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Now Hiring: Restoration Technicians

2/21/2017 (Permalink)

Restoration Technicians

Job Description:

 Major restoration franchise office is currently accepting applications for the position of Water Restoration Technician. Each Technician must have their own reliable transportation to and from work as well as for emergency services when on call. E

Each Technician must be accessible by phone when on call.

 Experience

 A background in restoration, janitorial, or service industry is helpful. Experience dealing with customers and working in a team environment is valuable. Experience working in damage restoration a plus but not required. IICRC WRT, ASD and/or FST certification a plus but also not required.

 We are looking for an individual who possesses the following skills:

 Great attitude

 Ability to resolve problems quickly as they arise.

 Ability to be coachable and teachable.

 Ability to read and follow directions and procedures

 Ability to read and write English clearly

 Ability to Work.

 Someone who is detail-oriented

 Strong customer service and interpersonal skills

 High school diploma or GED

 Must have a valid driver's license and a clean background. No felonies or "trust" misdemeanors (theft, violence). We are a drug free work place.

 Email your resume to : sp8684@SERVPRObiloxi.com

 Hourly plus overtime when needed. Pay depends on experience. We offer health and vacation benefits to our full-time employees after 90 days. Reply to this posting with your resume.

 About SERVPRO of Biloxi/Ocean Springs/ Gulfport:

 SERVPRO is the largest fire and water damage restoration company nationally, in addition to be one of the fastest growing companies in the country. We specialize in cleaning up water, smoke, soot, and mold after any size disaster.

Now Hiring: Carpet Cleaners

2/21/2017 (Permalink)

EXPERIENCE PREFERRED BUT NOT NECESSARY - will train the right candidate but we also do tile cleaning, upholstery cleaning, a/c & dryer vent cleaning, van repairs and maintenance.

 MUST have clean driving record and background check, MUST have own reliable transportation, MUST be able to pass a drug test, MUST be able to lift 50+ lbs., and MUST be able to cover on call shift for 1 week every month for afterhours emergencies.

 - Hours are Monday - Friday 7:45 a.m. - 5:00 p.m.*

 *** Unless schedule requires work to be done after 5pm.

 MUST be well groomed, friendly, outgoing, customer oriented, professional, and a team playing individual!! We are a small company and have close relationships with our valued clients!

  Please email your resume to SP8684@SERVPRObiloxi.com with any previous experience as well as references.

 No phone calls or walk-ins please.

 Compensation depends on experience, pay is hourly - pay period is biweekly.

Carpet Cleaning Facts

2/21/2017 (Permalink)

Let SERVPRO of Biloxi help you with all your carpet cleaning needs. Here at SERVPRO of Biloxi we use more than 100 exclusive cleaning products and award winning training to get your carpet looking restored and rejuvenated. Below are some common misconceptions about having your carpets professionally cleaned.

1.     The only reason to have your carpets cleaned is to remove the dirt.

  • In fact the IICRC standards for carpet cleaning S100, the CRI carpet and Rug institute, and United States EPA all state that: CARPETS MUST BE CLEANED FIRST FOR HEALTH, AND THEN FOR APPERARANCE. Studies conducted by the EPA have proven that the indoor air quality of many buildings is more polluted than the outdoor air.
  • Carpets act like a huge filter that traps all sorts of pathogens, toxins, and bio pollutants. For example tobacco smoke is a common toxin found in soiled carpets. Tobacco smoke contains more than 4,000 different chemical compounds. Even if you, your family member or friends don’t smoke, the chemicals and so many others are picked up by your shoes, tracked into your house and deposited in your carpet.
  • Therefore in addition to removing dirt and soil, you may want to consider the health issues and indoor quality issues related to pollutions in your carpets. Having your carpets cleaned at least once a year will maintain a clean environment for you, your family, and friends.

 

2.     Having the right equipment is all a company needs to clean your carpets properly.

  • This is simply not true. Many companies have top of the line equipment but do not know how you use it. You probably know someone who bought the most high tech cell phone on the market and does not know how to us it properly. The same thing happens with carpet cleaning equipment.
  • At SERVPRO of Biloxi our equipment specialist go through extensive training with our production managers on how to properly use the equipment and the do’s and don’ts when cleaning carpets. They are also trained on more than 100 products so they know exactly what products to use on all type of carpet.

 

SERVPRO of Biloxi is dedicated to excellence. We are proud of the products we sell and the service we give. We are committed to our customers and treat them with honesty and integrity. Let us help you keep you, your family, and friends’ safe. Call us today to make an appointment to have your carpets cleaned by the professionals at SERVPRO of Biloxi.

SERVPRO & Odor Eliminating

2/21/2017 (Permalink)

As experts in deodorization, SERVPRO of Biloxi is trained to eliminate odors.

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized in fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor by doing Thermal fogging.

What is Thermal fogging?

Thermal fogging is an effective smoke odor removal procedure because it recreates the fire related properties of heat and pressurization. Porous material pick up thermally activated deodorant droplets in the same manner in which they picked up the smoke odors, closely duplicating what occurs during a fire.

HOW IT WORKS:

Negative pressure is created by the gas flow to the engine tube, causing the intake valves to open. This allows more air to pass through the venturi of the carburetor, which aspirates fuel from the carburetor in a combustion chamber mixture that is ignited by the spark plug at many times per second. The exhaust emission of a pulse-jet engine is low in pollutant components because the combustion is completed and burned to non-pollutant end products.

Call SERVPRO of Biloxi, Ocean Springs, Gulfport, & Pascagoula for any questions or services.

228-396-3965

 

 

 

2016 CNC Flood Conference

2/9/2017 (Permalink)

“Understanding Drying Log for Water Restoration”

We would like to congratulate Chris Osborne of SERVPRO of Biloxi for being selected as a guest speaker for the 2016 CNC Flood Conference.  He will be speaking to insurance professionals on the basic aspects of a water restoration and how to read a drying report.  The conference will be held in downtown Mobile, AL on February 11th and 12th. Chris is one of two production managers; he has been with SERVPRO of Biloxi since April 2015. He has been in the SERVPRO industry for a total of 3 years; he has extensive knowledge in mold remediation. He is IICRC, lead, biohazard, mold, and fire & smoke certified. We know Chris is going to do great job in representing not only SERVPRO of Biloxi but also SERVPRO Industries with great pride.  Thank You Chris Osborne for all your hard work and dedication.

For Immediate Service, Call SERVPRO in Biloxi

2/9/2017 (Permalink)

General For Immediate Service, Call SERVPRO in Biloxi Biloxi, Gulfport, Ocean Springs, and Pascagoula, residents: We provide fast service day or night!

SERVPRO of Biloxi provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Biloxi, Gulfport, Ocean Springs, and Pascagoula. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

 Have Questions? Call Us Today – (228) 396-3965

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Biloxi, Gulfport, Ocean Springs, or Pascagoula commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Emergency Ready Profile

2/9/2017 (Permalink)

Emergency Planning

Even with insurance coverage, disasters can shake the foundations of even the best-managed companies. Make a business assessment for the survival of your company. Regardless of the cause of the catastrophe, a company’s very survival often depends on being prepared to responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. Before any calamity strikes, you should know what tasks will need to be performed to get your company running again and who will be responsible for accomplishing them. While there is no one-size-fits-all recovery plan, every business’ strategy should include some basics. Laying the groundwork by preparing to handle insurance claims, scouting viable options for temporary operations and considering the implications of various financial alternatives before trouble strikes can make the process of recovery much easier. The impacts from hazards can be reduced by investing in mitigation. If there is a potential for significant impacts, then creating a mitigation strategy should be a high priority.

 https://www.ready.gov/sites/default/files/5.2.1.0%20Risk%20Assessment%20Process.png

Insurance Considerations

Depending upon the details of the policy that you have selected for your business, commercial property insurance may cover damage or loss of the insured property, time element losses, loss mitigation costs, and loss adjustment expenses. It may also cover costs for public relations, research and development, and other necessities. When a disaster occurs, it is crucial to take the steps that will preserve and maximize your insurance coverage. To ensure that you receive all the benefits that your business is entitled to, familiarize yourself with the ins and outs of your policy before any problems arise. Work with your insurance company to create a checklist of your responsibilities after a loss to aid you in meeting deadlines and assembling documentation. Knowing what you are responsible for and being organized will make the recovery smoother and faster.

Making Your Claim

If your business is hit by disaster, set your recovery plan into motion by providing prompt notification of any claim to your insurance company. Be ready to meet any deadlines for filing proof of loss statements. If circumstances make the deadline for these statements unreasonable, get written approval for extensions. Be prepared to meet any requirements for preserving the evidence of your claim if destructive testing or immediate remediation is necessary. You will also want to record your loss mitigation efforts and the reasons that these efforts were needed.

Regardless of the cause of the catastrophe, a company's very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs.

Regardless of the cause of the catastrophe, a company’s very survival often depends on responding quickly and efficiently, so a carefully constructed disaster recovery plan is one asset that every business needs. SERVPRO of Biloxi has a FREE customizable app that can aid your company recover in a timely manner. 

Timing Matters

Timing is critical in insurance claims. While keeping your insurance company informed is important, you need to understand any time limitations in your policy and their potential consequences. Review your policy to see if there is a deadline for electing a valuation method. See if there is a time limit for rebuilding or replacement. You will also want to check your policy for a suit limitation clause. Most policies contain one, so you will want to be sure that it is conservatively calendared to give you time to maneuver if necessary.

Payment Possibilities

It is not surprising that cash flow is a primary concern for a business working to recover after a catastrophe. While it can take time for a claim to be settled, some insurance policies contain provisions for claim advances or partial payments. Search through your policy to see if these provisions are included and identify how you would invoke them.

Re-establishing Operations

A business impact analysis (https://www.ready.gov/business-impact-analysis) of your business before a disaster will plan and effectively get your business running smoothly again. Before anything bad happens, think about how your business could operate during the recovery phase. This may involve moving to a temporary location or finding storage for undamaged inventory or equipment, so it’s smart to be aware of the possibilities in your area. Make a note to analyze leasing and service contracts if you are forced to relocate so that you can try to tailor them to your business’s specific needs.

Property Considerations

Regardless of where you set up shop after a catastrophe, you will have to decide what to do with your original location. Is rehabilitating or rebuilding the site worthwhile? If you believe that it is, then you will need to arrange for professional remediation, design and construction services. If you decide against rebuilding, then you must figure out how to dispose of that property and acquire a new permanent location. Remember that a new location will still require design and construction services in order to modify it to suit your company’s needs. Don’t forget to review zoning issues for any new property to verify that your business will be able to build appropriate facilities and operate as desired at that location.

Financing Issues

Even with insurance, a recovery may require financing. Depending on your recovery plans, options might include a line of credit, an acquisition loan or a construction loan. In some situations, it may be possible to use legal actions to seek reimbursement from the party responsible for your loss. Weigh all the possibilities carefully and remember to consider the potential tax consequences. Understanding the pros and cons of your options before any problems start will make it easier to make smart decisions when a disaster hits.

When your business needs assistance dealing with the aftermath of a catastrophe, count on SERVPRO of Biloxi; our professionals are prepared to respond, so when a significant event occurs, we be there for you. Whether it is damage from flooding, a fire, a tornado, a hurricane, an ice event or a snowstorm, we have the resources and expertise to help on the Coast.

SERVPRO of Biloxi services Biloxi, Ocean Springs, Gulfport, Pascagoula, and some surrounding areas. It’s best to call us directly 228-396-3965 Emergency Services available 24 hrs. a day. 

Fire Damage - Structure Cleaning

1/17/2017 (Permalink)

When a fire happens it causes soot. (Soot: A black powdery or flaky substance consisting largely of amorphous carbon, produced by the incomplete burning of organic matter.) If the HVAC system is on during a fire then it can spread the soot in the house by circulating the air throughout. 

While it may take some time to remediate a fire it is important that the soot is wiped down with appropriate cleaning agents and in a timely manner. If soot is left on any surface to long it can breakdown that surface and cause damage to walls, furniture, and other surfaces.  

SERVPRO of Biloxi, Ocean Springs, Gulfport, and Pascagoula can do Fire restoration.

This picture shows just one wipe down of a wall in the home where we did a structure clean after a fire. Some surfaces can take longer to clean, depending on the texture of the wall and how much soot there is on the surface.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

 

Job Safety - Biohazard Cleanup

1/13/2017 (Permalink)

Mold Remediation Job Safety - Biohazard Cleanup One of the technicians on a sewage job in full PPE.

Safety is ALWAYS at the front of our minds on any job here at SERVPRO of Biloxi, Gulfport, Ocean Springs, & Pascagoula – from biohazard cleanup to fire restoration. But the truth is, once our mind is focused on the job at hand, it’s easy to forget simple ways to keep ourselves and our team safe.  OSHA, or the Occupational Safety and Health Administration, was established in 1971 to help ensure employees have a workplace free from recognized hazards. While OSHA does help with safety, no one agency can be responsible for the safety of everyone every day. It’s no secret safety issues increase following a fire, flood or other disaster. So it’s up to restoration contractors and technicians to understand the risks and be trained to handle them whether it be high levels of bacteria in a flooded home, or mold on a basement wall. Basic Safety Risks Here are some safety risks to consider specifically related to restoration and remediation work, and very simple safety tips to keep in mind: 

  • Structural integrity issues caused by fire or flood damage – do not walk on surfaces that are not stable.
  • Possible exposures from toxic chemical substances generated during a fire or in flood water -- wear rubber boots and gloves.
  • A variety of sharp metal objects, razor blades, jagged edges – use care when handling and clean any cuts or wounds.
  • Breathing dust containing asbestos or other toxic materials – wear proper filtration masks.
  • Eye injuries from flying debris, dust, contaminated water and cleaning chemicals – wear safety goggles.
  • Carbon monoxide from propane or gas fired generators or other equipment – do not work in these areas.
  • Ladders – avoid electrical wires, position at a safe angle; don’t place on unstable surfaces.
  • Chain saws and other power tools– follow manufacturer’s instructions and don’t overreach.
  • Trucks or other heavy equipment backing up or being moved – always be alert on the job.
  • Remediating death scenes (may include blood or bodily fluids) – use gloves and other PPE (personal protection equipment) like hazmat suits.Highly Trained Restoration Specialists
  • Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
  • Beyond PPE’s now, let’s dive a little deeper. Workers must avoid exposures to microbial contamination and chemicals via skin contact, inhalation, and ingestion. This requires the use of PPE’s and good personal hygiene. Washing hands often and not eating in areas where work is being performed are two simple practices that should not be overlooked.  Even with the proper PPE’s, physical and emotional stress can take a toll. Pace yourself and take frequent breaks. Keep a watchful eye on those helping with cleanup and be vigilant of your surroundings. Drink plenty of water in order to stay hydrated. Seek medical attention if your body temperature exceeds 103degrees Fahrenheit, you experience dizziness or nausea or you have other health concerns. Talk to your primary care physician about tetanus or other vaccinations you may need. Handling Chemicals Technicians should also be trained to select and use appropriate cleaning chemicals, disinfectants and protectors. For example, bleach, while readily available and inexpensive, is a caustic and hazardous chemical. It can cause harm to human skin and mucus membranes, is corrosive to metals, is readily inactivated by organic matter, produces irritating fumes, and can generate deadly chlorine gas or form explosive compounds if inadvertently mixed with ammonia or ammonia-containing products. The American Association of Poison Control Centers reported in 2004 that there were over 57,000 exposures, major or minor, reported from bleach across the United States. When using any chemical, care should also be taken to allow adequate dwell time for EPA registered disinfectants. All EPA labeled directions must be followed. Moreover, using a chemical that may be “safer” and less toxic may not be strong enough to inactivate target organisms. There is no doubt the most efficient method to stay safe is to constantly be aware of your work area surroundings and follow OSHA and industry guidelines. Safety is everybody’s job. 
  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes 

CE Class Schedule for 2017

1/4/2017 (Permalink)

CE Class Schedule 2017


Ethics (3hours)


2-9-17


9 AM - 12:30 PM


Mold Class (4 hours)


4/20/17


8 AM - 12:30 PM


Restorative Drying for Water damage (4 hours)


7/20/17


 8 AM-12:30 PM


Understanding the Restoration Industry-Fire Damage (4 hours)


10/26/17


8 AM-12:30PM


****If you have any questions or need to register for the class please contact Briana@SERVPRObiloxi.com


 


****APRIL classes are to be determined ******


April classes have been confirmed and added to the schedule.


 


Please bring a valid Photo ID. You must also have your insurance license ID or National Producer number.


 


 


Highly Trained Restoration Specialists


Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:



  • IICRC Training

  • Employee Certification Training

  • Initial Franchise Training

  • e-Learnings

  • Continuing Education Classes