast?

When disaster strikes, you’ll need assistance quickly. Recovery and remediation need to start as soon as possible after the disaster itself has subsided.

That why we’re here 24 hours a day, seven days a week so we can respond to your emergency.

What Other Resources Are Available?

SERVPRO of Biloxi/Ocean Springs/Gulfport is locally owned and operated, which means there’s always a team right here in southern Mississippi ready to act. But when a hurricane comes or a surge of activity is at hand, your local franchise is backed by the full, nationwide network of SERVPRO franchises.

So when disaster strikes and there is a rush of trouble, we’ll be sending in highly trained experts to assist and ensure each and every homeowner gets the service they deserve.

When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.

SERVPRO Is the Partner You Always Needed | SERVPRO® of Biloxi/Ocean Springs/Gulfport

4/4/2022 (Permalink)

SERVPRO of Biloxi/Ocean Springs/Gulfport is your local commercial restoration expert. Contact us today should you experience any damage.

When you own a business or manage a property, you know that you need all hands available in order to keep things running smoothly. Keeping a business afloat means taking all the help you can get, and even still, a major loss or a disruption can spell disaster for commercial properties.

Your retail space, rental property or facility has a silent partner available for recovery and cleanup needs right here in our coastal backyard with SERVPRO. We are ready to be an ally invested in your company, carrying the burden of cleaning and restoration for your business success plan.

Large loss recovery. Flooding, fires and storms are the leading causes of financial loss for businesses. These events cause massive damage across the United States, which is only compounded when action isn’t taken quickly. Our coast has seen the destruction left behind after even a small hurricane, and we understand how devastating a storm can be to a business. SERVPRO is ready to respond 24 hours a day with our top-tiered trained employees and proven emergency services to shorten your downtime and speed your recovery.

Emergency Ready Plan. When your business is prepared, recovery can begin before a disaster strikes. We can work with you to create the perfect plan that you enact the moment it is needed. Our Emergency Ready Plans are created to comprehensively cover your needs and can include everything from alternate meeting and work locations, to chain of command protocol and temporary vendors. When you say “go,” the plan kicks into action and your business starts down the road to restoration.

Cleaning of all kinds. While you may have seen our trucks rolling in after a storm, SERVPRO has also been cleaning for a long time. Our professional cleaning service covers your business from floor to ceiling. Whether you have general cleaning needs like carpets or high traffic areas, or specialty needs like trauma site cleanup and safe biohazard removal, there isn’t a scenario we haven’t seen and we can clean it all.

Restoration services. Heavy rains bring flooding. The new employee burned lunch in the kitchen. A pipe burst when the temperatures dropped on one of our unusually cold days. Your business will have lots of reasons for needing restoration, and SERVPRO of Biloxi/Ocean Springs/Gulfport is prepared for them all. We can cover water removal to reconstruction to get your business back in action faster.

Industry specialization. We have lived on the coast for a long time and understand the needs of our flood-prone area. SERVPRO has both the equipment and training to take care of any business in our area no matter what the unique or specific needs may be. In many cases, we can enclose the area we are working in so that you can continue to conduct your business while we work.

Whatever your recovery need may be, and whatever your commercial property may require, trust SERVPRO to get the job done. Contact us today to get started on an Emergency Ready Plan or find out how we can serve your business.

The Full-Service Restoration Services Partner You Deserve | SERVPRO® of Biloxi/Ocean Springs/Gulfport

3/19/2022 (Permalink)

When you need cleanup and recovery of any kind, you can trust SERVPRO of Biloxi/Ocean Springs/Gulfport to get the job done.

At SERVPRO, we know that we are recognized as being a cleaning company, and while that’s true, we’re so much more than that! We can not only clean, but we can also restore or reconstruct your home or business.

Here are the services that we provide home and business owners:

Water damage recovery. If you were to spring a leak in your home or a flash flood took over your living room floor, you could count on us to be there in no time. We will be ready to clean and restore whatever is necessary.

Fire damage recovery. A fire is reported every 23 seconds in the United States, and this is a downward trend. Fires can produce a lot of damage; besides the obvious, you can deal with things like soot and smoke. This is why when you call us, we bring out the heavy-duty equipment.

Mold removal. If you have dealt with mold damage to your home or business, you are aware that it can threaten the structure of your home. Because mold can be so dangerous and will likely spread, it’s best to let the professionals handle it for you.

Storm recovery. Whether your home or business has been struck by lightning or demolished by a tornado, you can count on SERVPRO to be there for you throughout the whole process.

Commercial needs. Business owners receive the same treatment and services that we provide homeowners, plus a few extra, like specialized cleaning and care to help you ensure that your business is clean and presentable for employees and customers.

General cleaning. Whether it’s a home or business, both need cleaning. The reality is that cleaning is a tedious task that tends to get pushed to the side. That’s why we offer these services to give your space a heavy-duty clean that you will crave.

Specialty cleaning. There are things in a home or business that sometimes need special attention, like air ducts or document restoration. Basically, if it can get dirty, we will get it cleaned.

Construction. There are times that restoring a home or business is not an option, and while that can be extremely overwhelming, you have professionals on your side. We will reconstruct your place and have it looking as good as it did before.

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done. 

Stay Prepared With Our Emergency Ready Plan | SERVPRO® of Biloxi

3/19/2022 (Permalink)

If the day comes where your business is hit with disaster or emergency, you can rest assured SERVPRO of Biloxi/Ocean Springs/Gulfport will be there to

On the coast, we know that local business is the heart of our culture. Our small businesses keep our towns running but keeping a business running is a lot.

You have your staff to take care of, payroll to make and a social media presence to maintain, all while competing in a marketplace with an ever-changing landscape. Your full-time job can quickly become an overtime job.

But don’t let emergency planning fall by the wayside. One business disruption can derail a small business permanently. FEMA reports that 40% of small businesses never reopen after a natural disaster, and another quarter of those businesses that do reopen are forced to close within a year.

This is something that all of us on the coast have felt firsthand after a hurricane, yet we also know that having a good plan in place can shorten our time away from our business. SERVPRO of Biloxi/Ocean Springs/Gulfport is ready to get your business ready for anything that may come our way.

Three-quarters of all small businesses do not have a plan in place in the event of an emergency or disaster. Don’t let poor disaster planning derail your business flow.

Our Emergency Ready Plan can keep your business moving forward with a clear and concise plan. Our experts will evaluate your business needs and create a comprehensive plan that covers everything from data recovery and backup to alternate work locations. With our Emergency Ready Plan, you and your team will know the chain of command, alternate vendors to rely on and much more.

Our coast has faced so many challenges. SERVPRO of Biloxi, Ocean Springs and Gulfport is proud to serve alongside you in order to maintain the businesses that make our area so unique.

Natural disasters and emergencies are not something we want to think about. But when they happen, we don’t want to find ourselves adding to the alarming statistics by getting off-track. Reach out to us today and get your Emergency Ready Plan started.

When your business is ready to prioritize planning and safety to prevent extended downtime, contact SERVPRO to get the Emergency Ready Plan underway from the folks who know all there is to know about disaster and recovery.

Spring Comes Along With a Variety of Extreme Weather

3/19/2022 (Permalink)

Extreme temperature changes can lead to the possibility of severe weather. SERVPRO of Biloxi/Ocean Springs/Gulfport is a click away if you experience

The United States is one of the largest nations in the world. Our size is second only to Russia and Canada, although China is also larger if you don’t count all outlying U.S. territories.

In an area this big weather is anything but a monolith—different parts of the country experience vastly different weather patterns and that means a variety of weather threats over the time span of a year.

As spring approaches and warm air becomes more common across our states, let’s look at the weather patterns different geographic locations can experience, and specifically what we can anticipate here on the Mississippi Coast.

Far from our coast, the southern West Coast warms up much faster and to a much higher extreme than we experience. Residents on this side of our nation will have to look out for excessive heat waves that can endanger lives and safety. The South Pacific area, including Hawaii, will be on alert for possible tsunamis caused by earthquakes.

The middle of the country from Iowa to Texas can expect windstorms, derechos and the risk of wildfires, which are easily spread when winds are high and seasons are dry. While we don’t often have fire concerns around our coastal towns, we certainly can relate to why much of the middle states are called Tornado Alley, with such a high concentration of tornadoes occurring.

Much like our neighbors in the middle of the country, here in our Southern region we can anticipate severe thunderstorms and tornadoes. Our warm springs and coastal location also mean that we are threatened with early season hurricanes, while our neighbors have to watch for strong riptides.

Those in the Pacific Northwest region are prone to heavy rain over the spring months, which can cause flooding and water damage issues. Higher elevations stay colder and are often still dealing with snow. The melting and runoff from that can cause even more problems for residents in this area.

The Upper Midwest and Northeast regions experience very different weather than we are accustomed to on the Coast during spring. Winter’s chill hangs on longer there than any other area in the United States, with the weather often not warming until summer. Residents from Maine to the Dakotas can expect dangerously cold temperatures and the possibility of snowstorms and blizzards.

Most days our weather on the Coast is the ideal mix of warm and sunny, but we are no strangers to severe weather as well. While the dangers vary across our nation, no matter where you live, it pays to be prepared.

If extreme weather leaves you with damage from water, fire or other elements, help is a click away. Contact SERVPRO for fast, expert recovery.

Working Around the Clock | SERVPRO® of Biloxi/Ocean Springs/Gulfport

1/28/2022 (Permalink)

With life so busy these days, most people appreciate a notice of some kind before you drop by their home. Most people want to ensure their homes are tidied up and ready for company.

However, disasters or accidents don’t typically pick up the phone and let you know when they’re coming! They show up when it’s convenient for them, not you. And of course, it’s not in your preferred time frame.

So when these things happen to your home or business, you need to be able to call someone who can help you restore your place in a hurry. Here’s why:

After a fire. The flames of a fire can destroy a lot in very little time, but there are many other side effects that can destroy your things as well. Things like soot or smoke that can bake into the fabrics or structure of your home or business.

And these things don’t go away on their own, it’s something that will take professionals to come in and remove it. The faster they act, the less intensive the removal and restoration process will be.

After water damage. Once you’ve extinguished the flames, you realize your place has now been drenched in water! And water damage, no matter the cause, has to be dealt with immediately.

It only takes 48 hours before it can turn into a much bigger problem for you—mold. Sometimes it doesn’t even take that long, which is why quick action is necessary.

And if that’s not enough to make you immediately want to clean up after an accident or disaster, you should know that you can also run the risk of adding to the damage.

Because we deal with home and business restoration regularly, we know that you don’t have time to wait! We are here to provide you with quick and quality service. And we will not stop until you are satisfied.

When you need help after a home or business disaster, fast service is a priority, and there’s nobody faster or more prepared than SERVPRO. Call us anytime to take advantage of our 24-hour emergency service.

Commercial Carpet Cleaning

1/28/2022 (Permalink)

Let SERVPRO of Biloxi/Ocean Springs/Gulfport help you with all your carpet cleaning needs. Here at SERVPRO of Biloxi/Ocean Springs/Gulfport we use more than 100 exclusive cleaning products and award winning training to get your carpet looking restored and rejuvenated. Below are some common misconceptions about having your carpets professionally cleaned.

1.     The only reason to have your carpets cleaned is to remove the dirt.

  • In fact the IICRC standards for carpet cleaning S100, the CRI carpet and Rug institute, and United States EPA all state that: CARPETS MUST BE CLEANED FIRST FOR HEALTH, AND THEN FOR APPEARANCE. Studies conducted by the EPA have proven that the indoor air quality of many buildings is more polluted than the outdoor air.
  • Carpets act like a huge filter that traps all sorts of pathogens, toxins, and bio pollutants. For example tobacco smoke is a common toxin found in soiled carpets. Tobacco smoke contains more than 4,000 different chemical compounds. Even if you, your family member or friends don’t smoke, the chemicals and so many others are picked up by your shoes, tracked into your house and deposited in your carpet.
  • Therefore in addition to removing dirt and soil, you may want to consider the health issues and indoor quality issues related to pollution's in your carpets. Having your carpets cleaned at least once a year will maintain a clean environment for you, your family, and friends.

2.     Having the right equipment is all a company needs to clean your carpets properly.

  • This is simply not true. Many companies have top of the line equipment but do not know how you use it. You probably know someone who bought the most high tech cell phone on the market and does not know how to us it properly. The same thing happens with carpet cleaning equipment.
  • At SERVPRO of Biloxi/Ocean Springs/Gulfport our equipment specialist go through extensive training with our production managers on how to properly use the equipment and the do’s and don’ts when cleaning carpets. They are also trained on more than 100 products so they know exactly what products to use on all type of carpet.

SERVPRO of Biloxi/Ocean Springs/Gulfport is dedicated to excellence. We are proud of the products we use and the service we give. We are committed to our customers and treat them with honesty and integrity. Let us help you keep you, your family, and friends’ safe. Call us today to make an appointment to have your carpets cleaned by the professionals at SERVPRO of Biloxi/Ocean Springs/Gulfport.

When Storms or Floods hit BILOXI/OCEAN SPRINGS/GULFPORT, SERVPRO is ready!

1/28/2022 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in BILOXI/OCEAN SPRINGS/GULFPORT!!

SERVPRO of BILOXI/OCEAN SPRINGS/GULFPORT specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Jackson, Hancock or Harrison County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage?

Call Us Today (228) 396-3965

Fire Damage-Structure Cleaning

1/28/2022 (Permalink)

Soot on the walls of a fire damaged home.

When a fire happens, it causes soot. (Soot: A black, powdery, or flaky substance consisting largely of amorphous carbon, produced by the incomplete burning of organic matter.) If the HVAC system is on during a fire, it can spread the soot in the house by circulating the air throughout. 

While it may take some time to remediate a fire, it is important that the soot is wiped down with appropriate cleaning agents and in a timely manner. If soot is left on any surface too long, it can break down that surface and cause damage to walls, furniture, and other surfaces.  

SERVPRO of Biloxi, Ocean Springs, Gulfport, and Pascagoula can do Fire restoration.

This picture shows just one wipe down of a wall in the home where we did a structure clean after a fire. Some surfaces can take longer to clean, depending on the texture of the wall and how much soot there is on the surface.

What Is a Fire Tetrahedron & How Does It Work?

1/24/2022 (Permalink)

Do you remember when you were in school and discussed the tetrahedron? If you can’t remember back that far, in short, a tetrahedron is a three-dimensional, triangular shape with four equal sides.

So, now that we understand what a tetrahedron is, let’s see what a fire tetrahedron is. There are four components needed for a fire to start—aka four sides—and without these elements working together, a fire can’t start.

The 4 Things a Fire Needs to Live

Fuel. In order for a fire to start or continue, it has to have something to burn. Things like woods, plastics and fibers are all perfect fuel sources for fire.

Heat. The amount of necessary heat will vary from substance to substance, but every object has a threshold at which point it will ignite.

Oxygen. When fire reacts with oxygen, it produces an expanding series of chemical reactions. Oxygen feeds the fire so that it can continue to grow and burn.

Chemical Chain Reaction. The continual cycle and feeding of heat, fuel and oxygen combine and produce a chain reaction. This chemical reaction keeps the fire going until one of the elements is removed.

The 4 Ways to Stop a Fire

Cool it. This is likely the first thing you think of. Buckets of water and hoses often offer the solution. Cooling the material to a thermal balance means the rate at which heat is generated can’t compete with the rate at which the heat is lost.

Smother it. When a fire doesn’t have access to oxygen, it will quickly die out. The process of smothering a fire is to deprive it of the oxygen it needs to continue. This is the principle behind the “stop, drop and roll” method of putting out a fire on clothing.

Starve it. A fire will burn until it runs out of adequate fuel. Things like grass, wood or other materials are the fueling sources. The best thing you can do is remove these fuel sources as the fire is trying to consume them.

Interrupt the chain reaction. Chemical agents such as halon can quickly put a stop to a fire by chemically disrupting the reaction that multiplies. Halon is a very effective chemical, but it produces an elevated potential for ozone depletion, making it an environmental threat. Because of this, the production of halon has been stopped.

If the fire tetrahedron makes a wreck of your home or business, we’re ready around the clock to help you recover. Contact SERVPRO anytime for fast, thorough cleanup and recovery after a fire.

Working Around the Clock

1/4/2022 (Permalink)

A fire can burn everything in a matter of seconds.

With life so busy these days, most people appreciate a notice of some kind before you drop by their home. Most people want to ensure their homes are tidied up and ready for company.

However, disasters or accidents don’t typically pick up the phone and let you know when they’re coming! They show up when it’s convenient for them, not you. And of course, it’s not in your preferred time frame.

So when these things happen to your home or business, you need to be able to call someone who can help you restore your place in a hurry. Here’s why:

After a fire. The flames of a fire can destroy a lot in very little time, but there are many other side effects that can destroy your things as well. Things like soot or smoke that can bake into the fabrics or structure of your home or business.

And these things don’t go away on their own, it’s something that will take professionals to come in and remove it. The faster they act, the less intensive the removal and restoration process will be.

After water damage. Once you’ve extinguished the flames, you realize your place has now been drenched in water! And water damage, no matter the cause, has to be dealt with immediately.

It only takes 48 hours before it can turn into a much bigger problem for you—mold. Sometimes it doesn’t even take that long, which is why quick action is necessary.

And if that’s not enough to make you immediately want to clean up after an accident or disaster, you should know that you can also run the risk of adding to the damage.

Because we deal with home and business restoration regularly, we know that you don’t have time to wait! We are here to provide you with quick and quality service. And we will not stop until you are satisfied.

When you need help after a home or business disaster, fast service is a priority, and there’s nobody faster or more prepared than SERVPRO. Call us anytime to take advantage of our 24-hour emergency service.

The Main Causes of House Fires

12/27/2021 (Permalink)

House fires are dangerous and unpredictable! They seemingly start out of nowhere, spread quickly, and cause enormous destruction.

You would think we would go to great lengths to avoid a fire, and yet even though we have had decades of ad and awareness campaigns, more than 25% of all fires are house fires.

Statistics show us the top causes of home fires. Let’s reduce that number through awareness and education:

Cooking. This is the leading cause of home fires! Around half of all home fires begin in the kitchen, and the No. 1 reason is unattended cooking. Do you want to reduce your risk of fire? Never leave the kitchen unattended while cooking.

Heating equipment. About 14% of all home fires across the country are initiated by heating equipment. Portable space heaters are the biggest culprit when it comes to fires started from heating equipment, with flammable items placed too close to the heat source being the leading reason.

Electrical fires. We have made great strides in this area of fire safety with updated electrical codes designed to reduce the risk of fire from electricity. However, faulty wiring, the overloading of circuits and the increased usage of electricity are all factors that contribute to electrical fires in the home. Another top cause is the use of faulty outlets or frayed or damaged appliance and extension cords.

Intentional fires. Astonishingly, there are more than 28,000 intentional home fires set each year. Intentional is a fancy word for arson! When we say intentional, we mean fires begun on purpose, with the intention of setting a home ablaze, as opposed to fires that were started for legitimate reasons and got out of hand.

Smoking materials. Despite only being responsible for 5% of home fire occurrences, fires started by smoking materials are the top cause of civilian fire deaths. When people fall asleep while smoking, they often drop the cigarette, and that’s what starts the fire. Because they are asleep, they are more susceptible to the fumes and often they don’t wake up or if they do, it’s too late.

Regardless of the cause, SERVPRO is here for you if your home is affected by fire. Contact your local team today to see how we can help.

The Costly Truth About Water Damage

12/22/2021 (Permalink)

When you bought or built your home, did you ever stop to think about seeing it with water flowing inside? That’s probably a no; we might consider if a home has flooded or not, but no one ever stops to picture it.

Sometimes water damage is unpreventable. You can do everything right and still get struck with plain old bad luck. Statistics show that you’re almost certain to encounter water damage of some kind at some point.

Do your part to protect your house by ensuring that your pipes and appliances are well-equipped and maintained. While you can still be struck with water damage, you can least calm the worry some by knowing you have done what you can to help prevent it.

24. This is the percentage of all home insurance claims with water damage. That means that one of every 50 homeowners will file an insurance claim because of water damage within a given year.

48. This is how long you have before your water problem becomes a mold problem. Sometimes it doesn’t even take that the long, so once water damage develops, have the water cleaned up as soon as possible.

98. This is the percentage of houses that have basements that will experience water damage of some type. Because this type of water damage is so common, it’s important to keep an eye out for discoloration and other signs of leaks.

10,234. This is the cost of the average insurance claim for water damage. Water damage can cause a lot of damage, impacting the house’s foundation, structure and your belongings.

14,000. This number is the number of Americans who experience water damage each day. Every six seconds, there’s a newly burst pipe or backed-up sewer.

13,000,000,000. This is the annual cost associated with water damage here in the United States! That’s a lot of money, but if you have had water damage to your home, you will understand how this number is so high.

These numbers range from small to overwhelmingly large, but you can relax knowing that most water damage is preventable as long as you keep up with home maintenance. Replacing pipes, appliances or hoses as needed will help you rest assured that you have done everything needed to help defy the odds.

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO to see how we can quickly and fully restore water damage to your home or business.

Make Your Home Ready for Winter in Milder Climates | SERVPRO® of Biloxi/Ocean Springs/Gulfport

12/1/2021 (Permalink)

This time of year is always a little strange, when the radio starts playing “White Christmas,” and all the holiday specials of your favorite show start popping up with people bundled up in Gore-tex coats. They’re braving the frigid weather to celebrate with their loved ones or making sure their friends and family have just the right gift.

Winter weather in Biloxi doesn’t fit the holiday narrative, and we don’t often worry about snow. (Unless you count the…ahem…blizzard of 1993) where Biloxi got between one and four inches. We don’t need snow tires or salt trucks, and frozen pipes aren’t a constant worry.

But there are a few things warm-weather residents should perform in the winter as a matter of routine and prevention. We’ve listed a few for you here:

Prep your HVAC unit for winter. Everyone should have their HVAC unit inspected and serviced at the beginning of the heating season. Have a professional come out to check it out and perform routine maintenance, replacing any parts that could leave you in the cold. At some point, you’ll need to turn the heat on this winter.

Perform exterior maintenance of your home. Home maintenance should be conducted year-round, but it’s especially important in the winter. We average over five inches of rain per month over the winter, making it one of the rainier portions of the year. Check the condition of the roof, and make repairs as necessary. Clean the gutters and make sure they are free of debris. The last thing you want is rainwater in your home from clogged gutters. While you’re at it, clean out your chimney if you do any sort of fireplace use.

Make sure window and door seals are tight. Keep cool drafts from making you uncomfortable by insulating your attic and sealing your windows. These areas have a significant impact on the comfort level of your home, not to mention the impact on your utility bill.

Take care of your car. Take a look at the tires and windshield wipers, and replace as needed. You might not have to deal with driving on ice and snow, but you’ll likely end up driving in the rain—and you want to be sure you can do it safely.

If winter weather or unexpected flooding causes water to damage your home, we’re always here to help. Contact SERVPRO to see how quick and easy it is to let the pros handle your cleanup and recovery.

Be Attentive to Summer Storms | SERVPRO® of Biloxi/Ocean Springs/Gulfport

8/17/2021 (Permalink)

After a long year, summer is finally here. Sunshine, vacations and warm temperatures are all inducements to get outdoors. Summer is great time of the year, but don’t forget about those pesky thunderstorms that tend to pop up occasionally.

If it seems like summer has more thunderstorms, you would be correct. The conditions in the summertime are ripe for storm formation. All that’s required for a thunderstorm is moisture and warm air, and we have ample supply of both.

Be Cautious of Storms

Storms still require caution! While they may be more common during the summer months, it doesn’t mean you should ignore them. If thunderstorms are in the forecast, consider canceling outdoor events.

Pay attention to local weather forecasts. Consider getting an NOAA Weather radio to continue to receive forecasts in case of a power outage.

Flooding is possible and difficult to predict, but if it’s likely, plan on staying off the roads.

High winds can break trees and send backyard objects airborne. It’s best to keep trees trimmed and to store outdoor furniture inside before a storm arrives.

Too many people die every year in storm-related incidents. Be cautious and don’t take storms for granted.

Don’t Be Unprepared, Be Storm-Safe

Lightning kills about 50 people per year and injures hundreds more. If lightning is present, stay indoors.

Don’t venture outside until at least 30 minutes after the last thunderclap. Lightning has been known to strike at least 10 miles from the closest rain.

Stay away from windows, and don’t shower or bathe while a storm is around you.

In cases of tornadoes or extreme, prolonged thunderstorms, make sure you have an emergency kit prepared, and know the evacuation route for your area in advance.

If you experience flooding, stay on high ground and avoid flood waters. Don’t drive through moving water as it can easily knock you off your feet or move a car. It can also hide road damage that could incapacitate your vehicle.

There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass. If storms cause damage to your home or business, SERVPRO is on the line, ready to make things right again.

Ushering in a New Standard

8/6/2021 (Permalink)

When you are dealing with any damage, immediate action is crucial. SERVPRO of Biloxi/Ocean Springs/Gulfport is your local restoration expert.

If you’re in business or if you have a home, you know it’s your job to make sure everything runs as it should. You have to manage limited resources and keep morale high.

All of that sails out the window when a disaster strikes, and now you have a new focus. Fair or not, it’s your responsibility to get things back to normal.

That’s where we can help! Disaster recovery is our job, not yours.

Trusting SERVPRO to help you in this process is a great first step to getting life back to normal.

Prepared and Ready Right Now

Disasters are what we handle for a living, and we’re ready at a moment’s notice to help you recover. After all, we know you don’t have time to wait when water or fire damage has occurred.

We’re already ready so we don’t have to get ready.

Agility Makes Us Faster to Your Disaster

We know that every second counts when a catastrophe happens.

Mold can start grow in as little as 24 to 48 hours. A quick response, is important after a disaster and with a local office right here, you’ll obtain the benefit of a national network of recovery experts with a local response time.

Our Techs Are Instructed on Both Commercial and Residential Disaster Mitigation

Disasters are indiscriminate, and they affect homes and business alike. We’re trained to handle damage in both places.

We can provide you with a custom solution and get your home or business back to normal fast.

Our Restoration Services Make It "Like it never even happened."

We take pride in seeing your restoration through to the very end. So much so that our customers have declared us as the top experts in the recovery and restoration business.

All because we care about what we do for you!

We Adapt to New Disasters

We’re agile, and we adapt quickly. Disease prevention wasn’t really a point of emphasis in the past. However, because of the COVID-19 pandemic, it now is. We can provide custom sanitization solutions that go far beyond normal cleaning services.

If you want to promote to your customers that you provide a safe and clean working and shopping environment, we can provide that hyper-clean space and instill confidence at the same time.

We all know disasters happen. When they do, your local SERVPRO is ready to take on the task of recovery and restoration so you can get back to your daily life.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO of Biloxi/Ocean Springs/Gulfport.

Fire Safety for Spring & Summer

6/8/2021 (Permalink)

Restoring fire and smoke damage is one of our specialties. Contact SERVPRO of Biloxi/Ocean Springs/Gulfport to learn more.

Many of us anticipate spring each year. Something about it just feels fresh and new, and it reminds us of new life and lifts our spirits after the long, cold winter.

There are also lots of social events during the warmer months—family reunions, celebrations and really just any excuse to break out the smoker or grill. But this also unfortunately means a rise in the number of accidental fires.

In fact, spring sees more daily fires on average than any other time of year. But you’re responsible, so of course you want to know what you can do to prevent these kinds of damaging events.

The grill. Grilling is the most common culprit of spring fires, and that makes sense. By its nature, cooking with a combination of flames, grease and sometimes gas presents a risk of combustion. So make sure the grill is well-connected, working properly, stable, and cleaned often and well. Almost 20% of grill fires are due to poor cleaning.

The fire pit. The fire pit is a lovely place to sit and chat with friends as the evening cools, as long as you can do it safely. A bucket of nearby water is a must, both as an emergency tool and a way to safely put the fire out. Do this slowly rather than dumping water on the fire, which is more likely to send dangerous embers flying. Make sure no unattended children are near the pit, and don’t use leaves or pine needles to fuel the fire.

Chimneys and dryer vents. While chimney cleaning isn’t a must this time of year, it’s the most pleasant time to take care of it, and it should be done annually to avoid dangerous buildup. And also check your dryer’s connections, hoses and vent pipe to make sure no backed-up lint is inside.

Your local SERVPRO technicians are on hand 247 for emergencies. If you encounter fire damage at your home or business, no matter the cause, we will be there faster and have it cleaned up sooner. Call or click today and experience the SERVPRO difference.

The Most Common Signs of a Water-Damaged Basement

5/27/2021 (Permalink)

SERVPRO of Biloxi/Ocean Springs/Gulfport is a full restoration company. Our restoration experts are on call and ready to help you determine the best c

Many families love having a basement in the home. It can be a utility space, an area for an in-law or college student to have a place to themselves, or just some extra storage room.

Basements do have at least one downside, though—because of their underground nature, they are prone to leaks and moisture retention from the surrounding soil.

While there’s a chance you’ll never have to deal with it, you’ll still want to learn the telltale signs of water damage that is either occurring or has already occurred. Below, we will look at some of the indicators that water damage is underway in your basement. And if you need anything from a second opinion to full mitigation and recovery, you know who to call.

Signs Your Basement Has Water Damage

Unpleasant, musky odors. What can enter the basement as natural, clean water from the soil can quickly turn unpleasant as it settles, soaks and sours, giving way to the musty odor many people associate with basements and underground areas. In fact many believe that basements have this smell built in, but ideally your basement would always smell as fresh as the rest of the house. The smell only occurs when mold and mildew are present in the environment, and though you may not see them at first, their odor will give them away quickly.

Flaking paint on masonry or walls. Waterproof paint sounds like a great idea to keep one’s basement dry forever, with no maintenance necessary. But truthfully it just holds off a leak until it’s had enough time to build up more potency. Eventually you’ll see the cracking, bubbling and flaking that betray the fact that water has seeped into your underground space.

Foundational cracks. Homes do shift occasionally over time, but a crack in your foundation should never be ignored, especially as it may indicate significant water leakage. Cracks can show up in the floor, the ceiling or in your walls, and they often indicate the presence of water leaks, which can put undue pressure on the structure of your home, eventually making it unsound. Hairline cracks are nothing to panic over, but if they grow, you should call us to take action.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

The Threats That Occur During a Thunderstorm

5/10/2021 (Permalink)

Thunderstorms can pop up at any moment. Contact SERVPRO of Biloxi/Ocean Springs/Gulfport if you experience any damage.

With the frequency that thunderstorms occur at during the warmer months of the year, it is easy to discount them as just another weather event that can be disregarded. This is quite dangerous however—every thunderstorm poses the potential for serious threats due to high winds, potential for flooding, lightning strikes and more.

Any time a thunderstorm is in the forecast, it is important to take it seriously.

All storms must contain thunder and lightning to be classified as thunderstorms, and every thunderstorm will always contain both. A thunderstorm can evolve into a severe thunderstorm if it becomes volatile enough to produce large hail over one inch and winds greater than 58 miles per hour. As the name implies, severe thunderstorms are even more dangerous.

How Thunderstorms Can Lead to Damage and Injury

Damage and injury from lightning strikes. Because every thunderstorm contains lightning, the damage that a lightning strike can cause is a threat every single time a thunderstorm impacts the area. Over 300 injuries occur every single year as a result of lightning striking people, and it can also cause damage due to fallen trees or building fires as well. It is vital to remember that you do not have to see lightning for it to be a threat.

Property damage due to hail. Hail is an interesting phenomenon, as it can fall even when the surface temperature is quite high. Not only is hail frightening due to the noise that it makes, but it is also extremely dangerous. Large hail can cause injury to anyone who is without shelter when it comes through, and it can also dent cars and cause water damage to homes by impacting roofs and creating vulnerabilities in siding.

Harm from flash flooding. Though there are many misconceptions about where flooding can occur, it is really best to assume that it could happen anywhere, as flash flooding often does. Flash flooding can occur due to backed-up ditches, overwhelmed drains and more—and this can quickly lead to hazards. It only takes a few inches of water to carry cars away or knock an adult off their feet, making driving or crossing floodwaters a major hazard.

Thunderstorms are dangerous and can cause significant damage to homes or commercial spaces. If you have damage due to a thunderstorm, you can count on us to help. Contact us 247 for more information about our storm restoration practices.

Why Choosing Restoration Experts Matters

5/10/2021 (Permalink)

Contact SERVPRO of Biloxi/Ocean Springs/Gulfport today. We work with you and your insurance company to get things back to normal quickly

We know that homeowners don’t like to consider scenarios where they need our services. But the reality is that they happen more frequently than you might think. And during those times, it’s invaluable to have support and help from home restoration experts.

What we do is different from picking up a mop and bucket and cleaning a home. Our technicians work on restoration projects that require expertise and precision.

We work on restoration projects intending to get a home back to its original state for the homeowners. That means we have to understand how problems like fire and water damage work and then use that information to build individualized plans that can be completed with our advanced technology.

Damage Claims Are Common

Experts explain that homeowners insurance claims are common. According to the Insurance Information Institute, about one in 20 homeowners will file home damage this year. The statistic includes all causes of damage and doesn’t separate the claims based on whether they need restoration services.

We also have some statistics about individual types of disasters and issues, though. About one in 50 homeowners will file a water damage claim, and about one out of every 350 American homeowners has to file a claim for fire damage. Fire damage claims can include everything from lightning strikes to appliance fires.

When you think about the United States’ entire population, that statistic translates to millions of families. Some of these people will need to get help from a professional team. That’s when choosing a quality restoration company will make all the difference for you.

<h2makes-a-difference">Training Makes a Difference

We provide a high level of service in a few ways. They include or local availability, our 247 staffing and the quality of technicians and equipment we offer. Our highly trained expert technicians set us apart.

Our technicians receive certifications through the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides various certifications to ensure restoration and cleaning technicians can use the latest proven techniques when restoring your home.

And when you choose your local SERVPRO, these restoration experts will take the knowledge they’ve gained through our intensive training programs and use it to restore your home.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

TIps for Keeping Your Home Dry During Heavy Rains

4/5/2021 (Permalink)

Water damage can happen to your home in a variety of ways. Many homeowners (including some here in Biloxi) think that only severe storms and floods or a major appliance malfunction involving your washing machine or dishwasher cause water damage.

But heavy rains are a significant water damage threat, too. These drenching storms frequently happen in our area during the spring and summer months. If your home is not prepared, these storms can cause costly damage.

Water Damage Is Common

Millions of Americans file claims to repair home water damage every year. Insurance industry experts estimate that as many as one out of every 50 homeowners will file a water damage claim this year.

Depending on how many people live in your neighborhood, that can mean someone you know will have to deal with water damage this year.

Homeowners can’t always avoid water damage. For example, severe storms, tornadoes and hurricanes can cause significant damage to many homes in the community. And homeowners can’t avoid these natural disasters.

But sometimes more common problems, namely heavy rains, can cause water damage to your home. Homeowners can avoid this type of damage if they ensure your home is well-maintained.

Getting Ready for Wet Weather

Our teams are prepared to help homeowners repair water damage. We’re experts, and that means we see many of the issues that cause the damage in the first place.

Because we know how the damage happens, we’ve put together some ideas to help you avoid it:

Check your yard. Knowing how your yard drains is vital to protecting your home. If you notice that your yard is draining toward your home, then you might want to connect with a landscaping expert to look for ways to protect your yard.

Choose the right type of landscaping. Many people choose plants and flowers for aesthetic effect. But choosing landscaping items carefully can ensure your home is prepared for heavy rains. Native plants, trees and bushes can be vital in protecting your home from water damage. Talk with landscaping experts in the area or visit a native plant sale for tips and ideas.

Look into sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step. It’s definitely worth considering.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Why Choose SERVPRO

3/17/2021 (Permalink)

We always want to support local business owners here in Ocean Springs. One of the reasons we’re so passionate about that work is because we’re local business owners, too.

You’ve put a lot of work into your business. It takes long days, late nights, dedication and hard work to ensure your business grows and succeeds. But the rewards are great, and you get to create jobs here in our community.

Sometimes things happen that you can’t predict or control. Navigating one of these changes is a challenge business owners across the country are facing this year. You’ve probably spent a good portion of your time recently working through new ways to connect with your customers and deliver services in new ways.

Many businesses have already opened their doors again, and others have found new ways to work remotely or offer products and services digitally. Regardless of how you and your employees have decided to move forward, there’s help out there for you.

Supporting Local Businesses

You can find great tools with more information about business loans and tips, advice, and more from sources you can trust. These can help you operate during uncertain times.

Beyond help navigating new circumstances, keeping your business clean is also vital to your success. That’s where your local SERVPRO experts come in.

We can make sure your business is “Certified: SERVPRO Cleaned.” What does that mean? Let’s take a closer look at the cleaning services we offer.

We start by taking the time to consult with you about your needs and build a plan for your business.

Next, our technicians will clean your space. They’ll use a high-level system to ensure you’re ready for customers to come back. Our teams work with proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

Finally, our teams certify your space. That means you can rest assured that you’re ready to be open for business.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

Make your home safer for when Spring storms hit

3/4/2021 (Permalink)

Spring is coming to the Gulf Coast! Every year when February rolls over into March, people in Biloxi, Gulfport and Ocean Springs get ready for a new season.

As temperatures get warmer, it’s time to start thinking about family cookouts, trips to the beach to enjoy the sunshine and long, warmer days. Who doesn’t want to daydream about that, especially in the midst of a pandemic?

There’s no doubt that many of us are looking forward to spring. But the warmer season can also bring problems we don’t like to think about. Storm season is coming, too.

And if the storms are severe enough, they can put homeowners in the position of dealing with damage to their homes caused by strong winds and heavy rains.

None of us have the power to stop a storm. But there are things we can do to ensure our home is ready to withstand one.

The Steps to a Safer Home

Add these items to your seasonal to-do list this year:

Inspect your roof for issues. You want to be sure your roof is in good shape if a storm starts hitting. Check for things like missing shingles and signs of leaks. Repair them to keep your home safer.

Don’t leave items around your home unsecured, either Don’t let unsecured furniture or other similar items become tools for wind damage. Trim back trees that need it and secure everything you can.

Check for problem tree limbs. Tree limbs overhanging your home can be a problem because wind damage can bring them down. Remove any limbs hanging over your roof or garage.

Be sure your sump pump works. These aren’t present or needed in every home. But for those that do need it, having a sump pump that’s functioning properly is key. Be sure yours is before it starts raining.

Keep your gutters clean. This step is vital every season. Clean, clear channels are vital to keeping water around your home flowing the right way, instead of causing water damage.

If a fire, flood or any other cause damage to your home, you can always count on us for restoration assistance. We are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

Cleaning up after a storm

2/24/2021 (Permalink)

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO Franchise Professionals understand that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO Franchise Professionals specialize in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They pretest your contents to determine what items can be restored back to their condition before the water damage. They utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO Franchise Professionals can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  •  A quicker remodeling process
  •  Protecting items from potential damage
  •  Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage. For additional information, check out Contents Claim Inventory Service.

Electronic Cleanup

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. They will coordinate the restoration of your electronics, including:

  •  Television sets
  •  DVD players
  •  Computers
  •  And more

The key to restoring electronics is taking prompt action to prevent further damage. They start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO Franchise Professionals can save a great deal and help minimize additional damage. Learn more about our document restoration services.

Depending on the type of documents and the level of water damage, they have five options for the restoration of documents:

  1. Air Drying
  2. Dehumidification
  3. Freezer Drying
  4. Vacuum Freeze Drying
  5. Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. SERVPRO Franchise Professionals can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. They take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding. Learn more about the Contents Claim Inventory Service.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
  • Peace of mind when you need it most!

Need help, call 1-800-SERVPRO 

Commercial Cleaning Services

2/24/2021 (Permalink)

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO Franchise Professionals have the training and expertise to help make it “Like it never even happened.”

Getting Back to Business, Certified: SERVPRO Cleaned

Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID-19 pandemic. As America’s #1 cleanup and restoration brand, we have developed a program that is grounded in our 3 C’s – Consult, Clean and Certify. Visit our Certified: SERVPRO Cleaned page and let us show you how we can make your building safer and ready to get back to business.

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on a SERVPRO Franchise Professional to get the job done right the first time. They’ll respond promptly and make your workspace look its very best. Learn more about our Commercial Cleaning Service.

Have Questions? Call Today 1-833-692-7090

Flooded Basements-Water Damage

2/23/2021 (Permalink)

Too many homeowners have descended their basement steps to find a pool of murky water. Water follows the path of least resistance, finding cracks and holes through basement walls. Flooding can often be attributed to insufficient drainage around basement walls, heavy rains, a faulty sump pump, or a combination of these factors.

SERVPRO Franchise Professionals are highly trained in water damage restoration including basement and crawlspace flooding. They have the experience, expertise, and equipment to remove the water and dry your basement properly. Their water removal and drying process emphasizes monitoring and documentation to validate your property is dry.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Damage Restoration Specialists
  • Locally Owned and Operated

Basement Flooding? Call Us Today 1-833-692-7090

24 Hour Emergency Water Removal Service

Basements can flood day or night, on weekends and even holidays, and that’s why SERVPRO Franchise Professionals offer 24 emergency service, 365 days a year. You can expect an immediate response time, day or night.

Immediate action is crucial when dealing with flooded basements. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size water emergency.

Highly Trained Water Restoration Specialists

As water damage specialists, SERVPRO Franchise Professionals have the expertise and advanced training that enables them to get your basement dried properly and any affected belongings cleaned and dried. They use scientific drying principles and provide validation and documentation that your property is dry and the job is complete.

Commercial Cleaning Services Offered by SERVPRO

2/23/2021 (Permalink)

Crime Scene Clean-Up

Crime and trauma scene cleanup is the process of restoring a home or business by containing, sanitizing, disinfecting, and disposing of potentially hazardous materials. These materials include bodily fluids, blood, tissue, or other organic matter. Many of these scenes evoke a lot of emotion, which is why it’s important this situation is not handled by those involved. SERVPRO of Pascagoula can expertly manage the bio-material while providing compassion that creates an unparalleled customer service experience.

TRAUMA SCENE CLEANUP

When handling trauma scenes, there is always a risk of spreading disease. As a result, crime scene cleaners are required to follow state-specific rules and certain OSHA regulations when disinfecting potential biohazards. 

As an industry leader in bioremediation, SERVPRO of Pascagoula provides the highest quality services for trauma scene cleanup. That’s because we employ strict standards and procedures for containing, cleaning, and disinfecting areas that require biohazard remediation. With almost 20 years of research and bioremediation experience, SERVPRO of Pascagoula is dedicated to preserving our customers' properties and returning their homes to a safe and livable condition.

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Common Trauma and Crime Scene Scenarios

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained Professionals clean, disinfect and deodorize the structure.

Illegal Drug - "Meth" Labs

Many of the chemicals used in the production of illegal drugs such as "meth" are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

Getting your business ready to open again after a disaster

2/19/2021 (Permalink)

If you’re like most Gulf Coast residents, you’ve learned a lot about the unpredictability of life during the COVID-19 pandemic. After all, no one saw a pandemic coming.

Business owners have been hit particularly hard during the pandemic. They’ve had to search for new ways to operate and connect with customers and manage new and shifting obligations (like transforming the dining room into a virtual classroom).

While most of us had no plans to deal with 2020, diligent business owners always have strategies for dealing with more common disasters, like a fire, destructive storm or flooding.

Having the plans and implementing them in the face of disaster, however, are different things.

We work with business owners all the time, so we know what it takes to get your business up and running again. Here’s some of the best advice we can give business owners facing a restoration scenario.

From Disaster to Reopening

Because we want to help business owners thrived, we’ve pulled together some of the best tips to help you deal with the restoration process:

Don’t forget about your plans. This sounds simple, but it can be challenging to work through your programs after something as jarring as a natural disaster. Remember your plans and why you’ve put them in place. Depending on your business, that may include moving to a backup location.

Assist your employees as you can. Don’t forget this disaster will impact your employees, too. You can reach out to organizations like the Small Business Administration (SBA) for help.

Document and photograph the damage. You’ll want to take photographs before you clean up the damage. You’ll also want to inventory everything that was damaged. Your insurance company will need this vital information, so be prepared to provide it.

Regularly out to critical stakeholders. It’s easier now than it’s ever been to reach out to your suppliers, your employees, your customers and your community. You can use everything from social media and an email list to an old-fashioned phone call.

Work with the right partners. Choose competent professionals to work on your restoration process and repair any of the damage. It will make opening up again easier.

If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

What to do if a storm hits your home

2/5/2021 (Permalink)

What to Do If a Storm Hits Your Home | SERVPRO® of Biloxi/Ocean Springs/Gulfport Do you know the first steps you should take if your home is damaged by a storm? If not, we’re here to help. We’ve pulled together some of the best advice from experts that can help you ensure you’re prepared if your home suffers storm damage. Here’s what you need to know. Stay safe on your property. Depending on the extent of the storm damage your home has suffered, you may need to watch for exposed nails and splinters, as well as electrical issues. Also, if your home has natural gas, it’s a good idea to turn off your utilities to avoid further problems. Document damage to your property. It’s smart to do this before the cleanup begins. Take plenty of pictures and inventory items in your home. Your insurance company will need to have this information to work on your claim. Reach out to your insurance company. And be sure to provide any information they need in a timely manner, too. This can help you move through the process quickly and avoid common snags. Choosing the Right Restoration Partner When your home gets hit by a storm, you want to be certain you’re working with a team that has the knowledge, skills and equipment to do the job to the highest standards and ensure your home is restored back to its original condition. That’s where your local SERVPRO team comes in. During emergencies like storms, our teams are available 24/7. If you call us, we’ll answer. That’s because starting your storm damage restoration quickly can lessen the extent of the damage and make it easier to repair. Additionally, our location is equipped to deal with the unique challenges that can come with living on the storm (and hurricane) dangers that come with living on the coast. We know how to staff appropriately to ensure that all our neighbors can be served in a timely manner. So if you need our help, don’t wait to call. We’ll be here and ready to help. If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 24/7 in the event of an emergency. Contact us at any time to learn more about our restoration services.

Water Damage Emergency Tips

2/3/2021 (Permalink)

What you can do until help arrives

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging
  • Have A Water Damage Emergency?
    Call 1-800-SERVPRO

    With over 1,700 Franchises nationwide, there’s a SERVPRO Professional nearby and ready to serve you.

Why SERVPRO? Because We Care

2/3/2021 (Permalink)

At SERVPRO, our number one priority is to make our customers happy. It may sound like the impossible task; after all, we are arriving on the scene when circumstances for our customers are devastating. A fire in their home, a busted pipe which has caused water damage in their kitchen, mold in their office building. These are difficult situations emotionally which is all the more reason for our employees to be sensitive to what our customers are dealing with. Many times, depending upon the damage we are mitigating, we could spend days, weeks, or even months in customer’s home or office. We get to know our clients one on one. We get to meet their children. We get to hear about their families. We know their pets’ names. We know where they leave the key in case they are not there. We get to know them by carefully handling all of their cherished possessions, sometimes cleaning them and packing them away until their homes are restored. At the end of the day, we are just people helping people.  That’s what it’s all about. Sometimes that means stopping what we are doing and having a cup of coffee or dinner with our customers if they ask. Sometimes it means taking out the family pet. Our salesperson recently captured a beautiful picture of one of our employees enjoying a meal with our customers in their home after she had spent hours helping them recover from a fire loss.

What a beautiful thing to see! Why SERVPRO?? Because we care about our customers...And they know it! Let us be the one you call when your life gets flipped upside down.

Commercial Cleaning Services

2/2/2021 (Permalink)

Commercial Cleaning Services

Whether you need cleaning for a commercial office or require industrial cleaning services, your local SERVPRO Franchise Professional can help. You don’t have time to worry about the common wear and tear that gradually soils your office or warehouse. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in your local SERVPRO Franchise Professional. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO Franchise Professionals to make your workspace or warehouse look its very best.

Your local SERVPRO Franchise Professional will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

Have Questions? Call Today 1-800-SERVPRO

Certified: SERVPRO Cleaned

Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID-19 pandemic. 

Specialty Cleaning Services

SERVPRO Franchise Professionals offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:

Overview of Commercial Property Services

2/2/2021 (Permalink)

Commercial Services

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO Franchise Professionals have the training and expertise to help make it “Like it never even happened.”

Getting Back to Business, Certified: SERVPRO Cleaned

Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID-19 pandemic. As America’s #1 cleanup and restoration brand, we can make your building safer and ready to get back to business.

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on a SERVPRO Franchise Professional to get the job done right the first time. They’ll respond promptly and make your workspace look its very best. Learn more about our Commercial Cleaning Service.

Why You Should Choose SERVPRO

2/2/2021 (Permalink)

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Biloxi's Professionals to restore a property back to it's preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Call us today at 228-396-3965

COVID Cleaning for your Home or Business

2/2/2021 (Permalink)

About Coronavirus

The Centers for Disease Control and Prevention continues to respond to an outbreak of respiratory disease caused by a new coronavirus that was first detected in China and has now spread internationally. While the virus is termed coronavirus, the sickness that results after infection has been termed COVID-19.

COVID-19 has now been declared a pandemic, which is a global outbreak of a disease.

Expert Level Cleaning Services

SERVPRO franchise professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment
 

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Need Specialized Cleaning Services?
Call Us Today 1-800-SERVPRO

Overview of Commercial Property Services

2/2/2021 (Permalink)

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO Franchise Professionals have the training and expertise to help make it “Like it never even happened.”

Getting Back to Business, Certified: SERVPRO Cleaned

Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID-19 pandemic. As America’s #1 cleanup and restoration brand, we can make your building safer and ready to get back to business.

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on a SERVPRO Franchise Professional to get the job done right the first time. They’ll respond promptly and make your workspace look its very best. Learn more about our Commercial Cleaning Service.

Challenges of Water Damage to Commercial Property

2/1/2021 (Permalink)

Title: Restoring Your Gulfport or Biloxi Commercial Property After A Water Damage Event

Category: Commercial

Photo Caption: Commercial Water Damage Events Present Unique Challenges 

Body:

Flooding and water damage events at Gulfport or Biloxi commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our team is trained to be mindful of environmental and legal concerns. We understand that every hour that is spent cleaning up is lost revenue.  So when an emergency arises in your business, give us a call and we will be there fast with the help you need. 

About SERVPRO

2/1/2021 (Permalink)

SERVPRO of Biloxi specializes in the cleanup and restoration of commercial and residential properties after a fire, smoke or water damage event. 

SERVPRO of Biloxi is a  locally owned and a trusted leader in the Restoration Industry. We have been in the community since 2000. 

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. SERVPRO of Biloxi is available 24 hours a day 7 days a week for your water emergencies. 

  Our staff is highly trained in property damage restoration.  From initial training and ongoing training at SERVPRO'S training facilities to regular IICRC- industry certification, you can rest assured our staff is equipped with the knowledge to restore your property or commercial business. 

Why Choose SERVPRO for Bio Hazard Clean-UP

2/1/2021 (Permalink)

Safety is ALWAYS at the front of our minds on any job here at SERVPRO of Biloxi, Gulfport, Ocean Springs, & Pascagoula – from biohazard cleanup to fire restoration. But the truth is, once our mind is focused on the job at hand, it’s easy to forget simple ways to keep ourselves and our team safe.  OSHA, or the Occupational Safety and Health Administration, was established in 1971 to help ensure employees have a workplace free from recognized hazards. While OSHA does help with safety, no one agency can be responsible for the safety of everyone every day. It’s no secret safety issues increase following a fire, flood or other disaster. So it’s up to restoration contractors and technicians to understand the risks and be trained to handle them whether it be high levels of bacteria in a flooded home, or mold on a basement wall. 

Basic Safety Risks 

Here are some safety risks to consider specifically related to restoration and remediation work, and very simple safety tips to keep in mind: 

  • Structural integrity issues caused by fire or flood damage – do not walk on surfaces that are not stable.
  • Possible exposures from toxic chemical substances generated during a fire or in flood water -- wear rubber boots and gloves.
  • A variety of sharp metal objects, razor blades, jagged edges – use care when handling and clean any cuts or wounds.
  • Breathing dust containing asbestos or other toxic materials – wear proper filtration masks.
  • Eye injuries from flying debris, dust, contaminated water and cleaning chemicals – wear safety goggles.
  • Carbon monoxide from propane or gas fired generators or other equipment – do not work in these areas.
  • Ladders – avoid electrical wires, position at a safe angle; don’t place on unstable surfaces.
  • Chain saws and other power tools– follow manufacturer’s instructions and don’t overreach.
  • Trucks or other heavy equipment backing up or being moved – always be alert on the job.
  • Remediating death scenes (may include blood or bodily fluids) – use gloves and other PPE (personal protection equipment) like hazmat suits.Highly Trained Restoration Specialists
  • Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes:

Handling Chemicals 

Technicians should also be trained to select and use appropriate cleaning chemicals, disinfectants and protectors. For example, bleach, while readily available and inexpensive, is a caustic and hazardous chemical. It can cause harm to human skin and mucus membranes, is corrosive to metals, is readily inactivated by organic matter, produces irritating fumes, and can generate deadly chlorine gas or form explosive compounds if inadvertently mixed with ammonia or ammonia-containing products. When using any chemical, care should also be taken to allow adequate dwell time for EPA registered disinfectants. All EPA labeled directions must be followed. Moreover, using a chemical that may be “safer” and less toxic may not be strong enough to inactivate target organisms. There is no doubt the most efficient method to stay safe is to constantly be aware of your work area surroundings and follow OSHA and industry guidelines. Safety is everybody’s job. 

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes 

Preparing for a Major Storm on the Gulf Coast

1/25/2021 (Permalink)

Preparing for a Major Storm on the Gulf Coast | SERVPRO® of Biloxi/Ocean Springs/Gulfport Hurricane season will be starting again in the next few months. Are you ready for it? If not, then you have time to prepare. Living as we do near the coast and in a part of the country that has been hit by hurricanes several times in recent memory, it’s smart to be sure you know what to do if a storm is predicted to hit Biloxi, Gulfport or Ocean Springs. Make Your Emergency Plan Here’s what you should do to get ready for the 2021 hurricane season. Know your evacuation route. It’s vital to know how you, your family and pets will safely get out of your home and area. You can find posted evacuation routes in most areas. Practice them. Pack your emergency kit. Essential documents, medications, eyeglasses and items needed for you and your pets should all find a place in your emergency kit. Be sure these items are in places where you can grab them easily. Consider including non-perishable food items (like granola bars and bottled water) and flashlights, too. Secure your home. If you have time, securing your home should be part of it. Shutter or cover your windows, secure your outdoor furniture and your home. Also, take an inventory of valuables in your home to have them quickly if you need to file an insurance claim. Don’t wait to leave. If your neighborhood is ordered to evacuate the area, get out as soon as possible and move inland. Why SERVPRO Is a Powerful Partner When there’s a storm damage emergency in our region, residents know they can trust SERVPRO to help them restore the damage. Here’s why: We’re a local business with the right experience. We know what life is like here on the Gulf Coast and how severe storms and flooding can come with all the benefits of beautiful beaches. Because we know what to expect, we’re prepared to meet families’ needs in this region. We have the teams and staffing to work fast. Because we’ve weathered hurricanes and storms in the past, we know what it takes to quickly begin the restoration process. We’re prepared to call in extra help as we need it, so local families don’t have to wait for the process to begin. We employ expert technicians who use the latest technology. Our teams are part of the SERVPRO national family, so we can access any of the training and technology that a large, trusted company can provide. We use that edge to bring the best restoration service to our community. If your home is damaged due to a storm or any other cause, you can always count on us for restoration assistance. We have teams who are available 24/7 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Why Choose SERVPRO

1/25/2021 (Permalink)

Why Choose Us for Water Damage Restoration | SERVPRO® of
Biloxi/Ocean Springs/Gulfport
Water damage is something that no one ever wants to discover in their home or commercial
property, but if it does happen to you, having a plan in advance is key. Water damage can occur
suddenly due to plumbing issues or flooding, or develop with time in the case of leaks or
rainwater seeping in—but regardless of the cause, acting quickly is key.
If left to fester, even relatively minor water damage can develop into a far more serious issue.
Water can quickly become contaminated, give rise to mold growth and even impact the
structural elements of a building, so quickly calling a reputable restoration company is a must as
soon as you discover it.
Why Consider SERVPRO® for Water Damage Restoration?
We Will Always Respond Quickly
As discussed, swiftness is a key component for dealing with water damage, which is why we are
here 24 hours a day and will always respond quickly when you give us a call. Regardless of the
size of your job, the extent of the water damage or the hour of the day, you can depend on us to
get to your home or business and get to work as quickly as possible.
Our Technicians Know Exactly What to Do
While we have helped hundreds of Biloxi-area residents with water damage over the years, it is
still true that no two instances of water damage are the same. That is why we invest heavily in
our technicians’ training, educating them both on the Institute of Inspection Cleaning and
Restoration Certification standards as well as our internal training tools. This ensures that no
matter what scenario they are faced with, they are able to handle it.
We Have the Equipment to Handle Damage
Water damage is about more than what you see, which is why we have the equipment to deal
with all the water damage present in your home instead of just some of it. We have the
technology to detect damage behind walls, under flooring and in other hidden crevices, so you
can be certain that we treat every bit of the damage before we leave.
If your home or business has water damage, you can depend on us for restoration. Contact us
today to learn more or receive a rapid response to address your damages.

Signs to look for when You're dealing with water damage

1/7/2021 (Permalink)

More American homeowners file water damage claims than you might expect. Given that about one in 50 American homeowners files water damage claims every year on their homeowner’s insurance, there’s a good chance that someone you know might have filed one last year.

Not only are water damage claims common, but they’re also growing. In fact, the insurance industry statisticians say that water damage claims have been growing annually over the past several years. But at the same time, fewer homeowners have made fire damage claims.

What you need to know about water damage

Many homeowners aren’t sure when leaks can be handled at home and when the water damage they cause need to be repaired and evaluated by professional water restoration technicians. You might notice these signs if you’re dealing with water damage that needs professional help.

You notice signs of mold, especially a musty odor. A distinctive, musty smell is one of the first signs of mold and mildew in a home. That means it’s important for you to take steps to stop the progression of mold and mildew before it grows more prevalent in your home.

Fabrics start to bleed, fade or stain. If you notice these problems with your curtains or the upholstery in your home, that can be a sign of too much moisture in your home. Don’t ignore this sign.

Your floorboards or furniture are damaged. Wet wood will start to warp within just a few days. If that happens in your home, it’s best to start seeking help from professionals who can help you restore your home.

Most of these problems won’t improve over time without professional intervention. So if you notice these issues, it’s important to start the water restoration process as soon as possible.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

Navigating Storm Damage

1/5/2021 (Permalink)

How We Can Help Biloxi Residents Navigate Storm Damage | SERVPRO® of Biloxi/Ocean Springs/Gulfport Residents of the Gulf Coast know well the kind of damage storms can do to personal property. Biloxi has been hit by the brunt of storms in the past, most recently in 2017 when Hurricane Nate made landfall. But even if it’s not a hurricane, the Gulf Coast deals with its fair share of extreme storm events. Storm damage claims are common. They can encompass everything from water damage from hurricanes and heavy rain to wind damage from thunderstorms or tornadoes, as well as lightning and hail damage. These types of storms form frequently. In 2020, the hurricane season for the Atlantic and the Gulf produced a record 30 named storms. That broke 2005’s record of 28 storms. This year, two hurricanes even formed before hurricane season officially started. Living on the coast brings lots of benefits—not the least of which include beautiful ocean views and good food. But it does come with the risks involved with a hurricane making landfall nearby. Residents of Biloxi, Gulfport and Ocean Springs have an ally at any time they need it, thanks to our storm damage expertise. What Makes SERVPRO Unique Here’s why residents know they can trust us when their home needs restoration: We have the experience families can trust. Because we’re here in the community, we know the dangers and pitfalls of dealing with hurricane and storm damage personally. Our teams can deal with large-scale storm damage. We know how to navigate multiple jobs and have staff available to cover needs in the community. Our team includes expert technicians using the latest technology. Because we’re part of the national SERVPRO brand, we have access to all the training and technology offered to a large organization. That means when we come to your home, you can rest assured that the plan we put in place will help you restore your home in the most budget-friendly and expert way. If your home is damaged due to a storm or any other cause, you can always count on us for restoration assistance. We have teams who are available 24/7 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Why We’re Gulfport’s Storm Damage Resource | SERVPRO® of Biloxi/Ocean Springs/Gulfport

12/18/2020 (Permalink)

House fires can happen at any point during the year. But did you know that they’re more common during the winter months?

There are various reasons for this, ranging from home chefs whipping up larger holiday meals to space heater accidents.

Fires involving Christmas trees are one of the leading causes of fire damage during the holiday season. But home heating malfunctions and kitchen accidents can also cause issues for homeowners.

Our Team Is Here to Help

While no one likes to think about the aftermath of a house fire, it’s a reality for millions of Americans every year. If a fire impacts your home, we want to help you repair the damage and move forward with your life.

Here’s why we are the trusted partner for fire damage remediation in Biloxi, Gulfport and Ocean Springs:

We can help with all the restoration steps. Fire damage includes things you may not think about—like smoke damage, water damage and issues with odors in furniture upholstery. Our team can work through restoration on whatever you need us to do.

Our team believes in restoration. We have the experience necessary to ensure you can get the help you need by working to save you money on both repairs and your insurance. We look for ways to make the restoration process as painless as possible and to restore as many of your heirlooms as we can. We know some things are irreplaceable.

We’re available at any time. Fires don’t happen on anyone’s schedule. And getting started with the restoration process fast is vital to putting your home back the way it was before a fire. We know that time matters when dealing with a home restoration. Our team is available 247 when you need emergency help.

We are proudly locally owned and operated. SERVPRO is a national company, but the owner of our location is a member of the community here. We can use the leading-edge resources, equipment and techniques available to a large national company at your home. But we live and work here and want to serve our many neighbors.

If you have fire damage in your home due to a kitchen, heating or other fire, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Contact us at any time to learn more about our restoration services.

Practicing Safety When Burning Candles This Winter | SERVPRO® of Biloxi/Ocean Springs/Gulfport

12/16/2020 (Permalink)

While many of us enjoy candles all throughout the year, between holiday decorations and a general ambiance of coziness, the winter months are when candle usage hits its peak for most. The National Fire Protection Association has found that Christmas Day is the day of the year that sees the most candle-related fire incidents, as many people use them in their decorations, which can lead to hazards. Fortunately, candles can still be enjoyed safely, as long as you follow some helpful guidelines for fire protection. As with any open flame, candles present a risk that can be effectively managed if you are careful and diligent about fire safety. Safety Tips for Using Candles This Winter Always Stay Alert When Burning Candles As with any open flame, the top safety tip is to always stay alert and make sure to not become distracted or let your guard down when it is lit. It has been found that 11% of candle-related fires were due to someone falling asleep while they were burning, so be sure you are always awake, alert and in the room before lighting a candle in the home. Keep Candles Clear of Combustibles Candles are often small, contained flames, but if they are placed too near anything that is combustible, they can quickly spread and cause chaos. Always place candles away from the clutter on tabletops, and ensure there are no drapes, fabric, paper or other combustible materials that the flame could potentially travel to. Be Safe During Power Outages Many fires that are caused because of candles have to do with power outages, but candles are not a good source of light if the electricity cuts out. Keep plenty of flashlights, lanterns and batteries in the home so you do not have to rely on candles if your lights are out for any period of time. Use Sturdy Candle Holders If you are using pillar candles or another type that must be set into a candle holder, be sure that it is a sturdy piece that will not easily tip over. Just in case, do not put these types of candles near anything that they could catch on fire if they were to tip. If you experience a house fire, we are here to help. You can get in touch with us no matter the hour to learn more or to report damages. Contact us today.

Why We’re Gulfport’s Storm Damage Resource | SERVPRO® of Biloxi/Ocean Springs/Gulfport

12/16/2020 (Permalink)

While you can take steps to protect your home from storm damage, the reality is that it’s impossible for anyone living along the Gulf Coast to predict when their house might suffer storm damage. But you can take many steps to lessen the likelihood that your home will be damaged during a hurricane, tropical storm or another severe weather event. Homeowners can take steps to board up windows, tie down or remove certain items that could be projectiles (like patio furniture or grills), and secure loose siding and shingles. It’s also smart to be sure your gutters are regularly cleaned and trees overhanging your home are removed. But even the most diligent homeowners can sometimes be impacted by severe weather—and have to deal with the resulting restoration and cleanup work. If your home is ever affected by extreme weather, the team here at SERVPRO is ready to help you get your home back to its original condition. Want to know why we’re Gulfport’s best choice for restoration? Here’s why: Our team is available 24/7 during emergencies like severe weather. That means we can begin working with you immediately to start the restoration process. A fast start is vital because water damage (which is common with storms) can worsen if you have to wait to get the process started. Having access to a team who’s available at any time helps you beat the clock. We’re a local business. While some scammers might come to the area after a storm and attempt to profit, we’re already here in the community doing quality work. Our team is made up of community members. We live and work in the community and want to serve our friends and neighbors by doing high-quality work. We have experience. Many times when a storm moves through the area, multiple local families are affected. That means many people require restoration services fast. Because we have years of experience and SERVPRO’s backing, we can bring more teams to the area to ensure all of our neighbors who need help are served. If your home suffers storm damage, you can depend on us to help you restore your home to its original condition. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today.

What to Do if There Has Been a Fire at Your Business | SERVPRO® of Biloxi/Ocean Springs/Gulfport

11/12/2020 (Permalink)

Discovering that a fire has started at your business is something that many business owners do not
expect to ever be faced with, and it can create quite an overwhelming time as you begin the
recovery process. While many losses from a commercial fire should be covered by your business’
insurance policy, there are far more considerations involved in recovery than simply filing a claim.
Knowing what to do is key to being able to quickly take action and start the recovery process, so
here is a step-by-step guide to get you started so you can get your doors reopened more quickly.
What to Do After a Fire Impacts Your Business
After a fire, it is important to never re-enter your building until the local fire department deems it safe
to do so. Always check with local officials to ensure you are in the clear to take action, and when
you are, here are the steps to take:
Prevent Any Further Damage to Your Building
Secondary damage is a major concern after a fire. Not only will there be damage from the fire
itself, but you will also have smoke and soot odors and water damage to contend with in the event
that your sprinkler system was activated. If it is safe to do so, put tarps over any holes in the ceiling
or walls to reduce the chance that any further issues will arise.
Contact Your Commercial Restoration Company
Having a commercial restoration company on your side can make a huge difference in the overall
recovery process. Contact the company you would like to work with as soon as possible after the
damages so you can set the restoration process in motion and get your doors reopened quickly.
Contact Your Insurance Company
The faster you can file a claim, the faster you will receive a payout to help cover the cost of the
damages and any loss of income, if applicable. Get in touch with your insurance company quickly so
you can begin the process of documenting and filing a claim for the damage. In many cases, your
restoration company will be able to work with your insurance company on your behalf to ease some
of the burden of recovery.
If your business has been damaged due to a fire, you can depend on us to help. No matter the
hour, you can get in touch to report your damage and receive a rapid response from our expert fire
restoration technicians. Contact us today.

Fire Safety Tips for Wintertime | SERVPRO® of Biloxi/Ocean Springs/Gulfport

11/11/2020 (Permalink)

Make sure your fire risk is low during the holidays. If you experience any damage, SERVPRO of Biloxi/Ocean Springs/Gulfport will be here to help.

The holidays will be here before we know it, and as we prepare with recipes and shopping for gifts, it is also vital to make sure we are remembering preparedness for house fires. The Red Cross has found that winter is the top time for house fires, and many of our favorite winter activities give fires ample opportunity to occur.

As you go about our holiday season preparations, be sure that fire safety remains top of mind. Cooking, heating and decorating are all associated with this time of year, but they also give fires plenty of opportunities to spark.

Practicing Fire Safety This Holiday Season

Keep safe when cooking. Cooking is consistently one of the top causes of fires in the home, and because more people tend to cook large meals and participate in holiday baking, these types of fires often increase during the winter. Every time you cook, be certain to keep flammable objects away from the stove, make sure a fire extinguisher is handy and keep at least three feet around the stove clear of all other people, children and pets.

Heat the house with proper precautions. Many people make use of space heaters and fireplaces to supplement their home’s heating system, but it is important that you always use these tools with caution. Space heaters should always cut off if they get too hot or tip over, and should never be used on carpet or near flammable items. If you use a fireplace, be sure to get your chimney inspected every year and never allow a fire to burn unattended.

Decorate with care. Winter lights, Christmas trees and other decorations are fun, but they do present an electrical hazard for homes. Around 25% of Christmas tree fires are a result of electrical issues, which can arise from overloading outlets and power strips, using decorations with frayed wires or not unplugging everything before leaving or going to bed.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today.

Implementing Your Business’ Disaster Recovery Plan | SERVPRO® of Biloxi/Ocean Springs/Gulfport

10/23/2020 (Permalink)

SERVPRO of Biloxi/Ocean Springs/Gulfport is your go-to in case a disaster occurs. Get in touch with us to learn more.

Working hard to build your business and make it successful is rewarding, but it can be extremely disheartening when a disaster comes and completely derails your operations.

There are many businesses that are never able to recover from such a large financial impact to their operations, but by planning ahead, you can lessen the chances that a disaster will permanently impact you.

It is important to have a plan in place for the moment a disaster becomes imminent that is focused on keeping you and your employees safe, but it is also wise to have a recovery plan so you can begin to rebuild as soon as the threat has passed. Getting back to business as quickly as possible can help you mitigate a loss in income and ensure you are able to fully recover quickly.

How to Get Back to Business After a Disaster

Get in touch with your insurance and restoration companies. Depending on the type of insurance you have and the type of disaster that occurred, you may be able to claim some or all of the damages with your provider. It is important to contact both them and your chosen restoration company right away to get the process of recovery started—and in many cases, your restoration company will be able to work directly with your insurance company if you are able to make a claim.

Keep your customers in the loop. It is important to inform your customers of the situation as soon as you get the details sorted out to minimize confusion and let them know when they can support you once more. Communicate closures, timelines and operating hours as it is relevant. Additionally, it may be wise to offer online gift cards or other promotions so people can chip in now when you need it the most and redeem their purchases at a later date.

See what disaster assistance programs you qualify for. The disaster assistance program from the Small Business Administration is designed to help business owners cover costs of repairs, restoration and even losses in income due to a disaster. These loans are offered with flexible repayment options, low interest rates and easy terms to make it easy for business owners to qualify and make use of this resource.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

An Overview of Our Commercial Restoration Services | SERVPRO® of Biloxi/Ocean Springs/Gulfport

10/19/2020 (Permalink)

If you are a business owner, you understand how vital it is to plan ahead for a variety of
scenarios—but have you considered how to plan ahead for damage that occurs to your
business? While you may think that carrying a commercial insurance policy is sufficient, there
are many other things to consider when it comes to having damage taken care of. Fortunately,
we are here to be a resource for Biloxi-area businesses so we can help you do just that.
From start to finish, we are here to help with all your commercial restoration needs. From
working with your insurance to handling damage to fully restoring your business back to the way
it was, you can count on us to help you every step of the way.
The Commercial Restoration Services We Offer
We are available 24 hours a day and seven days a week to get started on your restoration, so
you can be certain you will receive a quick response no matter when you discover damage to
your commercial property. With our well-trained technicians and extensive fleet of equipment,
we are able to handle every element of water damage, fire damage and storm damage so your
business can get back on track.
The Types of Commercial Buildings We Restore
We make sure that our technicians are well-versed in many types of damages and have
experience with a variety of restoration scenarios. In the past, we have helped offices of all
sizes, apartment and hotel buildings, restaurants and retail stores, manufacturing and
government buildings and more recover from damage. If you are curious about whether we
have experience with your particular type of business, get in touch to learn more about it.
How We Can Get You Back to Business Faster
We understand that reducing the time your business must remain closed is the top priority,
which is why we work to provide you with restoration as quickly as possible. We are always here
to take your call, so no matter when you discover damage to your commercial space, you can
expect the same level of service. Once we dispatch to your property, we will quickly assess the
area and get our team mobilized as quickly as possible to start tackling the damage efficiently
and rapidly.
Curious about our commercial restoration services and how we can help your business? Get in
touch with us today to learn more—we are here 24/7 to answer your call.

How to Do a Household Water Damage Inspection | SERVPRO® of Biloxi/Ocean Springs/Gulfport

9/22/2020 (Permalink)

Do you have any water damage to your home? Contact SERVPRO of Biloxi/Ocean Springs/Gulfport, we are your local water restoration experts.

There are few things worse for the structure of your home than untreated (or unnoticed) water damage.

Damage due to moisture can lead to unsightly stains, cosmetic issues and mold buildup, and it can also eat away at the structural elements of your home and cause significant issues if it is not quickly addressed.

With a little bit of knowledge for what to look for, all homeowners can be empowered to check for water damage around the house on a regular basis. Insurance claims are often over $10,000 for water damage, but the earlier you notice it, the more quickly you can have it restored.

How Can I Check for Water Damage in My Home?

Inspect your walls and ceilings. Because walls and ceilings make it easy to spot water damage, they are a good place to start. Unusual stains, softened drywall or bubbling paint can all be signs of water damage, whether it is a result of weather or a leaky pipe. It is also wise to pay extra attention to window frames and doors, as these are common damage hotspots.

Don’t forget to look down. It is not uncommon to find water damage that shows itself in the floor, since they are the lowest spot in every room. Water can pool and begin to saturate the subfloor, not causing surface issues but instead showing up with warped floorboards, buckling or a general smell of mildew which should always be checked out.

Inspect your roof. To prevent any water damage related to weather, you want to make sure your roof is doing its job as your first defense against rain. Check with binoculars for signs there may be issues, such as loose or twisted shingles or flashing that is not sealed. During the next bout of rain, you can also go out and verify that your gutters are pitched properly and draining away from your foundation correctly.

Pay close attention to the basement. While people used to think that damp basements were just a given, it does not have to be that way. Check your basement for any signs of moisture on a regular basis. A general damp feeling can often be fixed with a dehumidifier, but it can also be indicative of a much bigger problem in some instances. In any case, watch out for wet foundation walls, musty odors or water stains just in case.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert.

Tips for Increasing Household Fire Safety | SERVPRO® of Biloxi/Ocean Springs/Gulfport

9/9/2020 (Permalink)

If you experience any property damage due to a fire, we are here for you. Contact SERVPRO of Biloxi/Ocean Springs/Gulfport to learn more.

Having a fire break out in your home is a terrifying experience, and something no one ever wants to go through in their own home. The rapid spreading of fires is part of what makes them extremely dangerous—a small flame can often spread into a full-fledged fire in under a minute. However, through practicing smart fire safety, you can significantly improve your chances of never having to worry about a house fire.

Prevention is the best tactic to reduce your chances of experiencing a house fire. Implementing smart fire safety habits can prevent a fire from ever breaking out in the first place. Here are some ways to give your fire safety a boost.

How Can I Give My Home’s Fire Safety a Boost?

Check your smoke detectors. Smoke detectors are the top safety measure for any home, and making sure that yours are operational is extremely important. Get in the habit of testing your smoke detectors on a monthly basis using their test button, and change the batteries whenever the unit begins to chirp.

Create a fire escape plan. In case the fire alarms sound, knowing how to escape the home quickly is so important. Experts recommend being able to get out of the house in two minutes or less to avoid smoke exposure. For this reason, it is smart to have a fire escape plan, ensure every room has at least two exits and create a meeting spot with your family for when you get out of the home.

Limit your fire risks. Overall, practicing good habits around the house can go a long way in fire prevention. Simple things such as cleaning out your dryer’s lint tray regularly, avoiding running extension cords under rugs and always supervising open flames can have a big impact in your overall fire risk in the home.

Keep a fire extinguisher handy. Though there are many situations where it is not safe to attempt to use a fire extinguisher, in some cases, you may be able to extinguish small flames before they become a huge house fire. It is smart to always keep an operational fire extinguisher handy just in case the need to use it arises.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

Tips for Preparing for Severe Weather at Home | SERVPRO® of Biloxi/Ocean Springs/Gulfport

8/24/2020 (Permalink)

SERVPRO of Biloxi/Ocean Springs/Gulfport is here to provide you with a rapid response. Contact us right away if your home has any storm damage.

Though there may be seasons and periods of the year where storms are more likely to develop, as a whole they are quite unpredictable and can come about with little notice—that is why we always urge people to be prepared well in advance of any severe weather.

Planning ahead can help you prevent damage to your home, keep your family safe and maintain comfort during a disaster. Here are some tips for making that happen.

Severe Weather Emergency Preparedness Tips

Prepare your home as much as possible. Preventing damage from severe weather is not something any preparedness can guarantee, but there are things homeowners can do to reduce their chances. Trimming bushes and trees around the property and securing loose objects can prevent projectiles from damaging your home. You also may want to consider installing a generator in case of a power outage.

Create a family communications plan. Everyone in your household should be aware of what to do in case of a severe weather emergency, even if they are not home when things begin. Make sure you know how to communicate with one another when someone is away, as well as making sure you have a designated safe zone in your home for all the people and pets in the house to hide out in during severe weather.

Make sure your emergency kit is stocked. An emergency kit is useful in two main ways: for one, when you are in your safe area, you will have access to food, water and medical equipment during the duration of the storm. It can also come in handy after the storm passes, in case power is out and it is difficult to access resources in the aftermath. Either way, stock your emergency kit for both short and long-term supplies to remain safe.

Consider getting a weather radio. Though most of us will depend on the internet to provide us with household updates, if a storm is severe, it may require more analog solutions for staying informed. If the power goes out and your phone dies, a weather radio can be a great solution so you can still get weather and emergency alerts. Be sure to choose a model that is either powered manually or with a type of battery that you have a surplus of, just in case.

If your home is damaged by a storm, you can depend on us to take care of any damages. Contact us at any hour to report damage and receive a rapid response.

Why Our Storm Damage Process Is the Best in the Business | SERVPRO® of Biloxi/Ocean Springs/Gulfport

8/10/2020 (Permalink)

Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Biloxi/Ocean Springs/Gulfport to set up an appoint

Sustaining damage, whether it is to residential or business buildings, is typically a traumatic experience. Some storm damage might simply involve missing shingles or mild hail damage, but in most cases, there will be structural, electrical and water-related components of the damage that must be handled at once.

Because of this, picking a restoration company with expertise is so important to having any issues handled.

The tasks you have to do to start restoration may feel insurmountable, but working with the right restoration company can make the process as easy as possible. Though storm damage has continued to become more severe over the years, we have risen to the occasion in many ways.

How We Are Here to Handle Storm Damage

We work hard to uphold our reputation. After a storm, there is an unfortunate number of scammers that will attempt to move into an area to make a quick buck on those who are vulnerable. It is best to find a company that is established in the community instead of simply dropping in to repair damage, so you can research their reputation and be certain they work to uphold it.

We can increase our resources as needed. When a large storm moves through an area, there are generally many people needing restoration all at one time. While many companies may be overwhelmed by this and let their service standards slide, we are the exact opposite. We make sure we are ready for any size disaster with our nationwide team of SERVPRO® locations we can call upon for extra resources when needed.

We provide 247 service and a rapid response time. Discovering you have damage will never be an enjoyable process, but no matter when you discover it, we will be around to help. We are available 24 hours a day, meaning whenever you discover damage, you can give us a call. Regardless of the time, we will begin formulating a response to tackle your damage and return your property to its pre-storm state.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Practice Grill Safety Every Time | SERVPRO® of Biloxi/Ocean Springs/Gulfport

7/27/2020 (Permalink)

SERVPRO of Biloxi/Ocean Springs/Gulfport is the fire restoration experts. To learn more give us a call or contact us online.

For most people during the summer months, the grill is likely the source of the majority of your meals—and for good reason! There is nothing better than grilling your dinner and enjoying a family meal outside, but because it is such a regular activity, it can be one where people forget to take the proper safety precautions if they are not a habit.

Around 5,700 grill fires occur annually as reported by the U.S. Fire Administration, and they can be quite a costly occurrence to your patio and even to your home. Getting in the habit of always practicing fire safety when grilling is the best thing you can do to protect and enjoy yourself.

Get Into the Habit of Grilling Safely

Create a safe zone around your grill. Though walking out your back door and being at your grill sounds ideal, it can lead to a serious issue if a fire were to start. A grill flare-up can span several feet, so if your grill is near wood deck railing, vinyl siding or anything else flammable, it can start a fire immediately. Creating a safe zone of at least three feet around your grill at all times is recommended.

Clean your grill grates often. Food particles can build up on the grill over time, creating a prime opportunity for a grease fire to break out on your grates. It is important to get into good cleaning habits so food does not have the opportunity to stay stuck on the grill for long—just giving the grill a quick brush after each use should suffice.

Never leave the grill unattended. Though grills may feel safer to walk away from due to their lid, even with the lid closed, they can start a fire in an instant. Treat the grill just as you would your kitchen stove or a bonfire and never walk away from it once it is lit. You should also put a fire extinguisher within arm’s reach just in case a flame does begin to get out of hand.

Inspect the grill regularly. If you are using charcoal to grill, you will not have to worry about propane tanks and lines. However, on a gas grill, you should check your system carefully every time you use it. Leaks around your propane tank or worn hoses can become a huge fire hazard once a flame is introduced, so a quick inspection is advised.

If you have a grill fire do damage to your home, we are here to help. You can call us any time, day or night, to have a quick response from our restoration experts.

Fast Facts About Summer Storm Safety | SERVPRO® of Biloxi/Ocean Springs/Gulfport

7/16/2020 (Permalink)

Have you been affected by a storm event? SERVPRO of Biloxi/Ocean Springs/Gulfport is available 24/7 and ready to assist you with any storm damage.

Summer storms are a part of long days and warmer weather, but it is important to be aware of the impact they can have. When thunder develops, that means that lightning strikes, high winds and hail are all a possibility, along with the damage these circumstances can cause.

While your best bet is to stay at home to stay safe from a storm, these general tips are things you can keep in mind regardless of where you are to protect yourself.

Staying Safe in the Event of Summer Storms

Know your options for shelter. If severe weather is in the forecast, the best thing to do is stay home and move to an interior room of the house—but if you get caught in bad weather out and about, it’s important to know what to do. If you happen to be driving, your car is actually a safe place to take shelter. Be sure you safely pull to the shoulder, turn the vehicle off and do not touch any metal elements.

Practice electrical safety. If a building is struck by lightning, the electrical charge will rush to the ground as quickly as possible—often through electrical wires in the walls of the home. When this happens, a power surge can be transferred to anything that is plugged into the wall. If you have the time before a storm moves through, unplug everything in the house to prevent this from happening. In case one catches you off-guard, using surge protectors at every outlet is advised.

Avoid direct contact with concrete. It may feel like a concrete structure is the most secure place to be in the event of a storm, but they are still quite vulnerable to lightning. Concrete is often reinforced with steel, so if lightning strikes, it can become a conductor of electricity itself. If you are able, avoid touching any concrete walls or floors while lightning is in the area.

Stay indoors for at least 30 minutes. Because storms can come and go quickly, they often interrupt activities and result in people antsy to get back to what they were doing. However, this can lead to people rushing outside as soon as the skies clear, which can be dangerous. Lightning strikes have been known to occur up to 25 miles from where the storm is located, so it is advised to wait a half-hour after the last clap of thunder before going back out.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

How to Establish a Fire Drill Procedure for Your Business | SERVPRO® of Biloxi/Ocean Springs/Gulfport

6/25/2020 (Permalink)

If your business experiences any fire damage, you can count on us. SERVPRO of Biloxi/Ocean Springs/Gulfport specializes in commercial fire restoration

Being prepared for changes is part of owning your own business, but have you considered how a fire could change your plans? The risk of a commercial fire is huge for businesses, and if you have employees who work on-site, it is important to make sure they are prepared for the possibility as well.

Establishing a fire drill procedure is a great way to keep everyone safe and informed regarding the steps to take if a fire breaks out. Here’s how to do it:

Planning a Fire Drill Schedule for Your Business

Consult with your local fire officials. Talking with local fire officials is a great jumping-off point for implementing any type of fire safety plan. They can talk you through the specifics of your layout so you can effectively plan evacuation routes and they can also discuss your overall fire risk so you can increase your fire safety throughout the building.

Communicate and mark fire evacuation routes. Once you have your evacuation routes set, mark them clearly with signs and communicate with staff on what this means. Involving your employees in the fire safety process will make everyone feel safer and prepare them ahead of time for when you start scheduling regular drills.

Have fire drills frequently. The first moments of a fire can be a scary time, but they are also the most crucial to getting to safety. Fires can spread rapidly, which is why reducing panic and getting everyone out of the building quickly is so important. Regular fire drills can help with this, as everyone will know exactly what to do and where to go from their rehearsals.

Run different fire scenarios. No two fires are identical, so your fire drills should not be identical either. Make sure to practice a variety of scenarios so your staff is prepared for anything—experiment by having the fake fire “originate” in different places or blocking some fire exits to better emulate a real-world scenario so your staff can be safe no matter what.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.

Handling Fire Damage to Your Home | SERVPRO® of Biloxi/Ocean Springs/Gulfport

6/16/2020 (Permalink)

If your home is damaged in a house fire, SERVPRO of Biloxi/Ocean Springs/Gulfport is here to help. Contact us for any fire restoration needs.

If you have experienced a house fire, you understand exactly how disheartening it can be. Even for fires that are put out right away, smoke, soot and flames can still cause significant damages in a short span of time and be a traumatizing experience.

Though the aftermath is difficult to navigate, we have assembled some tips for helping you navigate the aftermath of a fire so you can make sure you are handling it as efficiently as possible.

Tips to Help You Navigate the Aftermath of a Fire

Prepare yourself for what to expect. While we have likely all seen photos or videos of fire damage, seeing it firsthand in your own home is always different. To allow smoke to escape, firefighters often break glass and doors, and because of how smoke travels, soot may be on items that were nowhere near the flames. If the fire was extinguished with water, there may also be moisture damage to items nearby as well.

Wait to enter your home. Though things may appear to not be damaged enough to make your home a hazard, never enter without first checking with officials to determine that everything is safe. A fire can undermine a home’s structural elements via invisible damage, and a second combustion may even be possible depending on the source of the fire. Make sure to always wait for the OK before reentering your home.

Contact your insurance company. Once you can reenter the home and assess the damage, you should contact your insurance provider to let them know what happened and learn about coverage in the event of a fire. It is important to not make any changes to the home before you contact them in order to not unwittingly do something to sabotage your claim.

Document the damages. To help you prepare for your insurance claim before you begin cleaning up, take a complete inventory of what has been damaged and be sure to snap clear photographs. This will not only help your claim, but it will also help you keep track of what to replace around the house.

Contact your restoration company. Working with the right restoration company can really make all the difference during your recovery period after a fire. Fires take a significant emotional toll on the entire family, so working with a company that you trust is a great way to gain peace of mind throughout the recovery process.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

Remaining Safe When Severe Storms Are in the Forecast

5/21/2020 (Permalink)

If your home has been impacted by storm damage, SERVPRO of Biloxi/Ocean Springs/Gulfport will respond quickly to assist in any repairs.

When severe storms are in the forecast, there are many potential dangers to be aware of. Not only can costly property damages be an issue, but personal injury and fatalities are also extremely common.

Understanding what dangers storms present and how to remain safe when they are on the way is key to staying safe—which is why making efforts to understand the watch and warning system, prepare your household and stay up to date with emergency alerts are some of the best precautions to take in advance of severe storms.

Understand the Watch and Warning System

In an area that is prone to thunderstorms, being aware of how watches and warnings are determined is necessary so you can take the proper precautions. When thunderstorm watches are issued, this means that while conditions may be favorable for severe weather, there is not a current incident. Thunderstorm warnings, however, indicate that severe weather is already in the area, whether on the ground or on radar, and residents should take cover immediately.

Make Sure Your Household Is Well-Stocked

In most situations, when a severe thunderstorm warning is issued, you will want to stay at your home and wait out the weather as that is the safest place to be. Make sure you have an emergency kit that is stocked with food, water and first-aid supplies, and be certain you have light sources and ways to stay comfortable in case of a power outage. You should also know where to seek shelter when the storm comes through—generally you should pick a place on the ground floor away from windows or doors in case of shattered glass in high winds.

Make Sure You Can Receive Emergency Broadcasts

Though most of us rely on our cellphones to keep up with the weather, it is important to make sure you have a secondary way to receive updates regarding severe weather. Phone batteries can die and storms can reduce the effectiveness of data transmission, meaning you could be rendered without a way to get alerts. Make sure to have a secondary way to receive broadcasts like a NOAA weather radio, which is extremely accurate and can be powered manually or via batteries.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Heavy Rainfall Can Lead to Water Damage to Your Home

5/8/2020 (Permalink)

Heavy rains can cause serious water damage. SERVPRO of Biloxi/Ocean Springs/Gulfport has the trained technicians to fully restore your home.

It does not take a large flood or severe weather to cause water damage to buildings—in fact, any amount of moisture can cause damage.

Heavy rains, defined as a rainfall rate greater than 0.3 inches per hour, are a big culprit of water damage, as they can suss out leaky spots in your home that lighter rain may not affect.

It is important to know where these vulnerabilities lie so that you are able to prevent them and know what to look out for.

How Household Water Damage Can Be a Result of Heavy Rain

Backup of clogged gutters. When gutters are filled with debris and do not allow water to drain effectively, heavy rain can quickly lead to serious pooling of water against your roof. This water can begin to seep into the areas it comes into contact with and cause damages.

Leaks around windows and doors. Any external opening of a home will be sealed when it is constructed, but with age, these storm-proofing measures can grow weaker. Steady rain can work its way into microscopic vulnerabilities in this sealant and lead to leaks.

Poor drainage around the foundation. When water is not able to drain away from the foundation and there is a lot of it, it can begin to seep into even the most resilient of materials such as cinderblocks. Landscaping and proper drainage are great ways to defend against this.

Leaks in and around the roof. Roof leaks are some of the leading causes of water damage to the home, and they can be quite sneaky. Broken shingles or general disrepair can lead to vulnerabilities that steady rainfall can quickly exploit and seep into.

Malfunctioning of a sump pump system. For houses that have a sump pump installed, regular care is important to ensure it is working properly. If it is unable to drain water out of your home, you can wind up with a serious flooding issue.

Leaks around chimneys and skylights. Seals on the roof around chimneys and skylights should be checked often and well-maintained to prevent leaks. As these seals age, they can begin to let in water especially if they become overwhelmed with rain.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

Key Benefits of Our 6-Step Water Damage Restoration Process

4/17/2020 (Permalink)

Sustaining moisture damage to your house or business is scary, but acting fast is the best thing you can do. That is why we are here 24/7—you can call us at any hour to start our proven, six-step restoration process to have your home back to its pre-damaged state fast.

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
Our 24-hour emergency line means that you can get in touch with us regardless of what hour you discover the damage. We will ask for key information to learn more about the damage and make the call on what resources and staffing numbers your job will require.

2. Inspection and Damage Assessment
After your call, we will rush to you in order to assess the full extent of the damage and review a detailed restoration plan before we begin the work. This is also where we will check for any safety hazards like contaminated water and halt the source of the water, if necessary.

3. Moisture Extraction
Extracting the water quickly is the best chance you have at reducing the overall damage, which is why we bring in industrial-grade vacuums and pumps to do just that. We also offer move-out services to help you quickly and safely remove your belongings to prevent further damages.

4. Dehumidifying and Drying
After the bulk of the water is removed, we bring in our advanced dryers to use on all the porous substances on your home (basically anything that is not metal or plastic). This will dry everything out thoroughly and reduce the likelihood that mold and mildew will cause severe issues to your home.

5. Cleaning and Repair
Once they are fully dry, structures and objects that have been water-damaged will generally need a thorough cleaning as well. This ensures that they are not contaminated, and also prevents them from developing a harsh odor that is common for water-damaged things.

6. Restoration
When you work with us, we guarantee a complete restoration—which also includes making structural repairs to drywall, floors and other elements of your home as well as painting and refinishing to ensure it is fully restored to its pre-damaged condition.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

What to Know Before Returning to Your Home After a Flood

4/9/2020 (Permalink)

If you have experienced a flood that has impacted your home, it is common to feel antsy to return immediately and work toward recovery as quickly as possible.

While recovering from a flood as quickly as possible is advised, it is important to make sure you are keeping safety in mind as well. Working quickly and safely to restore your home will help the recovery process go much more smoothly and prevent any injuries or further damage from occurring.

Tips for Returning to Your Household After a Flood

Avoid further safety hazards. While you may be ready to get home as soon as possible after a flood has impacted your area, you should never do so without first getting the go-ahead from local officials. Between contaminated floodwaters, electrical issues and other various dangers that could be around, you should always listen to authorities regarding what is and is not safe to do.

Air out the home. If there is no inclement weather on the horizon, opening doors and windows up will help rid the home of stale and hazardous air. Mold growth will have likely already started if surfaces are wet, but increasing air circulation can prevent it from becoming out of hand. If it has been a few days since you have been able to enter the house, entering to begin the airing out process and then leaving to let the toxic air escape is advised.

Document the damages. Taking action right away is a natural reaction to discovering the flood damage to your home, but documenting the damages with photographic evidence first is advised. Though not all instances of flooding are covered by insurance, if you have a flood policy in place or the incident is covered, having these photographs can help you maximize the claim you are eligible for.

Contact your restoration and insurance companies right away. Keeping your insurance company in the loop regarding flood damages is always a top priority so you can make any claims you are eligible for. After contacting them, get in touch with your restoration company so you can get a quick response and begin the recovery. The longer water damage is allowed to sit, the more detrimental it can be, so starting restoration rapidly is always advised.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

Water Damage Process

1/28/2020 (Permalink)

A lot of people may only have one major water loss in their lifetime. We have a proven process that will make it easy for all of our clients both commercial and residential.

  1. First hour: Within one hour of notification we will call and arrange for service. Help is on the way!
  2. The fourth hour: Within four hours of notification we will be on-site starting the mitigation process. With a quick response, it will save money and reduce the amount of damage done. 
  3. Detailed explanation: A SERVPRO of mandarin Tech will explain the step-by-step process and the approximate time that it will take.
  4. Pretesting: This happens as we work from the source of the damage outward, pretesting for the ability to restore.
  5. The Eighth hour: Within eight hours we will have a full scope of service and communicate this to all materially interested parties.   
  6. Cleaning & Restoration: We will work diligently to restore and get your property back to a preloss condition and taken care of correctly the first time.
  7. Final walk-through: Once all work is complete we will walk through with you to make sure you are satisfied.

Water Damage in your Insulation

1/28/2020 (Permalink)

There is a lot of confusion about insulation that’s been soaked or damaged by flood waters or leaky plumbing. Is it still a good insulating material? Does it breed mold and mildew? Will it eventually damage other structures such as drywall or tile floors?

Mold In the Aftermath of Storm Damage

Mold is a big deal and its removal is critical. It can be spotted in a variety of ways. Sometimes it discolors your ceiling or walls, or it shows up as black spots on areas throughout the home, or as rot on damp wood. If the insulation is replaced or thoroughly dry, it can’t harbor mold. But it’s easy to be confused about whether water-damaged insulation is safe to keep in place. A qualified mitigation company can use certain tools, such as a moisture meter, to detect whether the insulation within a wall is wet.  Homeowners may have to resort to opening a wall to visually inspect the damage.

Insulation Is Made of Various Materials

Insulation is not just a cashmere lining for your home. It comes in a variety of different materials and is installed various ways.

For instance, there is fiberglass, cellulose, foam board, cotton, or spray foam.  Each type of insulation must be treated differently after water damage. Some of these materials are organic and they make a fine breeding ground for mold.

There is also the risk of toxins in water-damaged insulation. Flood waters can carry potential toxins that remain in the insulation after the water recedes. It’s the nature of insulation that it retains moisture for a long time after the flood is gone.

Assessing and repairing water damage should take priority for homeowners who’ve been hit by a flood or storm. It’s not just a matter of aesthetics, though the odors and discolored walls and wallpaper are certainly unpleasant; it’s important to your family’s health and safety that the insulation is handled by expert hands.

Is the Insulation Worth Keeping?

We help the homeowner to analyze a multitude of issues concerning repair, salvage, construction, disposal, insurance and restoration. As for the question of replacement: Does water-damaged insulation necessarily need to be removed, with new materials installed throughout the home? This is not a question to be taken lightly. We can help you decide whether to remove and replace insulation after we’ve begun the job of assessing damage and drying out the entire structure.

Cleanup and restoration after water damage is a comprehensive job. It requires skills, tools and experience in a variety of disciplines. Few companies have the resources like those of SERVPRO of Biloxi, Ocean Springs, Gulfport!

Are you Prepared?

1/28/2020 (Permalink)

"What would your family do? Would you know where to meet?" Talk to your family about these important issues! You never know when a disaster could strike. 

It is important at least once a year to get together with your family and come up with a plan. The following is a list of some important things to consider when getting you family's plan in place.

-"Where will we meet if our neighborhood is evacuated, or we are not allowed to go home by law enforcement?"

-"Is there a trusted neighbor, friend, or relative that can pick up the kids if parents can not get to them? Are they already on the pre-approved pick-up list for that child's school?"

-"Do you have a list of medications handy, and are they up to date which prescriptions filled regularly? This includes pets as well."

-"Make a list of shelters that allow pets ahead of time, and have a plan in place for pets if you cannot get them to a shelter. If you are staying with a relative, make sure your pet can come to, and purchase supplies ahead of time so your pet will be comfortable on a spare of the moment road trip."

-"If you have an elderly family member/friend, or a special needs family member/friend in an assisted living facility, learn that facility's evacuation plan and ask questions. Will they provide transportation for that family member, or will you need to get them? What would you do if you couldn't get to them, or got separated?"

-"Make a disaster kit! If you are riding out a disaster or are in a voluntary evacuation zone, you could be without water or power for days. Include water, non-perishable food, first aid kit, medications, pet supplies and pet food, flashlights, batteries, crank radio, wet wipes, and cleaning supplies you don't need water to use. Ever toilet paper and paper towels are also a good idea. Fill up your bath tub with water before disaster strikes so you can use that water to flush your toilets."

Survive During and Be Safe After

1/28/2020 (Permalink)

Survive DURING

  • If told to evacuate, do so immediately. Do not drive around barricades.
  • If sheltering during high winds, go to a FEMA safe room, ICC 500 storm shelter, or a small, interior, windowless room or hallway on the lowest floor that is not subject to flooding.
  • If trapped in a building by flooding, go to the highest level of the building. Do not climb into a closed attic. You may become trapped by rising flood water.
  • Listen for current emergency information and instructions.
  • Use a generator or other gasoline-powered machinery outdoors ONLY and away from windows.
  • Do not walk, swim, or drive through flood waters. Turn Around. Don’t Drown! Just six inches of fast-moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • Stay off of bridges over fast-moving water.

Be Safe AFTER

  • Listen to authorities for information and special instructions.
  • Be careful during clean-up. Wear protective clothing and work with someone else.
  • Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off electricity at the main breaker or fuse box to prevent electric shock.
  • Avoid wading in flood water, which can contain dangerous debris. Underground or downed power lines can also electrically charge the water.
  • Save phone calls for emergencies. Phone systems are often down or busy after a disaster. Use text messages or social media to communicate with family and friends.
  • Document any property damage with photographs. Contact your insurance company for assistance.

Natural Disaster and your Business

1/28/2020 (Permalink)

Nobody want interruption to their Business ever! Natural disasters can be terrifying. Especially if they affect your home or business, and those that depend on you. Although it’s scary to think about, there are a wide variety of different catastrophes that could strike your business, including floods, hurricanes, tornado, fires, and more.  If one of these unfortunate events happens, you don’t want to find yourself unprepared! Discover the most important steps to take following a major disaster so you are able to recover quickly and safely.  

1.     Assess the Situation

As soon as the calamity has died down, check yourself and any family members to make sure no one is hurt. If you have any nearby neighbors, see if they are in need of any help. Turn off the gas and electricity in your home if it safe to do so, and avoid entering your home for a while, as there could be damage to your floors or ceilings that could cause them to collapse.

2.     Finding Food and Shelter

If your business no longer has running water, you can obtain it through emergency sources, such as rainwater, your hot water tank, your toilet reservoir, or ice cube trays. Shelters are usually assembled by the American Red Cross in emergency situations for those whose homes are too damaged to stay in; look for one of these if you feel your home or business is dangerous. The Federal Emergency Management Agency, as well as local churches and community services, are also good resources for any needs you might have in these dire situations.

3.     Be Cautious

Disasters always leave a trail of destruction behind; be wary of contaminated floodwaters, fallen power lines, or any criminals taking advantage of all the chaos. Don’t turn the gas back on in your home, as there could be a leak, and make sure your house is ventilated if you’re cooking over your fireplace.

4.     Recovering Important Information

One of the last steps of disaster rehabilitation and recovery is to salvage as many of the important documents from the wreckage, such as your insurance policies, birth certificates, driver’s license, deeds, wills, financial statements, and any other precious information. Although these procedures might be difficult, it will help you and your family recover from this crisis as quickly as possible.

Call SERVPRO of Biloxi, Ocean Springs, Gulfport with all Your Disaster Rehabilitation Needs!

If a disaster has affected your home, call SERVPRO for all your cleanup needs! Our disaster restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup. Don’t wait another moment if your home has been devastated! Call us today!

Water Damage at Work

1/28/2020 (Permalink)

Many commercial structures have a larger volume water entering the premises through plumbing supply lines, and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number.

Water intrusion in commercial buildings can damage high-value equipment like computers and building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage; like the growth of toxic mold, may be even more problematic than in a home due to the larger occupancy of a business or commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and secondary damage such as mold growth, contact SERVPRO of Biloxi, Ocean Springs, Gulfport today!

CE Class Registration for December 10, 2019

11/4/2019 (Permalink)

CE Class Registration

SERVPRO of Biloxi, Ocean Springs, and Gulfport is now registering for our up coming CE Class. The CE class will be held December 10, 2019. We will be doing two CE class that day. Schedule is as follows:

9am-1pm- Understanding the Restoration Industry Property Fire Damage Restoration (4 Hour Course)

1pm-1:45pm we will break for lunch

2pm-5pm-Ethics (3 Hour Course)

You can register for one of the courses or both. 

To register please follow the directions below:

Email Briana@SERVPRObiloxi.com

Please include the following information:

-Full name

-Phone number

-Place of employment

-Which classes you would like to sign up for 

Once you are signed up you will be added to an email list to get updates on the CE class. The place is to be determined at this moment. If you have any questions please email your questions to Briana@SERVPRObiloxi.com

We look forward to seeing you in class. 

The Weather Is Not the Only Thing Hot During the Summer!

10/29/2019 (Permalink)

Summer is a time to get out and have fun. The weather is not the only thing that heats up during these few months. 

Be aware of the risk of fires and prepare by checking the batteries in your smoke detectors and having functioning fire extinguishers. 

5,700 homes experience grill related fires every year. In fact, 57% of fires happen within four months; May, June, July, and August. Grill fires happen when someone mishandles the igniting of the grill with a spark or flame. Mechanical issues such as broken containers or pipes also can increase the risk of causing a fire. 

For precautionary measures, before the startup of grilling season check your grills condition, clean it, check the drip pan, and anything else that could potentially have grease on it from previous cookouts. Inspect each part of your barbecue pit to make sure everything is attached properly. Also, be sure you are in a grill-friendly environment free of branches, roofs or any sort of overhang when igniting the grill. Be prepared for a fire, as grease and fat are likely to catch on fire. Keep baking soda near the grill in case a grease fire breakout. If you find yourself faced with a fire emergency, do not hesitate to call SERVPRO of Biloxi, Ocean Springs, Gulfport, and Pascagoula at 228-396-3965. 

24 Hour Remediation Services

10/28/2019 (Permalink)

SERVPRO of Biloxi, Ocean Springs, Gulfport, and Pascagoula is ready to answer the call 24/7/365!

As an independently owned business ourselves, we understand that business continuity is extremely important and that every hour lost is a customer and revenue lost. With our highly trained and certified technicians, we can prevent loses such as water damage and mold from being long-term problem for your business. With us being a 24-hour franchise, we have a flexible schedule to work around time strains you may have. 

We have the experience and the technology needed to solve any problem. If your business or residence is damaged by water, fire, or any other force of mother nature, Do not hesitate to call SERVPRO of Biloxi, Ocean Springs, Gulfport, and Pascagoula at 228-396-3965

We will get to the Root when Dealing with Soot

10/25/2019 (Permalink)

More Problems Caused By Fire

After a fire is put out, property owners expect the need to replace any items that have burned. What many do not consider is the items that were not destroyed by the fire, but affected by the smoke. Smoke, the byproduct of materials burning, creates a lasting odor that is difficult to remove. 

As smoke rises, it can seep into your walls, ceiling, and roof. Once the smoke fills your your attic or crawl space, it increases the likelihood of moving into your HVAC. 

How SERVPRO Restores Your Property After A Fire

SERVPRO of Biloxi, Ocean Springs, Gulfport, and Pascagoula is trained and has years of experience in removing and replacing insulation before your HVAC is affected. We get right to the root of the issue when dealing with smoke and soot. When we are on the job, we ensure that not only will your property be restored, but it is handled quickly before further damage ensues. Your job is to rest assured your odor problems are being taken of, and our job is to make it "Like it never even happened."

Safety Tips to Keep your Pet Safe in a Fire!

10/23/2019 (Permalink)

Don't leave your little puppies behind!

An Evacuation plan that leaves time for pets!

Fires can happen to anyone anywhere! When an unexpected fire emergency occur, it is beneficial to have a plan in place! Everyone, including pets needs to be evacuated and to know where to meet. Make sure your meeting place is a safe distance from the home to avoid smoke inhalation. While the main focus is to get your family out as quickly as possible, having an evacuation plan and practicing it can give you time to get your pets out too. Here are a few steps to take to ensure everyone, even your pets safety:

Practice Makes Perfect:

Don't be caught confused about what steps to take in case of fire. In the heat of the moment, it is almost impossible to think of everything you need to do. This is why practicing the actual plan is important. This will help you to leave time to pick up your pets and take them to the designated meeting spot. 

Where Do Your Pets Go:

Take note of the places your pets go when they are scared. Does your dog hide behind the sofa when a thunderstorm strikes? Does your cat hide in the laundry room when something startles her? When a fire starts, you do not want to spend a lot of time looking for your animals. Create a checklist of areas to look in case of an emergency. Keep your list on the fridge or pinned to a bulletin board for easy access. Being prepared with this checklist can help get you and your pets out as quickly as possible. 

Keep Leashes by the Exit:

Sometimes when animals are frightened they will run away. When you are evacuating, it is important to keep your pets on a leash so that as firetrucks and other first responders approach, everyone is safe. You will be able to find your leashes more easily if they are kept by your main exit on a hook. 

SERVPRO of Biloxi, Ocean Springs, and Gulfport are here to help! 228-396-3964

Fire Tips for your business

10/17/2019 (Permalink)

Although an emergency escape plan is not required for all businesses under the Occupational Safety and Health Administration (OSHA), it recommends your building have an emergency action plan to protect yourself, employees, and your business during an emergency situation. OSHA suggests the following steps when developing such a plan. 

Organize emergency preparedness procedures and share them with your employees. 

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. ensure that all exits are marked and will lit, wide enough to  accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times. 

Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover, and conduct a head count. Once completed evaluate how well the plan worked. you may need to make improvements. 

Be sure to talk with your employees on best and safest practices with evacuating.  

Let SERVPRO professionals help your business

10/17/2019 (Permalink)

SERVPRO specializes in water, fire, and mold remediation on all size commercial properties. We create value for your company by greatly decreasing the amount of time it takes to get your commercial residence back in business. SERVPRO knows how important it is to have a professional clean looking business, so when disaster strikes your commercial property you want well trained professionals to get your business back to normal and make it look like it never happened. Our technicians have experience and knowledge to protect your assets while keeping your cost concerns in mind. SERVPRO strives to be fast and efficient to get you up and running in the quickest time possible. 

SERVPRO of Biloxi, Ocean Springs, and Gulfport is on call 365 a year, 7 days a week, 24 hours a day. Make us your top priority after a disaster strikes your business. 

Call us 228936-3965 or email us at sp8684@SERVPRObiloxi.com 

Fire Facts

10/17/2019 (Permalink)

Fire Damage can Occur in 30 Seconds

A combustion or burning in which substances combine chemically with oxygen from the air and typically give out bright light, heat, and smoke is known as a fire. Fires can occur in homes and outdoors, due to many causes.

Some interesting facts about fire:

1. There is a house fire every ten seconds in the United States. 

2. House fires can spread in as little as thirty seconds. 

3. Create and practice a fire escape plan. 

4. Cooking is the leading cause of house fires

5. More then 15,000 fires a year are started by cloths dryers

6. 21% of fires are caused by Arson

It is very important that if there is ever a fire GET OUT, STAY OUT, and CALL FOR HELP! Fires can cause severe damage, it is important to practice safe steps when preparing for a potential fire. 

If you ever are presented with fire damage, call SERVPRO of Biloxi, Ocean Springs, and Gulfport at 228-396-3965

Storm Damage Prevention Tips

10/17/2019 (Permalink)

SERVPRO knows that storms are not set  to a specific schedule, that is why all SERVPRO franchises keep their doors open 24/7/365. We have the resources to handle any size disaster with a quicker response time than any of our competitors. Roof damage caused by thunderstorms is a major problem for homeowners, here are some tips to prevent roof damage to your home:

  • Trim trees and remove dead branches so they will not damage your home if they fall because of wind.
  • Clear gutters and downspouts of debris. As the leaves fall, make sure they are not building up in the gutters. 
  • Check for any roof damage. Pay attention to surface bubbles, areas with missing gravel on flat roofs, damaged or missing shingles or tiles on sloped roofs.
  • Check the flashing on the roof to make sure it is in good condition to help prevent water from seeping through.
  • If your rood needs replacing, consider impact-resistant roofing materials, especially if you live in an area where hail storms are common.

Remember SERVPRO is always here to help. Call your local SERVPRO storm response team at 228-396-3965 for all your storm remediation needs!

Tips on what NOT to do following a flood

10/17/2019 (Permalink)

Flood water in your home can be a terrifying sight. Water damage can destroy your priceless belongings and the foundation of your home. 

If a storm does flood your house, your safety and health should be the top priority. With that in mind, here are some tips for what not to do following a flood. 

Do NOT be a hero 

When you see your flooded home, your first instinct may be to stay in the house and try to salvage everything. Floods lead to plenty of hidden dangers. Your best bet is to stay in a hotel or shelter until it is safe to return. Once you do go back to your house, make sure to contact a professional water damage repair company like SERVPRO. 

Do NOT leave yourself exposed 

Even when the flood water has stopped rising, it can still be dangerous. Electric currents, in particular, can be deadly. Once you go back to your home, avoid standing water and to protect yourself with rubber boots. You should also keep your hands and face away form contaminated city water. Make sure to avoid breathing in any growing mold, as well. 

Do NOT wait too long to contact your lender or insurer

Mortgage lenders typically waive late fees if you are caught in a severe residential storm. Make sure to notify the company immediately so you can arrange a new payment date. Similarly, call your property insurance provider as soon as possible to ensure a quick resolution of your claim. 

Do NOT get caught without cash

You will likely need cash to buy essentials such as gasoline after a storm. You should thus make sure to withdraw some money from your bank as soon as possible. Your bank may even set up a mobile branch for your community. 

Flood water can be dangerous and devastating if you do not know how to deal with it properly. If you follow the above advice, however, you should remain safe and hopefully limit your losses. 

Three Signs You May Have Sewage Problems

10/17/2019 (Permalink)

Water damage does not just come from leaky pipes and intense storms. Lucky for you, there is any other potential hazard lurking in your plumbing-sewage cleaning. However, if you know what to look for, you can get it under control before any real damage occurs. 

MYSTERIOUS OVERFLOW

Have you ever noticed toilets overflow while you are taking a shower? This is not just happenstance, it is indicative of a clog between the toilet and the sewer. This clog prevents the water in your shower from draining, so it backs up into the waste water lines. From these lines, the first available place to escape is usually your toilet. There are a few possible soutions:

  • use a specialized plumbing tool called a snake
  • Locate and clear your drain clean out
  • Call professional restoration services

DRAINS THAT WILL NOT DRAIN

Have you just taken a bath, but now the water will not drain from the tub? You may also see this backup happening in your kitchen sink. This means you probably have a clogged pipe-either somewhere in your waste water lines or directly below your drain. This may be as easy as clearing hair or debris from your drain, but in not, it would be best to get help as soon as possible. You will want to head this situation off before more overflow causes water damage to your bathroom or kitchen.

A SWAMPY YARD

If your yard consistently smells like sewage and appears more damp than normal, you may have a larger sewage cleaning issue. If a sewage line has collapsed or your septic tank is overflowing, your yard may be filled with waste. You should not attempt to handle this situation yourself, as it can require difficult and delicate work. Make sure to call a professional service right away.

Issues with sewage cleaning can get kind of gross, but do not let that put you off from spotting and handling any problems that may arise. Remember, there are people out there that can fix it for you!

What About Water You Do Not See?

10/17/2019 (Permalink)

Even small water damages have the potential to cause structural damage over time. The key to avoiding future problems is to call SERVPRO of Biloxi, Ocean Springs, and Gulfport at 228-396-3695 as soon as a water damage occurs. 

We have the equipment and expertise to find any unseen water before secondary damage or mold occurs. Here are some of the tools SERVPRO uses during water damages:

  • Moisture Sensors-are used to detect moisture in carpets, baseboards, walls, and flooring.
  • Moisture Meters-are used to determine the actual moisture content in various materials. These readings allow SERVPRO to monitor the drying process.
  • Thermohygrometers-measure temperature and relative humidity. Our IICRC (Institution of Inspection Cleaning and Restoration Certification) technicians are trained to create the type of environment most conductive to drying. 

When you have a water loss you can trust in SERVPRO to make it "Like it never even happened."

Call your local office at 228-396-3965.

Why Remediate After a Water Damage

10/17/2019 (Permalink)

Water Damage Remediation is an extremely important step to take following a flood, house fire, plumbing leak, or other events that cause water damage to your home. Standing puddles of water can prove extremely hazardous and can promote the formation of mold, mildew, and their spores as well as other substances that threaten the health of you and your family. it is imperative that you begin thoroughly drying your home immediately after water damage has occurred, and hiring a water damage remediation service to do it for you is the best choice you can make. 

Water Damage Restoration

Pipes leaking or storm damage does not wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are:

  • Flooding caused by serve weather
  • Plumbing leaks
  • Sink, bathtub, or toilet overflow
  • Sewage backup

When you are dealing with your water damage, immediate action is crucial. SERVPRO responds immediately, uses advanced equipment, and techniques to remove water quickly. The drying process is closely monitored and documented to verify your property is dried properly and thoroughly.

Call your local office at 228-396-3965

Teach the childern

9/4/2019 (Permalink)

Teach your children what to do, and practice, practice, practice.

What happens when the fire alarm goes off in the night?

Do the kids know what to do?

Do they know where to go?

What happens after the alarms stop?

Gather everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes.  Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm.

Practice your home fire escape plan twice a year, making the drill as realistic as possible.

Allow children to master fire escape planning and practice before holding a fire drill at night when they are sleeping. The objective is to practice, not to frighten, so telling children there will be a drill before they go to bed can be as effective as a surprise drill.

Choose an outside meeting place (i.e. neighbor's house, a light post, mailbox, or stop sign) a safe distance in front of your home where everyone can meet after they've escaped. Make sure to mark the location of the meeting place on your escape plan.

Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues.

Once the emergency crews leave call us, we will do what is needed to get you back into your clean home, “Like it never even happened."

SERVPRO of Biloxi / Ocean Springs / Gulfport (228) 396-3965

What's the difference between a WATCH and a WARNING?

9/4/2019 (Permalink)

Stay safe, be prepared and know when to seek shelter.

A storm warning can pop up anywhere: TV, cell phone warnings, radio, etc., but do we really understand what these warnings are trying to tell us?

Know the differences between each one so that you can be better prepared if one is issued for your area.

  • Tornado Watch: Conditions are ripe for tornadoes within the watch area. Tornadoes associated with hurricanes and tropical storms are typically a very significant cause of death and damage.
  • Tornado Warning: A tornado has been spotted visually or on radar. Usually issued for a county. If a tornado WARNING is issued where you live, GET TO THE MIDDLE OF THE LOWEST FLOOR OF A STRONG BUILDING IMMEDIATELY!!! 
  • Severe Thunderstorm Watch: Conditions are ripe for severe thunderstorms within the watch area.
  • Severe Thunderstorm Warning: There is a severe thunderstorm in or near the warning area. Treat this like a tornado warning!!
  • Flash Flood Watch: Flash floods are likely to occur. Be alert for rising water and be prepared to have to move to high ground.
  • Flash Flood Warning: Flash floods are occurring. If this happens, get to high ground immediately, and GET AWAY FROM VEHICLES... it only takes 18 inches of water to sweep a car or truck away!
  • High Wind Advisory: Windy conditions may occur in the advisory area. This usually makes for unsafe conditions while driving, especially in (but not limited to) large vehicles. Also, avoid boating anywhere in the advisory area.
  • High Wind Warning: Very strong winds are expected or are already occurring that may present significant danger. Often issued near tropical storms and hurricanes.

 If you have storm damage call us anytime 24/7 (228)396-3965

Call us after the storm

9/4/2019 (Permalink)

We are here for you 24/7

SERVPRO of Biloxi/Ocean Springs/Gulfport specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Biloxi/Ocean Springs/Gulfport we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (228) 396-3965

What is thermal fogging?

9/3/2019 (Permalink)

Thermal fogging

As experts in deodorization, SERVPRO of Biloxi/Ocean Springs/Gulfport is trained to eliminate smoke odors.

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized in fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor by doing Thermal fogging.

What is Thermal fogging?

A Hand held devise takes a liquid and converts it to steam/fog. The technicians move around the structure with the devise to “fog” all areas affected by smoke and smoke odors to neutralize odors.

Thermal fogging is an effective smoke odor removal procedure because it recreates the fire related properties of heat and pressurization. Porous material pick up thermally activated deodorant droplets in the same manner in which they picked up the smoke odors, closely duplicating what occurs during a fire.

Some jobs are best left to the professionals, call SERVPRO of Biloxi/Ocean Springs/Gulfport for any questions or to schedule services.

228-396-3965

What your boss expects you to know about commercial restoration.

9/3/2019 (Permalink)

Be ready for the unexpected with an E,R.P.

Your commercial property is always at risk of being damaged by natural elements and disasters. If your business gets hit by a disaster, you’ll need a commercial restoration company with the proper training, experience and resources to return your property to “like it never even happened”.

We are faster to any disaster and use advanced technology to take care of any commercial restoration need.

SERVPRO of Biloxi/Ocean Springs/Gulfport technicians first identify the extent of the problem, and then work with care and sensitivity to rescue and restore the area to normal conditions. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

The SERVPRO Emergency Ready Profile (ERP) system exists to help you get emergency mitigation services to your business as fast as possible after a disaster. The ERP system is designed with business owners in mind and allows you to upload relevant documents, information, and building layouts that help our technicians react fast and control the situation better than if you had placed a standard phone call. The ERP system is free to use and has an official mobile app to allow you to call for help at the touch of a button.

If you are preparing for a disaster or recovering from one we can help!

Call us at 228-396-3965

Doing fire restoration the right way

8/28/2019 (Permalink)

Fire Deodorization

When fire happens call 911 then when the flames are out call us at 228-396-3965.

Caption photo is of a large commercial fire damage as a result of an electrical malfunction.

First responders were on site quickly to extinguish the fire and SERVPRO Biloxi/Ocean Springs/Gulfport were on site to expedite demolition, cleaning, and deodorization.

This building has a gymnasium, warehouse, offices and party rooms. Total affected space in the building was 15,500 square feet, which made for an enormous amount of volume to conduct final deodorization. After weeks of demolition and specialized cleaning, we conducted thermal fogging for the final deodorization. Our two technicians donned their proper PPE (Personal Protective Equipment), and fogged the entire cubic area of the gym. The photo shows the fogging after disperse, with the capability of it penetrating into high and small cavities.

Once all work was done it was “Like it never even happened.”

Storm season is here!

8/26/2019 (Permalink)

Call (228) 396-3965 for help with clean up

Storm Season Usually Lasts From June through November

Prepare. Prepare. Prepare. There is no such thing as over-preparation when it comes to storms, especially here in Southern Mississippi. Whether you live near a coast or in a low-lying area, you could be in danger of a storm surge.

There are some times, however, where all the preparation in the world won't stop the water from finding its way inside your home. When that happens, SERVPRO of Biloxi / Ocean Springs / Gulfport is here to help. 

We have done work following the most severe of storms and our trained professionals are second to none when it comes to making it "Like it never even happened."

Don't wait, call SERVPRO of Biloxi / Ocean Springs / Gulfport to find out what you should be doing to prepare. (228)396-3965

5 Problems with mold in your home

8/20/2019 (Permalink)

A small leak in a bathroom can cause mold damage.

Mold is present almost everywhere, indoors and outdoors and has been on the Earth for millions of years. Mold naturally occurs almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level.

  1. Mold grows well on paper products, cardboard, ceiling tiles, dust, paints, wallpaper, insulation, drywall wood, carpet, fabric, and upholstery.
  2. Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
  3. Mold in your home can require cleaning, sanitizing, demolition, removal, or other treatment, of mold or mold-contaminated matter.
  4. Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  5. Mold can spread throughout a property in as little as 48 hours, quick action to deal with the problem is paramount.

If you suspect that your home or business has a mold problem, SERVPRO of Biloxi/Ocean Springs/Gulfport can inspect and assess your property. Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

If mold is found, we have the training, equipment, and expertise to handle the situation.

What starts as an innocent party could turn into significant damage in just a few minutes.

8/20/2019 (Permalink)

SERVPRO of Biloxi/Ocean Springs/Gulfport is here 24/7 to help!

Perhaps you are hosting a gathering in your home and leave the stove unattended to greet your guests only to come back to a kitchen engulfed in flames. Alternatively, a scented candle is left too close to your window treatments, and they catch on fire. The reality is that accidents happen and as homeowners, we are always vulnerable to being a victim. 

Mitigating the losses in your home due to fire is mostly dependent on how quickly you reach out to a professional team to restore your home. Thankfully, our SERVPRO rapid response team is available 24/7 and can begin the assessment of damage shortly after receiving your call. Our formal training lets us gauge both the nature of the fire and the type of residue it left behind, allowing us to tailor our approach specifically to your needs. 

Aside from the apparent damage smoke causes, there is also the lingering smell that can permeate your whole home. When our SERVPRO crew works to eliminate that foul smell we take into account just how porous each surface is and how the soot got there. In our process, we attempt to follow the same route the smoke took to saturate your belongings with odor-fighting solutions. This specific odor-fighting approach makes our services efficient and effective, returning your home to you as soon as possible. 

An accidental fire in your home should not turn into a tragedy. SERVPRO holds the solutions to your specific problems, and we are quick to implement it. Call us at (228) 396-3965 and let us leave your home “Like it never even happened.”

The only fire damage resource you will ever need

8/13/2019 (Permalink)

The trained professionals at SERVPRO of Biloxi should be called on-site immediately after the fire is out.

When the firefighters leave, it may seem like the danger has passed and the home is safe from further destruction, but without professionals to help clean the smoke damage, the building may never return to normal.

SERVPRO of Biloxi professionals perform emergency services to limit secondary damages to property.

Experience and sufficient manpower is required for restoration after a fire. Procedures may vary depending on the type of damage to a building and the level or severity of the fire and smoke damage, and this means that it shouldn’t be attempted by a homeowner. The trained professionals at SERVPRO of Biloxi should be called on-site immediately.  We can clean smoke damage and restore items affected by a fire, but we must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause. 

Ash residue is easily disturbed and can spread through the building causing nearly everything to need restoration. The only way to properly clean smoke and fire damage is to be extremely thorough. The experts at SERVPRO of Biloxi pretest to determine what items must be replaced, what items can be cleaned, and what items are questionable, as well as what items do not need cleaning.

SERVPRO of Biloxi professional restorers will locate the source of any smoke odors, and treat with specialized detergents that are formulated for neutralizing these kinds of odors. Once materials are treated, they can be sealed off to prevent any further odor from permeating the air in the future.

What to do until help arrives:

  • Do not attempt to wash any walls.
  • Do not attempt to shampoo carpet or upholstered furniture without first consulting a professional restoration service.
  • Do not use any canned or packaged food or beverages that may have been stored close to fire, heat, or water. They may have been contaminated.
  • Do limit the movement in the house to prevent soot particles from being impregnated into upholstery and carpets.
  • Keep hands clean. Soot on hands can impregnate upholstery, walls, and woodwork, causing more damage.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to prevent odors from developing

For more information on the services that SERVPRO of Biloxi provides regarding water and fire damage cleanup for your commercial or residential structure call 228-396-3965.

4 Essential Components of a Home Fire Evacuation Plan

8/8/2019 (Permalink)

Test smoke alarms monthly, replace batteries yearly and replace smoke alarms every 10 years.

If a fire spreads through your home you need to ensure that everyone evacuates as quickly as possible. To keep the evacuation fast and seamless, it’s crucial to create a home fire escape plan. Designing and practicing the plan with your family members helps everyone be prepared in case of a real fire. Here are the most essential components of a home evacuation plan.

  1. Escape Routes

To prevent any confusion, it’s important to designate several escape routes in your home. Take note of all the exits in your house, including doors and windows. It’s preferable to indicate two escape routes for each room so that everyone has more options to get out safely in the event of a home fire.

  1. Smoke Alarms

Next, you should make sure that all of the smoke alarms in your home are functioning properly. There should be one installed in each bedroom as well as outside of each sleeping area. Smoke alarms must also be present on each level of the house, including the basement. Having the right number of functioning alarms in your home is a vital aspect of basic fire preparation.

  1. Meeting Area

Once you’ve planned the fire escape routes and checked your alarms, you need to designate a meeting place outdoors where your family can converge. Examples of a meeting area include:

  • Mailbox
  • Street sign
  • Light post
  • Another house far away from yours

Be sure that the meeting place is a sufficient distance away from your home and all of your family members know the location.

  1. Practice

The most effective way to ensure that everyone follows the plan in a real emergency is to practice it repeatedly. Make sure to conduct drills in your home and familiarize your kids with the evacuation plan. When everyone is prepared, they can react calmly and stay safe in case of a real fire.

Creating a reliable fire escape plan is only the first step towards recovering from a fire. To have your home return to its normal state, contact SERVPRO of Biloxi, your emergency restoration service, as soon as possible.

Now Hiring: Restoration Technicians

7/22/2019 (Permalink)

Restoration Technicians

Job Description:

 Major restoration franchise office is currently accepting applications for the position of Water Restoration Technician. Each Technician must have their own reliable transportation to and from work as well as for emergency services when on call.

Each Technician must be accessible by phone when on call.

 Experience

 A background in restoration, janitorial, or service industry is helpful. Experience dealing with customers and working in a team environment is valuable. Experience working in damage restoration a plus but not required. IICRC WRT, ASD and/or FST certification a plus but also not required.

 We are looking for an individual who possesses the following skills:

 Great attitude

 Ability to resolve problems quickly as they arise.

 Ability to be coachable and teachable.

 Ability to read and follow directions and procedures

 Ability to read and write English clearly

 Ability to Work.

 Someone who is detail-oriented

 Strong customer service and interpersonal skills

 High school diploma or GED

 Must have a valid driver's license and a clean background. No felonies or "trust" misdemeanors (theft, violence). We are a drug free work place.

 Email your resume to : sp8684@SERVPRObiloxi.com

 Hourly plus overtime when needed. Pay depends on experience. We offer health and vacation benefits to our full-time employees after 90 days. Reply to this posting with your resume.

 About SERVPRO of Biloxi/Ocean Springs/ Gulfport:

 SERVPRO is the largest fire and water damage restoration company nationally, in addition to be one of the fastest growing companies in the country. We specialize in cleaning up water, smoke, soot, and mold after any size disaster.

CE Class Schedule for 2018

10/3/2018 (Permalink)

CE Class Schedule 2018

Ethics (3 hours)

4/19/18

8:30 AM - 12 PM

Restoring Contaminated Buildings (2 hours)

6/21/18

8:30 AM - 11 AM

Mitigation Awareness and Response Seminar (2 hours)

8/16/18

8:30 AM-11 AM

Understanding the Restoration Industry-Fire Damage (4 hours)

10/25/18

8:30 AM-1 PM

****If you have any questions or need to register for a class, please contact sp8684@SERVPRObiloxi.com.

Please bring a valid Photo ID. You must also have your insurance license ID or National Producer number.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Preparing for Water Damage

9/26/2018 (Permalink)

Each passing year, water damage costs property owners millions and millions of dollars. Water damages may be the result of plumbing issues related to pipe breaks, leaky toilets, showers, or tubs. Unfortunately, there are also many factors leading to water damage that you have little control over. Flooding, natural disasters, and the water left behind a firefighting effort. Despite the fact that a water damage can cause substantial problems to your business or residential property, there are several precautionary and follow-up procedures that you can implement to decrease the severity of the damage.

Preparation TipsThere are several strategies you can implement to prevent your home from being heavily damaged in the face of the unwanted water. • When you go on vacation, be sure to shut your main water line off. Doing so will decrease the likelihood of flooding that results from a break in a frozen pipe or washing machine hose. • Allow your faucets to drip regularly when the weather is extremely cold. This will allow any water that freezes to have room for expansion without rupturing a pipe. • Clean your gutters and downspouts regularly to safeguard against roof damage that result from the overflowing of water that may enter your home through the fascia or soffits. • Have your hose connections and fittings inspected annually? Keep a good eye on your appliances. Safety Tips after a Water Damaging Event • Stay away from rooms in which the ceiling has started to sag as a result of water retention. • Do not use electrical appliances that could have been damaged by fire or water. • Refrain from using electrical appliances and equipment when you are standing on wet floors or carpet. • Do not enter a room with standing water if the electricity is turned on. Be careful. More firefighters die from electrocution than from fire or smoke. Recovery Tips Call for professional assistance immediately. Start with your insurance company. Obtaining prompt clean up services can help preclude extensive water damage. It can also prevent the emergence of unwanted mold and bacteria growth. SERVPRO's professionals are highly skilled in offering detail-oriented, expedient services that prevent your home from becoming susceptible to structural damage after initial exposure to excess water.   Although dealing with water damage can be a problematic task, knowing what to do and who to call can prevent the issue from inducing too much anxiety. When you're ready to hire excellent water remediation services at affordable prices, it's time to call the professionals of SERVPRO. We offer round the clock assistance and unprecedented customer service, so call now to obtain the results-driven, client-centered remediation assistance you deserve!

Locally Owned Company with National Resources

We live and work in Biloxi/Gulfport area too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Biloxi, Ocean Springs, & Gulfport is close by and ready to respond to your water and flood damage emergency. We are proud to be an active member of the community.

We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We are here for you at (228) 396-3965.

Mold and Wallpaper how can SERVPRO of Biloxi, Ocean Springs, & Gulfport help?

9/25/2018 (Permalink)

Are you flipping a house? Do you find a lot of older homes have wallpaper? The wallpaper trend was very popular when those older homes were being built. Fast forward 20 years and you start to take that wallpaper off the walls and you see “Mold”. This is due to the long term moisture that could be trapped behind the wall paper and the sheetrock. This is more common in humid areas of the home such as in a bathroom.  Below is a picture that shows where the moisture was trapped behind the wallpaper and caused “Mold”. This is due to it not being able to dry properly.

***Please note that we do not know it is mold by just looking at it; to properly and scientifically say it is mold an Air Quality test needs to be performed to verify.

Review SERVPRO of Biloxi, Ocean Springs, & Gulfport online.

9/25/2018 (Permalink)

Please like and share our page on Facebook. We like to know how we are doing, so please give us a review and rate us on Facebook and Google. We like to keep our previous, current and future customers happy and in the know!

Thank you to our SERVPRO customers for your continued support and business!!

https://www.facebook.com/SERVPRObiloxi/

Click Here To Review Us On Google 

https://www.yelp.com/biz/SERVPRO-of-biloxi-ocean-springs-gulfport-biloxi-2

As always we are “Always Here to Help!” 24/7 Please call is if you every need anything or have any questions 228-396-3965.

We are Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Biloxi, Ocean Springs, & Gulfport are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Financing Options with SERVPRO of Biloxi / Ocean Springs / Gulfport

9/25/2018 (Permalink)

use the greensky app

It has been said that "money cannot buy happiness", but having a safe home to enjoy certainly can promote happiness. So when your safe, happy home suffers water, fire, or another type of damage, what can you do to bring your home back to its former glory? Call SERVPRO of Biloxi / Ocean Springs / Gulfport as soon as it happens and we'll make it "Like it never even happened."

But we know the necessary repairs can be expensive. Certainly, we don't want to add financial difficulty to an already difficult time such as cleaning up after damage to your home. That's why SERVPRO of Biloxi / Ocean Springs / Gulfport recently partnered with GreenSky in order to help with the cost of these repairs. GreenSky offers different payment options to our customers. The approval process is simple! Our customers can apply by phone, online, or using the GreenSky app! It takes only a few minutes to apply! Whether you're applying to cover the cost of your insurance deductible or the entire cost of your repairs, GreenSky can help with the cost and SERVPRO of Biloxi / Ocean Springs / Gulfport can get your house back in top shape!

What is Black Mold? SERVPRO of Biloxi, Ocean Springs, & Gulfport can help

9/19/2018 (Permalink)

Black Mold, What is It? | SERVPRO of Biloxi / Ocean Springs / Gulfport

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

What can we offer you after your fire damage?

9/19/2018 (Permalink)

Gulfport, MS Fire Damage Restoration including Smoke and Soot Cleanup| SERVPRO of Biloxi / Ocean Springs / Gulfport

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

We are Always Here to Help! 228-396-3965

Gulfport Fire Station Opens their Remodeled Station

9/19/2018 (Permalink)

In March of 2016, Gulfport’s Fire Station # 8 located on Old Hwy 49 reopened on March 8th.   Most of the work was done by the Fire Fighters themselves, from drywall to plumbing. In efforts to show the communities' appreciation with the re-opening, several community businesses helped to put together a dedication luncheon.  SERVPRO of Biloxi/Gulfport/Ocean Springs was on hand and supplied pizza for the many visitors.  SERVPROs nationwide work closely alongside their local Fire Departments in their communities whenever possible.  We here at SERVPRO of Biloxi/Gulfport/Ocean Springs feel that fire fighters, as well as, our police are the unrated heroes of the community. The services they provide throughout the year that help us stay safe cannot be measured. We here at SERVPRO of Biloxi/Gulfport/Ocean Springs just want to say “Thank You” for your time and commitment. We look forward to working with you over the coming years.

We're Hiring!! Painter/Sheetrock

9/19/2018 (Permalink)

We are currently accepting applications for the Painter/carpentry. You must have your own reliable transportation to and from work as well as for emergency services when on call. Must always be accessible by phone. This is an hourly position. Paid bi-weekly, not by the job.

Experience:

Carpentry and sheet rock experience a must! Experience dealing with customers and working in a team environment is valuable. Experience working in damage restoration is a plus but not required. 


We are looking for an individual who possesses the following skills:


  • Great attitude
    • Steady and productive
    • Ability to be coachable and teachable.
    • Ability to read and follow directions and procedures
    • Ability to read and write English clearly
    • Ability to Work.
    • Someone who is detail-oriented
    • Strong customer service and interpersonal skills
    • Must have a valid driver's license and a clean background. We are a drug free work place.

    Send your resume to SP8684@SERVPRObiloxi.com

What you can do until help arrives

9/19/2018 (Permalink)

What you can do until help arrives

Water Tips  |  Fire Tips   |  Biohazard Tips   |  Mold Tips

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (228) 396-3965

We have Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Biloxi, Ocean Springs, & Gulfport are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

The Water Damage Process / SERVPRO of Biloxi, Ocean Springs, Gulfport

9/19/2018 (Permalink)

Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Biloxi, Ocean Springs, & Gulfport are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Fire Webs

9/19/2018 (Permalink)

Most people do not know that when a fire happens it can cause webs in your home that look like cobwebs. The photo shows what we call smoke webs. You can google this and it will give you the reason behind it, but let us explain it to you: it’s when plastics burn, the smoke carries a stronger charge than when wood, cotton or paper burns. Sometimes, this causes smoke residue to form the smoke webs. Depending on what exactly the webs are made of, they can be sticky, smeary, and more difficult to clean.

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Biloxi, Ocean Springs, & Gulfport are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Flood Facts

9/19/2018 (Permalink)

Floods are one of the most common natural disasters in the US.

http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/flood#About

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster.

The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

A flood/flash flood WATCH means a flood or flash flood is possible.

A flood/flash flood WARNING means flooding or flash flooding is already occurring or will occur soon. TAKE IMMEDIATE PRECAUTIONS!

If a flood occurs and affects you, call SERVPRO of Biloxi, Ocean Springs, & Gulfport.  Even minor floods have potential to cause major damage. We Are Always Here To Help.

Highly Trained Restoration Specialists

Our SERVPRO Professionals here at SERVPRO of Biloxi, Ocean Springs, & Gulfport are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Emergency Planning for Storm

9/19/2018 (Permalink)

Emergency Planning

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

 https://www.ready.gov/sites/default/files/5.2.1.0%20Risk%20Assessment%20Process.png

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO of Biloxi has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis (https://www.ready.gov/business-impact-analysis) of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Biloxi; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

SERVPRO of Biloxi services Biloxi, Ocean Springs, Gulfport, Pascagoula, and some surrounding areas. It’s best to call us directly 228-396-3965 Emergency Services available 24 hrs. a day. 

Cooking and Fire Prevention Safety

9/19/2018 (Permalink)

The Holidays are upon us and we will be doing more cooking. And unless you live on takeout and fast food, cooking is necessary to feed your family. But not all of us were born Emeril Lagasse or Gordon Ramsay. We novice chefs need a little more help. And sometimes, accidents happen. According to the NFPA (National Fire Prevention Association) Two-thirds (67%) of home cooking fires started with the ignition of food or other cooking materials. Before you cook up a disaster, know how to put out potential fires.

How to prevent a kitchen fire

Stay nearby, this sounds unnecessary to say but unattended cooking was by far the leading contributing factor in fires between 2007 -20011.

According to the NFPA, unattended cooking is the leading cause of kitchen fires. Don’t leave your boiling spaghetti alone!

 Place your products elsewhere

Keep your towels, paper towels and pot holders away from open flames because they pose a fire hazard.

 Have the proper tools

Besides a lid and a fire extinguisher, ensure smoke detectors are working properly test them biannually.

 What to use to put out kitchen fire

Cookware lid

When cooking on a stove top, always keep a lid nearby that fits the pot or pan you’re using. That way, if the food catches fire, you can put the lid on to quickly smother the flames.

Salt

Use a handful of salt, which cuts off the oxygen supply and smothers the fire.

 Baking soda

Like salt, baking soda works to put out grease fires. For example, if grease falls to the bottom of the oven and catches fire, covering it with baking soda and it should put it out.

Fire extinguisher

If you don’t have access to salt, baking soda or water, use a fire extinguisher. Keep one handy in your kitchen in case of emergencies, Reith and Sexton suggest. Know where it is and how to use it.

Water

If your towel or pot holder catches fire, put it in the kitchen sink and douse it with water. Never use water to put out a grease fire. Pouring water onto a grease fire will make a bad situation worse.  This can cause burning oil to splatter or even bigger flames to form. Burning drops of grease or oil can spread quickly out of control.

How to put out a kitchen fire

Smother the flames Fire needs oxygen to thrive. Thwart flames by cutting off their supply.

 Turn off the heat

Remember to turn the burner off when a fire occurs. If the fire starts in an appliance such as your oven or microwave, immediately cut the power source and close the door. If you catch it early enough, there won’t be enough oxygen to keep the fire going, and the fire will die.

 Evacuate

Don’t be a hero. If a fire gets out of hand, you should get out of there. According to the National Fire Protection Association, 55 percent of non-fatal home cooking fire injuries occurred when the victims tried fighting the fire themselves.

 Call 911

Emergency service providers undergo many hours of training to handle these situations, so avoid putting yourself at unnecessary risk. Let professionals who know the risks and dangers handle it. According to the city website for the FY 2015 Winston Salem has responded to 819 fires.

 Be sure to stay safe and for more information and tips on what to and not to do see our website SERVPRO Biloxi, Ocean Springs, & Gulfport.  After the fire department leaves there will be damage, call SERVPRO of Biloxi, Ocean Springs, & Gulfport to help make it “Like it never even happened.”  It’s best to call us directly 228-396-3965.

Hiring Technicians

9/19/2018 (Permalink)

Job Description:

 Major restoration franchise office is currently accepting applications for the position of Water Restoration Technician. Each Technician must have their own reliable transportation to and from work as well as for emergency services when on call. 

Each Technician must be accessible by phone when on call.

 Experience

 A background in restoration, janitorial, or service industry is helpful. Experience dealing with customers and working in a team environment is valuable. Experience working in damage restoration is a plus but is not required. IICRC WRT, ASD and/or FST certification a plus but also not required.

 We are looking for an individual who possesses the following skills:

 Great attitude

 Ability to resolve problems quickly as they arise.

 Ability to be coached and taught.

 Ability to read and follow directions and procedures.

 Ability to read and write English clearly.

 Ability to Work.

 Someone who is detail-oriented.

 Strong customer service and interpersonal skills

 High school diploma or GED

 Must have a valid driver's license and a clean background--no felonies or "trust" misdemeanors (theft, violence). We are a drug free work place.

 Email your resume to : sp8684@SERVPRObiloxi.com

 Hourly plus overtime when needed. Pay depends on experience. We offer health and vacation benefits to our full-time employees after 90 days. Reply to this posting with your resume.

 About SERVPRO of Biloxi/Ocean Springs/ Gulfport:

 SERVPRO is the largest fire and water damage restoration company nationally, in addition to be one of the fastest growing companies in the country. We specialize in cleaning up water, smoke, soot, and mold after any size disaster.

Now Hiring-Carpet Cleaners

9/19/2018 (Permalink)

EXPERIENCE PREFERRED, BUT NOT NECESSARY! We will train the right candidate, but we also do tile cleaning, upholstery cleaning, a/c & dryer vent cleaning, van repairs, and maintenance.

 MUST have a clean driving record and background check, MUST have own reliable transportation, MUST be able to pass a drug test, MUST be able to lift 50+ lbs., and MUST be able to cover on-call shift for 1 week every month for after-hours emergencies.

 - Hours are Monday - Friday 7:45 a.m. - 5:00 p.m.*

 *** Unless schedule requires work to be done after 5pm.

 MUST be well groomed, friendly, outgoing, customer oriented, professional, and a team playing individual!! We are a small company and have close relationships with our valued clients!

  Please email your resume to SP8684@SERVPRObiloxi.com with any previous experience as well as references.

 No phone calls or walk-ins, please.

 Compensation depends on experience, pay is hourly - pay period is biweekly.

Fire Damage-Structure Cleaning

9/19/2018 (Permalink)

When a fire happens, it causes soot. (Soot: A black, powdery, or flaky substance consisting largely of amorphous carbon, produced by the incomplete burning of organic matter.) If the HVAC system is on during a fire, it can spread the soot in the house by circulating the air throughout. 

While it may take some time to remediate a fire, it is important that the soot is wiped down with appropriate cleaning agents and in a timely manner. If soot is left on any surface too long, it can break down that surface and cause damage to walls, furniture, and other surfaces.  

SERVPRO of Biloxi, Ocean Springs, Gulfport, and Pascagoula can do Fire restoration.

This picture shows just one wipe down of a wall in the home where we did a structure clean after a fire. Some surfaces can take longer to clean, depending on the texture of the wall and how much soot there is on the surface.

Vacation Planning? Prepare your home!

9/19/2018 (Permalink)

Going on vacation should be relaxing and worry-free, which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO ready so you don’t come back to damages in your home. Here are some tips for preparing your home provided by SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula.

Make Arrangements with an Emergency Contact.

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on lights will give the impression someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Here is a link to the US Post Office.

Take plumbing and electric precautions.

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank, or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season. Keeping your thermostat at 55-60 degrees in the winter and 75-80 degrees in the summer should help control usage.

 Right before you leave:

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly.
  • Go on one last walk through of your house to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

 If you come back from vacation and encounter damage to your home, call SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula 228-396-3965. We clean up mold, fire, or water damage to your home or business on the Gulf Coast.

SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula is an IICRC Certified Firm

9/19/2018 (Permalink)

SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written compliance policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

When Storms or Floods hit Biloxi, Ocean Springs, Gulfport, & Pascagoula, SERVPRO is ready!

9/19/2018 (Permalink)

SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond more quickly with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

 We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians
  • Resources to Handle Floods and Storms

When storms hit Biloxi, Ocean Springs, Gulfport, & Pascagoula, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 228-396-3965!

Helping to make it, "Like it never even happened."

Does Your Gulf Coast Home or Business Have A Mold Problem?

9/19/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.

Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Flood Damage Prevention

9/19/2018 (Permalink)

According to the National Flood Insurance program, flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner insurance policies so it may be necessary to buy a separate flood policy for your home.

  Here are a couple of tips to keep water from entering your home during a heavy rain event:

1.    Fix foundation leaks that may allow water to enter your home.

2.    Make sure your roof is secure and protected.

3.     Clear gutters and drains.

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Biloxi is ready to respond at any time.

228-396-3965

Locally Owned, with National Resources

We are proud to be an active member of these gulf coast communities. SERVPRO of Biloxi is locally owned and operated so we’re already nearby and ready to help residents with any-sized smoke and fire damage emergencies. Call us 24/7 for help. (228) 396-3965

SERVPRO of Biloxi Excels at Fire Damage Restoration

8/14/2018 (Permalink)

Fire damage in Biloxi, Ocean Springs, and Gulfport can be a devastating event. Once your property has been impacted by a fire, hiring a high-quality fire damage restoration service is important. To ensure that you can get a professional service you need and deserve, browse through these tips and tricks outlined in this quick reference guide courtesy of SERVPRO.

Request a Referral From Your Insurance Company. The best way to find the ideal fire damage restoration company is through a referral. Who has dealt with these restoration companies more than your insurance company? Ask your agent or adjuster for a referral and chances are SERVPRO will be at the top of the list. Past experiences of cooperation and coordination of the fire damage restoration process make the project easier to expediently complete while keeping costs down. If a claim is involved, we can provide an estimate complying with insurance industry guidelines. This step is also advantageous because it ensures that SERVPRO and your insurance provider can work together throughout the remediation process. Less stress for you through a difficult time.

Ensure That The Fire Damage Restoration Company Can Handle Your Needs. After a house fire, water pooling from the extinguishing efforts could be causing secondary structural and furnishings damage in your Ft. Lauderdale home. Another step you should implement to find the right restoration services is determining whether the company can handle your specific needs. Standing water must be extracted immediately before, during, and after the assessment of damages has been provided to you, if the level of damage is extensive
• HVAC system cleaning: removal of smoke odor and soot and moisture
• Debris removal: burnt or water-logged. Cleaning of items, and possessions on location or at our headquarters. Our IICRC-certified technicians will provide you the high quality fire damage restoration services you require with empathy.
• Extensive drying: water extraction by pumps, and wet-vacs, air movers, and dehumidifiers finish the drying, then checked with meters, final documentation that the structure is dry. Help prevent mold growth.
• Structural rebuild: restore fire damaged building materials when possible, replace when necessary. Keeps the cost and repair time down.

Once the fire in your home has been extinguished, get together with your insurance adjuster and SERVPRO of Biloxi. We will take the stressful burden from you and provide fair, expedient, and cost-effective results. Our goal is to get you back home as soon as possible. We will also have a final walk-through with you to ensure your complete satisfaction with your restored Biloxi, Ocean Springs, Gulfport, and Pascagoula fire damaged home.

Locally Owned, with National Resources

We are proud to be an active member of these gulf coast communities. SERVPRO of Biloxi is locally owned and operated so we’re already nearby and ready to help residents with any-sized smoke and fire damage emergencies. Call us 24/7 for help. (228) 396-3965

Removing Mold from your Bathroom

8/14/2018 (Permalink)

Your bathroom is the number one room in residential and commercial buildings susceptible to mold growth. Mold can be found indoors and outdoors, however, it is more dangerous to people's health when found indoors. At the first sign of mold's toxic fungus, action needs to be taken to help prevent the rapid spread of mold spores. 

Bathroom Ventilation and Moisture

Bathrooms develop a great deal of moisture from showers, baths, and the humidity in the air. This is what causes mold spores to grow. Without proper ventilation, the wet areas of the bathroom do not dry properly leaving a perfect opportunity for mold spores to colonize and spread throughout the room.

Flood Damage and Mold Growth in Bathrooms

Bathrooms, much like kitchens, are prone to floods and water damage in both residential and commercial property. It takes only 48 hours for an untreated area exposed to excess moisture to develop colonized mold spores. Mold can damage residential and commercial property, but it is more detrimental to commercial property because it can cause a business to have to close down for repairs. Interrupting the flow of business can cost more than the necessary mold remediation to remedy the problem.

Mold Removal Products 

Mold is hazardous to the inhabitants of any residential or commercial property. Remedying the issue is not as simple as one would like it to be. The Institute of Inspection Cleaning, Restoration Certification (IICRC), and the Environmental Protection Agency (EPA) suggest mold in an excess of three square feet should be remediated by a licensed and certified mold remediation firm immediately at the onset of mold spore growth. Certified firms are recommended because they are more likely to follow the IICRC S520 guidelines for mold remediation. The IICRC S520 guidelines were designed to protect the technicians performing the mitigation and the property's inhabitants. 

A bathroom with a mold outbreak is likely to have a reoccurrence even after remediation. The best way to prevent this from happening is to address the moisture issue before hiring a remediation expert to treat the infected space. Without addressing the overall moisture issue, mold will continue to reappear and cost you a great deal of money in damages. 

There are many companies with the ability to remediate your bathroom space; however, SERVPRO is one of the leading remediation experts in the country. They have a reputation for providing great customer service. If you have any additional questions about mold and how to treat it, you can consult with SERVPRO. They will give you all the information you require.    

The importance of having a fire extinguisher in your home or business

8/14/2018 (Permalink)

You could save your home from fire with a fire extinguisher at your ready.

Close your eyes and imagine. You’re at home, or maybe in the office, and you smell ... smoke? Definitely smoke. Fire! You don’t panic, because you’re not the type and you’re prepared. You grab the nearest fire extinguisher, find the flames. You get ready, aim.... and suddenly realize you don’t know how this thing works.

Fire extinguishers can be the first line of defense if fire breaks out in your home or business, but they won’t do you any good if you don’t know how to use them or have the wrong extinguisher for the job. When it comes to fire, plan, prepare and remain calm. Knowing how, when and why to use your fire extinguisher—not to mention which fire extinguisher to use—will increase both your safety and peace of mind knowing you can protect you and your belonging from fire damage.

When to Use a Fire Extinguisher
Home or office, when a fire breaks out you have moments to decide: fight or flight? If you feel even the slightest doubt about handling it yourself, move everyone to a safe place and call 911. Ditto if you don’t know how to use your extinguisher or aren’t sure it’s the right class for the fire you’re fighting; better to let the pros handle it than to try to navigate the learning curve mid-fire.

If you decide you can safely put out the fire, grab the extinguisher and get busy, after you locate a safe way out. If you spot a clear exit but it doesn’t look to stay clear long, get out now.

What Kind of Extinguisher to Use
Home- and business owners can choose from five types of fire extinguishers:

  • Class A: for a fire involving normal combustibles and flammables, including cloth, paper and wood
  • Class B: for a fire involving flammable liquids like gas, oil, paint, paint thinner and solvents
  • Class C: to fight a fire involving electrical equipment/appliances that are plugged in and receiving power—electric drills, table saws, computer equipment, televisions, wiring and fuse boxes, for example
  • Class D: to put out a fire involving combustible metals—magnesium, sodium, zirconium, etc. (Note: Don’t try to fight this kind of fire unless you’ve been specifically trained for it!)
  • Class K: for fires typically found in restaurants, involving cooking oil and commercial-grade cooking equipment

Some fires involve several or all of the above. Fortunately, fire extinguishers are labeled not only with the types of fire they’re designed to fight, but with the types of fire you should avoid using them on. Example: Never use a Class A extinguisher on a Class B or C fire—the results could be deadly!

Fire Extinguisher How-to

  1. Stand six to eight feet away from the flames.
  2. Make sure you have a clear exit, in case the fire spreads or flames out of control.
  3. Pull the pin to unlock the operating lever.
  4. Aim the hose at the base of the fire.
  5. Press the lever located above the handle to release the agent.
  6. Use a back-and-forth sweeping motion to saturate the base of the fire until the flames are extinguished.
  7. Continue the process if the fire re-ignites.
  8. If the fire doesn’t go out or spreads, get to safety.

Extinguisher Safety Tips

  • Install fire extinguishers in areas where fires are likely to break out, including kitchens and break rooms.
  • Check periodically to make sure all fire extinguishers are fully charged.
  • Show every family member or employee where the fire extinguishers and fire alarms are located.
  • Train yourself, your loved ones and your co-workers to use the equipment properly.

Even with a fire extinguisher, some fire damage will occur. When this happens, call your local SERVPRO of Biloxi/Ocean Springs/Gulfport. (228)396-3965. They live and work in the local community just like you and they can help make it, "Like it never even happened."

SERVPRO Here to Help

8/14/2018 (Permalink)

Back on April 19, 2017 SERVPRO received a call for help.  The local SERVPRO’s were not able to give the support that was needed to help the people in their city, Houston, TX.  So we assembled our team and headed West.  We were Houston bound to do what every we could to help where ever we could.  Not just our office but SERVPRO’s from all over the US.  Mississippi, Louisiana, Kentucky, Ohio, Alabama and other Texas Franchises were there to help.  We at SERVPRO know what it’s like when a disaster strikes.  We here on the MS Gulf Coast have made this call for Help several times in the past and that is why we are always one of the first to be on site when needed.  These pictures only tell part of the story.  It shows you the damage that a flood can do to a home but not what it can do to a person inside.

Fire Deodorization - Commercial

8/9/2018 (Permalink)

This is a large commercial fire damage we produced as a result of an electrical malfunction. SERVPRO of Biloxi had a first responder on site quickly to expedite cleaning, demolition, and deodorization scope and planning. As this was a gymnasium, the vast majority of space was warehouse, with built-in tiered offices and party rooms. Total affected space in the building was 15,500 square feet, which made for an enormous amount of volume to conduct final deodorization. After weeks of demolition and specialized cleaning, we conducted thermal fogging for the final deodorization. Our two technicians donned their proper PPE (Personal Protective Equipment), and fogged the entire cubic area of the gym. The photo shows the fogging after disperse, with the capability of it penetrating into high and small cavities.

Phone Numbers-Contact Us

8/9/2018 (Permalink)

The following numbers are the only numbers SERVPRO of Biloxi/Gulfport/Ocean Springs/Pascagoula will be using from now on:

(228)396-3965-Main Phone Number
(228)872-0605 Ocean Springs
(601)947-9791 Pascagoula/Moss Point
(228)868-2232 Gulfport
(228)475-3473 Biloxi
(228)396-0416 Fax Number

All of our other numbers have been disconnected. Please feel free to contact us at any of the numbers listed above. SERVPRO is available to meet your needs day or night. Call us at any time! We would be delighted to assist you to make your water damage or fire damage experience, "Like it never even happened". 

As always, thank you for choosing SERVPRO. We are always here to help. How may we help you?

Water Damage Restoration

8/9/2018 (Permalink)

After water damage to your home, it's important for you to obtain professional remediation services. These services will help you restore your property to its pre-water damage condition while preventing structural deterioration and mold growth. There are several essential steps that a water damage restoration company like SERVPRO will take to get your property back in excellent condition.

Water Removal is the first and most important step for the water damage restoration process. Remediation specialists from SERVPRO  have a wide range of equipment for use depending on the circumstances and severity of the water intrusion issue. Truck mounted powerful water pumps, heavy duty wet vacs, and sump pumps are available to extract standing water. These submersible devices can extract high volumes of water. Quick water removal from submerged rooms or basements is essential for the limiting of Biloxi, Ocean Springs, Gulfport, and Pascagoula water damage.

Moisture Mapping is a process that involves the use of detection devices to determine the moisture values present in your home. One of the more prevalent moisture mapping methodologies is infrared detection that differentiates temperature variations in materials, indicating moisture or hidden pockets of water. Additionally, technicians will take high-quality photos to assist them in determining the depth and scope of damages. Moisture meters and hygrometers may also be used. These latter devices utilized in the final inspection, guarantee the removal of moisture and, upon your request, SERVPRO provides written documentation.

Mold Inspection and Removal?? is an integral component of the water damage restoration process. Mycotoxins that are produced from fungi can cause health problems. Residual water can give rise to mold growth if left unaddressed. The skilled technicians from SERVPRO offer mold remediation services as required during the water damage restoration process. We are skilled in antifungal and antibacterial product application to mold infested areas. Our protocol will contain mold and mold spores from spreading to uncontaminated areas of your home. We can also implement specialized foggers to deodorize and to remove sources of odors from your living space.

Choose SERVPRO Today

If your property has water damage in need of restoration, then give a call to SERVPRO. Our industry experts are IICRC-certified, meaning that they have advanced knowledge and experience in all aspects of water damage restoration. With our on-going e-training in the latest techniques and cutting edge equipment, we offer emergency services to ensure that you can secure detail-oriented restoration work as soon as disaster strikes.

Highly-Trained Water Restoration Specialists

SERVPRO of Biloxi is a leader in the water damage industry; we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water damage condition. Call us 24/7 for help. (228) 396-3965

Air Quality

8/9/2018 (Permalink)

Here are some things to consider from the American Lung Association about air quality in your home:

  • Is anyone smoking indoors? No one should smoke indoors.

  • Can you see or smell mold or mildew? 

  • Is the humidity regularly above 50 percent?

  • Are there leaks or standing water anywhere—kitchen, basement, attic?

  • Are all fuel-burning appliances (gas stoves, water heaters, fireplaces) fully vented to the outdoors?

  • Is there an attached garage or basement where cars, lawnmowers or motorcycles are stored?

  • Are household chemicals, paints or solvents stored indoors or in an attached garage or basement?

  • Have you recently remodeled or added new furniture, carpeting or painted?

  • Do you use odor-masking chemicals or "air-freshening" devices?

  • Has kitchen or food garbage been covered and removed?

  • Have you used pesticides recently?

    If you have an ongoing air quality issue, call SERVPRO of Biloxi for further consultation. We have a staff of professionals, certified in all aspects of deodorization and microbial remediation.

CE Class Schedule for 2018

2/6/2018 (Permalink)

CE Class Schedule 2018

Ethics (3 hours)

4/19/18

8:30 AM - 12 PM

Restoring Contaminated Buildings (2 hours)

6/21/18

8:30 AM - 11 AM

Mitigation Awareness and Response Seminar (2 hours)

8/16/18

8:30 AM-11 AM

Understanding the Restoration Industry-Fire Damage (4 hours)

10/25/18

8:30 AM-1 PM

****If you have any questions or need to register for a class, please contact sp8684@SERVPRObiloxi.com.

Please bring a valid Photo ID. You must also have your insurance license ID or National Producer number.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Job Safety - Biohazard Cleanup

2/6/2018 (Permalink)

Safety is ALWAYS at the front of our minds on any job here at SERVPRO of Biloxi, Gulfport, Ocean Springs, & Pascagoula – from biohazard cleanup to fire restoration. But the truth is, once our mind is focused on the job at hand, it’s easy to forget simple ways to keep ourselves and our team safe.  OSHA, or the Occupational Safety and Health Administration, was established in 1971 to help ensure employees have a workplace free from recognized hazards. While OSHA does help with safety, no one agency can be responsible for the safety of everyone every day. It’s no secret safety issues increase following a fire, flood or other disaster. So it’s up to restoration contractors and technicians to understand the risks and be trained to handle them whether it be high levels of bacteria in a flooded home, or mold on a basement wall. 

Basic Safety Risks 

Here are some safety risks to consider specifically related to restoration and remediation work, and very simple safety tips to keep in mind: 

  • Structural integrity issues caused by fire or flood damage – do not walk on surfaces that are not stable.
  • Possible exposures from toxic chemical substances generated during a fire or in flood water -- wear rubber boots and gloves.
  • A variety of sharp metal objects, razor blades, jagged edges – use care when handling and clean any cuts or wounds.
  • Breathing dust containing asbestos or other toxic materials – wear proper filtration masks.
  • Eye injuries from flying debris, dust, contaminated water and cleaning chemicals – wear safety goggles.
  • Carbon monoxide from propane or gas fired generators or other equipment – do not work in these areas.
  • Ladders – avoid electrical wires, position at a safe angle; don’t place on unstable surfaces.
  • Chain saws and other power tools– follow manufacturer’s instructions and don’t overreach.
  • Trucks or other heavy equipment backing up or being moved – always be alert on the job.
  • Remediating death scenes (may include blood or bodily fluids) – use gloves and other PPE (personal protection equipment) like hazmat suits.Highly Trained Restoration Specialists
  • Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

Beyond PPEs

Now, let’s dive a little deeper. Workers must avoid exposures to microbial contamination and chemicals via skin contact, inhalation, and ingestion. This requires the use of PPE’s and good personal hygiene. Washing hands often and not eating in areas where work is being performed are two simple practices that should not be overlooked.  Even with the proper PPE’s, physical and emotional stress can take a toll. Pace yourself and take frequent breaks. Keep a watchful eye on those helping with cleanup and be vigilant of your surroundings. Drink plenty of water in order to stay hydrated. Seek medical attention if your body temperature exceeds 103degrees Fahrenheit, you experience dizziness or nausea or you have other health concerns. Talk to your primary care physician about tetanus or other vaccinations you may need. 

Handling Chemicals 

Technicians should also be trained to select and use appropriate cleaning chemicals, disinfectants and protectors. For example, bleach, while readily available and inexpensive, is a caustic and hazardous chemical. It can cause harm to human skin and mucus membranes, is corrosive to metals, is readily inactivated by organic matter, produces irritating fumes, and can generate deadly chlorine gas or form explosive compounds if inadvertently mixed with ammonia or ammonia-containing products. The American Association of Poison Control Centers reported in 2004 that there were over 57,000 exposures, major or minor, reported from bleach across the United States. When using any chemical, care should also be taken to allow adequate dwell time for EPA registered disinfectants. All EPA labeled directions must be followed. Moreover, using a chemical that may be “safer” and less toxic may not be strong enough to inactivate target organisms. There is no doubt the most efficient method to stay safe is to constantly be aware of your work area surroundings and follow OSHA and industry guidelines. Safety is everybody’s job. 

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes 

Emergency Ready Profile

2/6/2018 (Permalink)

Emergency Ready Profile

Emergency Planning

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

 https://www.ready.gov/sites/default/files/5.2.1.0%20Risk%20Assessment%20Process.png

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO of Biloxi/Ocean Springs/Gulfport has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis (https://www.ready.gov/business-impact-analysis) of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Biloxi/Ocean Springs/Gulfport; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

SERVPRO of Biloxi/Ocean Springs/Gulfport services Biloxi, Ocean Springs, Gulfport, Pascagoula, and some surrounding areas. It’s best to call us directly 228-396-3965 Emergency Services available 24 hrs. a day. 

For Immediate Service, Call SERVPRO in Biloxi

2/6/2018 (Permalink)

We are ready when you call 24/7

SERVPRO of Biloxi/Ocean Springs/Gulfport provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Biloxi, Gulfport, Ocean Springs, and Pascagoula. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

 Have Questions? Call Us Today – (228) 396-3965

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Biloxi, Gulfport, Ocean Springs, or Pascagoula commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

SERVPRO & Odor Eliminating

2/6/2018 (Permalink)

As experts in deodorization, SERVPRO of Biloxi/Ocean Springs/Gulfport is trained to eliminate odors.

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized in fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor by doing Thermal fogging.

What is Thermal fogging?

Thermal fogging is an effective smoke odor removal procedure because it recreates the fire related properties of heat and pressurization. Porous material pick up thermally activated deodorant droplets in the same manner in which they picked up the smoke odors, closely duplicating what occurs during a fire.

HOW IT WORKS:

Negative pressure is created by the gas flow to the engine tube, causing the intake valves to open. This allows more air to pass through the venturi of the carburetor, which aspirates fuel from the carburetor in a combustion chamber mixture that is ignited by the spark plug at many times per second. The exhaust emission of a pulse-jet engine is low in pollutant components because the combustion is completed and burned to non-pollutant end products.

Call SERVPRO of Biloxi/Ocean Springs/Gulfport for any questions or services.

228-396-3965

Carpet Cleaning Facts

2/6/2018 (Permalink)

Let SERVPRO of Biloxi/Ocean Springs/Gulfport help you with all your carpet cleaning needs. Here at SERVPRO of Biloxi/Ocean Springs/Gulfport, we use more than 100 exclusive cleaning products and award winning training to get your carpet looking restored and rejuvenated. Below are some common misconceptions about having your carpets professionally cleaned.

  1. The only reason to have your carpets cleaned is to remove the dirt.
  • In fact the IICRC standards for carpet cleaning S100, the CRI carpet and Rug institute, and United States EPA all state that: CARPETS MUST BE CLEANED FIRST FOR HEALTH, AND THEN FOR APPERARANCE. Studies conducted by the EPA have proven that the indoor air quality of many buildings is more polluted than the outdoor air.
  • Carpets act like a huge filter that traps all sorts of pathogens, toxins, and bio pollutants. For example tobacco smoke is a common toxin found in soiled carpets. Tobacco smoke contains more than 4,000 different chemical compounds. Even if you, your family member or friends don’t smoke, the chemicals and so many others are picked up by your shoes, tracked into your house and deposited in your carpet.
  • Therefore in addition to removing dirt and soil, you may want to consider the health issues and indoor quality issues related to pollutions in your carpets. Having your carpets cleaned at least once a year will maintain a clean environment for you, your family, and friends.
  1. Having the right equipment is all a company needs to clean your carpets properly.
  • This is simply not true. Many companies have top of the line equipment but do not know how you use it. You probably know someone who bought the most high tech cell phone on the market and does not know how to us it properly. The same thing happens with carpet cleaning equipment.
  • At SERVPRO of Biloxi/Ocean Springs/Gulfport, our equipment specialist go through extensive training with our production managers on how to properly use the equipment and the do’s and don’ts when cleaning carpets. They are also trained on more than 100 products so they know exactly what products to use on all type of carpet.

SERVPRO of Biloxi/Ocean Springs/Gulfport is dedicated to excellence. We are proud of the products we sell and the service we give. We are committed to our customers and treat them with honesty and integrity. Let us help you keep you, your family, and friends’ safe. Call us today to make an appointment to have your carpets cleaned by the professionals at SERVPRO of Biloxi/Ocean Springs/Gulfport.

Now Hiring: Restoration Technicians

2/6/2018 (Permalink)

Restoration Technicians

Job Description:

 Major restoration franchise office is currently accepting applications for the position of Water Restoration Technician. Each Technician must have their own reliable transportation to and from work as well as for emergency services when on call.

Each Technician must be accessible by phone when on call.

 Experience

 A background in restoration, janitorial, or service industry is helpful. Experience dealing with customers and working in a team environment is valuable. Experience working in damage restoration a plus but not required. IICRC WRT, ASD and/or FST certification a plus but also not required.

 We are looking for an individual who possesses the following skills:

 Great attitude

 Ability to resolve problems quickly as they arise.

 Ability to be coachable and teachable.

 Ability to read and follow directions and procedures

 Ability to read and write English clearly

 Ability to Work.

 Someone who is detail-oriented

 Strong customer service and interpersonal skills

 High school diploma or GED

 Must have a valid driver's license and a clean background. No felonies or "trust" misdemeanors (theft, violence). We are a drug free work place.

 Email your resume to : sp8684@SERVPRObiloxi.com

 Hourly plus overtime when needed. Pay depends on experience. We offer health and vacation benefits to our full-time employees after 90 days. Reply to this posting with your resume.

 About SERVPRO of Biloxi/Ocean Springs/ Gulfport:

 SERVPRO is the largest fire and water damage restoration company nationally, in addition to be one of the fastest growing companies in the country. We specialize in cleaning up water, smoke, soot, and mold after any size disaster.

Commercial Carpet Cleaning

11/14/2017 (Permalink)

Get your work space nice and clean

Let SERVPRO of Biloxi/Ocean Springs/Gulfport help you with all your carpet cleaning needs. Here at SERVPRO of Biloxi/Ocean Springs/Gulfport we use more than 100 exclusive cleaning products and award winning training to get your carpet looking restored and rejuvenated. Below are some common misconceptions about having your carpets professionally cleaned.

1.     The only reason to have your carpets cleaned is to remove the dirt.

  • In fact the IICRC standards for carpet cleaning S100, the CRI carpet and Rug institute, and United States EPA all state that: CARPETS MUST BE CLEANED FIRST FOR HEALTH, AND THEN FOR APPEARANCE. Studies conducted by the EPA have proven that the indoor air quality of many buildings is more polluted than the outdoor air.
  • Carpets act like a huge filter that traps all sorts of pathogens, toxins, and bio pollutants. For example tobacco smoke is a common toxin found in soiled carpets. Tobacco smoke contains more than 4,000 different chemical compounds. Even if you, your family member or friends don’t smoke, the chemicals and so many others are picked up by your shoes, tracked into your house and deposited in your carpet.
  • Therefore in addition to removing dirt and soil, you may want to consider the health issues and indoor quality issues related to pollution's in your carpets. Having your carpets cleaned at least once a year will maintain a clean environment for you, your family, and friends.

2.     Having the right equipment is all a company needs to clean your carpets properly.

  • This is simply not true. Many companies have top of the line equipment but do not know how you use it. You probably know someone who bought the most high tech cell phone on the market and does not know how to us it properly. The same thing happens with carpet cleaning equipment.
  • At SERVPRO of Biloxi/Ocean Springs/Gulfport our equipment specialist go through extensive training with our production managers on how to properly use the equipment and the do’s and don’ts when cleaning carpets. They are also trained on more than 100 products so they know exactly what products to use on all type of carpet.

SERVPRO of Biloxi/Ocean Springs/Gulfport is dedicated to excellence. We are proud of the products we use and the service we give. We are committed to our customers and treat them with honesty and integrity. Let us help you keep you, your family, and friends’ safe. Call us today to make an appointment to have your carpets cleaned by the professionals at SERVPRO of Biloxi/Ocean Springs/Gulfport.

2016 CNC Flood Conference

2/9/2017 (Permalink)

“Understanding Drying Log for Water Restoration”

We would like to congratulate Chris Osborne of SERVPRO of Biloxi for being selected as a guest speaker for the 2016 CNC Flood Conference.  He will be speaking to insurance professionals on the basic aspects of a water restoration and how to read a drying report.  The conference will be held in downtown Mobile, AL on February 11th and 12th. Chris is one of two production managers; he has been with SERVPRO of Biloxi since April 2015. He has been in the SERVPRO industry for a total of 3 years; he has extensive knowledge in mold remediation. He is IICRC, lead, biohazard, mold, and fire & smoke certified. We know Chris is going to do great job in representing not only SERVPRO of Biloxi but also SERVPRO Industries with great pride.  Thank You Chris Osborne for all your hard work and dedication.

CE Class Schedule for 2017

1/4/2017 (Permalink)

CE Class Schedule 2017

Ethics (3hours)

2-9-17

9 AM - 12:30 PM

Mold Class (4 hours)

4/20/17

8 AM - 12:30 PM

Restorative Drying for Water damage (4 hours)

7/20/17

 8 AM-12:30 PM

Biohazard Clean Up

09/21/17

8:30 AM-11:00 AM

Understanding the Restoration Industry-Fire Damage (4 hours)

10/26/17

8 AM-12:30PM

****If you have any questions or need to register for the class please contact Briana@SERVPRObiloxi.com

****APRIL classes are to be determined ******

April classes have been confirmed and added to the schedule.

Please bring a valid Photo ID. You must also have your insurance license ID or National Producer number.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

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